The benefit of bill-payment kiosks

By | March 6, 2026

Last Updated on March 6, 2026 by Craig Allen Keefner

Industry Group Kiosks Digital Signage

Next, you need to consider user security, since bill-payment kiosks deal with sensitive information. “At a minimum, this means your kiosk needs to meet EMV standards. Bill-payment kiosks need to have an EMV-certified payment system. This means that the data is encrypted from the moment the card is entered, through the kiosk, the gateway, the processor, and the vendor,” said Laura Miller, director of marketing, KioWare Software. In addition, you also need to keep your software and hardware up to date to close security loopholes.

 

One way to keep your kiosk secure is to use kiosk software to lock down the kiosk and prevent hackers from messing with sensitive data. “Kiosks need to be secured with kiosk software if they are going to be handling sensitive information, particularly of a financial nature. Anything else is a poor substitute that can put users and organizations at risk for data theft or leakage,” Miller said. “Kiosk software is built exactly for this purpose, with file download blocking, browser lockdown, clearing of private data, resetting the browser between users, and EMV-supported payment encryption to secure payment data.”

Bill-payment kiosks can provide great benefits to retail customers, as long as you keep the basics of availability, security and customer experience in mind.

Source: www.kioskmarketplace.com

“At a minimum, this means your kiosk needs to meet EMV standards. Bill-payment kiosks need to have an EMV-certified payment system. This means that the data is encrypted from the moment the card is entered, through the kiosk, the gateway, the processor, and the vendor,” said Laura Miller, director of marketing, KioWare Software. In addition, you also need to keep your software and hardware up to date to close security loopholes.

Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk