Self-checkout: What shoppers want to do is rarely what they end up doing

By | May 29, 2017

One of the first things retail executives learn is that shopper surveys are horrible indicators of what shoppers will do in stores.

Source: www.computerworld.com

Author: Staff Writer

Craig Keefner is the editor and author for most Kiosk Association and kiosk industry. With over 25 years in the kiosk industry and experience in large and small kiosk solutions, Craig is widely considered to be an expert in the field. Major kiosk projects for him include Verizon Bill Pay kiosk and hundreds of others.