McDonald’s Kiosk News: More touch screens and table service just the beginning

By | April 24, 2022

Last Updated on April 24, 2022 by Craig Allen Keefner

McDonalds Kiosk – more touch screen and table service CNN

McDonalds Kiosk table service

McDonald’sCEO Steve Easterbrook says the fast food giant is rolling out self-order kiosks, mobile pay options, an updated interior design, even table service.

“Customers have access to information that gives them much more control over their lives,” Easterbrook said in an interview with CNNMoney’s Cristina Alesci.

That’s pushing consumers to demand more, he says — especially in the way of personalized eating.

“They’re expecting us to evolve and offer greater convenience,” Easterbrook said.

Source: money.cnn.com

Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk