Category Archives: restaurant kiosk

Restaurant Kiosk

Technology Solving Restaurant Drive-Thru and Kitchen Modernization

After focusing tech investments on off-premise, restaurants will look for solutions to raise convenience and lower cost of labor

Highlights

  • Modern Drive-Thru Ordering – dual drive-thru lanes alongside pickup lanes, and perhaps walkup pickup windows. At first glance, the multitude of options that elevate the classic drive-thru experience might look like a complicated traffic jam. But the key here is to ease the customer experience.
  • Food Lockers Will See Increased Use — operators are responding with technology like preorder pickup lanes and food lockers.
  • Automats – Brooklyn Dumpling Shop — a New York City-based dumpling franchise that is opening its doors this spring — takes the food locker idea one step further by offering the automat 2.0. The 24-hour grab-and-go spot — which is ready to open its doors in Manhattan after delaying due to the pandemic — allows customers to place mobile orders for any number of dumpling varieties, then scan their smartphone and the correct UV-lit (for sanitation purposes) cubby will pop open.
  • Kitchens and Robots — Brooklyn Dumpling Shop is bringing robotics into the kitchen to add even more contactless precision, in partnership with Miso Robotics.
  • Effective and Useful Data Connection — Lunchbox organizes digital users into three categories: lost, regular and active customers.

Quick Service Restaurant Trends

Cloud-based Restaurant Solutions — What’s Growing and What’s Not Note —  new resources section quick service restaurants trends added below which includes companies like Gloria Food and Tillster. – original post from explorekeyser Editors Note: additional data on restaurants from Toast — They recently came out with their Q3 Trends Report and Industry Survey. Toast is the largest POS installation… Read More »

Restaurant Kiosk – National Restaurant Association Show To Go 2021

Show To Go Update for National Restaurant Association 2021 Are you looking for restaurant kiosk technology?  The Kiosk Association has restaurant kiosks, drive thru kiosks, locker kiosks, pickup kiosks and all types of digital signage kiosks. PCI and EMV technology for future-proof installations. ADA and accessibility information which extends from kiosks to your mobile ordering and website online… Read More »

Samsung Kiosk News — All-In-One Kiosk with Contactless

Samsung’s all-inclusive Kiosk available in 12 countries worldwide In Brief (well, maybe not so brief…) Writeup on LinkedIn Highlighted – contactless ordering and payment (applepay samsungpay) 24″ Inch touchscreen (apparently you touch the screen) First time we’ve seen power consumption used as a benefit First we have seen UL-certified antimicrobial and not impressed (Zinc pyrithione aka Head and… Read More »

Samsung Kiosk Restaurants – GRUBBRR Rolling out – Case Study

GRUBBRR Rolling out Samsung Kiosk Update 3/4/2023 — Restaurant Spaces mostly reiterated all the same data points and added some ad hoc comments from Goodhew + a nice video of Goodhew speaking to audience. Notes below. GRUBBRR, an industry-leading provider of self-ordering technologies that are revolutionizing the way that commerce is transacted, announced today that it will be… Read More »

Restaurant Self-Order Kiosks Ole Miss Student Union

Student Union Food Order Kiosks Nice writeup on student union restaurant kiosks. This is another project by Aramark working with Grubhub (using Elo kiosks and Ingenico POS devices.) Here is a summary: New kiosks and screens in the student union: The article reports on the recent installation of ordering kiosks and monitors in the Gertrude C. Ford Ole… Read More »

Five Reasons Restaurant Need Self-Service Kiosks – GRUBBRR

Restaurant Kiosks – Why You Need Them From blog on GRUBBRR Jun2020 June 5, 2020 by Ishanya Narang Eating out is a common feature of our social and personal lives. Everything from dates to important client meetings often happens at a restaurant, yet, there have been minimal changes to the way in which we obtain our food. Customers are changing and so are their habits, but because… Read More »

Tactile Dot Braille Tablet & Square POS

Tactile & QSR Cool Videos Update Introduction Couple of nice videos this week with first real-time tactile graphics display (no piezo thank you) and also Square integrating with restaurant kiosks.. Dot Pad, The First Real-time Tactile Graphics Display The Dot Pad is a tactile graphics display designed for the visually impaired. It features a patented actuator technology based… Read More »

People – Top Ten Women in Restaurants

From Hospitality Tech MURTECH awards 2020 – By Anna Wolfe, Senior Editor – Restaurants – 05/15/2020 A billion-dollar digital channel, the most successful limited-time offer in a brand’s history, and a platform that empowers restaurants to take charge of their businesses online: These are just three noteworthy accomplishments from the winners of Hospitality Technology’s 2020 Top Women in… Read More »

Restaurant Research – State of Industry 2021 National Restaurant Association

Restaurant Research Report The National Restaurant Association each year prepares a comprehensive overview of the restaurant industry and provides a look ahead. The Association’s research is considered the most authoritative source for restaurant industry sales projections and trends. It is based on analysis of the latest economic data and extensive surveys of restaurant operators and consumers. See p.… Read More »

Taco Bell Kiosk — Times Square Digital – All-In-One-Computers Elotouch

All-In-One-Computers Help Taco Bell Go All Digital Nice article on restaurant kiosks and the new Taco Bell kiosks from QSR Magazine Apr 2021. Times Square comes with its own unique set of variables.  The guess is Elotouch is providing the all-in-one computer with wall mount or countertop mount. Our guess is j1900 Celeron with Windows (and enhanced version… Read More »

