OptConnect Kiosk Newsletter – Innovation and Progress

By | November 10, 2023

Last Updated on November 10, 2023 by Craig Allen Keefner

OptConnect Wireless Kiosk News

“I’ve come to learn in life that what comes easy, won’t last and that what lasts, won’t come easy. It’s always going to be a challenging journey for something that is worthwhile. We started with the simple goal of needing to connect an ATM cash machine to the internet. We wanted it to be fast, and we wanted it to be easy.   We worked harder and harder at making it easier for our customers. We chose to focus on areas intentionally, where others may not have even been looking. Today, the vision is the same: “make it easy.” The goal has changed: “connect the world.” I’m glad that it has been a challenging journey. I’m happy that we’ve all worked hard to simplify doing business with us. In essence, the challenges are what have continued to thrust the solution forward toward success. We believe that success is best enjoyed when we work really hard for it. At the same time, we value it more the harder we work, and our team has embraced that attitude in everything we do.  We work tirelessly for you.

We’re never done innovating, and we’re always working to improve our business. Thank you for trusting us and being the most important part of our journey.”

Chris Baird, President & CEO

Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk