Ticketing Kiosk 101 – Self Service

Last Updated on August 10, 2025 by Craig Allen Keefner

Self Service Ticketing Kiosk

Comprehensive writeup on the self service ticketing kiosk by Kiosk Group. Everything you need to know about self-service in ticketing and starting your own ticket kiosk project!

Summary

• Here is an outline of the article
  • What is a self-service ticket kiosk?
  • Where are ticketing kiosks used?
  • What types of components make up a ticketing kiosk?
  • Benefits to your business or organization
  • Keys to planning a successful project
  • Identifying the best ticket kiosk software
  • Identifying the best ticketing kiosk hardware
• Benefits
  • Shorter wait times
  • Burst capacity
  • Upsell for higher profits
  • More accurate orders (and usually with more extras)
  • Cost reductions
  • Employee redirect into better customer interaction
  • Higher satisfaction
• Software you will need. Kiosk Group has 4 recommendations for software to use with your self service kiosk
  • etix
  • eventbrite
  • eventgenius
  • Roller (has self service kiosk machine option)
  • Ticketmaster

Very comprehensive FAQ and iterates all the conditions and questions you should consider and be asking.

Video

More Ticketing Kiosk Posts

• Ticket Kiosk Tips & Videos
• Ticket kiosk(Opens in a new browser tab)
• Ticket Kiosk – Amtrak Ticket Machines to roll out across the United States(Opens in a new browser tab)
• Ticket Kiosk FAQ(Opens in a new browser tab)

For more information email info@kioskindustry.org