Dunkin Donuts drive-thru for mobile orders, self-order kiosks

By | September 25, 2022

Last Updated on September 25, 2022 by Craig Allen Keefner

Dunkin Donuts drive-thru for mobile orders, self-order kiosks

The new concept store in Quincy, Mass., includes a drive-thru just for mobile orders, in-store ordering kiosks and new employee uniforms.

Source: www.usatoday.com

Dunkin’ Donuts has opened a new concept store designed for customers on the go, featuring what the company says is the first drive-thru exclusively for mobile orders.

Among the concept store’s other features are kiosks where people can order without the help of a staffer, a dedicated area where people who ordered using the chain’s mobile app may pick up their food and drinks and a bigger grab-and-go section, including GoGo Squeez applesauce, Yoplait yogurt parfaits and beef jerky.

More Posts

Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk