Sustainable Self-Service – Eco-Friendly Kiosks – Zero Carbon Footprint

sustainable self-service

Editors Note – the feature image shows the founder of Olea Kiosks back in 2008. Sorghum kiosk for IBM Anyplace.

Zero Carbon Footprint, Green Kiosks, Fitness and Health Kiosks

We note developments in the green environmentally sensitive area.  Many companies are adopting a more eco-friendly branding stance and using social mechanisms to inform users on their initiatives towards a more eco-friendly and healthy experience for users.  Green technology is nothing new and health-concious kiosks are available in a myriad of functions from measuring to blood press, hospital check-in, medicine disposal and more. Pharmacies are experimenting with dispensing prescriptions.

Sectors

  • Carbon footprint — we now have zero carbon footprint McDonalds restaurants. Who’s next?
  • Corporate Social Responsibility or CSR
    • What’s Behind the New Urgency Driving Sustainability Initiatives? – Link
  • Energy efficiency which is represented by smaller and smaller microclients and thin clients such as raspberry PI
  • Wellness kiosks that perform a multitude of checks which include blood pressure kiosks
  • Check-in kiosks for healthcare
  • Fitness self-service — some examples might be performing a certain number of aerobic exercises in return for vending voucher, or it could be pedaling on a kiosk inside a McDonalds while you eat your quarter pounder with cheese watching the digital signage news.
  • Self-service technology leveraging recycled materials, or assisting with recycling
  • EV charging for electric vehicles – a nice case study with pictures of Kohls, Now we have PEVs.

Consumer  and DisplayTechnology

Here is some news we think is notable

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Videos

 

Some History of Green Kiosks

  • Experimental “green” kiosk back in 2008 with IBM when they wanted to show off the IBM Anyplace and its low power consumption. It had gotten some sort of approval at the time that was unique. Olea made the enclosure from a Sorghum board. Some group was trying to repurpose the stalks from Sorghum into a board material so it wouldn’t go to waste. It looked neat but smelled like rotten hay bales. We ended up coating it in a lacquer of some sort to seal it off because of the smell.

Press Release – Pre NRF by Kiosk Industry

Kiosk and Digital Signage News from Industry Group and Kiosk Association (KMA) for Jan. 2022

Here is the link on PRNewswire and also the link on APNews – January News

Contactless Self-Order Kiosk

Contactless Self-Order Kiosk

DENVER, Colo., Jan 12, 2022  — January news from the Industry Group and the Kiosk Association: NRF is coming up this weekend and we are hopeful our retail facial payment finalist takes home the “Best Payment Innovation” award. The transactions and enrollment numbers certainly justify it.  Editors Note: Also see VIP Award Candidate for Make-A-Wish as well.

We also thank Jim Kruper with KioWare who is managing the booth. Stop by and see contactless self-order, assistive technology ala McDonalds and the new Ingenico Self-4000 terminal. He is featured on our portal page on NRF — NRF Big Show #1606.

Big legal ADA news is Quest Diagnostics got very bad news on two fronts. The class action part will drive remedial actions across the entire country, and all units. That originally inexpensive kiosk has the definite possibility now of turning out to be an expensive choice.

For the upcoming DSE show in Vegas/March, besides hoping COVID will subside, we are hoping to show a cool 4K 85-inch demo deployed recently at super major retailer (they sell staples?) We recommend reading a message by Brad Gleeson and contacting him for more info. At NRA our odds are pretty good we will have the Samsung “KMA” kiosk in our booth (running Nanonation partner software). We are in the Tech Pavilion.

New Gold sponsors – FEC POS — now entering self-checkout (SCO) kiosk market. American Kiosks – offices here in Colorado. Custom projects is prime competency.

KIOSKS

Self-Checkout Kiosks by FEC

ADA Kiosk Quest Diagnostics Update + Walmart Blind Access

Olea Kiosks Names Director of Sales

DIGITAL SIGNAGE

Message from Brad Gleeson — Digital Signage Tradeshow

Video of Latest Starbucks..oops I mean 7-Eleven Digital Menus

OLED Display Solution 30 Percent Brighter Than Standard OLED — LG

LG taps DSP Concepts for voice command recognition

Redbox Digital Signage Kiosks Coming Soon!

RETAIL

Autonomous Robots – Sidewalk Robot with Uber and 7-Eleven

Autonomous Robots Airport Food Delivery Robot

Restaurant Market Report – Investment in 2022 includes tech, real estate

Drive Thru Technology – McDonalds Sells Platform to IBM

OTHER SEGMENTS (E.G., HOSPITALITY)

Hotel chain converts Windows PCs to Chrome OS

Linux Developer for Kiosks – Raspberry PI developer for Kiosks

Accessibility Trends For Internet Access – Desktops and Mobiles – 2022 – What will be considered accessible?

MORE INFORMATION:

For more information contact Craig Keefner, 720-324-1837 or [email protected] or you can visit https://kioskindustry.org//.

Since 1996 for 25 years serving the self-service technology market. For a complete list of verticals visit The Industry Group ( https://industrygroup.org/ ).

NEWS SOURCE: Kiosk Association

Keywords: Point of Sale and Kiosks, self-service technology market, Kiosk Association, kiosks, Ingenico Self-4000 terminal, ​DENVER, Colo.

Scotland Adds Kiosks At Railway Stations

public transit kiosks

Interesting news out of Scotland and the kiosks going in. Saw on Yahoo. Seems to be a group of eight comprised of kiosk.

Excerpt

Passengers at some of the UK’s most isolated railway stations will soon no longer need to wave down train drivers after a new system is installed.

Travellers at eight stations in the Scottish Highlands will be required to press a button at an electronic kiosk rather than use hand signals to request that the next train stops to let them board, Network Rail said.

The kiosks are linked to train drivers’ cabs by radio.

The new system will be used at Scotscalder, Altnabreac, Kinbrace, Kildonan, Dunrobin Castle, Rogart, Invershin and Culrain stations from summer 2022.

They are all on the Far North Line, which is the UK’s most northerly rail line.

There are around 135 stations on Britain’s railways where low demand means passengers are required to request that trains stop.

Transit Station Digital Signage Case Study

transit station digital signage

From Digital-Signage.blog

Transit Station Digital Signage Solution – Spokane Transit Case Study

January 25, 2022 –Fifteen new 55-inch real-time display monitors were recently installed at the STA Plaza. The monitors are designed for long-term commercial use and offer bright and vibrant imagery with enhanced visibility.

Spokane Transit partnered with Spokane-based Zipline Interactive to custom build displays that show departure times and the status of each bus. Another vendor, Nanonation, provided the software and media players needed to display and manage content on the new screens.

“Combining these advanced software technologies with the new monitors has allowed us to create an enhanced user experience for our customers here at the Plaza and throughout the bus system,” said Chris Tohm, STA’s Web Services Manager.

Get the full story From Digital-Signage.blog

Vending Kiosk – Goldstur Launches Jewelry Exchange Kiosks

Exchange Kiosk for Jewelry

Goldstur has deployed its automated kiosks for converting old or unwanted jewelry into cash or gift cards, in an agreement with Supervalu banner Cub Foods.  Goldstϋr kiosks are now in place at Cub stores in the Minnesota cities of Silver Lake, Stillwater, Midway, Coon Rapids and Apple Valley.

Source: www.progressivegrocer.com

http://www.progressivegrocer.com/departments/technology/goldst%CF%8Br-launches-jewelry-exchange-kiosks

Consumers can exchange their gold or silver jewelry for cash or gift cards in a secure and accurate process. For the retailer, this approach represents a new form of revenue that Goldstϋr can capture in addition to generating additional store traffic. Moreover, it can be a hedge against declining revenues from other in-store services.

The process takes two minutes and a $2 appraisal fee, with offers based on commodities market prices that are updated every hour. Consumers can choose from a cash receipt or store gift card as payout. If the consumer decides not to accept the bid as shown on the kiosk screen, they can simply decline the offer.

Interesting links

Micro market Kiosk Requirements – Models For Micromarket Retail Application

Micro Market Kiosks -Avanti and 365

TAGS: vending, micro market, micomarket kiosk, Olea micro market kiosk, Olea Kiosks Inc., Frank Olea, self-checkout systems

CERRITOS, CA — Olea Kiosks Inc. has two kiosks designed for micromarket developers and operators.

Source: www.vendingtimes.com

Olea’s systems come with 19″ touchscreen monitors and barcode scanners that can be used for products, loyalty cards and cellphones. They accept cash, credit cards, Apple Pay or payment through biometrics, and both models are available with either PCI- or EMV-compliant devices. They can be accessed by landline, Wi-Fi or cellular connections.

Typical functions and requirements:

Vendor needs to provide retail and micro market (kiosk) POS system.
– POS or Kiosk Software,
• The software system must be designed to run on a counter top or alternatively a tablet and integrate with a tablet stand for ease of use for operator and customer,
• Key capabilities include online payment processing, sales reports, inventory and digital receipts, as well as analytics information,
• The software must,
o Provide regular free updates with new features on a regular basis,
o Allow users to populate a spreadsheet with historic sales data for tax calculations,
o Work offline by providing a recording of transactions even when the internet is down by storing the data locally, and automatically sync all information when users can access the internet again,
o Allow users to manage details such as names, quantities and prices, as well as features such as credit card processing, discounts, gift cards, refunds, and a barcode scanner,
o Include all credit card processing. (Magnetic-stripe cards, EMV chip cards, Apple Pay, Google Pay, Samsung Pay, NFC cards),
o Be able to support credit card swipe, chip readers and contactless tap and go transactions,
o Be able to operate in a Micro Market and Retail area for self-serve service,
o Have the ability for customers to pre-order food,
o Have the ability to conduct online marketing campaigns,
o Meet all PCI data security standards with fraud monitoring, dispute management, chargeback protection, payment encryption and two-step verification,
o Have flat processing rate of 3.0% or lower,
o Provide 24/7 Technical Support,
– POS Equipment must include the following,
• POS Register (No Cash Drawer Needed),
• Customer display,
• USB Accessory Hub with minimum 4 ports,
• Mounting plate with cleat & Mounting toolkit,
• Connectivity, Wi-Fi, ethernet, USB accessory hub with enough ports to run included accessories,
• USB Receipt Printer,
• USB Bar Code Scanner with Stand,
• All equipment must have the ability to be secured, mounted or locked in place,
– Self-Serve Micro-Market (Kiosk) Equipment must include,
• Kiosk Register,
• Connectivity.

A contract term will be for one year.

Hygiene Theater Revisited – How The General Public is “Educated” — Opinion

Hygiene Theater for Customers and Employees
Hygiene Theater for Customers and Employees

Hygiene Theater for Customers and Employees

Hygiene Theater News

Back in September, there was a terrific article related specifically to temperature kiosks which we promoted. The tagline was “Marriott CEO Arne Sorenson’s defense of “hygiene theater” shows what the business community sees as a viable alternative safety measure.”

Back then the news was all about:

  • cleaning contact points (actually touchscreens part of daily maintenance for kiosks)
  • Getting people to use cleaned check-in kiosks instead of exposing the front desk employees
  • Copper antimicrobial “grip point” (big in hospitals for controlling spread)
  • air recirculation systems for cleaning the air of microbes  (our dentists put in a new one)
  • temperature monitoring kiosks for customers and employees (multiple levels of EBT)
  • Off-hour UV light scanning
  • Robotics used in cleaning (airports use these)
  • There was no 100% certainty of anything working 100% of the time

There were more but you get the idea. Kitchen Sink. Anything and everything. Confidence by customers and employees.

Worth noting that Marriott’s business fell by as much as 95 percent domestically in late January 2020 and into February. China is the big cheese for Marriott earnings. Back then not a lot was known about transmission or asymptomatic for that matter (people without a fever develop a fever later). From Skift who we really like.

The variety of initiatives across all hotel brands garnered criticism in recent weeks, as skeptics label some elements as “hygiene theater” that aren’t necessarily effective on their own. But Sorenson defended the approach.

“A temperature check is a very dubious tool for ID’ing those who have the virus; nevertheless, that temperature check is hygiene theater, if you will,” Sorenson said. “It’s communicating to folks we care about what you feel and want you to stop and think about if you’re having any symptoms, and we also want to communicate to you that you’re now entering a place in which we’ve got protocols in place to protect you and others in the environment.”

Further, he said critics should view the measures as a package deal rather than a standalone feature for their effectiveness. Business won’t build back unless guests have confidence, even if that is achieved through a little hygiene theater.

“Somebody explained this like Swiss cheese: If you’ve got one slice of Swiss cheese, you’ve got holes and can get through it,” Sorenson said. “But if you’ve got four or five slices of Swiss cheese stacked next to each other … Put it all together, it makes a substantive difference in safety, a provably reduced risk of the spread of the virus, and collectively engaged in a theater that tells us or reminds us all to be careful. By being careful, we’ve further reduced the real risk associated with it.”

I’ll admit it. I like swiss cheese and I like that metaphor.

Recently we saw “hygiene theater” resurface in a recent Atlantic article.  We subscribe to the Atlantic (one of the few) and were surprised to see the phrase basically downgraded to just scrubbing or cleaning surfaces and then to minimize cleaning efforts as unnecessary.

Getting people to come back to your hotel or restaurant any way you can is completely necessary. If you look like you have covered any and all bases, your odds improve.

The fact the Atlantic writer tries to misappropriate the phrase “hygiene theater” away from temperature kiosks and hospitality and tries to reinvigorate the “grimy” surface world reminds us of the tabloid writers in the UK some time back with their “check your touchscreen” clickbait headlines.

And we think the pandemic and all its ramifications cannot be said to be fully and completely understood at this time despite what publications now publish.

We wish publications would not feel compelled to take the aggressive posture they seem to feel required to do.

NRF 2022 In Review – It Only Takes One!

NRF 2022 KIOSK

NRF 2022 Review

Editors Note: We are in process of collecting photos, videos and comments on the show and will update this doc in the next few days. V1

The Kiosk Association exhibited at NRF 2022 this year.  We expected fewer attendees for sure. Several factors contributed to that the major one being Omicron pretty much everywhere. Weather events included a big icy snowstorm.  Many of the airlines canceled flights (1000 a day) leading up to the event including Southwest Airlines who suffered from a pilot shortage (many in quarantine and most of those unvaccinated).

Many of our members toughed it out (see the photos from the KIOSK/Posiflex booth) but some had to cancel due to COVID.

Excerpt from Forbes

When the National Retail Federation’s annual trade show and conference opens today at New York’s Javits Convention Center, it will be missing several of its planned keynote speakers, a number of major exhibitors, and about 10,000 attendees who had been expected to attend before the omicron wave swept across the country.

But leaders of the trade group, who since the pandemic began have advocated for keeping stores open, and praised retailers for their ability to successfully navigate the challenges of Covid-19, said the time for shutdowns and virtual events is over.

IHL did a The Good, the Bad and the Ugly review of NRF that makes some good points.  Sounds like we were luck to miss the TSA screening at LaGuardia.  Also some free data on how COVID variables are becoming the new normal and reshaping retail.  If you want to see the recording or underlying research, you can do so here. Intel put the free research report together with IHL and we reviewed and quite good. Contactless for example is not going away…

NRF Return on Investment ROI

Usually, shows are measured in business impact and specifically leads.  Our booth at 1606 was at the entrance of the lower level which is the best position on the lower level. There are multiple ROI equations depending on the company and the person. Our point of view is geared towards a kiosk manufacturer or component provider. As far as leads go:

  • If we normally received 200 leads in 2020, then in 2022 we received 25
  • Booth visitors are made up of A) those who seek you out, B) those who stumble onto you interested and C) those who stumble onto you just going through motions.
  • Our leads were A and B class
  • Retail customer interest likely represented 10,000 store locations. That’s good.
  • Attendee traffic for the entire show was rumored to be a seventh of usual traffic  (40,000 is total from 2020)
  • The optimistic operative phrase for NRF 2022 is the quintessential “It only takes one”

NRF 2022 Photos

  • Here is our saved gallery of photos from NRF 2022
  • NRF Gallery

    NRF Gallery — click for full size

     

NRF 2022 Videos

Pretty slick produced video by NRF with the dramatic music and the emphasis on together again.

NRF 2022 Show Floor Walkaround Coincloud (Kim Kenney of KIS)

Event coverage

The inflation issue is real and persistent across all categories, says NRF CEO Matt Shay
January 18, 2022 | ‘Closing Bell’, CNBC

Adobe Is Betting On An Omnichannel Future With Its New Tech For Retailers
January 18, 2022 | Forbes

NRF 2022: PepsiCo CEO sees bond-building moments amid pandemic
January 18, 2022 | Retail Wire

Why NRF is taking the Metaverse very seriously

January 18, 2022 | Morning Brew

Walmart U.S. President and CEO Named Chair of NRF Board of Directors
January 18, 2022 | MarketScreener

Agility, adaptability and flexibility – Target CEO Brian Cornell’s checklist for omni-channel retail in 2022
January 18, 2022 | Diginomica

NRF22: For Retailers, Artificial Intelligence Is One Solution to Solve Many Problems
January 18, 2022 | BizTech

2D barcodes could share far more product data than UPC standard, GS1 says
January 18, 2022 | Supply Chain Quarterly

Featured In ‘Retail’s Big Show’ NRF Innovation Lab, Ottonomy Addresses The Need For Sustainability In Retail With Autonomous Delivery Robots
January 18, 2022 | AIT News Desk

Walmart U.S. President and CEO to Chair NRF Board
January 18, 2022 | Progressive Grocer

5 Key Trends Noted NRF 2022: Retail’s Big Show
January 18, 2022 | Progressive Grocer

PepsiCo Foods’ CEO on 5 Pandemic-Born Consumer Trends That Are Here to Stay
January 17, 2022 | Total Retail

What’s Keeping This Ralph Lauren Exec Up at Night
January 17, 2022 | Sourcing Journal

Ralph Lauren CEO says metaverse is way to tap into younger generation of shoppers
January 17, 2022 | CNBC

Supply chain issues ‘will persist for the rest of the year’: NRF president
January 17, 2022 |  FOX Business

Walmart’s U.S. CEO Explains How He Approaches Diversity and Inclusion
January 17, 2022 | Footwear News

Ralph Lauren Uses Metaverse to Target Young Shoppers
January 17, 2022 | Pymnts.com

National Retail Federation elects Walmart’s Furner board chairman
January 17, 2022 | Talk Business and Politics

Ralph Lauren CEO says metaverse is a way to tap into younger generation of shoppers
January 17, 2022 | Bharat Express News

NRF 2022: The time is right to break into the Chinese market, says Alibaba exec
January 17, 2022 | Retail Week

NRF Keynote: Target’s Brian Cornell Talks Supply Chain, Economic Headwinds and Holiday 2021
January 16, 2022 | Women’s Wear Daily

Victoria’s Secret Executive Talks International Expansion
January 16, 2022 | Women’s Wear Daily

Thom Browne CEO Rodrigo Bazan Talks Store Expansion, Growth in China

January 16, 2022 | Footwear News

Walmart U.S President And Ceo John Furner Elected NRF Chairman
January 16, 2022 | ToyBook

Walmart’s John Furner Named NRF Chairman
January 16, 2022 | Women’s Wear Daily

Retail Group Says Its Trade Show – And Life – Must Go On, Despite Omicron
January 16, 2022 |  Forbes

Target CEO Says Being Early to a Store-Focused Approach Spurred Pandemic Era Success
January 16, 2022 | Footwear News

Inside the Sustainability Playbooks for Industry Leaders Walmart and Rothy’s
January 16, 2022 | Footwear News

Chewy CEO: ‘Customer Care is the Right Mantra to Focus on’
January 16, 2022 | Retail TouchPoints

Related Information

Guides Predictions – Future of Work 2022

Future of Work Employees

From Tech Round in UK

  • Looking ahead to what this new year will bring, we’ve collected industry expert predictions on the future of work in 2022.
  • The COVID-19 pandemic has had a colossal impact on the working world. From remote working to flexible hours, could these temporary adjustments to the ways we work become permanent?
  • We’ve collected predictions from a range of industry experts, including HEWN’s Will Kinnear, Feefo’s Julia Owen and more. 

The past couple of years have had an enormous impact on the way people work, the COVID-19 pandemic forcing teams to work from home where possible for prolonged periods of time. However, while many were skeptical at first, this new normal has come with a number of different benefits and has shifted the way we work into a more flexible and diverse environment.

From a 4-day working week to using the metaverse in interviews, what could 2022 have in store for the working world?

Our Panel of Experts:

  • Molly Johnson-Jones – Co-Founder of Flexa
  • Khyati Sundaram – CEO of Applied
  • Damon Klotz – Work Culture Evangelist at Culture Amp
  • Mike Smith – Global CEO at Randstad Sourceright
  • Mark Miller – Director of Goodfoot Corporate Coaching and Development
  • Nick Adams – Vice President of Sales, EMEA, Globalization Partners
  • Kathryn Barnes – Employment Counsel EMEA at Globalization Partners
  • Ali Knapp – President at Wisetail
  • Evan Melick – Director of Product at Wisetail
  • Estee Woods – Senior Marketing Director at Wisetail
  • Jennifer Palecki – Chief People Officer at Imply
  • Will Hale – Northern European Leader at monday.com
  • Naveed Malik – Regional Director, EMEA at monday.com
  • Chris Mansfield – Co-Founder at GoodCourse
  • Will Kinnear – Founder of HEWN
  • Julia Owen – Chief Product & Technology Officer at Feefo
  • Rohan Maheswaran – Recruitment Expert at Futureheads Recruitment
  • Dave Page – CEO of Actual Experience
  • Dylan Buckley – Co-Founder of DirectlyApply
  • Emily Mei Carter – Organisational Identity and Future of Work Strategist at Ecosphere Consulting
  • Hasnain Malik – Talent Director of Brainchild Communications Pakistan (BCP)
  • Marc Vontobel – CEO and Co-Founder of Starmind
  • Morten Bruun – VP of Global Operations at Worksome
  • Janine Yancey – Founder and CEO of Emtrain
  • Craig Keefner – Manager at Executive Director Kiosk Association
  • Kustaa Kivela – CEO and Co-founder of Workfellow
  • Jeff Evernham – Vice President of Product Strategy at Sinequa
  • Stacey Taylor – Learning Design Director at DeltaNet International
  • Darren Hockley – Managing Director at DeltaNet International
  • Sue Arthur – CEO at CareerBuilder
  • Meredith Turney – Conscious Leadership Coach at Meredith Turney Coaching

Excerpt

Craig Keefner, Manager at Executive Director Kiosk Association

 

Craig-Keefner

 

“Employees in retail and restaurants historically have been at the counter taking the orders. With the pandemic and natural automation that has already changed and is changing more. Robotic kitchens and robotic delivery, ghost kitchens and other options are redefining the employee base.”

“Contactless is here to stay and that impacts retail, banking, hospitality and transportation. Cash is declining and will continue to decline.”

“Concierge-oriented-role employee set is growing. Counter help order takers declining. Drive-thrus, curbside, delivery, lockers have all transformed retail fulfillment channels.”

 

Read full article at Tech Round in UK

Kiosk Manufacturer Association Quarterly Update

Kiosk Manufacturer Association

Kiosk Manufacturer Association Quarterly Update

olea monte carlo kiosk

Example of kiosks. Click for full size image

KMA focuses on QSR, Fast Casual self-order systems and EMV 2018 status. New association website kma.global for Accessibility & ADA

EASTLAKE, Colo. June 21, 2018 /PRNewswire/ — KMA, also known as the Kiosk Manufacturer Association, is happy to present the quarterly update with news from the QSR world and the new association website launched (https://kma.global).

Seven features went up this month. The theme is QSRs, Fast Casual & EMV. The NRA show just completed and both McDonalds and Wendy’s CEO gave meaningful interviews post-show. That naturally created a lot of interest. In addition, newly launched is the association site for the Kiosk Manufacturer Association (KMA). This will serve as the repository for Accessibility and ADA regulatory recommendations and a collaboration point for the ADA Committee and ADA Working Group.

https://kioskindustry.org/ has the current features:

Next up is a look at cash and coin in multiple verticals including new QSR iterations. Limited space, limited markets and limited budgets and ultimately making it pay for itself. Time to transaction really is money. Privacy and GDPR are around the corner editorially.

There has been a lot of news these past few weeks. Especially the Wired article on how Square designed their own iPad solution. Concept drawings included in the story about the process. Serving customer and employee at the same time is a big challenge. The robotic kitchen restaurant in Boston video is a techno-marvel, so check it out. Blended whiskey, blended food and now strategically blended “fill in the blank” coming soon to a specific market demographic.

Accessibility & ADA – There is work coming up for the committee and working committee. The intent is to help harmonize the similar US and European specs (e.g. EN301). Establish guidelines for accessible voice interaction. Alexa and A.I. are already creeping into the equation. To facilitate collaboration and presentation https://kma.global is now the primary association-only site. The official title for the association is Kiosk Manufacturer Association or KMA. New data research from Frost & Sullivan and IHL will release from kma.global.

In other news – Kansas City began the smart city transformation processSan Diego issued an RFP for a complete remake of its transportation system and is looking to the 22nd century. Also for multiple countries. Broward County has a big Digital Signage and Self-Service project.  Those are noted on the Kiosk RFPs and News Watch pages on Kioskindustry.org.

Finally here is the wrap on current Editor Picks and thanks to supporters

Editor Picks

Thanks to KMA’s latest sponsors

Thanks to KMA’s Premium Members

IMPRESA Financing & Leasing – https://www.impresafinancial.com

Acquire Digital CMS Software – http://www.acquiredigital.com

Self Service Networks Gift Cards – https://www.self-servicenetworks.com

TTCE Card Dispensing Modules – http://www.szttce.com/en

SEKO MedTec Logistics – http://www.sekologistics.com/en/industries/technology

Thanks to KMA’s Gold Sponsors

Olea Kiosks, Inc. – https://www.olea.com

KioWare – https://m.kioware.com

iPadKiosks – https://www.ipadkiosks.com

Pyramid Computers – https://www.pyramid-computer.com/home.html

Thanks to KMA contributors for EMV

  • Nigel Seed with KioWare [Europe]
  • George Hudock with Datacap Systems
  • Leland Englebardt with Upshot Advisors
  • Frieder Hansen with Pyramid Computer
  • Allen Friedman – Ingenico
  • Bruce Rasmussen – Ingenico
  • Laura Miller – KioWare
  • Robert Chilcoat – UCP Systems
  • Geoff Leopold – Heartland Systems
  • Michael Lee – ATMIA Association
  • James Kruper – KioWare
  • John Menzel – Ingenico
  • Deana Rich – Rich Consulting
  • Troy Leach – CTO PCISecurityStandards.org
  • Wayne Vanderkraak – OPT Connect
  • Todd Ablowitz – Double Diamond Group

More About the Kiosk Association — Additional members include another 40 basic members + 335 companies in the free online database of companies and resources.

Additional websites managed include https://RetailSystems.org and https://ThinClient.org.

The kioskindustry.org site is hosted at Rackspace, the premier hosting solution.

Kiosk Industry was founded in 1995.

Contact for more information:

Craig Keefner
Manager – Kiosk Industry Group Association
720-324-1837  [email protected]

Located in Denver
LinkedIn Group –  https://www.linkedin.com/groups/59058

Related Files

SquareSketches-w.jpg

mcdonalds-europe.jpg

Related Images

olea-kiosks-inc.jpg 
Olea Kiosks, Inc.
Image montage for “Austin” series

square-qsr.jpg 
Square QSR
New dual-user design

emv-update-2018.jpg 
EMV Update 2018
Feature article on EMV status as of 2018

global-entry-kiosks.png 
Global Entry Kiosks
“Hands on” review of Global Kiosks by Francie Mendelsohn

Related Links

Retail Automation

Thin Client Computing

Related Video

http://www.youtube.com/watch?v=FVl3n0iOUn4

SOURCE KMA

Related Links

https://kioskindustry.org/

Kiosk History Fond Farewell To Ronald Bowers

Kiosk History – A Fond Farewell to Point of Purchase Expert Ron Bowers

Written by Katie Kochelek of Frank Mayer and Associates, Inc.   Original full article.

July 17, 2018

It isn’t often you come upon those people whose enthusiasm for their work and industry is so outright contagious. But if you know Ron Bowers, Frank Mayer and Associates, Inc.’s Senior VP of Retail Technology Business Development and a long-time thought leader in the point of purchase industry, you know exactly what I mean when describing his infectious optimism for all things technology and display-related.

