Category Archives: Food order kiosk

Kiosk manufacturer news from the Kiosk Association

Kiosk Industry is the news engine for the Kiosk Manufacturer Association or KMA which is a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT). Kiosk Industry Association leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks.

Self-Order Restaurant Software – Acquire Digital

NRA Self-Order Kiosk

Self-Order Software Solutions Come to NRA booth 6576 in Chicago and see super-economical self-order station for restaurant Acquire Digital Restaurant Software Improve quick-service restaurant efficiencies with ordering software to place orders on the go. Easily synchronize content to menu displays for a complete digital experience. Website link Self-service and digital ordering is the way of the future for quick-service restaurants. As… Read More »

McDonalds Kiosks – Feature – Serves you right!

minimum wage kiosk

Good article by Elliot Maras published last week regarding jobs and the fast food kiosk. By now you’ve already heard it — the introduction of self-order restaurant kiosks is raising fears that kiosks are killing jobs. News media outlets and websites are perpetuating the story that restaurants want to replace workers with kiosks to protect their bottom lines.… Read More »

Panera Kiosks – Palm Beach Gardens gets “fast lane” kiosks

The row of four iPads is right inside the door, across from the traditional cashier station. Customers can order from their history and favorites, customize menu items, redeem rewards and pay with credit cards, just as they can at the regular check-out.

Source: npbc.blog.palmbeachpost.com

The Panera at 3186 Northlake Boulevard doesn’t have the fast-lane kiosks yet, but it will eventually. Most stores will have four to eight kiosks, according to an article by USA Today detailing technology-based efforts Panera is making to reduce wait times.

The St. Louis-based company started rolling out its “Panera 2.0” improvements in 2014.

Order Kiosk – Review of McDonalds Kiosk Ordering

They are gigantic touch screens that let you customize your burger with toppings like guacamole, grilled mushrooms, onions, and bacon.

Source: www.businessinsider.com

Good point on the oversize smartphone.  Writer says the units are expensive but never notes a cost.  Looking at them with the Verifone “wart” I personally think they are in the B- range when it comes to design, which usually equates to cheaper.  

 

They are gigantic touch screens that let you customize your burger with toppings like guacamole, grilled mushrooms, onions, and bacon and sauces like sriracha mayo. But the kiosks have drawbacks, like not working in the drive-thrus that provide 70% of McDonald’s revenue and being relatively expensive.

QikServe food order kiosk solution for hospitality sector

Multichannel ordering and payment leader targets growing trend for in-store self-service ordering Edinburgh, UK – March 22, 2017 – QikServe, the multichannel ordering and payment specialist, today announced that has rolled out a new solution for hospitality businesses that are looking to implement kiosk-based ordering and payment systems. The QikServe Kiosk Application is latest addition to QikServe’s suite… Read More »

Contactless Payment Facial Recognition Self-Order Kiosks Case Study

Introduction Daddy’s Chicken Shack, founded by Pace Webb and Chris Georgalas in 2017, is a fried chicken QSR restaurant located in Old Pasadena, California that features American southern flavor with a hint of Asian cuisine. Daddy’s prides themselves on hormone-free, antibiotic-free and free range chicken. Daddy’s also has a booth every sunday at the Smorgasburg open-air food market.… Read More »

Reverse Case Study – Outdoor Drive-thru Menuboards at McDonalds

McDonalds Drive-Thru Menu Board Failures

McDonald’s Drive-Thru Outdoor LCD Failures Worth noting the noting of this isotropic screen failure at McDonalds Drive-Thru in California (Sep2020).  Further investigation points to a Samsung OH55F, which given the specifications, is surprising. Our guess is the vendor supplying these is Coates and we have sent a query to them asking about this. January 31 Update See our… Read More »

Minimum Wage Kiosk Fast Food Impact Last Five Years McDonalds

Minimum Wage Kiosks and Kiosk Self-Order From Marketwatch an article referencing new study on Minimum Wage impacts  — nice article from Marketwatch looking at the results from 2021 Princeton study on the effects of raising minimum wage. The usual most vocal critics are people like Andy Puzder back in the day that he ran Carl Jrs.  Labor costs… Read More »

McDonald’s – Wall Street cheers replacement of cashiers with kiosks

McDonalds Kiosk Raises Earnings Expectations by Analysts Cowen says McDonald’s will upgrade 2,500 restaurants to its “Experience of the Future” technology by year-end, which includes digital ordering kiosks. The firm raises its rating on McDonald’s to outperform from market perform and price target for the shares to $180 from $142. Same store sales estimate for 2018 raised to… Read More »

NEXTEP SYSTEMS Self-Order Software

NEXTEP SYSTEMS joined as a charter member of the Kiosk Industry Group in 2015.  A profile of NEXTEP follows: The NEXTEP Advantage: Single platform software eliminates the headaches and costly interfaces necessary with legacy solutions. Our cloud based technology reduces hardware needs and associated costs while giving operators a web based tool to manage their concept from anywhere.… Read More »

In The Wild – Drive-Thru Kiosk Self-Order Subway Drive Thru

Caught in the Wild – Subway Drive Thru Kiosk   Steve Evans Account Manager for the World’s Fastest Drive Thru™ Kiosk Solution at NEXTEP SYSTEMS Hello folks!  Please help me congratulate Tara Hill and her staff for her implementation of our World’s Fastest Drive Thru™ Solution at her brand new Fresh Forward SUBWAY® Restaurant located in Lower Sackville, Nova… Read More »

Self-Order Kiosk Approach Announced by Frank Mayer

Approach32  Self-Order Kiosk for Fast Casual Frank Mayer and Associates, Inc.’s self-ordering kiosk delivers an interactive dining experience that offers expediency and order process efficiency to both customers and store employees. GRAFTON, WI – Frank Mayer and Associates, Inc. announces the launch of Approach32, a self-service kiosk designed to meet the quick service restaurant industry’s demand for customer… Read More »

Coca-Cola Digital Marketplace Launching for North America

Coca-Cola’s Marketplace Connects Customers to Leading Technologies for Every Aspect of Business to Increase Customer Revenue NEWS PROVIDED BY Coca-Cola North America  ATLANTA, June 25, 2019 /PRNewswire/ — Coca-Cola North America is launching a digital marketplace this fall that connects its foodservice customers to pre-vetted, industry-best restaurant technologies with competitive pricing. The marketplace of solutions for front of house, back of… Read More »

Acquisition – SICOM Acquires Self-Order Point of Sale Solutions Provider NEXTEP SYSTEMS

SICOM Acquires Self-Order Point of Sale Solutions Provider NEXTEP SYSTEMS Lansdale, PA and Troy, MI – June 12, 2018 – SICOM announced today the acquisition of NEXTEP SYSTEMS, a provider of self-ordering point of sale solutions, digital signage and restaurant management software for managed food service, quick service and fast casual restaurants. NEXTEP’s lineup of self-ordering solutions includes kiosks, touchscreen drive thru… Read More »

Photos: Restaurant with robot kitchen opens in Boston

BOSTON — The world’s first restaurant with a robotic kitchen that cooks complex meals has opened. Spyce’s automated kitchen has seven cooking woks able to serve up to 200 meals an hour.The Boston eatery’s menu is based on a half-dozen bowls with flavors t

Source: kpic.com

200 meals an hour is max rate.  Is average restaurant 60 customers and 20 tables. Turnover is 30 minutes?  120 customers?

HMSHost rolls out kiosk ordering with QikServe kiosk

HMSHost kiosk ordering in Quick Service Restaurants Roll Out QikServe kiosk solution deployed in more than 50 highway and airport restaurants  BETHESDA, MD – Meeting the needs of busy travelers, global restaurateur HMSHost continues to innovate the restaurant industry with expanded service format options, offering self-order kiosks in quick service restaurants it operates in airports and highway travel plazas across North… Read More »

Restaurant News – Global Payments Acquires SICOM

Global Payments to Acquire SICOM Systems, a Leading Provider of Enterprise Technology Solutions to Restaurants September 27, 2018 04:05 PM Eastern Daylight Time ATLANTA–(BUSINESS WIRE)–Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced today an agreement to acquire SICOM Systems, Inc. from LLR Partners. SICOM provides enterprise, cloud-based software as a… Read More »

