NRF 2023 - Self-Sevice Order Terminals

NRF 2023 – Kiosks, POS, Digital Menus, Order Terminals

The Kiosk Association is again exhibiting at NRF 2023 in New York. Here are some preliminary items.

Our portal page on NRF

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Jan. 14: Opening Party | Jan. 15-17: Conference & Expo
Location: Jacob K. Javits Convention Center | New York City
Kiosk Association highlights
- In the Booth – JAWS kiosk accessibility with Storm in the booth.
- Pyramid
  - Pyramid NRF Video Preview
  - Countertop 22″ self-order with AudioPad
  - Pedestal 27″ dual-sided self-order
  - “A” Frame floor display (indoor, outdoor, battery powered)
- At the Show – see the Samsung Clover Nanonation case study for small business
  - Here is video by Samsung with Nanonation
- At the Show – KIOSK aka Posiflex is in #5502 – New flagship POS systems + the new Cachet pedestal kiosk unveiled
- At the Show – Storm Interface and Olea Kiosks
- At the Show – Rachel and Insight Touch for AIO and touchscreens
Recommended
- Kiosk Association (KMA)
- imageHOLDERS
- KIOSK Information Systems
- Insight Touch Technology
- Storm Interface
- Posiflex
- POSBANKUSA
- Pyramid Computer
- Elo
- Star Micronics
- Esper
- Samsung Electronics America
- Ingenico, Inc.
- Worth noting that search for kiosk results in 87 companies this year.

Show Specials

Curved Displays are Popular – 22Miles

Good example of curved displays. One of Dizzie candidates is the Peerless-AV project in Oklahoma they did with Ford AV.

Self-Order Kiosk ROI for BurgerFi Discussion with Goodhew

From AVIXA and Kiosk Association — Samsung, Oracle and Grubbrr partnership

Digital Signage Wayfinding & Cosmopolitan Hotel and Walmart Proof of Concept

Massive Curved Display Wall — Seamless dvLED Wall

From AVIXA and the kiosk association —

Mobile Kiosk that is AI-Powered

From kioskindustry.org and the kiosk association —

Press Releases

Digital Menu Board – How Much They Cost and What About Installation?

From kioskindustry.org –Digital menu boards are taking the restaurant world by storm,

Receptionist Kiosk Case Study

From kioskindustry.org — For more information and to download case study visit

Elo (aka Elotouch)

We know touch – it’s our only business.

Wendy’s POS System Panasonic Case Study

From Automated Retail —

Small PC Tablet Kiosks Are Bigger than you might think

Originally published on AVIXA — project briefs include Taco Bell, McDonalds, Panera Bread, CLEAR, Shake Shack, Carnival Cruise Lines

Products

Samsung Clover Self-Order Solution

Complete Samsung Clover ase study on the positive impact that customer ordering kiosks provide to a relatively small retail shop. Video https://youtu.be/UotHJR3DcKs

Kiosk Dual Self-Order & Counter Self-Order Kiosk

The Pyramid Passport and Flex countertop will be shown in 1602. Both units include assistive technology and one will be running JAWS by Vispero (in McDonalds configuration)

Android Kiosk Software Supports Samsung Knox

Public access stations & apps can be securely locked down to prevent unauthorized access , and provide remote monitoring tools. KioWare Android does just that. KioWare also includes specific Samsung support for Samsung tablets.
https://youtu.be/Ln_Zuv_wIvc

JAWS for Kiosk Accessibility Software

Come see JAWS for kiosk accessibility software at booth 1602. Schedule a meeting with Traci Murray of Vispero ([email protected]) or stop by. Video – https://youtu.be/Xmv6UXku6k4

Kiosks for Self-Service Ticketing and more by Olea

You can see Olea kiosk in the Storm Interface booth nearby the KMA booth at 1602. Stop by and we will walk you over. For more information on Olea Kiosks you can email [email protected]

NRF 2022 Recap Video

Events

There are all the sessions, vendor parties, store visits, shows and all kinds of things to do in New York as part of the NRF Show when we all gather in NY again. Having now attended the Big Show for over 30 years, here are my thoughts on the best outside events to network and have fun. Come early, enjoy the networking in a less hectic manner and enjoy the event. Look forward to seeing you at the show or these events.

These are ordered by the day.

Friday January 13^th

VIP Awards – 6-10pm – Gotham Hall

There are many events that recognize retailers, this one allows retailers to celebrate the retail vendor community. This gala style event does just that and is a great way to catch up with friends you have not seen for a while and celebrate together.

Saturday January 14th

RetailROI SuperSaturday – 8am-2pm – Microsoft 11 Times Sq

A unique event of business content and networking, all for a greater cause, to help orphans and vulnerable children. Retailers attend free and generate enough sponsorships to provide clean water for 300 people just by being there. 100% of the vendor sponsor proceeds go to help orphans and vulnerable children. This “Tech and Tears” event brings the industry together and has helped over 265,000 children in over 27 countries.

Speakeasy @NRF – 6pm – ZUMA New York

For retailers only, this exclusive event in the internationally acclaimed restaurant will include a power panel of retail executives including Kroger VP of Transformation, Wes Rhodes.

Sunday January 15th

Retail Insiders Party – 9-11:30pm – Location TBD

The Retail Insiders Party is retail’s class reunion! It may be difficult to locate friends at the show itself, but it’s easy to find them here! This cocktail event brings together senior technology and transformation. Simply wonderful get together, always a blast.

Monday January 16th

RETHINK Retail Bash – 8-11pm Location TBD

This is the hottest new party of the show this year. Having been honored as a RETHINK Top Influencer in the past, I am really looking forward to celebrating together as RETHINK Retail announces the next wave of influencers at this great event.

Rock & Roll Retail Underground – 8:30-12am – The Cutting Room

Come enjoy your retail colleagues as they jam at this amazing event. Amazing talent and you will come away saying that maybe some of these people should quit their day jobs. An absolute blast and great way to end a long day of networking.

So, there you have it…there are a lot of great vendor parties as well, but after 30 years of shows, these are my 6 favorite events to come together to celebrate, help kids in need, or just have fun around NRF.

NRF Return on Investment ROI

Usually, shows are measured in business impact and specifically leads. Our booth at 1606 was at the entrance of the lower level which is the best position on the lower level. There are multiple ROI equations depending on the company and the person. Our point of view is geared towards a kiosk manufacturer or component provider. As far as leads go:

If we normally received 200 leads in 2020, then in 2022 we received 25
Booth visitors are made up of A) those who seek you out, B) those who stumble onto you interested and C) those who stumble onto you just going through motions.
Our leads were A and B class
Retail customer interest likely represented 10,000 store locations. That’s good.
Attendee traffic for the entire show was rumored to be a seventh of usual traffic (40,000 is total from 2020)
The optimistic operative phrase for NRF 2022 is the quintessential “It only takes one”