Countertop Kiosk for Restaurant Self-Order Frank Mayer countertop video More Information on Self-Order Kiosks https://www.olea.com/qsr-food-ordering-kiosk/ RESTAURANTS & QSR Product Brief — Self-Order Kiosks by Star Micronics C-Store Kiosks – Self-Ordering Kiosks Deployed at CEFCO Order and Pay Fast Food – McDonalds Self-Order and More
Noted on Retail Automation August 2021 Brooklyn Dumpling Shop Delivers automat dining to Dallas Click for full-size image — Dumpling Automat In Brief: Combination of automatic self-service ordering + lockers (temp controlled) Couple of kiosks + wall of lockers Vimeo Video of process Franchise opportunities Very nice press coverage Wonderful history of the automat Food looks great! Please come to Denver! Excerpt:… Read More »
Original article (in German) Mar2021 McDrive – McDonald’s Using LG High Brightness The almost 1,000 McDonalds restaurants with McDrive in Germany will be equipped with LG High Brightness Displays by the end of the year. Almost all drive-thru locations receive the new wind- and weatherproof, sunlight-compatible digital signage displays. March 17, 2021 by Florian Rotberg In total, more than 4,000 LG… Read More »
Restaurant Growth Strategies August 2021 NRN Link — Join Chicken Salad Chick CEO Scott Deviney for an interactive Q&A session on how restaurant growth strategies are evolving and what factors make for a successful store opening in 2021 and beyond. Coming off years of steady expansion, Chicken Salad Chick is looking to maintain its growth trajectory as it… Read More »
Kiosk Research – Self-Service QSR Kiosks Gaining Popularity Editors Note: Short and concise report on QSR Kiosk market. Nothing on drive-thru kiosks. Quite a few players not included (maybe next time). Example would be reference to McDonalds Times Square Flagship project (see CNBC writeup we published back in May 2019). That is Pyramid Computer out of Germany making… Read More »
Samsung’s all-inclusive Kiosk available in 12 countries worldwide In Brief (well, maybe not so brief…) Writeup on LinkedIn Highlighted – contactless ordering and payment (applepay samsungpay) Highlighted – antimicrobial coating (Zinc Pyrithione ) 24″ Inch touchscreen (apparently you touch the screen) First time we’ve seen power consumption used as a benefit First we have seen UL-certified antimicrobial and… Read More »
From Forbes article Self-Order Kiosks Are Finally Having A Moment In The Fast Food Space July 30, 2019 — Also McDonalds Kiosk News McDonalds Kiosks in Forbes Excerpt: In 2010, I wrote an article titled “Quick-service restaurant kiosks: What’s taking so long?” The gist was that although major players like Subway, McDonald’s, Burger King and Arby’s started experimenting… Read More »
Approach32 Self-Order Kiosk for Fast Casual Frank Mayer and Associates, Inc.’s self-ordering kiosk delivers an interactive dining experience that offers expediency and order process efficiency to both customers and store employees. GRAFTON, WI – Frank Mayer and Associates, Inc. announces the launch of Approach32, a self-service kiosk designed to meet the quick service restaurant industry’s demand for customer… Read More »
Self-Service Restaurant Kiosks Enhance Customer Experience Frank Mayer and Associates, Inc. and GRUBBRR team with The Chicken Shack on a self-service kiosk solution program for the restaurant chain’s multiple locations. In Brief 22 Locations (west of Mississippi) Line busting the cash register lines major benefit Increased ticket averages per customer Insight Frank Mayer has been expanding its unattended… Read More »
In the new system, customers order and sit, and Panera’s servers bring their orders to them Craig Keefner‘s insight: Nice graphic of new store layout and flow for traffic. See on www.businessweek.com
Reported in Retail Automation June 2021 McDonalds AI Drive-Thru Ordering Violates Privacy Laws in Illinois and now headed to Court From EatThisNotThat Jun2021 – Editors Note: You could see this coming given the test being run in Illinois which has some of the strictest privacy laws. In Brief: McDonalds testing AI-powered drive-thru ordering at 10 restaurants in Illinois Voice Analysis… Read More »
Ingenico Group the global leader in seamless payment, and Datacap Systems, an integrated payments middleware provider, announced today the installation of its Pay-at-the-Table solution at Uncle Oogie’s, a New Jersey and Philadelphia-based chain of pizzerias. Using Ingenico Group’s smart terminals, Datacap’s point of sale partner, PDQ Signature Systems was able to streamline the Pay-at-the-Table implementation for Uncle Oogie’s.
Source: ingenico.us
Table solution include:
Kiosk Trade Show Events Update June 2021 The Kiosk Association is participating in two trade events. NRF Retail Converge Information NRF Retail Converge One conference. Multiple specialties. NRF Retail Converge is a virtual event that offers a deep exploration of multiple specialties within the retail industry. With over 160 sessions to choose from, you can tailor the entire event… Read More »
McDonalds Kiosks Andy Hermann • Guest Experience Leader at McDonald’s Bahnhofplatz Zürich | London School of Economics MSc | Andy meets Warhol The newest and most sustainable McDonald’s Restaurant in Switzerland is located in Hendschiken, Aargau. At this location, a real-world experience on new sustainable packaging as well as on other measures prior to the nationwide rollout is… Read More »
Full article on NRN May 2021 Technology Solving Restaurant Drive-Thru and Kitchen Modernization After focusing tech investments on off-premise, restaurants will look for solutions to raise convenience and lower cost of labor Highlights Modern Drive-Thru Ordering – dual drive-thru lanes alongside pickup lanes, and perhaps walkup pickup windows. At first glance, the multitude of options that elevate the… Read More »
QSR Customer Experience – Customer Study Survey Excellent study from KIOSK Information Systems and Hathway on self-order kiosk CX and business impact 75% of under 30s have used self-order kiosks 60% of under 45s prefer kiosks over cashier ordering 75% that order online also order in-store And drum roll… – Customer that create their own order 30% more… Read More »
Original article by Elliot Maras published on KioskMarketplace May 2019 The self-service drumbeat rattled Chicago’s McCormick Place last week as attendees swarmed exhibits promising faster customer service. This year’s National Restaurant Show showcased even more interactive kiosks (39 exhibitors) than last year’s record-breaking 36 exhibitors. Less than a third of this year’s companies (11 exhibitors) were repeats from… Read More »
Global Payments to Acquire SICOM Systems, a Leading Provider of Enterprise Technology Solutions to Restaurants September 27, 2018 04:05 PM Eastern Daylight Time ATLANTA–(BUSINESS WIRE)–Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced today an agreement to acquire SICOM Systems, Inc. from LLR Partners. SICOM provides enterprise, cloud-based software as a… Read More »
Excerpt from Wannado Dunkin’ announced it will host a grand opening celebration on Tuesday, February 4 to unveil its newest Next Generation Store in Nashville located at 400 21st Avenue South. Attendees will get a glimpse at the store’s new modern design and in-store innovations, including a cold beverage tap system and Dunkin’ on Demand digital kiosk. With fully… Read More »
Excerpt from TimeOut NY Taco Bell keeps ringing the bell with additional Taco Bell Cantinas set to take over New York City. The latest opening, reported earlier this week by the Commercial Observer, is located at 976 Sixth Avenue between West 35th and 36th Streets in Midtown and will be the first multi-level Taco Bell Cantina in the city.… Read More »
Nice writeup by QSR Magazine March 2020 — Synopsis is getting away from cashier is the biggest thing. Sam Zietz is the CEO of Grubbrr, a leader in self-ordering kiosks. Grubbrr’s platform allows for rapid deployment of self-ordering technologies to restaurants of all sizes. He was a prior EY Entrepreneur of the Year Award winner and his companies have appeared… Read More »
Noted on Presto.com March 2020 –the Learn More link provides PDF with following information. Not sure if it is standalone kiosks or it is tabletop. Worth noting that most restaurants for next 6-10 weeks are likely closed to in-store traffic. Another site checked with Presto and was told — The free kiosks will be available for the duration… Read More »
Outside Order Terminals Editor Note: Nice note on LinkedIn on using countertop kiosks for outside ordering during COVID-19 shelter time. The example below is from Habit Burger who is using countertop kiosks from Olea Kiosks. Mike Repetti at The Habit Burger Grill is a genius! Because he chose to deploy our Austin model kiosks he was able to… Read More »
