A fan uses the visual-recognition system to purchase concessions at Empower Field at Mile High earlier this fall. Credit all photos: Paul Kapustka, MSR (click on any picture for a larger image)
Can technology finally help improve one of the biggest pain points in the game-day experience, namely waiting in line for concessions? At the Denver Broncos’ Empower Field at Mile High, a number of new technology initiatives debuted this year, all designed to improve the fan experience around concession purchases by providing more choice and streamlined checkout procedures.
While there are no hard numbers yet on the experiments, a Mobile Sports Report visit to Mile High earlier this year saw heavy use of the new technologies, which mainly include touch-screen ordering and payment systems as well as an innovative visual-recognition device to tabulate items in grab-and-go scenarios. A few quick interviews with fans at the stands got mixed reactions on whether or not the new technology actually speeded up the processes, but some stopwatch clocking showed speedy checkouts, especially those using the visual-recognition technology, where items are placed on a scanner bed which then quickly recognizes and tabulates the total on an attached payment screen.
For those of us who are now (maybe unwillingly) becoming accustomed to checking out our own items at supermarket self-checkout terminals, the Broncos’ stands that utilize the visual-recognition devices (from a company called Mashgin) are far easier to use than trying to scan a barcode for each item. At Mile High, the scanners are the perfect endpoint for a series of stands called “Drink MKT,” which are basically spaces with coolers filled with multiple beverage choices, from bottled water through multiple types of beer and other alcoholic drinks, including $100 bottles of John Elway Cabernet. At those stands fans simply walk in, choose what they want from a cooler and queue up for the scanners. When items are placed on the scanner beds the system’s cameras detect the items and generate a total bill, which is paid for by credit card on an attached terminal. Human-staff intervention is only needed to check IDs and to help fans open up the beverages before they leave the stand.
Editors note: lots of pictures included in original article
KMA’s Accessibility Research Panel serves as an ongoing feedback mechanism between KMA and the community. We invite companies interested in accessibility, associations dedicated to accessibility as well as users who are blind or partially sighted are invited to join and share insights and opinions on accessible technology and more through focus groups, online questionnaires and telephone surveys. Join the KMA ADA research panel today and help shape the future of accessible media.
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How to Join
To register for the KMA Research Panel please fill out the form below or call 1-720-324-1837.
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Types of Research
KMA is committed to learning more about the interests of the blind and partially sighted community across the world. Panel members will be asked, at different times during the year, to participate in information-gathering projects, which may include:
Focus Groups
A focus group is a form of research in which a group of people share their perceptions, opinions, beliefs and attitudes towards a product, service, concept or advertisement. Questions are asked by a moderator in an interactive group setting.
Online Surveys
Online surveys are usually used with a large group of people so the answers can be statistically reviewed and analyzed. This type of survey can range from being short with just a couple of questions or long with in-depth areas being explored with many questions.
Telephone Interviews
A telephone interview is a process of data collection using a standardized questionnaire and calling panel members. It is a great alternative when online access isn’t the preference for respondents.
Dec 14 2019 (Westminster) by Craig Keefner and Kiosk Industry Manufacturer Association
Mass Notification Systems
We see more and more of RFPS for Mass Notification Systems (MNS) and Emergency Alert Systems. These include Crisis Alerts and Alert Systems. Many schools.
As far as Free Mass Notification Systems there are very inexpensive CMS systems that can utilized in that regard and several of them have scope for specific MNS systems.
Below are a couple for review with scope of work examples (real life).
Seems like it would be a great adjunct function for digital signage and CMS systems to offer. They generally are in search of ROI and this would satisfy that requirement and minimize liability for customers with many public customers in mainly unprotected public areas. An idea.
California MNS December 2019 Scope of Work
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-29806 California
Government Authority located in California; USA based organization looking for expert vendor for emergency mass notification system.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide emergency mass notification system.
– Provide a robust, interactive, reliable, high-speed notification system that can send notifications to thousands of recipients
– Ability to import private, listed, and unlisted call numbers to be updated at a minimum of half-year intervals
– Proposed solution must be an integrated public alert and warning system compliant and compatible and usable at initial installation
– Solution must be designed specifically for emergency notifications using a secure internet-based system
– Solution must have the capability to initiate at least 10,000, 30-second voice messages per hour
– Ability to send multiple notifications at the same time to the same or different recipients
– Ability to prioritize emergency notifications over standard notifications in the message delivery queue
– Able to publish a self-registration web page for residents to opt-in and opt-out
– Ability to initiate and deliver notifications 24 hours a day, 7 days a week, and 365 days per year (24/7/365) with 99.99% availability
– Ability to export existing recipient and contact information to excel or a csv file
– Ability to customize the greeting that precedes a message delivered by voice
– Ability to store and use multiple contact numbers and addresses for each recipient
– Ability to send both a recorded message and a text message in a single notification to all recipients for delivery to appropriate devices
– Ability to create and save pre-recorded voice and text messages for later use in notifications
– Ability to schedule any type of notification to be sent at a future date and time
– Ability to leave a message when a voice-delivered message reaches an answering machine or voicemail
– Ability to search for a geographic location using different criteria
– Ability to use an interactive map through a standard geographical information system format to select a geographic area using polygons and drawing tools.
(2) All questions must be submitted no later than January 10, 2020.
Saint Charles MNS SCOPE OF WORK
The City of Saint Charles, Missouri (hereinafter, the “City”) is a local government in the St. Louis metropolitan area with a population of approximately 65,000. The City is seeking a vendor to provide a Mass Notification & Emergency Alert System (hereinafter, the “System”) that has the capability of mass notification to individuals, as well as targeted messaging to individuals and groups through customized lists and geographic selection.
The proposed solution shall be a single, integrated solution offering comprehensive security and built-in redundancy of operations based on the concept of a unified messaging and communication
application. It should provide for a single, common process to issue alerts or other communication requests over multiple protocols and devices.
SYSTEM FEATURES
Any proposed System shall, at minimum, include the following features:
Integrated Public Alert & Warning System (IPAWS)
Multiple Groups for Messaging (i.e. General Public, Employee Groups, Other Internal Groups, etc.)
Public will be allowed to opt-in and/or opt-out at any time, editing their own information and desired alert types
Emergency & Non-Emergency Messaging via Text, Mobile App, Phone Call (Cellular & Landline), Email, and City’s Social Media
Geo-Targeting Capability (at minimum, point with radius; City prefers free form selection
for targeted distribution)
Unlimited System Users
Unlimited System Administrator Users
Unlimited Calls and/or Text Messages
Initial Training for Administrators (Train the Trainer Approach)
Capable of Creating & Storing Template Messages
Reporting Capabilities (i.e. Pre-Formatted & Ad Hoc Reporting Tools)
SYSTEM ARCHITECTURE, INFRASTRUCTURE & SECURITY
System shall be fully hosted by Vendor requiring no additional hardware, equipment, storage, etc. by City
System shall be web-based providing the City the ability to access the System via a secure internet connection from any computer, tablet, or smartphone to send alerts and notifications.
The Christina School District is soliciting competitive proposals to provide a modern, robust communication and engagement solution. This solution must include website design, development and hosting, a mass notification system, and a mobile application.
This request for proposals (“RFP”) is issued pursuant to 29 Del. C. §§ 6981 and 6982.
