Disabled Access – How Self-Service Kiosks Help Hotels, Restaurants

By | March 1, 2020
blind kiosk access

Self-Service Kiosks for Hotels, Restaurants

Article on Hospitality Tech by Vispero Feb 2020

By Laura Boniello Miller, Corporate Business Development Manager for the JAWS Kiosk program at Vispero, parent company of The Paciello Group – 02/26/2020

People with disabilities travel and dine out just like everyone else. Research conducted by the Open Doors Organization in 2015 found that “more than 26 million adults with disabilities traveled for pleasure and/or business, taking 73 million trips.” This spending has a significant impact on the travel industry, but sometimes the technology employed by hotels and restaurants is not accommodating to people with disabilities. This offers hospitality an excellent opportunity to employ self-service technology that will improve their disabled guest’s experience and capture more of their spending power with accommodations and services that support this group.

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Jaws Kiosk – Vispero Storm Collaborate on Accessible Kiosk Solution

 

ADA JAWS Accessibility Software – Gold Sponsor – Vispero – Kiosk Consultant

Author: Staff Writer

Craig Keefner -- With over 40 years in the industry and technology, Craig is widely considered to be an expert in the field. Major early career kiosk projects for him include Verizon Bill Pay kiosk and hundreds of others. Craig helped start kioskmarketplace before leaving. Note that the point of view here on kioskindustry is not necessarily the stance of the Kiosk Association or kma.global