From LinkedIn Aug2020 – Frank Olea, CEO of Olea Kiosks announced on LinkedIn yesterday his new outdoor ticketing kiosk, Geneva. Has some very nice engineered design features. Olea is at the top of outdoor kiosk design so it isn’t surprising at all to see this very nice unit.
“I’m proud to announce our newest Kiosk model, the Geneva. This kiosk design is ultra-versatile and is available in Outdoor as well as Indoor versions. It’s our ‘Swiss Army Knife’ hence, Geneva.”
This new indoor / outdoor kiosk provides for printing tickets, wristbands, cards or even plain old receipts. The 27” high brite LCD display is sure to get the message out that you are open for business. This is also our first model to feature contactless touchscreen options as well.
Touchscreen Thermal Ticket Printer by Microcom Announced
Microcom Corporation announces the official inclusion of a 3-inch, full-color touchscreen display for 485 series ticket printers. The touchscreen gives the user capabilities to change printer settings “on the fly” and provides real time status monitoring.
Microcom Corporation standardizes touchscreen display for line of thermal ticket printers.
Lewis Center, OH, March 3, 2020 – Microcom Corporation announces the official inclusion of a 3-inch, full color touchscreen display for 485 series kiosk ticket printers. The touchscreen is now a standard feature which will be included on all 485T and 485TC printers at no additional cost.
The touchscreen presents an easy-to-navigate menu that can be used to adjust various printer settings such as print intensity and registration distance. Users can replace certain configuration utilities, such as IP configuration, with the on-board controls. Once the settings have been appropriately configured, the screen has a locking feature to prevent tampering of settings.
“Box offices tell me they love the feature of being able to switch between FGL and Windows functionality” said Mark Turner, Sales Manager “Being able to print tickets in FGL then switch to a Windows mode for promotional and voucher printing on one machine can save our clients time and money.”
Customer service is a top priority for Microcom and the touchscreen improves the ability to provide a printer that is easy to use with top tier support. From the touchscreen, users can access internal printer information needed for troubleshooting. Users can also access settings that may have required a separate utility prior to the touchscreen.
Ticketing Kiosks are not new to the industry of self-service applications as most major transportation companies and entertainment ticket distributors already utilize this solution in one form or another. Most of the ROI benefits of ticketing kiosks come in measurable increments, while others are subtle benefits that still ultimately impact a company’s bottom line.
Save on Employee Overhead Costs
One of the major benefits of the self-service ticket kiosk is the overall reduction in cost per transaction. This is primarily due to the reduction in costs related to employees since less staff is needed.
Improving Customer Satisfaction
Ticket Kiosks also help improve customer satisfaction by making transactions faster and more convenient. Monetary transactions are simplified as ticketing kiosks accept various payment methods including credit cards and cash. This also significantly reduces the time commitment for each transaction making it more efficient while preventing long congested lines.
Improve Access to Your Services
Installing ticketing kiosks on off-site locations can increase revenue by offering more distribution locations for customers to visit. This also contributes to lower infrastructure costs by making these transactions automated. In addition, ticketing kiosks allow owners to easily and effectively communicate with their customer base through well-constructed applications. These provide the ability to update content on special promotions, up-sell items and introduce new product or service offerings. Having the ability to communicate with customers increases revenue and the amount of sale per transaction.
Ticket Kiosks also offer the security of knowing that there is no room for human error. The applications are completely accurate and eliminate the possibility of mistakes or miscalculations.
Ticket Kiosk FAQ – Olea Kiosks Information was last modified: June 14th, 2019 by News Editor