Issued By:Virginia Community College Shared Services Center
Type:Request for Proposals (RFP)
Category:Non-Professional Services – Technology
Work Location: Various
Description:The purpose of this RFP is to solicit sealed proposals to establish a contract(s) through competitive negotiations for the purchase of a commercially available web based emergency alert notification system including implementation and training for the Virginia Community College System including its 23 colleges.
Fire and Medical Alert Systems (34015)
Emergency Radio/Telephone Systems (411, 911 etc. Dispatch) (83845)
Audiotex Voice Response Systems (88316)
Voice Mail Systems (88390)
Telecommunication Services (Not Otherwise Classified) (91579)
Warning System Services, Citizen (91595)
Alarm Services (99005)
Disaster Preparedness/Emergency Planning Services (99029)
Summary
Emergency Mass Communications Solution Bid Solicitation: S-16500-00000005 Header Information Bid Number: S-16500-00000005 Description: Emergency Mass Communications Solution Bid Opening Date: 05/13/2019 02:00:00 PM Purchaser: Erin Smith Organization: Secretary of State Department: 16506 – Information Systems Location: ISCIO – Office of the CIO Fiscal Year: 19 Type Code: Allow Electronic Quote: Yes Alternate Id: Required Date: Available Date : 04/22/2019 02:00:00 PM Info Contact: Contact Erin Smith at 503-986-2270 or via email at [email protected] Bid Type: OPEN Informal Bid Flag: No Purchase Method: Open Market Pre Bid Conference: Bulletin Desc: Proposers are required to submit a written proposal covering the content requirements specified in the attached solicitation document. Vendors proposing qualifying products may be invited to perform a virtual demo for the agency. See the Attachments tab for complete information. Ship-to Address: Information Systems Division 255 Capitol St. NE Suite 180 Salem, OR 97310 US Email: [email protected] Phone: (503)986-0505 Bill-to Address: Business Services Division 255 Capitol St. NE Suite 180 Salem, OR 97310 US Email: [email protected] Phone: (503)986-2204 Print Format: File Attachments: Intermediate RFP – Emergency Mass Communications Solution.pdf Form Attachments: Item Information Item # 2: ( 990 – 39 ) Vendors must attach their pricing, as per the Proposal Content Requirements (see the Attachments tab). Agency is seeking a web-hosted, software-based Emergency Mass Communications Solution, and is requesting pricing and proposed costs for software and support. (Note that pricing has been disabled for this item. All pricing must be included as an attachment to your Quote.) NIGP Code: 990-39 Emergency Systems Monitoring Service to include Alarms and Operational Readiness Reporting Qty Unit Cost UOM Total Discount Amt. Tax Rate Tax Amount Total Cost 1.0 LUMP SUM – Lump Sum Manufacturer: Brand: Model: Make: Packaging:
Craig is a senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.
Innovation is fast to market with the right partners in place, even with demanding projects such as integrating people with their environment. Read how Visionect and Soofa have been reinventing the urban landscape in 2019, creating the cities of tomorrow today.
No man is an island entire of itself, wrote John Donne way back in 1624. The powerful words hold as true as they did centuries ago, be it applied to humanity as a whole or, as in this case, a powerful partnership of two high-tech companies that have joined forces to create people-focused technology that brings communities together. Think peanut butter and jelly, Gilbert and Sullivan, Lennon and McCartney – and Visionect and Soofa.
A spinoff of the MIT Media Lab, Soofa is dedicated to creating the neighborhood news feed with screens everyone can see and anyone can use; a perfect match for Visionect, the premier designer and developer of ultra-low-power digital display solutions. The result of the cooperation are the electronic paper Soofa Signs that are installable with just four bolts and are powered by Visionect technology.
Taking over the US, the solar-powered communication hubs blend useful transit and neighborhood information with relevant local messaging and advertising. This is where they brought communities together in 2019.
1/7/2020 — Editor Notes: Elotouch announced new compute engine which is a bit of a first for them. Historically touchscreens with AIO options as well. They branched out somewhat into enclosures and a remote monitoring package last year. Big client would be Taco Bell. And in regards to TB, the accessibility of those units are still in question. Several groups have tested and been dissatisfied.
Couple of points on this product:
They provide a 12-V powered USB port for cash drawers. That competes with Dell, HP and Lenovo.
Its a little strange how the 8th generation is highlighted when we get 9th generation from Dell and others.
Impressive 16 ports
Celeron, i3 or i5
Celeron should provide a nice price break given Redstone pricing from Microsoft
Either Windows 10 (version not listed) or Linux (no OS)
TPM 2.0 instead of 1.2 to consider. Not sure if TPM chip is from China or Germany.
All in all good start for Elo albeit less than leading edge
EloPOS™ Pack Compute Engine Announced
Product Information
The EloPOS Pack delivers a powerful enterprise-ready compute platform in a sleek, compact form factor. Backed by the security and infrastructure of a Windows-based system with Intel’s Q370 Chipset and the speed of the Intel’s 8th gen processors, the EloPOS Pack provides the power you need to run your business. With versatile connectivity options, plug in anything from Elo’s latest monitor via single cable USB-C to a legacy printer requiring a 12V powered-USB. The system provides flexibility to make upgrades as your business requirements change.
Nice presentation video by Intel on next technology for Drive Thru Self-Order. There have been other interations with AI assist on the drive-thru with several companies including Zivelo. Presentation includes a number of new terms including Digital Natives.
Strategic Objectives
40% of restaurants want to improve business insights
KIOSK Information Systems’ new European sales and service organization provides innovative kiosk platforms with sophisticated service and AI capabilities in conjunction with partner ecosystem to support implementation in retail, hospitality, transportation and other sectors.
Düsseldorf, Germany, January 30, 2020 – Posiflex Group, a global leader in Point of Sale (POS), self-service and embedded computing technologies, has today announced the formation of KIOSK Information Systems Europe GmbH to provide comprehensive sales and support services to European buyers of its standard and custom self-service kiosk solutions. To learn more about these innovative self-service solutions and connect with the team, visit KIOSK Europe’s websites (English, German).
Hans Peter Nüdling, Chief Strategy Officer for the Posiflex Group and Managing Director of KIOSK Europe, shares: “Customers want greater convenience and personalization, and this demand is driving the need for innovative self-service solutions that can improve the customer experience while at the same time enable greater operational and cost efficiency. We understand this market dynamic and have localized our solutions to meet the unique requirements of the European market.”
KIOSK Information Systems (KIOSK), which is part of the Posiflex Group, is one of the largest suppliers of self-service kiosk solutions to the North American market and is actively expanding its footprint to serve European customers as well as further develop its global capabilities. The new KIOSK Europe facility in Düsseldorf, Germany, will provide a pan-European sales and technology services supporting the standard Apex, Portal, Benchmark, Paragon, Windfall, Landmark and Stellar kiosk product platforms. Full custom kiosks are also available to support more specialized projects.
The foundation of KIOSK Europe extends the range of solutions offered to the European market by the Posiflex Group, which also includes Portwell, the manufacturer of embedded computing products, and Posiflex Technologies, a supplier of POS equipment. KIOSK Europe will provide specialist support and implementation expertise to customers in six market sectors:
Retail including quick service restaurants (QSR)
Hospitality
Transportation
Financial services including new currencies
Gaming
Healthcare
Product configuration options available to European buyers provide functions typically required by customers in these sectors, including cash handling, NFC for contactless transactions, and bill payment capability.
