Category Archives: ADA Kiosk

ADA and Kiosks

Kiosk ADA Accessibility Resources & ADA Compliance

Regulatory agencies have a profound effect on the business of self-service. The kiosk manufacturer association (KMA) monitors kiosk and self-service ADA, Accessibility and the development & implementation of regulatory bodies and, where possible, we participate in the regulatory process by educating and informing agencies regarding our members & businesses.

Regulatory agencies have a profound effect on the business of self-service. The kiosk manufacturer association (KMA) monitors kiosk and self-service ADA, Accessibility and the development & implementation of regulatory bodies and, where possible, we participate in the regulatory process by educating and informing agencies regarding our members & businesses.

The Kiosk Manufacturer Association has looked at the various ADA regulations in the marketplace and distilled the “kiosk applicable” regulations.  There are actually two sets the KMA provides. The first are the current Mandatory requirements as reviewed by KMA with the U.S. Access Board.  The second is code of practice going forward with includes newer technologies such as voice command.

The fast reference for kiosks is our ADA Kiosk Checklist. Twenty questions you should ask yourself when planning a kiosk deployment.  Ad hoc questions regarding ADA are also covered in our Kiosks ADA FAQ.

For EV charging infrastructure the latest Design Guidelines by the U.S. Access Board are a must read.  We expect ANPRM in August and then the comments period before codification later this year. And not only EV infrastructure but also Kiosks and POS.

Recommended ADA Resources

  • Vispero – The Paciello Group (part of Vispero): The Paciello Group (TPG) is a world-class accessibility consultancy with a reputation for excellence. TPG helps clients achieve end-to-end accessibility for both software and hardware, including accessibility reviews and VPATs.
  • A primary source of ADA devices for accessibility is Storm Interface. They also make rugged keyboards and other input devices.  Storm also produced a very informative paper on Pin Pad Accessibility. — Accessibility – Implications on Keypad Design by Steve Greenaway
  • Tech For All Consulting –  Making Technology Accessible for Everyone. Experts in evaluation and universal design. Specialists in ADA and Accessibility.
  • YourDolphin Supernova kiosk software —
  • MimoMonitors – along with all types of touchscreens, Mimo also offers a haptic touchscreen for accessibility

Kiosk ADA Accessibility Guidelines – August 2020 KMA Framework Available for Purchase

Guidelines Kiosk ADA Accessibility – August 2020   Too often when projects requirements are detailed, ADA and accessibility considerations are often reduced to the simple phrase, “Must be ADA compliant”.  This statement is open to definition and inevitably results in range of bids with widely different ADA “compliance”. The Kiosk Manufacturer Association has looked at the various ADA… Read More »

Epic Welcome Kiosk That is Truly Height Adjustable

From PatientKiosk August 2021 Olea Kiosks®, Inc. Delivers Height Adjustable Austin Kiosk for Healthcare Patient Kiosk Check-In News from Olea Kiosks August 2021 Patient Kiosk Check-In Adjustable Height Olea Kiosks® Inc., today, announced the addition of its height-adjustable base for the Austin series kiosk.  This new addition is available for ordering now. With more than 2500 units in the… Read More »

Accessibility kiosk news — M-Enabling Summit Arlington in October

Kiosk Accessibility News See m-enabling website — The Kiosk Manufacturer Association is an exhibitor and sponsor for the upcoming Summit. In Brief Keynote — Sachin Dev Pavithran, Ph.D. Executive Director U.S. Access Board Sponsors – Google, AT&T, Verizon, Microsoft, Amazon, HP and KMA Health Protocols — GREEN (exceeds CDC) Expected attendees –  250 to 500 high level attendees… Read More »

McDonald’s Kiosk News – Delivering More Accessible With Storm

McDonald’s Kiosk Accessibility News In Brief Public announcement by McDonald’s they are intent on addressing accessibility AudioNav selected by McDonald’s More specific details on an implementation schedule, company-owned versus franchisees, new kiosk versus existing kiosks expected prior to NRF 2022 which at the KMA Booth 1606 Storm will be showing the latest in accessibility technology. Worth noting that… Read More »

KMA Kiosk Association Quarterly Call Wrapup

See post on KMA.global We held our quarterly call via Teams October 28th. In attendance: Access Board The NFB The Lighthouse for the BLind American Council of the Blind Open Doors Goldstein & Levy William Goren Associates KioWare KIOSK Information Systems Pyramid Computer Vispero Kiosk Group Tech For All Storm Interface Dynatouch Dolphin Computer Access NCR Frank Mayer… Read More »

Kiosk ADA — Call for Comments on Voting Kiosks

See KMA.Global post NIST Seeks Public Comment on Recommendations The National Institute of Standards and Technology (NIST) requests public comments on the Draft of Promoting Access to Voting: Recommendations for Addressing Barriers to Private and Independent Voting for People with Disabilities. Under Executive Order 14019 on Promoting Access to Voting, NIST is directed to identify barriers to private and independent voting for… Read More »

ADA Kiosk – Accessible Technology section launched on ADA.gov

ADA Kiosk Resources The Department of Justice has launched a new Accessible Technology section for ADA.gov, its Americans with Disabilities Act (ADA) Web site, to further assist covered entities and people with disabilities to understand how the ADA applies to certain technologies, such as Web sites, electronic book readers, online courses, and point-of-sale devices such as ADA kiosk issues.  Covered entities… Read More »

ADA Kiosk Webinar – Upcoming webinar on hardware Section 508

ADA Kiosk Webinar   The next webinar in the Section 508 Best Practices Webinar Series will take place July 25from 1:00 to 2:30 (ET) and review requirements for hardware, including mobile devices, in the updated Section 508 Standards that the U.S. Access Board published in January. Presenters will cover requirements for operable parts, technologies with two-way voice communication, devices with display… Read More »

Smart City ADA – Personal Phone As Accessible Interface Has Shortcomings

From Smart City Design Feb 2021 Feb 5, 2021 — Statement from Storm Interface following conference call with NFB on the use of personal phones as an accessible interface to Smart City terminals. Statement for submission to the NFB, the Federal Access Board and Storm sales personnel. Use of personal phones as an accessible interface As a manufacturer… Read More »

Web Accessibility – WCAG 3.0 Working Draft Released by W3C

WCAG 3.0 Working Draft Released by W3C Editors Note — With the non-negotiable requirements for web access for customers to order, the “website” has taken on even more importance and is now a critical component of company success. Getting sued for a lack of accessibility is not one of the outcomes you want.  Complicate matters with which platform… Read More »