Kiosk Remote Monitoring Update

By | December 19, 2015

Updated tutorial and resources: Kiosk Remote monitoring software comes in many configurations. Alerts, remote access, PC diags, activity, reports customized or not. Very strong systems.  Here are some considerations: 

  • Heartbeat (is it up or down?)
  • Statistics on usage
  • Custom reports
  • Configuration of behaviour
  • Reconfiguration
  • Remote access client
  • Patch management
  • Batch updates
  • Batch enrollments
  • 3G or 4G redundancy
  • Backups (now you need security)
  • Remote power cycle
  • Physical access to machine internally
  • Cash or currency involved?

Source: kioskindustry.org

Author: Kiosk Industry

Kiosk manufacturer experience since 1993. Engineer for Verizon Bill Pay kiosks while at KIS in Colorado. Extensive device knowledge for printers, scanners, currency, PCI, ADA, touch screen technology, outdoor, biometrics such as fingerprint and IRIS. Runs and manages the current kiosk association, KMA. Works with U.S. Access Board on ADA and accessibility. PCI SSC participating organization. Member of National Retail Federation (NRF) and National Restaurant Association.