Category Archives: Kiosk Newsbits

Kiosk manufacturer news

Kiosk Industry is the news engine for the Kiosk Manufacturer Association or KMA, a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT). Kiosk Industry Association leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks.

The Kiosk Industry Group acts as the professional news and marketing website for the kiosk and self-service industry. We are funded by those companies for the benefit of developers, resources and client companies interested in self-service, kiosks, thin or internet terminals and POS systems. News about the industry and by the industry that is relevant to companies looking to utilize self-service, and companies which assist in doing just that (hardware, software and application).

TSI Partners With OTech On Patient Check-In Efficiency

TSI Healthcare, a national leader in the sales and support of customized NextGen® Practice Management and Electronic Health Record solutions, announced a partnership with OTech Group LLC. This partnership will deliver the next level of patient care to its providers with in-practice patient kiosks.

Source: www.prweb.com

TSI and OTech partner up in the medical kiosk for patient check-in kiosk running Nexgen.

Automated Checkout – Retailers Rethinking self-service checkout lanes

Walmart made April Hubbard’s day by replacing its perpetually backed up do-it-yourself checkout lanes this month with six express registers staffed by real people.

Source: www.tampabay.com

A negative story on self-checkout machines and Walmart, Winn Dixie and Albertsons. This story seems to come out like clockwork.  WD and Albertsons have always balked at self-service, same as Safeway. Meanwhile the growing chains do offer that option (Kroger for example).  I don’t think Walmart has pulled any machines though I am sure they are experimenting with express lines. I give this story content 3 out of 5 stars.

Restaurant kiosks demographics

QSR kiosks are big these days and the poster child might be Paneras actually though for sure McDonalds “once again into the fray” efforts bring a lot of attention (ditto for Wendy’s and others). Good quote from Olea and good article.

Source: www.qsrweb.com

Here were the demographics

  • 18-24 year olds are more than 70 percent likely to visit a restaurant if it had a kiosk option;
  • 25-34 year olds are 65 percent more likely to visit;
  • 45-54 year olds are 60 percent more likely; and
  • 55+ year olds are 40 percent more likely.

Self Service Technology touches it all: Self-service

Technology touches it all: Self-service and other innovations are changing …

Source: www.filmjournal.com

The technology behind self-service, self-payment and choice has begun to infiltrate the food and beverage world in a way that is irreversible and all-encompassing, saving labor, time and money for the operator. Having iPads on the table to pick up, browse, and enter your order means you no longer have a waiter. You simply have a delivery to your table. 

8 Signs of Amateur Touchscreen Kiosk Application

Have you ever been using a self-service kiosk and thought to yourself “that’s obviously not right?”  Anyone who uses kiosks on a regular basis has at some point interacted with a kiosk that was less than professional.  As a kiosk software company we’ve had the privilege of developing kiosk applications deployed across the US and I’ve compiled a list of signs …

Source: blog.kiosksimple.com

Eight big (and usual) “NOT THE BEST IDEA” implementations. Case studies in reverse can be useful. Avoid the usual errors *and assumptions.

Kiosk Cloud News – Gartner, Rackspace & Magic Quadrant

Kiosk Cloud Technology News As a member of a team that strives to be the world’s greatest service company, I am proud to announce that Rackspace has earned leader positions in Gartner’s Magic Quadrant for Cloud-Enabled Managed Hosting in North America and Europe, for the… Source: www.rackspace.com Editor Note 2022 — how quickly things change. Once the darling,… Read More »

Under Armour Charging Kiosks for shoppers to store, charge phones

Under Armour is not in the phone charging business. Rather, the company has teamed with ChargeItSpot to provide kiosks where shoppers at Under Armour’s  Brand House stores, including in Baltimore, can store and charge their phones for free while shopping.

ChargeitSpot says it provides charging stations for retail stores, casinos, hospitals, malls, stadiums and other venues. The arrangement was confirmed by Under Armour.

The bright-red kiosks  in Under Armour stores depict the company’s logo.

Each kiosk contains eight charging compartments.  Shoppers enter their phone numbers and charge the device while shopping, then retrieve it by entering the phone number again.

Philadelphia-based ChargeItSpot offers a mobile app that can alert users when their phone battery is running low.

Source: www.baltimoresun.com

Visualplanet kiosk solutions with touchglass – Installation

Large-format touch-sensor expert Visualplanet is calling its new ‘touchglass’ product an industry game-changer. A glass-laminated variant of Visualplanet’s trademarked ‘touchfoil’ product, touchglass is aimed at integrators who require durable and customised sensors for public-facing touchscreen solutions. To create touchglass, Visualplanet has formed a strategic partnership with bespoke glass manufacturer Romag. The latter’s glass shaping, curving and ceramic printing machinery

Source: www.installation-international.com

cool new stuff

NEC Display Simplifies Access to Kiosk

NEC Display’s turnkey ultra-high-definition display and kiosk solutions expedite apps in education, retail, transportation and hospitality sectors.

Source: www.businesswire.com

CHICAGO–(BUSINESS WIRE)–NEC Display Solutions of America, a leading provider of commercial LCD display and projector solutions, announced today the availability of display kiosk and UHD solutions. The new solutions provide a simplified way of bringing cutting edge technology to a variety of key markets.

 

Included in these solutions is a one-year subscription to 4K content, NEC Display’s Intel i5 powered OPS (Open Pluggable Specification) computer, and an NEC award winning UHD display. These solutions make it easier for organizations and channel partners to adopt UHD displays and showcase amazing 4K content. True Definition Network™ is an ever-growing marketplace of award-winning visual art, specifically optimized for integration with UHD/4K displays.

 

Meanwhile, NEC is facilitating the quicker deployment of digital signage with its new series of kiosk solutions, comprised of NEC’s 42-inch and 46-inch V Series displays with touch overlays, as well as NEC’s OPS-PCIB-PS PC powered by Intel, preloaded with Windows 8.1.

Walgreens offers a safe way to dispose of unused medication

The new safe medication disposal kiosk in Springfield is 1 of 13 new locations installed in Massachusetts to dispose of unused medications.

Source: wwlp.com

Walgreens Regional Vice President Brad Ulrich said, “It helps by getting drugs off the street; both medications that are no longer needed, or just to get them out of medicine cabinets and out of the home into a safe disposable environment.”

Marion County sheriff tried to profit off kiosk deal

OCALA — A report says a former Central Florida sheriff tried to profit off a crime-fighting kiosk business, violated several department policies and that the kiosks posed a safety hazard to the public.The report by the Marion County Sheriff’s Office and prosecutors said crimes likely were committed by ex-sheriff Chris Blair and his chief of staff, Fred LaTorre, but they won’t be prosecuted.The Ocala Star-Banner reported Sunday that’s because Blair entered a deferred prosecution plea deal

Source: www.theledger.com

They used the funds to develop the prototype and then purchased 100 of the kiosks. Then, knowing they intended to profit, they used their respective positions with MCSO to market the kiosks to other agencies.”

 

The first 100 kiosks were electrical shock and fire hazards because monitors had been removed from their housing and mounted inside the kiosks, according to the report.

Microsoft stops selling Windows 7 and Windows 8.1

Out with the old, and in with the new. Microsoft yesterday stopped providing Windows 7 Professional and Windows 8.1 licenses to original equipment manufacturers (OEMs), including its PC partners and systems builders. This means that, as of today, the only way you can buy a computer running Windows 7 or Windows 8.1 is if you can still find one in stock.

Source: venturebeat.com

Driving people like me to the Embedded channel.  Many still buy computers with Windows OS and one of the snafus with Windows 10 for consumers is that automatic updates are mandatory.  

A year after the US deadline, EMV compliance lags

EMV system compliance has taken longer than many expected due to the complexity of integrating certified hardware with software and processors. Part 1 in a two-part series explores why the transition has taken so long, especially in the unattended retail sector.

Source: www.kioskmarketplace.com

“It does seem like it could be going better on the deployment side,” said Frank Olea, CEO of Olea Kiosks Inc., a kiosk designer and manufacturer. He said the payment processors have to become familiar with EMV-compliant hardware, which takes time.

 

“The retailers all have to change to this technology, so there is a rush on equipment, and there’s a rush on certification,” said Paul Burden, director of software a Meridian Kiosk.

 

“EMV requires communication in both directions [between the processor and the chip card],” said Greg Burch, vice president of strategic development at payment equipment manufacturer Ingenico Group. “The complexities of that are much more than traditional magstripe.”

 

“It’s a more complicated integration,” agreed Rob Chilcoat, president of operations at UCP Inc., an EMV compliance consultant that assists companies with EMV migration. “Every link in the chain has to be certified.”

 

“These smart terminals actually package and encrypt the data before it ever leaves the device, which is a concept called point-to-point encryption,” Chilcoat said. “Combined with Derived Unique Key Per Transaction, that is what ultimately provides the security assurances to the merchants and the kiosk providers that their system won’t ever be the source of a significant breach of customer card data.”