The KIOSK product range is backed by a network of distribution and independent software vendor (ISV) partners maintained by the Posiflex Group. These partnerships support customers of Portwell and Posiflex as well as KIOSK.
Among the advanced technology capabilities provided by Posiflex partners are artificial intelligence (AI) and serviced IoT functions. The entire range of Posiflex products, including KIOSK platforms and Portwell embedded systems, may be shipped with an integrated Active Customer Intelligence Suite from retail management software provider Beabloo. The suite combines digital signage, analytics and artificial intelligence including face detection to help retail businesses to optimize in-store campaigns, adjust self-service equipment displays and automate processes.
Posiflex has also developed an advanced implementation of the Canopy™ IoT platform from Banyan Hills Technologies to support remote management capabilities in products made by Posiflex Group companies. The Canopy – Empowered by Posiflex IoT platform enables real-time remote monitoring, alert and control functions, as well as data logging. This enables operators of distributed embedded systems such as self-service equipment to achieve higher uptime and to provide a high-reliability service to end users while making more efficient use of field service technicians.
The Canopy – Empowered by Posiflex platform also enables operators to maximize the value gained from their data through the application of advanced analytics and automation. Posiflex Group customers can host the Canopy platform through Amazon Web Services (AWS), Microsoft Azure, or a private cloud.
Nüdling adds, “KIOSK has a mature hardware, software and services offering, but has not historically had an outlet to compete in Europe. The launch of a dedicated facility in Düsseldorf supported by specialist staff for all the main self-service market segments will give customers confidence to invest in KIOSK’s technologically advanced self-service platforms anywhere in Europe.”
Ticketing Kiosks and Hotel Check-In Kiosks by Olea
Included here are some recent pictures and video covering ticketing kiosks and hotel check-in kiosks by Olea. Olea Kiosks specializes in ticketing kiosks both indoor and outdoor as well as Check-In Kiosks. Olea is a Gold Sponsor of KMA. For more info contact [email protected]
WASHINGTON – U.S. Senators Bill Cassidy, M.D. (R-LA) and Tammy Baldwin (D-WI) today introduced the Health Data Use and Privacy Commission Act to begin the process of modernizing our outdated health privacy laws and regulations. The presence of technology companies is increasing in health care, and health information is expanding beyond the reach of The Health Insurance Portability and Accountability Act (HIPAA). HIPAA is an over 25-year-old law that protects all interactions between patients and their doctors, but does not protect health data recorded on emerging technologies (cell phones, smart watches, etc.) which puts this data at significant potential risk.
This legislation forms a health and privacy commission to research and give official recommendation to Congress on how to modernize the use of health data and privacy laws to ensure patient privacy and trust while balancing the need of doctors to have information at their fingertips to provide care.
“As a doctor, the potential of new technology to improve patient care seems limitless. But Americans must be able to trust that their personal health data is protected if this technology can meet its full potential,” said Dr. Cassidy. “HIPAA must be updated for the modern day. This legislation starts this process on a pathway to make sure it is done right.”
“Folks across Wisconsin and the country are rightfully concerned about the security of their personal information, especially individual health care data, and it is time to give Americans better protection over these records,” said Senator Baldwin. “I am excited to introduce the bipartisan Health Data Use and Privacy Commission Act to help inform how we can modernize health care privacy laws and regulations to give Americans peace of mind that their personal health information is safe, while ensuring that we have the tools we need to advance high-quality care.”
This legislation is supported by American College of Cardiology, Association for Behavioral Health and Wellness, Association of Clinical Research Organizations, athenahealth, Inc, Epic Systems Corporation, Executives for Health Innovation, Federation of American Hospitals, Heath Innovation Alliance, IBM, National Multiple Sclerosis Society, Teladoc Health and United Spinal Association.
The Health Data Use and Privacy Commission Act would establish a commission to –
Conduct a coordinated and comprehensive review and comparison of existing protections of personal health information at the state and federal level, as well as current practices for health data use by the health care, insurance, financial services, consumer electronics, advertising, and other industries;
Provide recommendations to Congress on whether federal legislation is needed to modernize health data privacy, and if so, how to do it; and
Be charged with submitting a report to Congress and the President six months after all members are appointed, and include 17 members to be appointed by the Comptroller General.
Specifically, the Commission is charged with drafting recommendations and conclusions on the following:
The potential threats posed to individual health privacy and legitimate business and policy interests.
The purposes for which sharing health information is appropriate and beneficial to consumers and the threat to health outcomes and costs if privacy rules are too stringent.
The effectiveness of existing statutes, regulations, private sector self-regulatory efforts, technology advances, and market forces in protecting individual health privacy.
Recommendations on whether federal legislation is necessary, and if so, specific suggestions on proposals to reform, streamline, harmonize, unify, or augment current laws and regulations relating to individual health privacy, including reforms or additions to existing law related to enforcement, preemption, consent, penalties for misuse, transparency, and notice of privacy practices.
Analysis of whether additional regulations may impose costs or burdens, or cause unintended consequences in other policy areas, such as security, law enforcement, medical research, health care cost containment, improved patient outcomes, public health or critical infrastructure protection, and whether such costs or burdens are justified by the additional regulations or benefits to privacy, including whether such benefits may be achieved through less onerous means.
The cost analysis of legislative or regulatory changes proposed in the report.
Recommendations on non-legislative solutions to individual health privacy concerns, including education, market-based measures, industry best practices, and new technologies.
Review of the effectiveness and utility of third-party statements of privacy principles and private sector self-regulatory efforts, as well as third-party certification or accreditation programs meant to ensure compliance with privacy requirements.
###
Endorsement Letter
February 9, 2022
Senator Bill Cassidy
520 Hart Senate Office Building
Washington, DC 20510
Senator Tammy Baldwin
709 Hart Senate Office Building
Washington, D.C. 20510
Dear Senators Cassidy and Baldwin,
We write to thank you for your leadership in introducing the Health Data Use and Privacyv Commission Act. The Commission established by this bill will make recommendations to Congress to help modernize health data use and privacy policies to ensure clear, consistent, and reliable patient protections while simultaneously ensuring health data gets where it needs to go to improve care and outcomes.
As the nation continues to adopt new and evolving technologies that surround everyday life and digitize nearly every interaction we have, personal privacy has never been a more important issue for policymakers. Congress is considering comprehensive privacy reform – and we support
these efforts – but most of these conversations are focused on consumer technology and data.
Health data is either carved out of these proposals or included in a new category of “consumer health data” which could lead to many entities being subject to duplicative requirements. The Health Insurance Portability and Accountability Act (HIPAA) law that led to today’s HIPAA Privacy Rule was passed over 25 years ago, and while HIPAA is still functioning well, it does not address the growing concerns regarding third-party applications or other technologies accessing health data that fall outside of HIPAA’s reach. Providers, health plans, and other covered entities and their business associates covered by the Privacy Rule as well as the patients they serve need clarity and consistency in health data privacy and use rules.
Given the advancements Congress has made in improving the interoperability of health care information and systems, your efforts to ensure robust consideration of health care data and privacy through the Health Data Use and Privacy Commission will provide useful perspective to the ongoing privacy debate. Secure and private health information should not be the enemy of medical innovation, clinical process improvement, or public health response. Careful consideration of these issues by the commission will inform policy makers to achieve the necessary balance of data liquidity and confidentiality necessary for a highly functional and trusted health system.