Self-Order in Stuttgart Video Editors Note: shared post on LinkedIn by Graeme Derby of nice video showing self-order restaurant ordering in Stuttgart, Germany. Graeme Derby • Self service kiosks for retail & hospitality | Managing Director UK | Mentor at Entrepreneurial Spark This is how to make self-service work in retail. #selfservice #kiosk #pyramidcomputer Emmas Enkel in Stuttgart is… Read More »
Published by NRA April 2020 — Advice include relying on your automated ordered systems in order to maintain social distancing. The purpose of guidance is just that, to offer you direction and provide a framework for best practices as you reopen. But as the saying goes, the devil is in the details, and not every restaurant is the… Read More »
Building a Culture that Sparks Innovation Inspire has grown from what was once the Arby’s brand to a family of five distinct restaurant brands and nearly $15 billion in system sales – making it the 5th largest restaurant company in the U.S. But it wasn’t all just M&A and new store development driving growth – the company’s culture… Read More »
Introduction Daddy’s Chicken Shack, founded by Pace Webb and Chris Georgalas in 2017, is a fried chicken QSR restaurant located in Old Pasadena, California that features American southern flavor with a hint of Asian cuisine. Daddy’s prides themselves on hormone-free, antibiotic-free and free range chicken. Daddy’s also has a booth every sunday at the Smorgasburg open-air food market.… Read More »
McDonald’s Drive-Thru Outdoor LCD Failures Worth noting the noting of this isotropic screen failure at McDonalds Drive-Thru in California (Sep2020). Further investigation points to a Samsung OH55F, which given the specifications, is surprising. Our guess is the vendor supplying these is Coates and we have sent a query to them asking about this. January 31 Update See our… Read More »
Minimum Wage Kiosks and Kiosk Self-Order From Marketwatch an article referencing new study on Minimum Wage impacts — nice article from Marketwatch looking at the results from 2021 Princeton study on the effects of raising minimum wage. The usual most vocal critics are people like Andy Puzder back in the day that he ran Carl Jrs. Labor costs… Read More »
Payment Trends and Insights – Kiosk Industry Writeup by Appetize on the five payment trends to look for in 2021 There’s a silver lining to the unpredictability we experienced last year: 2020 accelerated the growth and advancement of the current payments landscape. In fact, the way operators set up their payment systems now will truly be a testament… Read More »
BigHospitality article Feb 2021 — Self-Service and following lead of QSRs article Excerpts from: Says QSR sector has been quickest but that is not true. QSRs always toyed with the idea with most of them watching McDonalds experiment while patient check-in and ticketing at Disney went right ahead. Kiosks for self-order in Vita Mojo Pyramid Computer makes the… Read More »
Learn about efficiency and convenience in the QSR industry by Intel Corporation with self-service kiosks by Pyramid Computer GmbH showcasing technology frontrunner Hesburger. Blog Link Kiosks: automatic for the people 05-Feb-2021 By BigHospitality Self-Self-serve kiosks have become a regular sight in fast QSR operations as restaurant groups awaken to their benefits – and the Coronavirus pandemic has only served to expedite their uptake… Read More »
McDonald’s Kiosks Listening Post and Drive-Thru Update New pictures of unit in the UK (made by Evoke Creative). Evoke has installed around 3000 devices over the past 12 months, providing the listening post system and the order confirmation screens at the drive-thru window. Here are pics of new Costa Coffee Evoke Profile Here is a look at… Read More »
Show To Go Update for National Restaurant Association 2021 Are you looking for restaurant kiosk technology? The Kiosk Association has restaurant kiosks, drive thru kiosks, locker kiosks, pickup kiosks and all types of digital signage kiosks. PCI and EMV technology for future-proof installations. ADA and accessibility information which extends from kiosks to your mobile ordering and website online… Read More »
McDonald’s announcement that it is rolling out touch screen kiosks to facilitate ordering in all locations has provoked various reactions; here’s what we think:
Source: learn.horizondisplay.com
Good blog writeup on what it means for industry given McDonalds weight behind new touchscreen ordering mechanisms.