Category Archives: Accessibility Kiosk

Accessibility Kiosk

Are your kiosks ADA-compliant? Typically prospects and customers will include a stipulation that the units be ADA-compliant.  We see many requests for proposals from city, state and federal agencies where that one line is the only line about ADA.

Section 508 and the ACAA only apply to federal correct?  The long answer is No [see Accessibility FAQ on kma.global]. They apply to everybody.

Almost all kiosks are ADA-compliant, to a degree. Most all likely will observe basic reach requirements but that is only one of over 30 standing regulations concerning hardware. And there are another 30 or so which apply to the software and interface.

U.S. Access Board 2018 Meeting KMA ADA Board

We had our yearly meeting in Washington, DC on October 16th, 2018 and it was a productive meeting.  We thank the U.S. Access Board for having us and meeting with us. Thank you. In attendance: David Capozzi, Executive Director of the U.S. Access Board David Yanchulis, Director of Technical and Information Services Bruce Bailey, Accessibility and IT Specialist… Read More »

ADA Kiosk News from the U.S. Access Board – March/ April 2019

access-board.gov  •  contact us Access Currents  News from the U.S. Access Board  •  March/ April 2019   Follow the Board on Twitter Access Board to Hold Town Hall Meeting and Training in Indianapolis on May 21 Karen Tamley Elected Access Board Chair Upcoming Board Webinars Poland Creates Entity Modeled after the U.S. Access Board Congressional Measures Address Airline Accessibility… Read More »

Kiosk Accessibility LabCorp – Lainey Feingold Feb 2024

February 27, 2024 Update Analysis 2/27 by William D. Goren, lawyer. Previously, we have blogged on a case involving Julian Vargas and the inaccessibility of kiosk equipment used by Quest diagnostics. It turns out that he is involved in a similar case involving Laboratory Corporation of America Holdings with another plaintiff, Luke Davis. A district Court in California… Read More »

JAWS Accessibility Kiosk – Mitigate Your Website Liability

From the THEPACIELLOGROUP website and Matt Ater  — March 2020 Editors Note:  It is a fact that more than ever before companies are relying on the website to service customers.  But are all customers being served?  Liability for accessibility is the #1 concern for corporate websites. Let Vispero help guide you. JAWS Accessibility: Selecting the Correct Input Device… Read More »

European Accessibility EAA Guidelines & Storm Interface

Storm’s New European Sales Manager Prioritizes EAA Although the deadline for complying with the European Accessibility Act (EAA) is June 2025, suppliers and deployers of self-service technology in the EU seem mostly unaware of its existence. This is a situation that Storm’s newly appointed European Sales Manager, Matthijs Verhagen, is determined to remedy. Having previously worked for a… Read More »

Kiosk ADA Checklist – 14 Point Accessibility Checklist

As posted on the Kiosk Association website Feb2021 Kiosk ADA Checklist 14 point – Code of Practice General Areas of Discovery and Due Diligence for Kiosk ADA Checklist Review Kiosk ADA Checklist Initial Design Begin your initial design phase with full accessibility accommodated.  You can always do a cost/benefit analysis and compare later to a stripped-down unit with its… Read More »

JAWS for Kiosk – New Updates

JAWS For Kiosk Accessibility Screen Reader JAWS 2024 Summary — What’s New In JAWS 2024 Screen Reading Software The new Split Braille feature in JAWS 2024 gives Braille display users powerful new functionality, including the ability to view content from different locations on the same Braille line using one of several types of views. Resolved an issue where headings containing expanded buttons were not being announced by JAWS when navigating with H or SHIFT+H. When moving into a group of tabs on a web page, resolved an issue where JAWS was too verbose when the first tab gained focus. When alt tabbing from the web browser to another application, resolved an issue where JAWS was saying “Running applications group.” Resolved an issue where JAWS was not reading all of the info for slider controls when using INSERT+UP ARROW. JAWS now provides additional info about menu items when using INSERT+TAB. In Chromium-based browsers, addressed an issue where JAWS table navigation was not working as expected if aria-colindex values in a row were not contiguous. Addressed an issue where JAWS was not consistently reading the status bar in Outlook when pressing INSERT+PAGE DOWN. Resolved an issue where JAWS was not always indicating the replied status of an Outlook message, even with the Indicate Replied option enabled in Quick Settings. When creating a new contact in Outlook and an Autocomplete menu appears, addressed an issue where JAWS was not automatically reading the first item in the list. Resolved an issue in Word where JAWS was double speaking “Undo” when pressing CTRL+Z. If a Braille display is connected and you are viewing a PowerPoint presentation containing a video, resolved an issue where JAWS would continuously repeat the word “Video.” JAWS Application Improvements The Liblouis Braille translator used by JAWS and Fusion has been updated to version 3.27.0. Addressed an issue reported by some users where JAWS would crash the first time Microsoft Edge was launched after a system boot and JAWS was configured to start automatically. Summary – What’s New In ZoomText 2024 Magnifier/Reader Software This page describes the new features and improvements introduced in ZoomText 2024. The Inverted pointer scheme is a new pointer enhancement available in ZoomText and Fusion 2024. In the ZoomText or Fusion Magnifier toolbar tab, click the bottom portion of the Pointer button. The Pointer Size setting has been updated for ZoomText and Fusion 2024. The Single Wedge Bottom and the Single Wedge Top cursors are two new cursor schemes available in ZoomText and Fusion 2024. When you first install ZoomText 2024, your ZoomText 2023 settings are automatically migrated to ZoomText 2024. Addressed an issue where Fusion was not consistently reading the status bar in Outlook when pressing INSERT+PAGE DOWN. Resolved an issue where ZoomText would speak despite being muted when starting the ZoomText Camera feature with CTRL+CAPS LOCK+C. Resolved an issue where the mouse pointer was difficult to see when moving it outside of a Freeze View window.   From LinkedIn Freedom Scientific, a Vispero® brand, is pleased to announce the release of the 2024 versions of… Read More »

ADA Accessibility Kiosk Legal Actions

ADA Accessibility Kiosk Legal Action This page on legal actions in self-service and related is a running log with personal commentary on legal, privacy and patent situations which impact unattended self-service.  We keep track of legal news that affects the unattended self-service market.  One of the best articles to monitor is Kiosk Accessibility: The Law is Paying Attention… Read More »

Accessibility — Improving Digital Experience – OMB Guidance

OMB Releases Guidance on Section 508 Implementation to Improve Digital Experience Despite tens of millions of Americans living with a disability, nearly half of the most popular federal government websites are not fully accessible. In response, the Office of Management and Budget (OMB) has recently published guidance to help strengthen digital accessibility and the management of Section 508… Read More »

Kiosk Accessibility Software Hardware

Kiosk Accessibility Software & Hardware This past year, global reliance on self-service kiosks has grown by leaps and bounds. There is also greater awareness and understanding – both socially and politically – about our need to provide all kiosk users with an equal and accessible experience. If you’re just starting to explore accessibility for your self-service kiosk project,… Read More »

Tactile Dot Braille Tablet & Square POS

Tactile & QSR Cool Videos Update Introduction Couple of nice videos this week with first real-time tactile graphics display (no piezo thank you) and also Square integrating with restaurant kiosks.. Dot Pad, The First Real-time Tactile Graphics Display The Dot Pad is a tactile graphics display designed for the visually impaired. It features a patented actuator technology based… Read More »

ADA Kiosk News – RNIB Testing Confirms Compliance with ADA Requirements

RNIB Testing Confirms Compliance with ADA Requirements With so much conflicting information about what manufacturers should do to ensure compliance with ADA, Storm Interface approached the RNIB for guidance and confirmation of conformance. The Royal National Institute for Blind People provide laboratory testing and accreditation services to the World Blind Union and are one of the world’s (if… Read More »

ADA Kiosk – Storm Interface and Tech for All Announce Collaboration

MEDIA RELEASE Contact: Peter Jarvis Storm Interface Phone: +44 (0)1895 456200 Email: [email protected] London, England. January 2018 Web: www.storm-interface.com Storm Interface and Tech for All build on a shared vision As the ICT sector in the U.S. is challenged to conform with the ADA and other accessibility regulations, two leading experts are collaborating to offer compliant and effective solutions.… Read More »

Self Service and Accessibility – A Review by TPGI

Self Service Accessibility Review Recent writeup by TPGi — Contact Matt at Vispero for more information. Summary Overview The Kiosk Industry Group reports that 65% of customers prefer using self-service technology over full-service options. Kiosks can make transactions easier and provide customers with detailed information on your product or service. The revised Section 508 guidelines specifically identify kiosks… Read More »

Participate in Retail Advisory Council for ADA & Accessibility for Self-Service and Kiosks

We are inviting any and all Retail companies to become a member of our Retail Advisory Council.  There is no cost and you are partitioned in a “safe harbor”. A distinct group segment from the actual kiosk manufacturers, or the installation and logistics companies, the financing companies or the companies providing components. We here at the Kiosk Manufacturers… Read More »

Jaws Kiosk – Vispero Storm Collaborate on Accessible Kiosk Solution

Vispero And Storm Interface Collaborate To Provide Accessible Interactive Kiosk Solution December 4, 2019 CLEARWATER, Fla., Dec. 4, 2019  — Vispero, the world’s leading assistive technology provider for the visually impaired, is excited to share news of a partnership between Vispero and Storm Interface, combining the JAWS® screen reader with Storm’s assistive technology products to create the most accessible kiosk experience for users… Read More »

Voice Order Kiosks – LG Uplus Kardome’s Store Kiosks

Voice Kiosk technology for private, secure voice recognition interaction in kiosks and digital signage Tel Aviv, Israel: Kardome today announced it has contracted with LG Uplus to install its Voice Activation Software in the mobile service provider’s store kiosks. Kardome is excited to partner with LG Uplus to provide its customers with secure voice interaction in its kiosk… Read More »

Accessibility Trends – Desktops & Mobiles – 2022

What will be considered accessible in 2022? Here is avery nice wrap on accessibility trends going into 2022 answering that question. It is primarily web-oriented but those parallel UI for kisoks, From UXDesign — Sheri Byrne-Haber, CPACC — Blogger, disability advocate, nerd. Bringing the fire on ableism. A11y Architect @ VMware. Wheelchair user w/ a deaf daughter. CS,… Read More »

New Sponsor – Dolphin Computer Access SuperNova Kiosk Accessibility

Reference link for YourDolphin Make self-service kiosks accessible to people with visual impairments. Dolphin Computer Access When you welcome people who are blind or partially sighted to use your self-service kiosks, it’s a win for your customers and a win for your brand. Deliver a positive experience for all customers and make your self-service stations accessible with SuperNova Kiosks. More… Read More »

Disabled Access – How Self-Service Kiosks Help Hotels, Restaurants

Self-Service Kiosks for Hotels, Restaurants Article on Hospitality Tech by Vispero Feb 2020 By Laura Boniello Miller, Corporate Business Development Manager for the JAWS Kiosk program at Vispero, parent company of The Paciello Group – 02/26/2020 People with disabilities travel and dine out just like everyone else. Research conducted by the Open Doors Organization in 2015 found that… Read More »

ADA – U.S. Access Board Issues Correction to ICT Refresh Final Rule

U.S. Access Board Issues Correction to ICT Refresh Final Rule The U.S. Access Board has issued a correction to its updated accessibility requirements for information and communication technology (ICT) to restore provisions on TTY access that were inadvertently omitted. The action applies to the final rulethe Board published last January to jointly refresh its Rehabilitation Act (Section 508) standards for ICT… Read More »

ADA Kiosk Accessibility Tip – Integrating Storm NavPad

ADA Accessibility Tip – Integrating Storm NavPad We get asked about configuring the Storm NavPad and it comes with API/SDK which lets programmers configure it. In Windows you can even light the lights so to speak.  There are firms that specialize in assisting with that exact sort of thing (listed on our ADA page). Another less software intensive is to use… Read More »