According to the International Association of Privacy Professionals (IAPP), “state-level momentum for comprehensive privacy bills is at an all-time high.”1 The patchwork of proposals across all 50 states could lead to further complexity and compliance burdens. According to the Information Technology and Innovation Foundation, should all 50 states pass privacy legislation in the absence of a federal law, compliance costs “could exceed $1 trillion over 10 years, with at least $200 billion hitting small businesses.”2 All of this stresses the need for a federal law governing data privacy, and there are at least 24 proposals related to data privacy before the 117th Congress according to the IAPP.3
As Congress considers privacy reform, your privacy commission will add much needed recommendations specific to the future of health information privacy and use. This issue is far too important to the functioning of our health care system and the trust of patients to get wrong,
and we appreciate your thoughtful legislation to help get these policies right. We look forward to working with you on passing the Health Data Use and Privacy Commission Act into law.
Sincerely,
American College of Cardiology
Association for Behavioral Health and Wellness
Association of Clinical Research Organizations
athenahealth, Inc
Epic Systems Corporation
Executives for Health Innovation
Federation of American Hospitals
Heath Innovation Alliance
IBM
National Multiple Sclerosis Society
Teladoc Health
United Spinal Association
Dunkin’ announced it will host a grand opening celebration on Tuesday, February 4 to unveil its newest Next Generation Store in Nashville located at 400 21st Avenue South.
Attendees will get a glimpse at the store’s new modern design and in-store innovations, including a cold beverage tap system and Dunkin’ on Demand digital kiosk. With fully integrated digital kiosks, guests can completely control how they order by choosing to order with or without the help of a crew member. Dunkin’ has also introduced an area dedicated to mobile pickups, allowing members of the DD Perks® Rewards program who order ahead via Dunkin’s Mobile App to get in and out of the restaurant faster than ever before. For all orders placed for pickup inside the restaurant, guests will be able to track the status of their order via a new digital order status board.
Taco Bell keeps ringing the bell with additional Taco Bell Cantinas set to take over New York City.
The latest opening, reported earlier this week by the Commercial Observer, is located at 976 Sixth Avenue between West 35th and 36th Streets in Midtown and will be the first multi-level Taco Bell Cantina in the city. It will span two floors, where diners can feast on their chalupas and nacho fries with frozen margaritas and local beers.
From TechCrunch Feb03 — Some consolidation is afoot among the payments behemoths of Europe. Smaller, newer fintech companies are eating into their market dominance by adapting faster to changing spending habits, while also looking to capitalize on economies of scale. [Thanks to Frank at Olea Kiosks]
Today Worldline, a financial services company that provides everything from in-store point-of-sale terminals through to online payments, data analytics, banking and fraud protection, announced that it would acquire Ingenico, the huge point-of-sale terminal provider that controls 37 percent of the market globally, in a cash and share deal that gives Ingenico a valuation of €7.8 billion ($8.6 billion at today’s exchange rates).
The deal underscores two big themes in fintech, and specifically payments. The first is that the shift in payments and spending habits to more digital platforms has meant an increasing amount of fragmentation in the payments space, with each player getting a cut of the transaction: this means that a company doing business in this area needs economy of scale in order to make decent returns. The deal will give both companies a lot more economy of scale.
New Yorkers have been temporarily suspended from enrolling or renewing membership in Global Entry or several other trusted traveler programs, according to the Department of Homeland Security, which oversees the programs.
On Wednesday night, DHS revoked access to the programs for residents of New York due to a new state law that does not allow Customs and Border Protection, the arm of DHS that runs Global Entry, to access records from the New York Department of Motor Vehicles without a court order. The new law, dubbed the “Green Light Law,” went into effect in December 2019 and also prohibits the Immigration and Customs Enforcement, the DHS-run agency responsible for arresting and deporting undocumented immigrants, from accessing the information.
The Trump administration’s decision applies to four of the federal government’s five Trusted Traveler Programs: NEXUS, Global Entry, SENTRI and FAST. It does not apply to TSA PreCheck, which is used for air travel from U.S. airports.
The decision is expected to immediately affect 80,000 people who were in the process of joining the programs; their applications will now be denied, according to Cuccinelli.
Partnership enables more than 500,000 website customers to easily and affordably achieve legal compliance for digital accessibility
TUCSON, Ariz., January 21, 2020 — AudioEye, Inc. (NASDAQ: AEYE), an industry-leading software solution delivering website accessibility compliance to businesses of all sizes, has announced a partnership with Duda, the leading web design platform for companies that offer web design services to small businesses.
WCAG Conformance
With this partnership, AudioEye is now one of five site-enhancing tools, and the only digital accessibility solution, integrated into the newly launched Duda App Store. This native integration now makes it possible for the more than 6,000 digital agencies and solutions providers to create legally compliant, fully accessible websites for hundreds of thousands of customers that help ensure barrier-free access for everyone, regardless of their individual abilities. Trusted by some of the largest and most influential businesses and organizations in the world, AudioEye provides an always-on testing, remediation, and monitoring solution that continually improves conformance with the Web Content Accessibility Guidelines (WCAG).
“By enabling any website on the Duda platform to quickly turn on AudioEye with a click of a button, Duda has elevated the importance of digital inclusion with their customers, placing website accessibility on a level playing field with other essential and familiar website solutions for businesses such as SEO, CRM, SMS marketing, and several other fully integrated tools. Given their target customer base, this is the ideal positioning for the AudioEye solution,” said AudioEye Chief Strategy Officer and Co-Founder Sean Bradley. “This partnership represents a tremendous step forward for AudioEye in its mission to eradicate all barriers to digital access, and we are honored to partner with like-minded companies like Duda who also prioritize digital inclusion.”
Accessibility SaaS On-Demand
“We’re continuously innovating our platform to ensure we provide our digital agency and SaaS customers with the tools needed to create the most modern, feature-rich, responsive websites available. This includes sites that are accessible to individuals of all abilities, which is why we are proud to now offer AudioEye’s industry-leading solution,” said Duda CEO Itai Sadan.
According to a recent Duda survey, more than 60-percent of clients have asked about web accessibility in the past year, with legal compliance being the most prominent motivator. In the United States, digital accessibility-related lawsuits have increased significantly over the past five years, with more than 2,000 lawsuits filed in federal court in 2018 and 2019, consecutively. This trend shows no sign of slowing in 2020. Overwhelmingly, courts are siding with accessibility. Recently, the Supreme Court refused to hear an appeal from the international pizza restaurant chain, Domino’s, upholding a Ninth Circuit Court of Appeals Decision in favor of accessibility. Internationally, more and more governments continue to establish or reinforce their own accessibility laws, which most commonly harmonize with WCAG. With AudioEye on a website, businesses significantly reduce their risk of a costly, time-consuming digital accessibility-related lawsuit.
AudioEye Pro and Managed are now available on the Duda App Store:
AudioEye Pro: best for freelancers who want to harness the power of AudioEye to manage website accessibility on their own using AudioEye’s developer tools. AudioEye Pro couples machine-learning automation with free developer tools. AudioEye’s always-on technology identifies WCAG errors, fixing some of the most common issues in real-time, while developer tools assist site owners in fixing remaining issues. AudioEye Pro includes scanning and monitoring and access to digital accessibility training and customer-only webinars. Pro also provides customers an Accessibility Statement, showing site visitors a commitment to digital accessibility, as well as a 24/7 Help Desk to report any accessibility issues encountered.
AudioEye Managed: ideal for agencies managing multiple websites who prefer to rely on AudioEye to ensure accessibility standards are met. AudioEye Managed provides a fully managed, comprehensive, speed-to-compliance digital accessibility solution. Managed enhances patented machine-learning technology with manual testing and engineering to deliver to site-specific remediations. Managed builds on the benefits of Pro adding the AudioEye Trusted Certification, verifying a site’s ongoing legal compliance with official documentation to assist in responding to any accessibility complaints or legal threats.
Both Pro and Managed customers also receive the AudioEye Accessibility Toolbar, which includes a set of personalization tools for site visitors to customize their site experience. Examples include adjusting color contrast, changing a site’s font or font size, disabling animations, and more.
About AudioEye AudioEye is an industry-leading software solution delivering immediate ADA and WCAG accessibility compliance at scale. Through patented technology, subject matter expertise and proprietary processes, AudioEye is eradicating all barriers to digital accessibility, helping creators get accessible and supporting them with ongoing advisory and automated upkeep. Trusted by the FCC, ADP, SSA, Uber, and more, AudioEye helps everyone identify and resolve issues of accessibility and enhance user experiences, automating digital accessibility for the widest audiences. AudioEye stands out among its competitors because it delivers Machine Learning/AI-driven accessibility without fundamental changes to site architecture. Join our movement at www.audioeye.com.
About Duda Duda is the leading web design platform for all companies that offer web design services to small businesses. The company serves all types of customers, from freelance web professionals and digital agencies, all the way up to the largest hosting companies, SaaS platforms and online publishers in the world.
Duda was founded by Itai Sadan and Amir Glatt in 2009, and raised a $25 million growth equity round from Susquehanna Growth Equity (SGE) in 2019. Based in Palo Alto, California, it currently hosts more than 15 million websites and was named PCMag’s Editors’ Choice website builder in 2017, 2018 and 2019.
Media Contacts: AudioEye:
Rachel Sales
Silicon Valley Communications
(347) 601-5350 [email protected]
Investor Contact:
Matt Glover or Tom Colton [email protected] (949) 574-3860
Duda:
Christopher Carfi
Duda VP of Content & Product Marketing
1-775-442-4740 [email protected]
DALLAS — DART plans to install 300 new interactive touchscreen kiosks over the next two years.
Several of them have already been installed at J.B. Jackson Jr. Transit Center east of downtown, where WFAA tested them out to see if they really do make customers safer and better-connected across DART’s service area like the transit agency promises.
Reported on Vital Vegas Feb 20202 – MGM Resorts testing automated beverage dispenser in casino. It appears to be situated in service area so it would actually be operated by employees. The bartender remains. It’ll be awhile before conversational AI (and customer charge method) are developed. Thanks to Frank at Olea Kiosks.
While everyone involved with the roll-out of drink dispensing machines have been sworn to secrecy (suck it, NDAs), we’ve heard from several employees they’re bracing for what could be the first wave of machines replacing jobs traditionally done by humans.
It’s no wonder Las Vegas unions dug their heels in during the recent contract negotiations. One of the sticking points: Automation.
It’s clear the union knew changes were coming and did their best to ensure employees losing their jobs would at least be treated fairly. Union leaders and members have said publicly they are “legitimately worried” about touchscreen beverage ordering systems.
Browser and PC Lockdowns Reason for Existence – Fortnite
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Feb2020 – We hear it all the time from the IT departments. “We can handle that situation”. We applaud the confidence but we continue to be entertained by photos like below where semi-determined users take advantage of that confidence in order to entertain themselves at your local self-service checkout kiosk. We have many photos like this you can run by your IT department. For reference we used to work and manage a large IT department. We said the same things and suffered the inevitable fate later.
Our recommendation is to at the very least delineate the capabilities of kiosk software that KioWare or Sitekiosk provide. At least catalog potential operational requirements. Better yet buy a copy and have your IT wizards provide the same functions. It’s all they do and they do it well. We suspect your IT department has a multitude of issues to focus on. Specific expertise and continued support and modifications are likely not their primary functions.
Thanks to Frank at Olea Kiosks for bringing to our attention.
We like that title. WP article covers Nordstroms and how they are adding martinis to the mix for shoppers. With all the analytics describing how doing this or doing that is going to increase sales per customer and provide an uplift, why not just do the obvious? Sell them a martini, triple their dwell time and double their sales slip. And let’s not forget cannabis-based alcohol is coming.
“Chardonnay in the shoe department: Retailers are increasingly serving alcohol to woo shoppers, vying to create an experience they can’t get online”
Excerpt:
NEW YORK — Walk past the $2,500 studded Saint Laurent boots and $995 Versace sneakers at Nordstrom’s newly minted flagship store, and you’ll end up at its most buzzed-about attraction: the full bar.
Shoe Bar, as it’s aptly called, specializes in $17 cocktails with names like Billionaire and Husband Daycare. It sells wine by the glass, half a dozen craft beers, and plates of chicken wings and meatballs. And by 4 p.m. most days, it’s packed.
Peerless-AV® Named 2020 Forbes Travel Guide Brand Official for Second Year in a Row AV manufacturer honored as the Official TV Wall Mount & Outdoor TV Provider for the Luxury Hospitality Industry
AURORA, Ill. – February 26, 2020 – Peerless-AV®, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, is delighted to announce that it has been appointed a Brand Official by Forbes Travel Guide (“FTG”), the creators of the original Five-Star rating system. As the Official TV Wall Mount & Outdoor TV Provider, Peerless-AV® joins a stellar list of FTG Brand Officials, all handpicked for excellence within their sector.
Forbes Travel Guide is renowned for its prestigious annual Star Ratings of hotels, restaurants, and spas worldwide. It takes an equally considered approach to each Brand Official, ensuring the brand aligns with its high standards and perfectly complements its Star-Rated properties. The Brand Official program connects Star-Rated properties with exceptional brands that are equally dedicated to serving discerning clientele.
With a wide range of award-winning AV solutions, including LED and LCD video wall mounting systems, fully-sealed outdoor TVs, TV wall mounts, and kiosks, Peerless-AV’s products seamlessly align with the aesthetic and customer-centric features expected of luxury hospitality settings.
“Peerless-AV is a fantastic addition to our 2020 Brand Officials lineup, which has been carefully curated to provide the best products, services, and experiences for guests,” said Filip Boyen, CEO, Forbes Travel Guide. “Peerless-AV raises the bar as the Official TV Wall Mount & Outdoor TV Provider for the hospitality industry with a focus on providing seasoned travelers with seamless luxury, just like our Star-Rated properties.”
Among its many solutions, Peerless-AV’s UltraViewTM UHD Outdoor TV and XtremeTM High Bright Outdoor Displays are two of the brand’s most commonly employed products for the hospitality industry. The UltraViewTM UHD Outdoor TV is an all-weather solution that makes the ultimate outdoor entertainment experiences a reality. The XtremeTM High Bright Outdoor Displays offer outdoor daylight readability for advertising, wayfinding, and more. Both displays are fully sealed to protect against the elements, and provide an anti-reflective, high-definition screen for optimal viewing.
Alongside multiple product solutions for the hospitality industry, Peerless-AV’s SEAMLESS LED Wall Integration Program offers support and installation needs for complex hospitality designs and integrations. Custom project managers and engineers
from the SEAMLESS LED Solutions team plan and create custom LED configurations to meet the unique needs of the luxury hospitality industry, from eye-catching LED installations in hotel convention centers to large-scale outdoor signage.
Peerless-AV also offers a variety of innovative mounting solutions, including its line of TV and video wall mounts, integrated kiosks, desktop mounts, carts, and stands, offering the flexibility and adjustability required in a hospitality setting. Peerless-AV remains the brand standard for leading hotel chains and the most trusted mounting solution in the hotel industry.
“We are proud to be recognized by Forbes Travel Guide as the Official TV Wall Mount & Outdoor TV Provider for the second year in a row,” said Megan Zeller, Business Development Director, Peerless-AV. “Providing high-quality AV solutions for luxury hospitality venues is a key focus for our team at Peerless-AV.
Whether implementing an interactive kiosk in a hotel lobby, an outdoor display in the pool and bar area, or a sleek TV wall mount in every guest room, Peerless-AV is able to truly enhance the guest experience across an entire property.”
For more information about Peerless-AV’s indoor and outdoor solutions for hospitality applications, please visit:
Connect with Peerless-AV® via social media on Twitter, Instagram, LinkedIn, Facebook, and YouTube.
About Peerless-AV
Driving Technology Through Innovation For over 75 years, passion and innovation continue to drive Peerless-AV forward. We proudly design and manufacture the highest quality products, including outdoor displays and TVs, complete integrated kiosks, video wall mounting systems, professional carts and stands, and more. Whether a full-scale global deployment or custom project, Peerless-AV develops meaningful relationships and delivers world-class service. In partnership with Peerless-AV, you are trusting an award-winning team of experts who will support your business every step of the way. For more information, visit peerless- av.com.
About Forbes Travel Guide
Forbes Travel Guide is the only global rating system for luxury hotels, restaurants and spas. Our anonymous professional inspectors evaluate based on up to 900 objective standards, with an emphasis on exceptional service, to help discerning travelers select the world’s best luxury experiences. The only way to get a Five-Star, Four-Star or Recommended rating is by earning it through our independent inspection process. For more information about Forbes Travel Guide, please visit forbestravelguide.com.
Media Contacts
Peerless-AV Alyssa Morrello [email protected] (732) 212-0823
Feb 2020 – We maintain a free “self-service” list out on Listly. Anyone can submit their company for inclusion as kiosk resource. It’s a pretty busy list.
Here is the official description:
Kiosk Industry Group association maintains this free list of resources for the self-service and kiosk industry. Included are manufacturers of hardware, software, devices such as touchscreens and printers, remote monitoring and management. Even financial services which can assist in financing your project. Kiosk Industry is a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT). Kiosk Industry Association leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks.
NYC tech official slams LinkNYC group for contract negligence: ‘CityBridge is delinquent’
All is not well in New York City and the LinkNYC people. NYC officials claim they have not been paid appropriately. LinkNYC has failed to install and activate promised kiosks, and to remove old payphones. CityBridge, a consortium of tech companies including Intersection, Qualcomm and CIVIQ Smartscapes, denied the “fictional narrative” that Tisch detailed.
Currently over 1700 kiosks (mostly in Manhattan). LinkNYC won “Infrastructure Advancement of the Year” in the 2017 Smart Cities Dive Awards. At the time, sources said more than 7,500 Links were planned to be installed by 2022.
Excerpt:
During testimony in front of the New York City Council on Tuesday, Department of Information Technology and Telecommunications (DoITT) Commissioner Jessica Tisch condemned CityBridge for its failure to meet the terms of a franchise agreement regarding the installation and service of LinkNYC kiosks.
In her testimony, Tisch said CityBridge is “delinquent” and only paid the city $2.6 million of the $32.3 million owed in FY19 under the terms of its agreement. Consequently, the city was short $30 million from projected revenues in that fiscal year. She also said CityBridge has failed to install and activate promised LinkNYC kiosks, and to remove old payphones as detailed in the agreement.
Furthermore, in FY20, CityBridge has not paid any of the $43.7 million owed per its agreement, despite collecting revenues of $105 million from advertising, according to Tisch.
The impact of the coronavirus goes well beyond healthcare and canceled industry events. The New York Post is reporting that the New York Police Department has ditched fingerprint security procedures at NYPD Headquarters at One Police Plaza in Manhattan.
The decision was made by the NYPD security unit in an effort to slow the spread of the COVID-19 virus. Before the edict, officers needed to scan their ID badge and their fingerprint to gain access to the building, but forcing officers to make physical contact with (and share) a limited number of scanners was not in keeping with sanitary best practices as the outbreak continues to accelerate. As it stands, New York already has 46 confirmed cases of the coronavirus.
For the time being, the NYPD will station officers at all points of entry to carry out manual checks of people’s photo IDs. The precaution will ensure a high level of security while the fingerprint scanners are out of commission, though a police spokesperson indicated that the department might explore other options if the fingerprint scanners need to be taken offline for an extended period of time.
Excerpt from TheGuardian March 2020 — Pall Thordarson – professor of chemistry at the University of New South Wales, Sydney
Note: Along with soap, diluting some water with some bleach is highly effective though after repeated applications you may need to clean some of the residue.
Viruses can be active outside the body for hours, even days. Disinfectants, liquids, wipes, gels and creams containing alcohol are all useful at getting rid of them – but they are not quite as good as normal soap.
So why does soap work so well on the Sars-CoV-2, the coronavirus and indeed most viruses? The short story: because the virus is a self-assembled nanoparticle in which the weakest link is the lipid (fatty) bilayer. Soap dissolves the fat membrane and the virus falls apart like a house of cards and dies – or rather, we should say it becomes inactive as viruses aren’t really alive.
The slightly longer story is that most viruses consist of three key building blocks: ribonucleic acid (RNA), proteins and lipids. A virus-infected cell makes lots of these building blocks, which then spontaneously self-assemble to form the virus. Critically, there are no strong covalent bonds holding these units together, which means you do not necessarily need harsh chemicals to split those units apart. When an infected cell dies, all these new viruses escape and go on to infect other cells. Some end up also in the airways of lungs.
Soap contains fat-like substances known as amphiphiles, some of which are structurally very similar to the lipids in the virus membrane. The soap molecules “compete” with the lipids in the virus membrane. This is more or less how soap also removes normal dirt from the skin.
The soap not only loosens the “glue” between the virus and the skin but also the Velcro-like interactions that hold the proteins, lipids and RNA in the virus together.
Since the onset of COVID-19, there have been many questions posed about how to help mitigate the spread of the virus. How much worse the situation gets depends on our ability to contain and mitigate risk as it relates to the people and places we visit.
That being said, we’re all being encouraged to limit our exposure to large venues with vast numbers of people. Public health officials are advising we limit our person-to-person interaction to reduce the probability of contact between persons with the virus, and the spread of airborne particles to minimize transmission from one individual to another.
As we limit human to human interaction to reduce the risk of transmission, we, as an industry, can talk about the value of continuing many day-to-day tasks by moving that interaction to a more preferable human to machine interface like kiosks.
Limit Person-to-Person Interaction
Self-service kiosks, in any environment, can help to limit person-to-person interaction, in turn, reducing the risk of transmission of disease or virus between staff and patients or guests. Because most person-to-person interactions occur within close proximity, and often entails talking, the passing back and forth of credit cards or some other form of payment, and a receipt, it escalates the chances of exposure. The preference is for patients or guests to interact with a Kiosk rather than with staff at the reception desk.
At a reception desk, the risk escalates because lines are more likely, there is interaction between the staff and guest, and viruses can linger in the air and on the desk. While the desk can be cleaned between guests, it’s challenging to wipe the surface and maintain guest flow at the same time. However, this can be easily done with a kiosk.
Kiosks, used in any situation, can limit the contact between staff and guests. This is true for Healthcare providers with check-in kiosks, ticketing kiosks at movie cinemas or amusement parks, food ordering kiosks, transportation, parking and just about any application you can think of.
o Place anti-bacterial wipes at the kiosks for users to perform a cleaning before/after their use. o Having hand sanitizer to use before and after kiosk use will also help to mitigate the transfer of microbes from person to person via the kiosk glass touchscreen. o Consider having a staff person come in periodically during the day/peak times to perform some of the activities listed below to instill additional confidence in users.
By now we have all seen and read countless articles on how best to protect ourselves and others from bacterial infection. Before we begin we want to list some recommended resources right off the bat that can help educate your point of view on antibacterial, antimicrobial and of course, the coronavirus. See our full portal page on AntiBacterial for more information.
Another option — wipe down with bleach wipes and after several passes of that wipe down with Easy Screen.
Bleach – figure 1/3 cup bleach per gallon of water for mix ratio
Avoid highly concentrated solutions of alcohol based.
If you want to “double-clean” then consider getting handheld UVC product like the Blade below for localized and safe UVC cleaning (after surfaces have been wiped down). Oily fingers are one of the complicating factors to consider.
Touchscreen Safe Antimicrobial Spray and Wipes — PDI Update
PDI has been monitoring the COVID-19 epidemic (SARS-CoV-2 virus), previously identified as 2019 Novel Coronavirus (2019-nCoV), to provide you the most current information to help manage this outbreak. The CDC has recently issued additional recommendations for surface disinfection, including recommendations for the use of an EPA-approved disinfectant with emerging viral pathogens claims. This letter supersedes previous letter issued on January 30, 2020.
Super Sani-Cloth ® Wipes, Sani-Cloth ® AF3 Wipes, and Sani-Cloth ® Bleach Wipes meet the criteria for the EPA emerging viral pathogens claim. PDI has submitted the addition of the required language for this claim on these master labels to the EPA and is awaiting expedited approval. Recently launched products, including Sani-Cloth ® Prime Wipes, Sani-Prime ® Spray, Sani-24 ® Spray, and Sani-HyPerCideTM Spray already have the EPA emerging viral pathogens claim on their master labels.
Recommended Wipe
Super Sani-Cloth is what we would recommend. It is the most equipment friendly wipe that is on the list.
The SARS-CoV-2 virus still has not been made readily available by the CDC for testing. The CDC states: “If there are no available EPA-registered products that have an approved emerging viral pathogens claim for COVID-19, products with label claims against human coronaviruses should be used according to label instructions.” The following PDI products have label claims against human coronaviruses:
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Handheld cleaning would include after-hours with handheld UV device (example here is Blade). $700
UV-C Handheld Blade FAQ
How does one use it?
With the Blade unit, all you need to do is get it as close to the surface as possible and pass it over the surface. Being one inch away, a few seconds exposure kills all bacteria and virus.
How long does it take?
Some take a little longer than normal but a few seconds is plenty if 1 inch away
What is the wrong way to use them?
You don’t shine the light up or at anyone and the operator should wear safety glasses which we include with every unit
How does it handle oily fingerprints and smudges?
The surface should be wiped down for the best application
These should be used in off-hours when no customers or patients around? Example: the front lobby of VA where check-in’s are taking place.
They can be used 24 hours a day, you just need to have people stand back while you run the unit over the surface
See our full portal page on AntiBacterial for more information.
To request more information and assistance contact KMA
WESTMINSTER, Colo.–(BUSINESS WIRE)–The Kiosk Manufacturer Association is aggressively working with our customers and suppliers to ensure that clear and accurate information is available. Whether Healthcare, Retail or Transportation we are assisting.
Identifying all of the potential sources of infection that customers and employees face in everyday interaction is a challenge. Whether it is mobile phones, credit card reader buttons, signature styli, credit cards, cash, coin, checks, ink pens, keyboards, accessibility devices, touchscreens and more, all come into play as things we touch.
On a recent call with a Healthcare provider talking about Kiosks it was decided that the preference would be for patients to interact with the Kiosk vs. staff. This would limit the potential to transmit a disease to staff at a reception desk. The good news here is the machine is easily cleaned after each use if needed. Most person to person interactions are in close proximity and entail talking, passing back and forth of cash or credit cards and a receipt. All of which both people touch.
This is just one example of the advantages of human-to-machine interface versus human-to-human.
Cleaning is the highest priority at this time. Fortunately simple soap and water is the most effective elimination method as it essentially dissolves a virus. Bleach based cleaning agents are highly effective as are some of the rated industrial wipes (PDI for example which serves the majority of healthcare).
At this time our recommendations are:
clean surfaces with warm soapy water. That breaks down the viruses and removes them.
Another option — wipe down with bleach wipes and after several passes of that wipe down with medical grade wipe such as Easy Screen
The KMA maintains a solutions page on the Kiosk Industry website which lists additional tools which can be used against bacteria and also microbes. That includes retrofittable solutions for touchscreens including film and coatings. Ultimately it comes down to regular cleaning.
The Kiosk Manufacturer Association will continue to provide all and any solutions for the particular situation.
If your company, organization, association, local, city, state or federal agency would like to participate at some level with the KMA either with ADA or with EMV, please contact [email protected] or call 720-324-1837
News release on Storm Interface website March 2020 — Given the current COVID-19 pandemic, Storm is actively encouraging deployers of its data entry products to perform regular sanitization procedures.
All products in the Storm range are designed to withstand heavy use in unattended public or industrial applications. The metals and polymers used in their construction are impervious to the chemicals frequently found in cleaning products such as alcohol or bleach.
Once installed into the host machine, the devices are sealed to achieve an Ingress Protection (IP) rating of at least IP54 or IP65. Both of these ratings mean that the products can be cleaned using a hand-held spray bottle of cleaning fluid, without causing damage to the product or affecting its performance. This also applies to Storm’s Assistive Technology Products which include an audio jack.
The frequency of cleaning/sanitization will depend on the environment or application in which the device is used. Storm recommend following the procedure explained below:
1. Mix a solution of water with mild detergent and anti-bacterial agents, for example products designed for cleaning kitchen surfaces (do not use a solution which contains a limescale remover).
2. Use a hand-operated spray bottle to spray solution onto the Storm keypad.
3. With a soft-bristled brush (such as a paint brush), work the solution into crevices and recesses to dislodge dirt, residue etc.
4. Use a hand-operated spray bottle to rinse the keypad with water.
5. A soft cloth lint-free can be used to dry the keypad after rinsing.
Background Information:
About Storm Interface
For more than 30 years Storm Interface have designed and manufactured secure, rugged and reliable keypads, keyboards and interface devices. Storm products are built to withstand rough use and abuse in unattended public-use and industrial applications. Storm Assistive Technology Products are recognized by the Royal National Institute for Blind People under their ‘RNIB Tried and Tested’ program. www.storm-interface.com
Noted on Presto.com March 2020 –the Learn More link provides PDF with following information. Not sure if it is standalone kiosks or it is tabletop. Worth noting that most restaurants for next 6-10 weeks are likely closed to in-store traffic. Another site checked with Presto and was told — The free kiosks will be available for the duration of the coronavirus related restriction. Once the coronavirus restrictions are lifted, restaurants will return the kiosks to the company or make arrangements to keep them.
At this time of national emergency, we would like to offer our Presto Kiosk product to you absolutely free. This product is designed to help you take To-Go orders while offering customers complete peace of mind by minimizing human contact.
By placing a few Presto Kiosks separated by a safe distance from each other, you can ensure that guests will not congregate in close proximity. Wipes or hand sanitizer can be placed nearby with placards encouraging guests to use them before and after interacting with the device.
Full To-Go functionality in a minimum contact environment.
Integrating seamlessly with your POS system, Presto Kiosk enables full To-Go ordering in a minimum contact environment. The product enables guests to order and pay safely without requiring any interaction with the restaurant staff–protecting the health of both. Guests can use Presto Kiosk in either of the following scenarios:
Order: Guests use Presto Kiosk to browse through the full menu, place orders, and make payments with no human contact. The device supports your complete To-Go menu with all modifiers, deletions, and local menus–and can be updated in real time.
Pay: For orders placed online or via phone, guests can use Presto Kiosk to make secure payments before picking up their orders.
Highest level of security & future-readiness.
Presto Kiosk has the highest level of payment security in the restaurant industry with EMV and P2P encryption. It supports chip & signature, chip & PIN, PIN-debit, contactless payments, mobile pay (such as Apple Pay, Samsung Pay), QR code, encrypted magnetic stripe, and gift cards. It also has a “store & forward” capability, allowing guests to pay even if the restaurant loses internet connectivity. The device can be integrated with your loyalty program, enabling guests to sign in (or enroll), earn points, and redeem rewards.
Free, rapid deployment.
We know that time is of the essence. So we are waiving all integration and deployment costs, and providing these devices to you without any contractual obligations. Our implementation teams are ready to get the Presto Kiosks up and running at your restaurants within just a few days.
If you have already deployed Presto Pay At Table devices, we can work with you to repurpose them as Presto Kiosks through an easy software update.
Interested in this offer?
If you are interested in this offer, please contact your Presto representative or email [email protected] at your earliest convenience.
Presto Global HQ, 810 Hamilton Street, Redwood City, CA 94063 | +1.650.817.9012 | [email protected] | www.presto.com
Minimize Human Contact. Get Free Presto To-Go Kiosks.
In February 2020, we helped create a presentation on current drive thru technology as used in self-order. As an information service to readers here is the presentation.
To Request More Information
For information specific to Olea Kiosks please email [email protected] and mention KMA Drive Thru info
For general information on technology and application you can also contact Craig at [email protected]
In response to COVID-19 related business shifts, Datacap is offering free eCommerce functionality with every NETePay Hosted install for the next 6 months to make transitioning to takeout and delivery-only easier for you and your merchants.
During this unprecedented time, it’s more important than ever to be able to offer your merchants the ability to pair card-present payments in brick-and-mortar locations with card-not-present payments, so you can help them through this tough time by providing a new avenue for payments and a means to help keep them afloat.
Why Datacap For Ecommerce
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– Cross-platform tokens – Initiate transactions via cross-platform tokens that originated online to use in store or vice versa. Tokens remain independent of specific payment processing platforms, so they are maintained as merchants change processing relationships.
– App-based Payments – Seamlessly add payments to any iOS or Android app with Datacap’s eCommerce libraries.
– WooCommerce WordPress plugin – Easily add online checkout to your wordpress site with Datacap’s WooCommerce plugin.
NETePay Hosted is a comprehensive payments platform that consolidates payments and tokens across brick-and-mortar, eCommerce, mobile and unattended environments, all managed via Datacap‘s portal.
See thefull landing page. Microcom completes its line of kiosk printers with the 814M. This 8.5 inch wide thermal kiosk printer comes standard with 300 dpi resolution for high-quality A4 and Letter size print outs. The built-in presenter/ retractor feature helps prevent jams which is especially important in unattended kiosk applications. Some applications the printer compliments well include:
Weigh Scale
Retail
Healthcare
Government and Public Utilities
Bill of Lading
Transportation
In addition to our large printer selection, we have a wide array of media including 8.5” wide thermal rolls. Please contact the Microcom sales team at [email protected] or give us a call at (740) 548-6262 (option 2) to set up a free consultation for a custom design.
Released for COVID-19 — Our new Dynamic Digital Communications package which is an all-inclusive and discounted package that includes software, hardware, and content (among other package features). Contact us for more information.
Questions
How does the DDC package help at this time?
Our package includes everything needed to get a signage network functional, quickly. It also includes no cost COVID-19 best practices content.
Budgets might be tight right now and this package offers an opportunity to launch a network, at a discounted rate.
How much does it cost?
The five-unit package is $9850 plus shipping.
Outside of this package, we are offering content services at different tiered pricing, based on unit purchases.
Turnaround time?
Our goal is to have orders delivered within 10 days from the time of order.
In this time of changing environments delivering information is critical. Portable digital signage solutions are an excellent way to get ever-changing information to the right locations in real-time.
Nanonation recognizes the challenges many facilities are facing as they have to adjust policies, wayfinding directions, and manage the flow of visitors. We are prepared to help deliver these critical messaging needs and are offering content creation services at no cost along with special dramatically reduced software licensing and hosting costs to organizations affected by the COVID-19 situation.
This five-unit package includes everything needed to deploy a dynamic and portable digital messaging system at your facilities.
Each unit includes a 43” display with attached digital media player, mounted to an adjustable rolling cart with locking wheels. The system connects to your network wirelessly (or wired) allowing it to be updated from anywhere, including by remote team members. Playlists of images, videos and even links to real-time web resources can all be displayed.
INCLUDED IN PACKAGE
5x 43” Commercial Grade Displays
5x 1080p Digital Media Players (Wired/Wi-Fi Capable)
5x Rolling Stands or Wall Mounts (your choice)
All software and hosting services for one year
FEATURES INCLUDED IN PACKAGE
Easily schedule content from any web browser (ALL COSTS WAIVED)
Content runs locally on player even if internet connection is lost
New account setup
Content Management Training
Player Setup & Staging
3 Custom Static Image Content Spots
Target content by screen or groups of screens
Divide the screen into multiple zones
Supports JPG, PNG, MP4, MOV, Webpages, and many other common formats
Options for live video input
PACKAGE COST: $9850 for all 5 units + shipping
ADDITIONAL OPTIONS
Each Additional Unit: $1,970
Additional Custom Content Spot: $330
Each Custom Animation Spot: $660
Options for news and weather feeds
We estimate shipping to your facility in 10 days or less of
your order. In order to able to deliver the solution as rapidly
as possible, exact models of players, screens and mounts
may vary based on availability but all will meet at least the
minimum specifications shown here.
