Last Updated on November 10, 2026 by Craig Allen Keefner
Industry visibility. Useful connections. Real opportunities.
The Industry Group connects companies working in interactive self-service: kiosks, digital signage, payments, POS, retail automation, restaurant technology, accessibility, embedded computing, and related markets.
Our purpose is straightforward: help participating companies get noticed, stay informed, and find business opportunities.
Founded by Craig Keefner, whose work building the kiosk industry community began in 1998, the group brings together vendors, integrators, service providers, consultants, and industry partners across North America, Europe, and Asia.
Start with our free newsletter, join the discussion, or choose a paid membership that fits your business.
Why Participate?
Participation combines industry publishing, market intelligence, professional connections, and business-development support.
Depending on your membership level, benefits include:
- Company visibility across our industry websites.
- Publication of company news and member announcements.
- Newsletter exposure and priority content placement.
- Access to requests for proposals and information—RFPs and RFIs.
- Research reports and market intelligence.
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Trade show opportunities, discounted passes, and selected lead access.
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Support reaching buyers, partners, industry media, and other vendors.
The goal is more than a company listing. It is an ongoing presence in the markets where you do business. Specific benefits vary by membership level.
Start with Free Participation
You do not have to become a paid member to get acquainted with the group.
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Subscribe to the monthly newsletter.
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Join our LinkedIn industry group.
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Request a free company directory listing.
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Explore our regional coverage for Asia and Europe.
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Speak with companies already participating.
Company listings are subject to review. Please use a valid business email address when contacting us.
Subscribe to the newsletter · Join the LinkedIn group
Membership Options
Choose the level that matches the visibility, information, and hands-on support your company needs.
Gold — $5,000 annually
Our most comprehensive standard membership, for companies seeking priority visibility, business opportunities, and direct market intelligence.
Gold includes:
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Highest-level site visibility and priority content placement.
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Sponsor links and newsletter exposure.
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Trade show lead access and website inquiries.
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RFP intelligence.
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Access to purchased or commissioned research reports.
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Proactive support identifying opportunities, distributing news, and strengthening your industry presence.
Best suited to market leaders, growth-stage vendors, and international companies seeking a more active role in the market
Silver — $2,500 annually
For companies that want consistent industry visibility, selected RFP resources, and active participation without the full Gold lead-distribution and premium exposure package.
Silver includes:
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Core site visibility.
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Member announcements and company news.
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Weekly updates.
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Access to selected RFP resources.
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Discounted trade show passes.
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Advisory and committee participation.
A practical fit for established vendors and payment providers that want to stay visible, informed, and connected.
Bronze — $1,500 annually
For companies that want a credible industry presence, publishing support, and opportunities to participate.
Bronze includes:
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Site visibility and sponsor links.
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Member announcements and company news.
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Weekly updates.
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Discounted trade show passes.
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Advisory board and committee participation.
A good fit for smaller vendors, specialized solution providers, and companies focused on accessibility and ADA-related solutions. Bronze does not include the deeper RFP services, research distribution, newsletter data, or trade show lead packages described for higher levels.
Associate — $1,000 annually
An entry-level membership for companies getting established in the market or exploring participation.
Associate includes:
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A member listing and baseline visibility.
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New-member announcement support.
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Publication of company news.
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Initial RFP query support.
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Weekly updates.
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Access to discounted trade show passes.
Best suited to startups, consultants, regional providers, and companies entering a new market. Think of it as the “toe-dipper” option: a straightforward way to get involved.
Super Supporter — $10,000 and above
For companies seeking a broader, customized relationship.
Super Supporter packages combine extensive participation with additional opportunities developed around the company’s priorities. Contact Craig to discuss the scope and annual investment.
Our Publishing Network
The Industry Group brings together specialized publications and communities covering:
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Kiosks and interactive self-service.
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Retail systems, vending, and unattended retail.
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Digital signage and menu boards.
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Healthcare kiosks, patient check-in, and telemedicine.
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AI computers, thin clients, mini PCs, and media players.
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Accessibility and regulatory affairs through the Kiosk Manufacturer Association.
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Regional markets in Asia, Europe, and Latin America.
IndustryGroup.org is the starting point for the full network. Regional publications include Kiosks Asia, Kiosks Europe, and Kiosks South America
Who You’ll Reach
Our community centers on the people building, deploying, and supporting self-service technology.
Key areas of interest include restaurant and QSR technology, kiosk hardware and software, payments, digital signage, accessibility, airline self-service, embedded computing, edge AI, and retail automation.
The newsletter audience includes approximately 12,000 selected subscribers. Our broader community also participates through LinkedIn groups, industry websites, and regional publications.
How Participation Works
The Industry Group is member-supported, with three practical priorities:
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Increase business activity for participating companies.
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Share useful information and self-service best practices.
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Educate the market about technology, implementation, and industry developments.
No contract is required. A mutual nondisclosure agreement is available on request.
Bank transfer is preferred. Checks, electronic payments, credit cards, and wire transfers are also accepted; applicable processing fees should be confirmed before payment.
An annual expense and spending report is provided to the Advisory Board.
Get Involved
Not sure where to start? Tell us what your company does, which markets you serve, and what you want participation to accomplish. We can discuss the appropriate membership level—or you can begin with the free newsletter.
Craig Keefner
The Industry Group
Email: craig@industrygroup.org
Phone: 720-324-1837
Subscribe to the newsletter · Explore supporter options · Join the LinkedIn group