I knew the moment I walked in to Ron’s office my first week at Frank Mayer and Associates, Inc. that he’d be a wealth of knowledge. And as a new employee with limited education in this field, I found myself scribbling notes at lightning speed about topics ranging from retail’s new horizon to how the Internet of Things will help brands and retailers offer the personalized experiences consumers crave.

frank mayer kiosk ron bowers

Click for full size. Nice desk. What year is that Pop Times cover?

I left Ron’s office feeling inspired to research as much as I could and often referred to him with questions as I started writing more blogs and white papers for the company. He always cheerfully obliged, providing important insight on topics based not only on his many years of experience, but also because he is diligent at keeping up-to-date on all the latest news pertaining to our business.

If you need to understand the latest technology, he’s the guy to find. (In fact, I often tell him he’s a better millennial than those of us who can technically claim the title.)

So, when Ron recently announced he would be retiring at the end of July, the news was met with countless congratulations as well as a tinge of sadness from the many who will miss discussions with Ron on the trade show circuit and beyond.

Consequently, it only seemed appropriate to dedicate our July blog to the man behind an era. I sat down with him to discuss his history in our industry as well as what he foresees for the future.

Q: Tell me a little about your history here at Frank Mayer and Associates, Inc.

A: I’ve been here for 35 years, starting in December of 1983 as a sales coordinator and moving into an account executive position the following August. In 2005, I was promoted to Senior Vice President of Retail Technology Business Development and have gotten to use my experience and networking skills to generate new opportunities for Frank Mayer and Associates.

Q: What clients have you worked with over your time here?

A: I’ve worked with countless clients. The long list includes: Lucky Eagle Foods, Kroger, Miller Brewing, Pabst Brewing, Olympia Brewing, IBM, Lexitech, Aviotex, Media Port, Nicklaus Golf, MacGregor Golf, Arnold Palmer Golf, Nancy Lopez Golf, Allstate Insurance, AM General/HUMMER, Kohler, Garmin, John Deere, Kelloggs Cereal, Leupold, Cabela’s, Medicine Shoppe, Int., Solo Health, Starbucks, Unicru/Kronos/SureID, Irving Oil, Agilysys Systems, Big Lots, Briggs & Stratton, Dave & Busters, Seven-up/Dr. Pepper, OkiData, Familymeds, Giant Eagle, KEO, Go Charge, Intellectual Technology, Kraft Foods, LeapFrog, and Master Lock.

Q: Any favorites?

A: I really enjoyed working with John Deere and was lucky enough to see our work win a Display of the Year award from the POPAI organization in 1992 for the company’s shop-in-shop program. I’d also include Miller Race Car and Nicklaus Golf as favorites.

Q: What has been your favorite aspect of working in the point of purchase industry?

A: I truly enjoy helping a new product make an impact at retail, thus leading to client success. And truth be told, it never gets old seeing my displays at retail locations when I take my wife, kids and grandkids shopping.

Q: How have you witnessed the industry change over the years?

A: Back when self-service was in its infancy, display and kiosk programs often sought to offer convenience and novelty to retail. Now, retailers and brands are really capitalizing on the interactive and omnichannel experience. Consumers are starting their buying journey online and continuing it into the store and at the point of purchase. Marketers must now offer kiosk solutions and design around a total experience to make sure they’re meeting these customers’ desires.

Q: What do you see for the future of point of purchase?

A: I’m optimistic about the future of point of purchase and self-service. It will be all about the connected consumer and personalizing the experience to each person’s very specific personal preferences. Technology innovations will further evolve in order for this to continue.

Q: What’s on the horizon for retirement?

A: I’d like to spend more time with my wife, children and grandchildren, of course. Golfing and reading also make the short list, and because I can’t let go that easily, I plan to also continue writing about retail technology.

For more information visit one of our sponsors:

 

Kiosk London Expo 2014 Wrap

Post-Show Summary:

Kiosk London Expo 2014 & Digital Signage London 2014

The UK’s only self-service & digital signage exhibition over for another year

KIOSK LONDON EXPO 2014 & DIGITAL SIGNAGE LONDON 2014 drew to a close in London on the 16th October, attracting praise from visitors and exhibitors alike for the quality of this year’s only self- service UK event.

We welcomed visitors from The Post Office, McDonalds, William Hill, The Police Force and many more leading UK businesses. The quality of visitors was exceptional with over 1000 industry professionals visiting the show across the two days.

Martin Kurze, Business Development Manager, Provisio commented “The show started with a surprising number of high quality contacts. With a lot of positive feedback and interesting discussions about SiteKiosk under Windows and Android environments we expect a number of new projects in the Kiosk and Digital Signage market.”

This year’s open forum had a focus on the future of self-service solutions and technologies. Many speakers shared insightful research and real case studies that demonstrate the technologies that are currently being piloted, each session finished with a short question and answer session, which was gratefully received.

o GRAEME DERBY, MANAGING DIRECTOR, MEDIA 5 – Why we must move on from kiosks!

o COLIN PIZEY, OWNER OF IBLINK – DIGIMANITY – Opportunities & Threats in Our Changing Digital Landscape

o DANIEL RUSSELL, ANALYST, INVIDIS CONSULTING GMBH – At the heartbeat of the industry – new market research for the Digital Signage industry in EMEA

o KEVIN WILLIAMS, DIRECTOR, KWP LTD – The Entertainment Dimension in Kiosk and Signage.

o STEPHEN MILLARD, CEO, ECCOMPLISHED – Digital In-store Transformation: The technology and trends shaping the future of retail

o NEIL TITTENSOR, SERVICE DIRECTOR, ITAB SHOP PRODUCTS UK – How to use all your store assets to improve the in-store experience for the digital shopper and drive sales

“The event was a resounding success with an exceptionally strong first day seeing many top names attending, the high caliber of visitors to the show reinforces the interest in self-service and digital signage throughout the UK market,” We were delighted that the event provides a unique platform for visitors to discover the best consumer interactivity in the industry,” commented Jan Back, Event Manager, hf media & events.

Next year’s show will build on the successes of this year and is due to take place in October 2015 at Th

e Barbican Exhibition Hall, London.

Kiosk Lockdown – Five tools to help you set up a kiosk

A kiosk can serve a multitude of purposes–and with the right apps, setting one up is fast, simple, and affordable. Here are top 5 from TechRepublic.  

Source: www.techrepublic.com

Kiosks make it easy to display information about your company, allow users to interact with website-driven company directories, get details about products, advertise your products and services, and much more. But how do you set up a kiosk? Surely they are complex creatures that require much care and attention!


Not even remotely. Kiosks can be created using a standard machine or even a tablet. With simple and cost-effective solutions, you can have one up and running quickly. If you don’t want to invest too much time and money into the project, the five kiosk apps listed here are well suited for the task. In some instances, these apps will require you to have the HTML pages already set up and ready to go. Let’s dig into them and see if one will serve your needs.

Surefox, Sitekiosk, Porteus (Linux), FrontFace, FluxBox (linux)

More very good choices: KioWare and also KioskSimple

Kiosks make it easy to display information about your company, allow users to interact with website-driven company directories, get details about products, advertise your products and services, and much more. But how do you set up a kiosk? Surely they are complex creatures that require much care and attention!

