Are your kiosks ADA-compliant? Typically prospects and customers will include a stipulation that the units be ADA-compliant. We see many requests for proposals from city, state and federal agencies where that one line is the only line about ADA.
Almost all kiosks are ADA-compliant, to a degree. Most all likely will observe basic reach requirements but that is only one of over 30 standing regulations concerning hardware. And there are another 30 or so which apply to the software and interface.
The American Council of the Blind has sued Eatsa, a fast-food chain that uses automated self-service kiosks and ordering apps, over insufficient access, according to a press release. Disability Rights Advocates (DRA), a national nonprofit legal center, filed
The research found that today around a quarter (24%) of respondents would rather use a voice assistant than a website. However, in the next three years, this figure will rise to 40%. Close to a third – 31% – said they will prefer a voice assistant interaction to visiting a shop or a bank branch, compared to 20% today.
Self-Service Kiosks for Hotels, Restaurants Article on Hospitality Tech by Vispero Feb 2020 By Laura Boniello Miller, Corporate Business Development Manager for the JAWS Kiosk program at Vispero, parent company of The Paciello Group – 02/26/2020 People with disabilities travel and dine out just like everyone else. Research conducted by the Open Doors Organization in 2015 found that… Read More »
From the new TPGi website Feb 2021 — The Paciello Group is now rebranded as TPG Interactive or TPGi. TPGi is a division of Vispero. We note that TPGi is one of the contributors to WCAG 3.0 and is the top tier in accessibility testing and guidance. With the proliferation of web and mobile ordering, accessibility is more… Read More »
A linchpin of Castro Street, Ava’s Downtown Market & Deli has weathered fierce competition, rising costs and parking troubles. Now the grocery store’s latest threat has to do with the dimensions of its displays and chairs.
MEDIA RELEASE Contact: Peter Jarvis Storm Interface Phone: +44 (0)1895 456200 Email: [email protected] London, England. January 2018 Web: www.storm-interface.com Storm Interface and Tech for All build on a shared vision As the ICT sector in the U.S. is challenged to conform with the ADA and other accessibility regulations, two leading experts are collaborating to offer compliant and effective solutions.… Read More »
RNIB Testing Confirms Compliance with ADA Requirements With so much conflicting information about what manufacturers should do to ensure compliance with ADA, Storm Interface approached the RNIB for guidance and confirmation of conformance. The Royal National Institute for Blind People provide laboratory testing and accreditation services to the World Blind Union and are one of the world’s (if… Read More »
Storm Interface Accessibility NavBar NavPad Here are some quick notes on configuring Storm Interface products. The functionality of the Nav-Bar is the same as that for all of Storm’s ATP products. It enumerates as a combined HID/audio device, so no special drivers or software is required. Connection to the host system is via a single USB cable. When… Read More »
U.S. Access Board Issues Correction to ICT Refresh Final Rule The U.S. Access Board has issued a correction to its updated accessibility requirements for information and communication technology (ICT) to restore provisions on TTY access that were inadvertently omitted. The action applies to the final rulethe Board published last January to jointly refresh its Rehabilitation Act (Section 508) standards for ICT… Read More »
ADA Accessibility Tip – Integrating Storm NavPad We get asked about configuring the Storm NavPad and it comes with API/SDK which lets programmers configure it. In Windows you can even light the lights so to speak. There are firms that specialize in assisting with that exact sort of thing (listed on our ADA page). Another less software intensive is to use… Read More »
ADA Kiosk Tech Brief – Gesture Technology Last week we went thru a demonstration of gesture technology for kiosk for use by handicapped users. People unable to move their arms. People unable to speak. People with ALS, Multiple Sclerosis, Spinal Cord Injury, Parkinsons, Cerebral Palsy and even some cases of Arthritis. Furthermore, some people may not be able… Read More »
Storm Interface & Future Travel Experience (FTE) By Craig Keefner — See Storm’s entire range of Assistive Technology Products (ATP) and find out more about exciting new product launches scheduled for later this year. These ATP devices are ADA compliant and RNIB Accredited, designed to offer menu navigation by means of audible content description. They allow users with… Read More »
ADA Website Accessibility Lawsuits Editor Updates March 2022 — We track legal suits on our Legal News page. From March 2022 — ADA lawsuit filings at all-time high — here is the blog post analysis — Excerpt – laintiffs’ lawyers also filed hundreds of lawsuits on a new theory that hotels violated the ADA by failing to disclose sufficient information about… Read More »
AudioEye Now KMA Sponsor & Joins ADA Accessibility Committee We want to thank AudioEye for becoming a sponsor of the Kiosk Manufacturer Association. AudioEye is also now a member of the KMA Accessibility Committee. About AudioEye AudioEye works with companies to ensure their digital content is accessible to users of all abilities. Approximately 15-percent of the world’s population has… Read More »
access-board.gov • contact us Access Currents News from the U.S. Access Board • March/ April 2019 Follow the Board on Twitter Access Board to Hold Town Hall Meeting and Training in Indianapolis on May 21 Karen Tamley Elected Access Board Chair Upcoming Board Webinars Poland Creates Entity Modeled after the U.S. Access Board Congressional Measures Address Airline Accessibility… Read More »
