Why retail automation is finally revolutionizing quick service restaurants and what it means for jobs | ZDNet

By | November 1, 2016
Panera Tablet Kiosk

Tablet kiosks for ordering at Paneras.

Nice article by ZDNet. Restaurants such as McDonald’s and Panera Bread are leading the charge toward automation in the quick-service food industry, which offers an important example of how the labor market is transforming.

Source: www.zdnet.com

Frank Olea of Olea Kiosks is quoted in the article extensively. Frank makes the point that brands can see the ROI. The $15 per hour minimum wage coming also began the thought process on cutting head count and how to deal with labor costs.

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Author: Kiosk Industry

Kiosk manufacturer experience since 1993. Engineer for Verizon Bill Pay kiosks while at KIS in Colorado. Extensive device knowledge for printers, scanners, currency, PCI, ADA, touch screen technology, outdoor, biometrics such as fingerprint and IRIS. Runs and manages the current kiosk association, KMA. Works with U.S. Access Board on ADA and accessibility. PCI SSC participating organization. Member of National Retail Federation (NRF) and National Restaurant Association.