Tag Archives: Information Kiosk

Best Practice – Tips for Successful Interactive Kiosk Deployment

Reprinted from Olea Blog.. Thanks! AUGUST 28, 2015 TIPS FOR A SUCCESSFUL INTERACTIVE KIOSK DEPLOYMENT Interactive kiosks are everywhere!  Nearly every day in the news there is a new story of kiosks being deployed in a wide variety of applications intended to create greater efficiency in a variety of industries, including retail, food service, casino gaming, government agencies,… Read More »

TGI Fridays partners with Microsoft on tablets to streamline orders, improve customers’ visits

TGI Fridays has completed a six-city pilot in Texas and Minnesota, and it will deploy the tablets in 80 additional restaurants, with more than 2,000 tablets by March Source: news.microsoft.com The devices use Windows 8.1, running Oracle’s MICROS Restaurant Enterprise Solution (RES) 5.4 on Oracle’s MICROS mTablet E-Series mobile point of sale devices. 

NEXTEP SYSTEMS Self-Order Software

NEXTEP SYSTEMS joined as a charter member of the Kiosk Industry Group in 2015.  A profile of NEXTEP follows: The NEXTEP Advantage: Single platform software eliminates the headaches and costly interfaces necessary with legacy solutions. Our cloud based technology reduces hardware needs and associated costs while giving operators a web based tool to manage their concept from anywhere.… Read More »

Quick Serve Restaurant Kiosks

From the Olea Blog DECEMBER 14, 2015 WIN MILLENNIALS WITH QUICK SERVE RESTAURANT KIOSKS The next game-changing technology in the quick serve restaurant (QSR) industry is Quick Serve Restaurant Kiosks. These devices are capable of increasing sales by up to 15% and significantly reducing operating costs by eliminating the need for staffing a cashier at the drive-thru window.… Read More »

Fast-food restaurants embrace mobile technology & self-service order kiosks

Consumers now have the opportunity to customize orders and bypass the counter line through self-service kiosks and mobile apps.

Source: chronicle.augusta.com

OPEN ABOUT THREE weeks, the Aiken County McDonald’s is seeing about 60 percent of its indoor business at the kiosks, according to franchise owners.

How Self-Service Kiosks Are Changing Customer Behavior

McDonalds isn’t the first fast food chain to consider giving customers more control over their orders using technology (though there’s a fair amount of debate about whether customization is really the best way forward for the struggling company). Many of its competitors have been experimenting with self-service apps and kiosks, finding that when customers use them, they tend to… Read More »

Point-of-Sale Vendor NEXTEP Probes Breach — Krebs on Security

NEXTEP Systems, a Troy, Mich.-based vendor of point-of-sale solutions for restaurants, corporate cafeterias, casinos, airports and other food service venues, was recently notified by law enforcement that some of its customer locations have been compromised in a potentially wide-ranging credit card breach, KrebsOnSecurity has learned. Source: krebsonsecurity.com In an emailed statement, NEXTEP President Tommy Woycik confirmed Ersher’s account, but emphasized… Read More »

Many Wichita restaurants automating customer service

Many chain restaurants have begun offering computerized kiosks and push-button ordering systems. Source: www.kansas.com In Wichita, Chili’s, Applebee’s and Abuelos are using table-side tablets and kiosks as a supplement to the wait staff. The tablets allow patrons to make requests and pay their bill at the table. They can even use them, for an extra charge, to play… Read More »

Panera Bread

The change began last year, and is currently being rolled out across all its 1,800 U.S. restaurants—and boosts sales and traffic so much that Panera has to invest 35 more hours a week in labor for each upgraded cafe.. Source: www.fastcompany.com  The core of Panera 2.0 happens in one of two places: either on the Panera app on… Read More »

NRF Wrap: Microsoft, NCR new self-service kiosk tech

NRF Highlights Here are the items we saw and read related to NRF 2015. ZDNet wrap — At the National Retail Federation trade show, tech vendors are displaying a mix of self-service devices designed to drive higher sales and create repeat shoppers. Source: www.zdnet.com NCR, Wincor, Microsoft, CKE Restaurants, Intel, TGI Fridays, Oracle, Dell, Beef-O-Bradys, Hardee’s, Carl Jr,… Read More »

TGI Fridays test new tablet and kiosk technologies

Casual-dining chain’s tests tablets; burger brand tests kiosks, supplier Microsoft says Source: nrn.com Fridays’ tablet test uses new “Fridays Service Style” technology based on Windows 8.1 with Oracle’s MICROS Restaurant Enterprise Solution (RES) 5.4 on the Dell Venue mTablet E-Series mobile point-of-sale devices, the Redmond, Wash.-based software company said.

Kiosks to Send Your Fast Food Order Directly to the Cook (Video) – The Business Journals

Jan. 13 — CKE Restaurants CEO Andrew Puzder discusses the company’s self-service food kiosks running Microsoft software. He speaks on “Bloomberg West.” (Source: Bloomberg) (Video) Source: www.bizjournals.com The 2015 edition of CKE and food ordering. Let’s not forget the other two iterations.

Order up: Hardee’s and Microsoft pilot customer self-order kiosks running on Windows

At the National Retail Federation’s Annual Convention & EXPO on Monday, Microsoft Corp. and CKE Restaurants Inc. showcase a self-order kiosk solution running on Windows 8 devices that enables Hardee’s customers to customize and place their own orders.  Source: www.prnewswire.com The Hardee’s pilot project is one of several Microsoft retail customer deployments being shown at the NRF Big Show in New York. Microsoft… Read More »

With $100 Million In New Funds, Revel Systems Keeps Fighting For Point Of Sale

Revel Systems has been pushing its iPad-based point of sale systems for retailers and restaurants for years now. Traction has been steady but somewhat slow. Now with a major fundraising round from an investor with experience working with public companies, the four-year-old startup is looking to go much bigger–and go […] Source: www.forbes.com Another $100M in capital raised… Read More »

Spendgo Signs National Enterprise Loyalty Account With Dickey’s Barbecue Restaurants Inc.

See on Scoop.it – Kiosk & Kiosks San Francisco, CA  (RestaurantNews.com)  Spendgo, the digital loyalty startup, today announced a national enterprise account partnership with Dickey’s Barbecue Restaurants, Inc. to scale its loyalty Craig Allen Keefner‘s insight: The fully branded program will feature custom images of the franchise’s most popular barbecue menu items on a Spendgo touch screen placed… Read More »

Restaurant Kiosks – Restaurant of the (near) Future

Full article on NRN May 2021 Technology Solving Restaurant Drive-Thru and Kitchen Modernization After focusing tech investments on off-premise, restaurants will look for solutions to raise convenience and lower cost of labor Highlights Modern Drive-Thru Ordering – dual drive-thru lanes alongside pickup lanes, and perhaps walkup pickup windows. At first glance, the multitude of options that elevate the… Read More »

McDonalds Restaurant Kiosks Deployed in Switzerland

McDonalds Kiosks Andy Hermann • Guest Experience Leader at McDonald’s Bahnhofplatz Zürich | London School of Economics MSc | Andy meets Warhol The newest and most sustainable McDonald’s Restaurant in Switzerland is located in Hendschiken, Aargau. At this location, a real-world experience on new sustainable packaging as well as on other measures prior to the nationwide rollout is… Read More »

Press Release – Kiosk Association Exhibiting at Major Retail and Restaurant Events: NRF Retail Converge and NRN CREATE

From APNews June 2021 and PRNewswire DENVER, Colo., June 18, 2021 — The Unattended Self-Service and Kiosk Association is participating in two major upcoming events for Retail and Restaurants in the next week – NRF Retail Converge and CREATE by Nations Restaurant News. Learn from speakers such as CVS, Walgreens, Macys, Alibaba and others at Retail Converge. CREATE speakers include… Read More »

Restaurant Kiosks – CREATE Trade Show October Nations Restaurant News

Restaurant Show CREATE Free Full Pass Available for conference. Contact craig@catareno.com or call 720-324-1837 Smugglers Prime Rib and Seafood want to give a big shout-out “Thank You for the Pass” , courtesy of the Kiosk Association! It has been a tough year for the industry and it’s tempting to cut back on training and CREATING new ideas, but… Read More »

Video – Self-Order Kiosk for Countertop Serving Restaurants

Countertop Kiosk for Restaurant Self-Order Frank Mayer countertop video More Information on Self-Order Kiosks //www.olea.com/qsr-food-ordering-kiosk/ RESTAURANTS & QSR Product Brief — Self-Order Kiosks by Star Micronics C-Store Kiosks – Self-Ordering Kiosks Deployed at CEFCO Order and Pay Fast Food – McDonalds Self-Order and More

Restaurant Growth Strategies – Scott Deviney, CEO, Chicken Salad Chick

Restaurant Growth Strategies August 2021 NRN Link — Join Chicken Salad Chick CEO Scott Deviney for an interactive Q&A session on how restaurant growth strategies are evolving and what factors make for a successful store opening in 2021 and beyond. Coming off years of steady expansion, Chicken Salad Chick is looking to maintain its growth trajectory as it… Read More »

Variant on Taco Bell New York Cashierless Restaurant Kiosks

From MCA with thanks to Sixteen:Nine — older article from fall 2020 but it shows countertop kiosks for orders. Worth noting that Taco Bell announced cantina kiosks at Times Square back in April 2021. This precedes that by 6 months. Nice gallery of pictures. Automated Restaurant Kiosks ala Taco Bell — Itsu ‘store of the future’ in pictures… Read More »

Opinion – Load Balancing & Restaurants (or how Drive Thrus Drive People Away)

 Drive Thrus Driving People Away — see linkedin article.  This looks at how fixing one thing often breaks another. Craig Allen Keefner Consultant Self-Service Technology 65 articles Much of my career has been devoted to websites and internet properties. High Availability and Burst Capacity are two of the big factors considered. Having a nice website being overwhelmed by… Read More »

Restaurant Market Report by Square (36 pages) By The Numbers

Good to see a point of view from Square. The reports include quite a bit of data. Wakefield did the work for them. They do multiple “Future Of” sectors such as Commerce, Retail and Restaurants. See the Town Square area of Square.   Square is a big cheerleader for QR codes for sure. They make no mention of biometrics… Read More »