Chick-Fil-A Kiosks Installed on Campus

Full article originally published on TheAllState.com Chick-Fil-A Now at School Campus with Self-Order Kiosks New to the nation and new to the APSU campus, Chick-fil-A order-taking kiosks were officially debuted to students on Monday, Jan. 14. The kiosks are located in the Morgan University Center food court. Lauren Fladger, Senior Leader of Chick-fil-A’s Service and Hospitality team, said… Read More »

Drive Thru Ordering – McDonalds Goes For Dynamic Menus in Drive-Thru

drive thru kiosk

Published March 25th Yahoo News [April 1st update — McDonalds makes a second purchase. This time it is mobile software. The burger giant is making a $3.7 million minority investment in the New Zealand-based company Plexure] Excerpt The Golden Arches revealed Monday its biggest acquisition in more than 20 years, acquiring privately held tech platform Dynamic Yield. McDonald’s… Read More »

NRA Kiosk News – Elliot Maras Tours NRA & QSR POS Providers

pyramid qsr at NRA

Original article by Elliot Maras published on KioskMarketplace May 2019 The self-service drumbeat rattled Chicago’s McCormick Place last week as attendees swarmed exhibits promising faster customer service. This year’s National Restaurant Show showcased even more interactive kiosks (39 exhibitors) than last year’s record-breaking 36 exhibitors. Less than a third of this year’s companies (11 exhibitors) were repeats from… Read More »

Tapit demonstrates unique self order kiosk

Excerpt from BakeMag Jun article. Read full article Tapit demonstrates unique self order kiosk Courtesy of Tapit 06.11.2019 By John Unrein Tapit, a leading restaurant and retail-focused software vendor, has launched Selfit, a self order kiosk platform with accompanying online ordering via a mobile app and interface to the restaurant’s website. Purpose-built for the restaurant and retail industries, Tapit… Read More »

Self-Order Kiosks – Forbes Article Having A Moment

Self-Order Kiosks McDonalds

From Forbes article Self-Order Kiosks Are Finally Having A Moment In The Fast Food Space  July 30, 2019 — Also McDonalds Kiosk News McDonalds Kiosks in Forbes Excerpt: In 2010, I wrote an article titled “Quick-service restaurant kiosks: What’s taking so long?” The gist was that although major players like Subway, McDonald’s, Burger King and Arby’s started experimenting… Read More »

Broncos, Aramark unveil technology upgrades at Empower Field at Mile High, including Apple Pay

Self Order Technology Denver DENVER — The Denver Broncos, in conjunction with  Aramark, formally unveiled concessions improvements at Empower Field at Mile High.  They released a nice video going thru the various changes. The key changes are to increase speed of service. In the video you can see Aramark highlighting the self-order stations from Appetize (made by Olea… Read More »

Dennys Tablet Kiosk – Presto Selected Exclusive Pay-At-Table Technology

Denny’s Tablet Kiosk is Presto Pay-At-Table Press Release Presto has been selected to deploy its industry-leading pay-at-table tablets at participating Denny’s restaurants across America Presto, the restaurant industry’s end-to-end front-of-house (FOH) technology platform, has been selected by Denny’s, one of America’s largest full-service family restaurant chains, as the exclusive provider of its guest-facing pay-at-table solution. The solution is… Read More »

Mastercard Zivelo Voice Ordering with AI

mastercard sonic voice AI

Press release from Mastercard May 16, 2019 on Zivelo initiative to be shown at National Restaurant Show Mastercard and ZIVELO Leverage Artificial Intelligence and Voice Ordering Sonic Drive-In will be first to pilot the new innovative voice AI powered ordering and dynamic menu experience at their drive-in locations PURCHASE, NY — May 16, 2019 — Today, Mastercard announced a… Read More »

Dunkin’ on Demand digital kiosk – New Store Announcement Nashville

Excerpt from Wannado Dunkin’ announced it will host a grand opening celebration on Tuesday, February 4 to unveil its newest Next Generation Store in Nashville located at 400 21st Avenue South. Attendees will get a glimpse at the store’s new modern design and in-store innovations, including a cold beverage tap system and Dunkin’ on Demand digital kiosk. With fully… Read More »