Benefits of Kiosks Over Paper Paper-based systems have been used for decades across healthcare, hospitality, retail, government, and service-based industries. From intake forms and printed receipts to check-in sheets and manual applications, paper has often been the standard way to collect information and move customers through a process. However, paper can slow businesses down. Forms can be hard… Read More »
Listing of self-service and kiosk whitepapers. We also include special section ADA and Accessibility with a global view along with general regulatory requirements, again, on global basis. Whitepapers on kiosk design, accessibility, retail technology, and self-service deployment. Browse selected whitepapers covering ADA compliance, touchless interaction, voice interfaces, office wayfinding, and broader kiosk technology strategy. This page currently serves… Read More »
Deleted Government Information Our “404” errors have risen recently due to outbound links to government-referenced documents. Many of those docs relate directly to “kiosk history” and general Accessibility. We are trying to “clean up” the errors but for purposes of historical record here are the archives of those reports. There are always changes and removals on the web.… Read More »
Drive-Thru Evolution Whitepaper Learn the latest drive-thru trends taking place across the restaurant industry that are meeting customers’ needs while increasing operators’ revenues. For more information, you can email info@kioskindustry.org Executive Summary Once considered an adjunct to an established restaurant, the drive-thru has evolved into an essential business component helping eateries achieve profitability and exceed customer expectations. Drive-thrus… Read More »
Menu Board Whitepaper There is a significant shift in restaurant technology that can engage customers in a way that enhances service, reduces wait times, and increases sales. Digital signage is the technology that powers dynamic menu boards and enables cost-effective influential decision-making at preliminary and point-of-purchase touchpoints. Excerpt Executive Summary There is a significant shift in restaurant technology… Read More »