Automated Retail – How Macy’s competes for talent

By | June 4, 2022

Last Updated on June 4, 2022 by Craig Allen Keefner

The department store uses its big office in San Francisco to attract top talent from Silicon Valley as it looks to build its e-commerce firepower.

Source: fortune.com

ecommerce investment early on made the difference.

Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk