Self Service Technology touches it all: Self-service

By | May 25, 2026

Last Updated on May 25, 2026 by Craig Allen Keefner

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Self Service Technology

Technology touches it all: Self-service and other innovations are changing …

Source: www.filmjournal.com

The technology behind self-service, self-payment and choice has begun to infiltrate the food and beverage world in a way that is irreversible and all-encompassing, saving labor, time and money for the operator. Having iPads on the table to pick up, browse, and enter your order means you no longer have a waiter. You simply have a delivery to your table.

Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk