Kiosk & Self-Service Advisory Panels – At home At work

By | June 11, 2022

Last Updated on June 11, 2022 by Craig Allen Keefner

I’ve been involved in this industry (kiosk) for way too long. A few years back we added self-service, and it seems the entire world is going that direction.  Yesterday I setup my new Amazon Echo. I am the early adopter techno-gheek running too many operating systems. Turns out though that it works perfectly for my wife who basically despises computers but likes good self-service. 24 hours later she is telling me what the Echo can do.A few weeks ago I took my 83 year old mother thru the self-chec

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Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk