Why retail automation is finally revolutionizing quick service restaurants and what it means for jobs | ZDNet

Panera Tablet Kiosk
Tablet kiosks for ordering at Paneras.

Nice article by ZDNet. Restaurants such as McDonald’s and Panera Bread are leading the charge toward automation in the quick-service food industry, which offers an important example of how the labor market is transforming.

Source: www.zdnet.com

Frank Olea of Olea Kiosks is quoted in the article extensively. Frank makes the point that brands can see the ROI. The $15 per hour minimum wage coming also began the thought process on cutting head count and how to deal with labor costs.

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