— Kiosk Industry is the news engine for the Kiosk Manufacturer Association or KMA which is a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT).
Retail is the global growth engine for self-service kiosks. According to the latest 2018 Frost & Sullivan report Retail, Transportation & Logistics, and Hospitality are the key vertical markets with revenue contributions of 22.6%, 17.7%, and 14.5% respectively. Here is some 2018 data by Frost and Sullivan and their kiosk research report.
Click for vertical kiosk research market numbers
Interactive retail kiosks are the largest segment of deployed kiosks. Analysts estimate that retail kiosks comprise at least 30% of the entire self-service kiosk market. Locations include Department Stores, Grocery Stores, Big Box Specialty Retailers and Convenience Stores.
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Retail kiosks provide convenient services to customers such as bridal and gift registry, non-stock product ordering, wayfinding directories, employment, product lookup, company information and targeted offers. These services increase consumer awareness and offer new channels for retailers to grow their business.
Smart technology consumer products are breaking the interactive retail barrier in creative, educational and experiential ways. Frank Mayer and Associates, Inc. sponsored a white paper, “Interactive retail opens the door to market growth”, delving into this topic and what to watch for in the coming year. An excerpt from the whitepaper: While more and more retailers offer experiential… Read More »
Personally, I think 2014 was the year when the hype around digital technology in retail stores crested a wave.
Source: econsultancy.com
Walmart Innovation Lab 415-C is opening submissions to technology companies wanting to be selected for Walmart’s “Technology Innovation Open Call” on Oct. 6, 2016. Submission deadline is July 22, 2016 or the first 250 submissions. Submissions should include a three-minute video and written overview of the company. During the open call event, vendors will meet with key technology… Read More »
Interested in seeing how Microsoft technologies like Windows 10, Microsoft Azure and Office 365 are transforming commercial industry solutions in Retail, Hospitality, Financial Services, Healthcare, Manufacturing, Public Sector and more?
Source: channel9.msdn.com
Retail kiosks — a good idea for retailers and a good idea for customers. Providing self-service option is rapidly becoming not an option.
Source: www.olea.com
New writeup by Olea on rationale and ROI for Retail Kiosks. Some of the advantages discussed include:
Good examples of kiosks like this are the ones in REI where you can look up extended stock and sizes, same thing for Cabela’s and also Kohls.
The project is a win-win for Samsung and the third-party retailers as these retailers are able to transact through their own point-of-sale system which increases their bottom line.
Source: www.businesswire.com
200 location endless aisle project Samsung with iQmetrix
A Nike Store in Paris unveiled a new in-store machine which allows customers to test custom colors on sneakers using augmented reality.
Source: www.digitaltrends.com
Nike has slowly been testing how augmented reality can help customers. Last year, the company filed a patent application for an augmented reality system that helped people reach their exercising goals.
Bricks and mortar retailers benefit from e-commerce habits Reprint of blog post by David Anzia SVP of Sales for Frank Mayer and Associates, Inc. The growth in e-commerce does not mean the death of bricks and mortar retail. While it is certainly true that e-commerce is growing quickly, bricks and mortar sales still account for most total retail… Read More »
The Big Show NRF 2018 – Retail Kiosk Come see retail kiosk and retail self-service. NRF 2018 looks to be bigger and better this year. 500+ exhibitors and 40K attendees. January 14-16 at the Jacob Javits Convention Center (as usual). We want to highlight our members that will be there and if you want to make an appointment… Read More »
The Kiosk Industry Association financially supports the RetailROI Retail Orphan Initiative – We encourage all companies to contribute to the organization of their choice. A Success Story – A Child That Should Have Been a Statistic by Greg Buzek This is a brief story of Demetrius Napolitano, a young man who should have been a statistic. He grew up and… Read More »
Retail Kiosk Trends — Generation Z and the Impact on Retail Once upon a time, it was all about the millennials. There’s probably a terrible joke in there somewhere, considering the fact this group is often plagued with the reputation of being the “participation trophy” generation. Kidding aside, for years, millennials have frequently stolen news headlines that highlight… Read More »
Preface – We’re at an inflection point in physical retail experiences: 2019 may very well be marked as a turning point. For the first time in five years same-store sales are stable (versus declining), break-out e-commerce brands continue solidify their positions of growth by opening physical stores, and as retailers turn to their previously under-capitalized fleet of stores (after-all, they were investing in… Read More »
Excerpt from new report by NRF and Forrester covering Retail in 2019 NRF Research The State of Retailing Online 2019 Developed in partnership with Forrester Research, the annual State of Retailing Online report provides an overview of metrics from the previous year as well as retailers’ key priorities, investments and challenges for this year. For the first time,… Read More »
Alcohol in Retail – Under The Influence We like that title. WP article covers Nordstroms and how they are adding martinis to the mix for shoppers. With all the analytics describing how doing this or doing that is going to increase sales per customer and provide an uplift, why not just do the obvious? Sell them a martini, triple their… Read More »
See NRF link for resources Operation Open Doors – Path to Reopen Retail, led by NRF and Seyfarth LLP, is providing guidance and tools that NRF members can use as they navigate opening stores after this international health crisis. Areas for guidance on gradual reopenings include logistics, social distancing and safety issues, and how to bring employees back to… Read More »
Amazon Go + Starbucks Video Tour by Josef More Information Contact [email protected] https://vimeo.com/382302427 https://vimeo.com/452621030 NRF 2022 Kiosk – Visit Pyramid QSR by Pyramid Computer and Intel Showcase PostCounter: 6
Kiosk and Digital Signage News from Industry Group and Kiosk Association (KMA) for Jan. 2022 Here is the link on PRNewswire and also the link on APNews – January News DENVER, Colo., Jan 12, 2022 — January news from the Industry Group and the Kiosk Association: NRF is coming up this weekend and we are hopeful our retail… Read More »
Matt Townsend, global business reporter for Bloomberg, on how digital natives like Warby Parker have recognized they need physical stores to grow and prosper. Hosted by Pimm Fox and Lisa Abramowicz.
Source: www.bloomberg.com
Nice audio podcast. Main point being online advertising is getting more and more expensive while brick & mortar is getting cheaper and cheaper. Lots of added benefits to B&M too. Examples as well. Recommended
New York Daily NewsKeyMe unlocks big expansion: Long Island City startup to add hundreds of … Craig Keefner‘s insight: Might be a little late to the party given MinuteKey See on www.nydailynews.com PostCounter: 6
Published by NRA April 2020 — Advice include relying on your automated ordered systems in order to maintain social distancing. The purpose of guidance is just that, to offer you direction and provide a framework for best practices as you reopen. But as the saying goes, the devil is in the details, and not every restaurant is the… Read More »
F&I documents, vehicle sales agreements, brochures and more, we all know that dealerships are businesses that rely heavily on printed products.
Source: www.autoremarketing.com
The company has made NFTouch available in a variety of dealer packages. FRG shared the base package for the product includes four “wheel” kiosks (digital stands next to a showroom vehicle) and a showroom Master kiosk (which provides discount coupons, showcases campaigns, monthly features and specials). The Digital Wheel Stand allows the sales manager to instantly change vehicle pricing and offers.
The packages are customized in an effort to suit dealer needs, and the kiosks are leased over a set term, with delivery and installation within 60 days of ordering.
And for shoppers that might not have made it to the dealership within store hours; they can receive information, as well. The company also offers an After-Hours kiosk, which sits just inside the dealership window and works through glass.
Here is the Boots page on recycling — New trial by Boots for recycling What is the Recycle at Boots scheme? Together with No7, we’re doing our bit to help keep our planet beautiful. That’s why we’re trialling a recycling scheme where you can bring your empty beauty, health, wellness and dental products, from any brand, that can’t… Read More »
Retail Kiosk News from Tech Crunch Valued at $535 million, autonomous retail startup Standard Cognition has emerged as a soon-to-be tech giant and the best hope for merchants to compete with Amazon Go. Cashierless checkout is poised to transform brick-and-mortar commerce, and shop owners fear having to battle Amazon’s technology alone or partner with it, exposing data it… Read More »
3D Printing Kiosk Shoes and Macy’s video From Resa Private Limited — Opening Macy’s with 4 in-store locations this week, opening 50 Pop ups by Summer. We are looking for good talented 3D printing Techs. https://www.linkedin.com/feed/update/urn:li:activity:6363900427720810498/ Related Retail Kiosk Stories 3D Printing Kiosk Best Buy – Kiosk Industry https://kioskindustry.org//3d-printing-kiosk-best-buy/ Nov 12, 2015 – Makers of the R1 +Plus… Read More »
It was not the market dynamics that took these companies under, it was the fact that their owners took on so much debt that it positioned them to only be successful if all the market dynamics went their way. They decided to purchase a Formula One race car and forgot they have to dodge potholes on I-94 in Chicago to and from work. And when they fail the world wonders and laments the loss of these retailers and make it sound like this is an overall retail issue. It’s not.
Source: www.ihlservices.com
Judging from the usual apocalytic headlines it is pretty easy to assume Retail has been officially terminated by a mobile phone and Amazon. If you look at the numbers for retail it shows a $5 Trillion market is growing at 5.4% year to year. But this is bad news?
News announcement from Olea Kiosks Read more Certain interactions are a natural fit when it comes to pairing the modern consumer with kiosks and other forms of self-service technology. The case has long been made for kiosks at airports and grocery stores, for example. Another obvious marriage is that between the ATM and the person who suddenly… Read More »
“Device Hopping” is a technical shopping term referencing online shopper behavior. A New York Times article titled “Retailers Try to Adapt to Device-Hopping Shoppers” (December 2012) refers to the “device hopping” process as researching and shopping on one device and purchasing on another. A Barilliance study from June of this year found that 41% of Smartphone Shoppers started… Read More »
Online retail giant Zappos.com has just launched a 20,000-foot physical retail store in its home of downtown Las Vegas. The experimental space is run in partnership with retail logistics startup OrderWithMe, which just raised $28 million for an ambitious project to change the nature of mom-and-pop retail. Source: venturebeat.com Cool unit PostCounter: 4
