Nice article by ZDNet. Restaurants such as McDonald’s and Panera Bread are leading the charge toward automation in the quick-service food industry, which offers an important example of how the labor market is transforming.
Frank Olea of Olea Kiosks is quoted in the article extensively. Frank makes the point that brands can see the ROI. The $15 per hour minimum wage coming also began the thought process on cutting head count and how to deal with labor costs.