Not even remotely. Kiosks can be created using a standard machine or even a tablet. With simple and cost-effective solutions, you can have one up and running quickly. If you don’t want to invest too much time and money into the project, the five kiosk apps listed here are well suited for the task. In some instances, these apps will require you to have the HTML pages already set up and ready to go. Let’s dig into them and see if one will serve your needs.

PopID Facial Payment – Seven Questions for Yale Goldberg

PopID Facial Payment kiosk

Topics: How Many Subscribers, Retail, EV Charging Stations, Voice and AI, Micro-Loans

Yale Goldberg is the CEO of PopID and is leading the way in facial payment technology. California is the point of origin for the technology but recently it has expanded to Japan (see post on Wendys). Worth noting that some of the technology behind his solution is from Datacapsystems on the payment side. We shared the fascination with Contactless technology like this and wondered what else they might be into.  We got the chance to ask him some questions and below is our exchange.

Related – NRF Best Payment Kiosk Innovation Finalist – PopID Pay By Face – Facial Payment

yale goldberg facial payment PopID

Yale Goldberg facial payment PopID


Q: 70,000 subscribers at end of 2021? How many are forecasted planned-for by end of 2022?

A: We currently have over 82,000 users (just over 80,000 at the end of 2021) and we are expecting significant growth in 2022. The majority of our users are from the 5 college campuses that we have a presence on and we expect to reach over 20 additional college campuses this year, which will spur large enrollment and usage growth for PopPay.


Q: Restaurants are primary market focus but are you looking at other segments (e.g. Costco)

A: Absolutely. We have a few retail locations that accept PopPay and we are seeing increased interest in biometric payment from large chains in the retail and grocery industries, as well as many others.


Q: How about extending to other payment situations such as EV Charging stations at restaurants (and letting Google Maps point traffic at you)

A: We have some amazing integrations that are piloting or being finalized (Bobacino, Miso Robotics, and delivery apps). We aim to allow brick and mortar and ecommerce retailers across the board to be able to accept PopPay as simply another payment method, like cash, credit card, Apple Pay and others.


Q: CLEAR is expanding from travel (airports) to hospitality/hotels with their facial recognition — how do you see facial payment progressing in 2022

A: The general public is becoming more and more comfortable and excited about using biometrics to authenticate identity. We are excited for the growth of the industry as a whole and believe 2022 will be a year of tremendous growth for facial recognition.


Q: Are there plans to include voice command technology to complete the contactless circle?

A: This is something that we have thought about over the years and is definitely a possibility. Currently our payment devices accept hand gestures as tips and we believe hand gestures are a great method for keeping the interaction contactless, but there may be opportunities for voice recognition as well.


Q: How could AI be used?

A: There are many ways that we can leverage AI for our payment platform. Most notably our micro-loan structure lends itself well to incorporating AI and is something that is already in the works.


Q: How would it feel to win the NRF award? (contingent on winning of course)

A: Over the past 4 years we have built an unbelievable team, partnered with companies that are willing to do everything in their power to help us succeed, and brought on advisors and investors that empower us to think outside the box and enable us to pursue our lofty goals. The award is really for everyone that has played a role in our journey over the past 4+ years. We are also excited for our great partner, DataCap, who nominated us for the award and has been all that we could ask for in a partner, and for the future of payments, something we believe will be synonymous with DataCap and PopPay.


Thank you very much Yale for taking time out to answer some questions!

KioWare Uses PROPORT Tablet for Demos at Kiosk London Expo

Traverse City, Michigan (PRWEB) October 13, 2014 — KioWare has chosen ADT’s powerful PROPORT™ tablet for demonstrating their Android Kiosk software at the Kiosk London Expo on October 15-16.

Source: www.prweb.com

The PROPORT is a powerful Android-based commercial tablet from AD Technologies that can be deployed as a kiosk, point-of-sale terminal, digital signage display, business process solution, and more. 

KioWare Releases New Versions of Kiosk Software

Version 3.4 of KioWare for Android is now available. Also available is Version 7.3.0 of KioWare for Windows. With External Device Support for a plethora of new devices, this latest release of KioWare Kiosk Software Products allows for integration with new payment, printing, and security devices.

Source: www.kioware.com

Disable status bar, Spanish language, and EMV compliance & devices added.

CEO-Corner Jim Kruper KioWare

CEO Corner ceo-corner

Where we talk to the “Big Cheese” and find out more about who they are and their company.  The choice of who you do business may come down to the look in the eye and a simple handshake.


Ten Questions for Jim Kruper with Kioware

James Kruper President KioWare

James Kruper President KioWare

What is your company name, location and your position?

Analytical Design Solutions, Inc.  DBA  KioWare,   York, PA, USA, and  President


 

 

How is business these days?

Business is very good, though it is interesting how the market is changing now that OEM Android devices are available for the self-service market as well as new markets, so I am very glad that three years ago we developed an Android version of KioWare.


 

What is your most popular product?

While our KioWare for Android market share is growing, it is still our KioWare for Windows products out in front, and, in particular, our KioWare Lite for Windows product remains the perennial leader of the pack.


 

How large a company are you?

We remain a small and nimble company of 14 staff members all based in York, PA.  One of our biggest strengths is the experience of our staff. Excluding me, our staff averages 7 years of tenure with the company, and our technical staff is even longer averaging 8 years of tenure.  New for 2015, we will be opening an office in England starting with a staff of two.  This is an exciting expansion for us and will help us better support clients in EMEA.


 

How many years have you been in business?

I formed ADSI in 1991, and while our early years were doing engineering consulting and IT consulting in the electronics industry, we gradually concentrated on IT consulting across all industries, and in 2001 we landed a self-service project from which KioWare was born, and we have never looked back.


 

What is your biggest market(s) or skills focus, or do you have multiple?

KioWare being self-service system software and thus the foundation upon which a self-service application is run means that we are viable in all vertical markets.  Our largest markets are retail, healthcare, financial and government.  Our focus is to provide the self-service framework upon which your application resides, so that you don’t need to re-invent the self-service wheel, and you can concentrate on the value-add of your application and let us be concerned with the self-service integration issues.


 

What are the strengths of your company?

Many times, our customers want us to develop the application that will run on KioWare, so we have very talented and experienced graphic designers and developers, and I am very proud of the industry awards we have won over the years.  One of our biggest strengths is the commitment we make to customer service.   When you call in with a technical issue, you will speak to one of our developers or sales representatives and should your issue be significant it is likely you will talk to the developer responsible for that section of code.  Naturally, we want our customers to have the best experience with KioWare, but there is another benefit to our being readily available to our customers.  Speaking with existing and prospective clients provide us with valuable information about product features & customer needs.  So while it is expensive to provide personal customer support, in the long term it is absolutely a win-win for everyone.


 

What market trends can you share with us that you think are pretty obvious?

Android is broadening the market for self-service, in particular expanding the need for KioWare in the Purposed Device market.  Employers supplying tablets or phones to their staff need to limit how the device is being used, so this isn’t a classic self-service deployment where the device needs to be used by the general population, but rather a device which is only being used by a single person, but the device needs to be locked down to ensure it is used only in a productive and safe manner.  In addition, Android OEM quality hardware solutions are increasing, so it is clear that deployers will have additional good options moving forward.


 

Company Information

KioWare Kiosk Software
Analytical Design Solutions, Inc.
+1 717-843-4790 – x250
877-843-4790 – x250 (Toll Free USA)

Kiosk Software – New Release! Version 3.5 of KioWare for Android

KioWare kiosk software news and Kiosk industry news. KioWare Press Releases, Kioware Company information

Source: www.kioware.com

New to KioWare Full for Android is a feature called “Heartbeat Geofencing”. Heartbeat Geofencing alerts the server when a device leaves the “green zone”. By setting the green zone to geographic parameters where the device is allowed to physically reside, KioWare Full for Android alerts KioWare Server when the device leaves the predetermined area. A heartbeat is sent, alerting KioWare Server as to zone violations, ultimately sending an email or other notification to your kiosk management team when configured to do so. KioWare Server allows for remote kiosk management, usage stats, kiosk health monitoring and remote content updating.

The NEW KioWare for Windows!

Preview the New KioWare for Windows! Watch our video presentation as we share information and a first look at the new KioWare for Windows, built on the Chromiu…

Source: www.slideshare.net

Now built on Chrome for a richer experience

NRF VIP Award Candidate Make-A-Wish & Nanonation

NRF VIP Award Candidate Make-A-Wish

See Nanonation candidate at NRF and the VIP Awards

Koen’s Farm

Ask most seven-year old’s what they would wish for, you are likely to hear a list of dreams for sports stardom, fame, or the latest PlayStation. When Koen, a young boy dealing with a serious raspatory condition, was asked, he instead wished to make the hospital experience a little more enjoyable for children dealing with long term medical issues. His selfless wish was grated by Make-a-Wish and revealed to him and family this past April, on the 41st anniversary of the start of Make-A-Wish.

Koen regularly visited the pediatric clinic at Avera Medical Center for treatment. These were long days, hours of travel, and never knowing how many “pokes” he might get. On a trip home from one such visit, feeling tired from the experience, he thought of something, telling his family “I want to get kids minds off it and I want them to feel better”. Born from this was the Koen’s Farm project. A transformation of the Avera Pediatric waiting area, and by specific request by Koen, to have an interactive touch screen to entertain and teach other kids about his favorite subject in the world, farming.

Make-A-Wish however didn’t know where to start. They had never had a wish like Koen’s before. The connection was made through Avera, a current customer of Nanonation who joined forces with a local exhibit design company and Tractor Supply Company to make the wish happen.

Nanonation jumped at the chance to contribute to such a unique wish, one so aligned with the company’s expertise. Make-A-Wish is a special organization to Nanonation, given that one of their own team members family was a wish recipient in 2012. “Seeing the impact a wish can have to a child and their family, we couldn’t pass up lending our skills to this project” said Zac Rustad, a Vice President at Nanonation. This isn’t the only Make-A-Wish project Nanonation worked on, having created an interactive experience for another chapter to highlight stories behind wishes. “But this was different,” added Rustad, “this was not just talking about a wish story but being part of creating one.”

Nanonation donated 200+ hours of creative and development services to create the interactive display.

The kid-focused experience uses 3D animations narrated by Koen to show fun and engaging content on the big equipment used on a farm like Koen’s family. There is also a quiz game and a digital coloring book experience. To help the Make-A-Wish funding go as far as possible to the transformation,

Nanonation worked with partners Dell, Elo and Peerless-AV to have the hardware for the experience donated.

Many children have already enjoyed Koen’s Farm. Some beg not to leave because they’re having fun! Koen loves to tell others about his farm in the hospital waiting room, "I want kids to know that I care about them. I want them to know they're not alone.” Koen’s generosity and passion are depicted in every detail, and it will touch the lives of others for years to come.

Self-Checkout Kiosks by FEC

Self-Checkout Kiosk by FEC

We welcome our latest Gold sponsor, FEC.

  • Four sizes & resolutions to fulfill different needs
  • Standalone, Desktop or Wall-mount
  • Expand your in-store aisles or your menu board to expand sales
  • Device flexibility to expand kiosk capabilities
  • Windows or Android
Self-Checkout kiosk

Self-Checkout kiosk

Contact information

Mark Buenaventura
FEC USA
41668 Christy St. Fremont, CA 94538
Tel: 510-683-9188
www.fecpos.com
www.youtube.com/user/FECPOS

About FEC

FEC is world-class technology experts with over 23 years of experience in the design, development, manufacture and support of POS systems, tablets and kiosks to deliver better customer engagement

Current Projects
  • Public welfare lottery and sports lottery betting machines.
  • Hospitality industry touch point-of-sale terminals.
  • Retail point-of-sale touch terminals.
  • Supermarket touch point of sale terminals.
  • Fanless touch point of sale terminals.
  • Kiosk and Self-check out Terminals.
  • Point of sale terminal peripheral products.
    a. Customer display screen (LCD, VFD).
    b. Cash register keyboard.
    c. Cash register.
    d. Magnetic stripe card reader.
    e. Touch-controlled LCD screen display.
    f. RFID/fingerprint reader.
  • Integrated point-of-sale solutions.
Developing projects
  • Cloud base management system.
  • New generation of point-of-sale terminals.
  • New generation of Kiosk and self-check out Terminals.
  • New generation of lottery machines.
  • Gaming Machines.

More information

FEC_KS-3682W-compressed PDF Brochure

Olea Kiosks Names Director of Sales

Olea Kiosks, Inc. new Director of Sales is Daniel Olea.  We are personally acquainted with Daniel and he will, undoubtedly, prove to be a strategic advantage. With the new millennials becoming a major segment of users his insight will prove invaluable. Congratulations from all of us at Industry Group!

Olea Kiosks®, Inc. Announces Director of Sales – Daniel Olea

OLEA KIOSKS IN THE NEWS

Olea kiosks Sales Director

Olea Kiosks Sales Director

Olea Kiosks® Inc., a visionary provider of innovative self-service kiosk solutions, today announced the expanded role of Daniel Olea to Director of Sales.

In this role, Daniel’s responsibilities will include both sales team leadership and revenue acceleration through new strategic vertical markets. Daniel will lead the sales team through its next stage of growth and continue to build and execute its corporate strategy.

As the fourth generation in the business, Daniel spent several years as an account executive with the company. With a strong understanding of strategic initiatives, in 2021, he was promoted to Director of Business Development and led the company in its development of long-term growth plans.

“With our focus on strategic growth, we need a sales leader that can set a strategy to propel us forward and lead and motivate the team to work towards our next objective,” explained CEO Frank Olea.

Click here to see the full press release.

3D Printing Kiosk Best Buy

Nov 11, 2015 | By Kira  —  LINK TO ARTICLE

Though we’ve recently seen some major retail names including Staples and Lowe’s enter the 3D printing consumer market, it’s clear that they were just at the forefront of a massive global movement. Next in line to make the consumer 3D printing leap is electronics giant Best Buy, who today introduced specially-made kiosks showcasing ROBO 3D products at select retail locations.

The kiosks were designed as a partnership between kiosk manufacturer Frank Mayer and Associates Inc and ROBO 3D. They include a 3D printer, several 3D printed objects, as well as an interactive video that educates customers on the 3D printing process. The ROBO 3D printer and filaments on display will be available for consumers to purchase.

Makers of the R1 +Plus desktop 3D printer, ROBO 3D was apparently looking for an eye-catching way to break the retail barrier, one that would display their product options, introduce consumers to the still-burgeoning technology, and be achievable on a very short timeline. Luckily, they were able to gain premier endcap placement at select Best Buy stores to bring their vision to reality (in retail marketing, endcap displays are placed at the end of an aisle, and are generally perceived to give the brand a competitive advantage since they are visually appealing, high-traffic areas).

“We had to pull together this endcap display and experience in a short period of time and Frank Mayer and Associates, Inc. was able to work with us extensively to make it happen” said Braydon Moreno, CEO of ROBO 3D. “The vision of the endcap came to life based on our ideas and working with their team was truly seamless.”

Frank Mayer and Associates, based in Wisconsin, is an industry leader in creative design and manufacturing of branded in-store merchandising displays, interactive kiosks and store fixtures.

The presence of these eye-catching and shopper-friendly 3D printing displays at such a widely-known electronics retailer as Best Buy is particularly promising for companies such as ROBO 3D, as it gives them the ability to reach a much wider range of potential consumers who may not yet be familiar with the technology. Though it has not yet been revealed whether the kiosks will eventually expand into more Best Buy locations, they are nevertheless a great way to introduce shoppers to the power of personal 3D printing.

Micro Market – 365 Retail Acquisition

micro market kiosk optconnect

Micro Market Kiosk acquisition by 365 Retail

Noted on KioskMarketplace

Good writeup on acquisition by 365 Retail. Micro Markets have held steady and last year it was Slabbkiosks that was purchased.  It’s an interesting market in that the main competitors share a lot of the same people and origins. Its a lot like the thinclient market in that respect.

The logistics of storing, heating and refrigeration of foods for certain period of time can be daunting, especially in the age of delivery of super fresh. We like the Amazon model in high traffic areas where inventory turnover is very short-lived.

Then there are the new vendors such as Square and others which entering the market and on the technology edge pushing the more conventional micro market vendors. Much like supermarkets like Kroger and Safeway must now battle online groceries. When the dust settles who is the new king?

In corporate environments we can see micro-markets evolving into employee spaces that include telemedicine and HR options.

We should highlight that one of our sponsors, OptConnect, is very involved in micro markets. We recommend contacting OptConnect for more information. Image courtesy of OptConnect.

====================

Micro Market Kiosk article excerpt

365 Retail Markets’ recent purchase of one of its largest competitors, Company Kitchen’s self-service technology division, marks the first significant acquisition in the micro market industry and a milestone in one of the kiosk industry’s least celebrated rising new verticals.

Micro markets are not one of the larger interactive kiosk applications, but they do demonstrate the interactive kiosk’s unique ability to transform an everyday customer experience — in this case convenience purchases — for millions of consumers. 365 Retail Markets’ acquisition of Company Kitchen’s tech division demonstrates the degree to which interactive kiosks are contributing to the acceptance of self-service technology for daily activities.

Related Articles

Micro market Kiosk Requirements – Models For Micromarket Retail Application

Micro market Kiosk – Exchange And USA Technologies Partner

Smartphones Replace Kiosks At Latest Three Square Micro markets

Global Entry Kiosks Biometrics Change

Global Entry Kiosks Update

Global Entry Kiosks

Here are Global Entry kiosks which KIOSK, one of our sponsors, manufactured and supplied.

We’ve got some exciting news for frequent flyers: Global Entry is making its kiosks even more efficient by eliminating passport and fingerprint scans, and relying instead on facial recognition technology.

Passengers who have Global Entry and arrive at some airports from international destinations don’t need to scan their passport, put their fingers on a fingerprint sensor and then answer a questionnaire. They just have a picture taken and then collect a printed receipt from the kiosk, which they give to an officer. Then they can exit the airport immediately after the baggage claim.

https://thepointsguy.com/news/global-entry-facial-recognition/

 

More Related links

Global Entry Kiosks & DHS Kiosk – A Discouraging State of Affairs – what has happened to the ?

Global Entry Kiosk Program Kicks Off at SJC

Global Entry Kiosk at Newark | Customs and Border Protection

https://thepointsguy.com/news/global-entry-facial-recognition/

About Global Entry

Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Members enter the United States through automatic kiosks at select airports.

At airports, program members proceed to Global Entry terminals, present their machine-readable passport or U.S. permanent resident card, place their fingerprints on the scanner for fingerprint verification and complete a customs declaration. The kiosk issues the traveler a transaction receipt and directs the traveler to baggage claim and the exit.

Travelers must be preapproved for the Global Entry program. All applicants undergo a rigorous background check and in-person interview before enrollment.

While Global Entry’s goal is to speed travelers through the process, members may still be selected for further examination when entering the United States. Any violation of the program’s terms and conditions will result in the appropriate enforcement action and termination of the traveler’s membership privileges.

How to Build kiosk hardware| ARCA

How to build Kiosk Hardware blog entry by ARCA

Finding information on building a kiosk from scratch is difficult.   Where should you even begin? There’s a lot to try and figure out.  Software.  Hardware.  Integration.  Deployment. As a fun project, I decided to try and forget everything that I’ve learned about kiosks and start from the beginning.  Thankfully, forgetting everything came pretty naturally to me.   Essentially—I wanted my mind to be a blank slate.   So, like everyone else, I started with Google.  My first search query was “developing a kiosk from scratch”, and the results were a bit disappointing.  The only one that really grabbed by attention was a case study from Elo Touch Solutions titled “Strategies for Successful Kiosk Implementation.”  In the case study, Elo did a great job of talking about the growth of the kiosk industry, suggestions for kiosk deployment, and the importance of touch technologies.  But as you can imagine, since Elo is a for-profit company it was skewed towards their technology.
Source: arca.com

More How to Build Kiosk Hardware resources here:

The Case for Self Service

Custom self-service kiosk or commodity?

Guide to Picking a Kiosk Provider

Instant EMV card issuance solution in new self-service kiosks

The extension of the solution to kiosks is part of our on-going plan to transform branches for the digital age of banking and give our customers advanced services and a seamless experience,” said Saleh Alzumaie, General Manager Retail Banking Group for Al Rajhi Bank.

Source: www.gemalto.com

This is the first deployment of our instant issuance technology in self-service kiosks in Saudi Arabia and, since its introduction in January, the number of cards being produced this way has increased threefold.”

Pilot Telehealth kiosk for digital doctor visits launches at GHC

Telehealth Kiosk

http://www.northwestgeorgianews.com/rome/news/local/pilot-kiosk-for-digital-doctor-visits-launches-at-ghc/article_5ffb4538-bc41-11e6-a00d-a3921928fd81.html

telehealth kiosk

telehealth kiosk

Georgia Highlands College has joined eight other University System of Georgia colleges in launching a system-wide pilot for LiveHealth Online Kiosks, a live two-way video machine with a board-certified doctor.

Source: www.northwestgeorgianews.com

Pilot kiosk for digital doctor visits launches at GHC

Future of travel kiosk technology on display at Mandalay Bay

Travel Kiosks

There’s little more frustrating than long lines and delays at the airport. The tech businesses gathered at Mandalay Bay this week are out to eliminate that.

Source: www.fox5vegas.com

Video story from Future Travel conference highlighting SITA unit.

Travel kiosks most often seen are the CLEAR kiosks that are always featured in news stories. The units use biometrics to recognize and pass you thru airline check-in lines. Border kiosks and DHS kiosks are often mentioned and shown as well/

 

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