Retail Automation – Year Of The Retail Store Employee

By | June 19, 2022

The model is changing irrevocably, driven by the growing threat of online retailers like Amazon.comwho are forcing retailers to provide better service in stores, worker advocacy groups lobbying for change, and public sentiment from adverse publicity. And so we have come to 2015: the Year of the Retail Store Employee.


The role of the employee in retail store contrasted with endless information, recommendations but “just out of reach” online consuming.

Author: Staff Writer

Craig Keefner is the editor and author for Kiosk Association and kiosk industry. With over 30 years in the industry and experience in large and small kiosk solutions, Craig is widely considered to be an expert in the field. Major kiosk projects for him include Verizon Bill Pay kiosk and hundreds of others.