Self-Service and AI Self-service is all-encompassing these days. And AI is just enabling it even more. Insight: As much money and efficiency that kiosks and self-service have provided to businesses, our take is that very little of those savings have been reinvested in supporting the new mechanisms delivering that efficiency and availability. Service has yet to catch up. … Read More »
Generative AI: Coming soon to a kiosk near you The most talked about technology this year–generative AI, which is behind ChatGPT, BingChat, Google Bard and dozens of other implementations–is likely to be talking right from the speaker of most kiosks quite soon. With some simple limitations to avoid it hallucinating the kiosk into big trouble, GenAI could take… Read More »
AI & Restaurant Update Original post on AVIXA by KMA This is our August update for AI and Restaurants. News, rumors, regulatory updates and resource links (vetted). One of the drawbacks to avatars in the past has been the sometimes crude representations of real people, to the point of, at times, introducing the “creepy” element. That seemed to… Read More »
Samsung, SoundHound and White Castle Revolutionize Voice AI Drive-Thrus From Samsung White Castle plans to roll out the cutting-edge, interactive menu boards to over 100 drive-thru lanes Samsung Electronics America, Inc., and SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence (AI), today announced that they will be working together with White Castle, America’s first… Read More »
AI Useful Results for Retailers Article on retailtouchpoints July 10th on AI and Retail. Quick Brief / Summary AI is coming Retailers exploring and new startups like Verneek have formed. We’ve covered Verneek and their terrific pilot they finished with Sprouts. Very successful. They include some nice data predictions — Global ecommerce sales, representing 22% of all retail… Read More »
Verneek Retail AI Assist Welcome to Verneek our latest Advisory Board member. Verneek’s One Quin provides enterprises with one holistic consumer-facing AI solution to accurately answer personalized questions through voice activation or text anywhere. The Verneek platform is unique in answering specific questions reliably based on dynamic enterprise data that gets automatically augmented with relevant public information. The platform’s… Read More »
