Self Checkout Kiosks – a Look at Two Editors Note : Article for Kiosk Industry by Francie Mendelsohn of Summit Research Associates. Francie is highly respected industry consultant with many years of experience and we are pleased to publish a new article by her. Thanks to Richard Slawsky for serving as editor. When Summit Research Associates began testing kiosks… Read More »
Fast Food Kiosks killing jobs? Current events beg the question, but the facts say otherwise Reprinted with permission Dec. 12, 2016 | by Elliot Maras We at the Kiosk Industry Association have seen the news media running controversial headlines and opinion pieces by CEOs and ex-CEOs decrying the minimum wage increase and attributing loss of jobs to self-order.… Read More »
Mobile apps are a necessity rather than a luxury June 13, 2014 Sometimes, you just have a technology moment. I was using the Open Table app on my smartphone recently to check wait times at local restaurants when the technology moment struck. This tiny device in my hand fascinated me – it connected me to the entire world with… Read More »
Does ROI Matter? Back in 2007 when Netkey was Netkey (but used to be Lexitech…) Alex Richardson of Selling Machine Partners gave a talk on ROI. Alex has been around as long as anyone and has gotten to have this conversation with hundreds of clients, each one another variation and difference from the other. And in today’s world… Read More »
The self-service kiosk surge: step forward OEMs Zebra April 2020 – The coronavirus is having a devastating financial impact across the globe. However, for OEMs building kiosks there may be a ray of light; through providing communities and companies with kiosk facilities to allow people to make transactions without any human contact. While many businesses are suffering financially… Read More »
Opinion – the state of temperature kiosks and the wide range of specs and solutions and claims that exist in the marketplace. As government and corporate America develop post-COVID-19 action plans for responsibly reopening the country, some businesses are scrambling to keep up with the demand for thermal cameras, which many believe can help identify novel coronavirus cases… Read More »
This is Craig Keefner and I think it is fair to say I’ve had (and are currently on) a fairly interesting career path. But looking back at it critically, the one big takeaway for me has been the people I have gotten to work for (good and bad), what “stuff” I got to learn, and what I got… Read More »
Digital experiences shouldn’t be about technology, they need to be about the experience itself By Neil Farr, Managing Director, Acquire Digital – www.acquiredigital.com and the article is republished with permission from Kiosk Solutions Magazine It’s hard to believe but when I started my working life in 1991 for an A/V company, it was ground-breaking that we moved from a… Read More »
New opportunities continue to alter the kiosk industry landscape. By Laura Miller, Marketing Director KioWare Reprinted with permission from Kiosk Solutions magazine Issue #1. Introduction Interactive kiosks are not a new concept. In fact, companies have been deploying them for more than 35 years. Kiosks have long been a tool used primarily by large organisations with multiple locations,… Read More »
James Bickers, known to many readers of this site as the former editor for KioskMarketplace.com, died after a long illness on Sept. 29, 2016, in Louisville, Ky. The journalist, who also was a local celebrity for his work in radio, was 45 years old. He is survived by his wife, Nancy, and three school-age children, Miles, Lucy and… Read More »
Forget foreign scapegoats. Tech innovation is what’s killing jobs. And the revolt after Trump will resemble the real Luddite movement. The tech industry played an influential role in the outcome of the US Presidential election. Not just in providing the medium for fake news and propaganda. The root cause is job destruction by automation , which drove a base… Read More »
The following is an editorial comment by Kiosk Industry editors on the modified current outlook for self-service in the post-COVID-19 world of customers and employees. Self-Service (and Touchscreens) Set for Accelerated Growth We spent an hour with Philadelphia Inquirer this morning. The same one it turns out who wrote up the cash versus cashless policies set up in… Read More »