Self Service ADA Accessibility Requirements and Quiz Kiosk Industry and KMA are offering a free consultation for ADA and Accessibility for your self-service project. Also to assist, a downloadable PDF with current ADA, Section 508 and ACA regulations that are currently mandated. Excerpt below — Are your kiosks ADA-compliant? Typically prospects and customers will include a stipulation that… Read More »
Vispero And Storm Interface Collaborate To Provide Accessible Interactive Kiosk Solution December 4, 2019 CLEARWATER, Fla., Dec. 4, 2019 — Vispero, the world’s leading assistive technology provider for the visually impaired, is excited to share news of a partnership between Vispero and Storm Interface, combining the JAWS® screen reader with Storm’s assistive technology products to create the most accessible kiosk experience for users… Read More »
From The Source — thanks to Ross of Qwick Media for pointing this out! Great post on assistive navigation for the blind using their mobile phones as intelligent cameras basically. This post was written by Doreen Morrissey of Metro’s Office of Extraordinary Innovation and Armando Roman of Metro’s Office of Civil Rights. Navigating through Union Station can prove… Read More »
From the THEPACIELLOGROUP website and Matt Ater — March 2020 Editors Note: It is a fact that more than ever before companies are relying on the website to service customers. But are all customers being served? Liability for accessibility is the #1 concern for corporate websites. Let Vispero help guide you. JAWS Accessibility: Selecting the Correct Input Device… Read More »
Read full article at Paciello Group March 2020 Healthcare kiosks are, now more than ever, a valuable tool for serving more patients without the need for up close staff interaction. They can be used for checking in patients and gathering symptom information for efficient triage purposes. They can also be used to measure patient blood pressure or heart… Read More »
Excerpt News from cutting edge of accessibility and Freedom Scientific blog Jul2020 by Elizabeth Whitaker — Nice blog article by Freedom Scientific along with a video demonstrating the use of JAWS kiosks software. Here is highlight of the article of JAWS kiosk and its features. Providing accessibility functions to your entire user group be it customers at a kiosk,… Read More »
How To Write an RFP for ADA Accessibility Nice article by TPG (Vispero) and Laura Miller on how to write an RFP for Accessibility. Here is the link. Of Note Screen reading software such as JAWS or other similar alternative is required. Screen reading software will provide the end user with non-visual access support that enables the user to hear the… Read More »
As posted on the Kiosk Association website Feb2021 Kiosk ADA Checklist 14 point – Code of Practice General Areas of Discovery and Due Diligence for Kiosk ADA Checklist Review Kiosk ADA Checklist Initial Design Begin your initial design phase with full accessibility accommodated. You can always do a cost/benefit analysis and compare later to a stripped-down unit with its… Read More »
Kiosk Accessibility News See m-enabling website — The Kiosk Manufacturer Association is an exhibitor and sponsor for the upcoming Summit. In Brief Keynote — Sachin Dev Pavithran, Ph.D. Executive Director U.S. Access Board Sponsors – Google, AT&T, Verizon, Microsoft, Amazon, HP and KMA Health Protocols — GREEN (exceeds CDC) Expected attendees – 250 to 500 high level attendees… Read More »
What will be considered accessible in 2022? Here is avery nice wrap on accessibility trends going into 2022 answering that question. It is primarily web-oriented but those parallel UI for kisoks, From UXDesign — Sheri Byrne-Haber, CPACC — Blogger, disability advocate, nerd. Bringing the fire on ableism. A11y Architect @ VMware. Wheelchair user w/ a deaf daughter. CS,… Read More »
Voice Kiosk technology for private, secure voice recognition interaction in kiosks and digital signage Tel Aviv, Israel: Kardome today announced it has contracted with LG Uplus to install its Voice Activation Software in the mobile service provider’s store kiosks. Kardome is excited to partner with LG Uplus to provide its customers with secure voice interaction in its kiosk… Read More »
Reference link for YourDolphin Make self-service kiosks accessible to people with visual impairments. Dolphin Computer Access When you welcome people who are blind or partially sighted to use your self-service kiosks, it’s a win for your customers and a win for your brand. Deliver a positive experience for all customers and make your self-service stations accessible with SuperNova Kiosks. More… Read More »
WCAG 3.0 Working Draft Released by W3C Editors Note — With the non-negotiable requirements for web access for customers to order, the “website” has taken on even more importance and is now a critical component of company success. Getting sued for a lack of accessibility is not one of the outcomes you want. Complicate matters with which platform… Read More »
We are inviting any and all Retail companies to become a member of our Retail Advisory Council. There is no cost and you are partitioned in a “safe harbor”. A distinct group segment from the actual kiosk manufacturers, or the installation and logistics companies, the financing companies or the companies providing components. We here at the Kiosk Manufacturers… Read More »
We had our yearly meeting in Washington, DC on October 16th, 2018 and it was a productive meeting. We thank the U.S. Access Board for having us and meeting with us. Thank you. In attendance: David Capozzi, Executive Director of the U.S. Access Board David Yanchulis, Director of Technical and Information Services Bruce Bailey, Accessibility and IT Specialist… Read More »