Restaurant Kiosks, NRA Show To Go, Ghost Kitchens, Taco Bell

Press release today from PRNewswire Kiosk Association Apr2021 DENVER, April 16, 2021 /PRNewswire/ — National Restaurant Association has launched Show To Go and the Kiosk Association is a participant. The online show runs through August 2021. We have eight showcases online: QSR Self-Order, Touchless Controls, Outdoor Menu Boards, ClearConnect full suite solution, Restaurant Kiosks, gigantic digital signage (LVCC), large digital signs and touchscreens. April 21 is a… Read More »

State of The Restaurant Industry – Bank of America 2021

State of Restaurant Industry A pretty sensible look at restaurants by Bank of America analysts in November 2021. Here BoFa link Many restaurant operators adjusted operations, added technology and trimmed expenses. The past 18 months have ushered in new options for restaurant dining, or accelerated industry trends: curbside pickup, delivery, contactless payment (card, phone or digital), alcoholic beverages… Read More »

Restaurant Tech News – Panera’s Chief Digital Office Talks Restaurant Tech

Restaurant Tech New Frontiers The kiosk association is happy to sponsor the latest Digital Dive session.  Leaders from Panera and Chipotle Mexican Grill join CREATE May 4 to talk omnichannel strategies, AI, automation, the metaverse and more Don’t miss CREATE’s May 4 Digital Dive featuring interactive discussions on what’s next in restaurant tech with leaders from Panera and… Read More »

CREATE Restaurant Event – Free Pass ($500 value)

Restaurant Technology Tradeshow Denver Big return of CREATE to Denver. The Kiosk Association is a returning sponsor (three years now) –  Sponsors these year are Johnsonville, Coca-Cola, and Tyson.  Supporting sponsors include Revel, Stratcache, the Kiosk Association (KMA), Keurig/Dr. Pepper and Presto to name some. Date: September 19-21, 2022 Location: Sheraton Denver Are you a restaurant executive wanting… Read More »

Restaurant Kiosk – CREATE in Denver 2022

Restaurant Kiosk Event Press Release by Kiosk Association — DENVER, Colo.,  September 12, 2022 —  Contact: For more information:  [email protected]  The return of CREATE Restaurant Technology event in downtown Denver. The Kiosk Association is a returning sponsor (three years now) –  Sponsors these year are Johnsonville, Coca-Cola, and Tyson. Participants include iHop, Nations Restaurant News (NRN), Noodles, Denny’s, Wendys… Read More »

Digital merchandising leader in Chicago for QSR Restaurant Kiosks

CHICAGO — September 29, 2016 — Coates, a global leader in digital merchandising software, kiosks, and digital drive-thrus, expands the reach of its world-class products with the opening of its U.S. headquarters in Chicago, which includes a fully equipped innovation lab. The new Coates Lab offers quick service restaurants (QSR), retail brands and agencies a state-of-the-art space for a hands-on, personalized experience of the future of digital merchandising. With more than 50 years of leadership in digital solutions, Coates is in a unique position to take customers from proof of concept, design and manufacturing to installation and support, to provide their customers the most engaging experience.

Source: www.coatesgroup.com

Coates Lab encompasses displays, kiosks, digital drive-thru solutions, beacons, facial recognition and social media powered by Switchboard, the groundbreaking, data-driven content management system (CMS) developed by Coates. Switchboard enables brands to deliver a personalized and localized one-to-one experience in-store, similar to what online retailers offer on their websites, with an online record of the buyers’ past purchase history and a personalized greeting using Coates’ Switchboard content management system.

Transformation of the Drive-Thru – Whitepaper

Drive-Thru Restaurant Technology Whitepaper Learn the latest drive-thru trends taking place across the restaurant technology industry that are meeting customers’ needs while increasing operators’ revenues. Excerpt Once considered an adjunct to an established restaurant, the drive-thru has evolved into an essential business component helping eateries achieve profitability and exceed customer expectations. Drive-thru’s are illustrative of a case where… Read More »

Digital Menu Boards — Panasonic ClearConnect™ Restaurant Solutions

Digital Menu Boards for Drive-Thru Restaurants Editors note: Drive-thru is becoming the new norm given the effect of the pandemic. McDonald’s already gets 75% of their sales from Drive Thru.  Historically restaurants have drawn from a diverse set of providers for all the various components that comprise a drive-thru solution. Get the screens from A, the software from… Read More »

Restaurant kiosks demographics

QSR kiosks are big these days and the poster child might be Paneras actually though for sure McDonalds “once again into the fray” efforts bring a lot of attention (ditto for Wendy’s and others). Good quote from Olea and good article.

Source: www.qsrweb.com

Here were the demographics

  • 18-24 year olds are more than 70 percent likely to visit a restaurant if it had a kiosk option;
  • 25-34 year olds are 65 percent more likely to visit;
  • 45-54 year olds are 60 percent more likely; and
  • 55+ year olds are 40 percent more likely.

Hospitality Kiosks – What the Kiosk Can Do for Hotels and Restaurants

What The $1B Kiosk Industry Can Do For Hotels And Restaurants News followup from Pymnts.com What The $1B Kiosk Industry Can Do For Hotels And Restaurants  Excerpt: Kiosks aren’t just for selling tickets or providing customers with another way to order a meal. They can personalize the guest experience too. “Our take on it is that we’re all… Read More »

Restaurant News – Global Payments Acquires SICOM

Global Payments to Acquire SICOM Systems, a Leading Provider of Enterprise Technology Solutions to Restaurants September 27, 2018 04:05 PM Eastern Daylight Time ATLANTA–(BUSINESS WIRE)–Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced today an agreement to acquire SICOM Systems, Inc. from LLR Partners. SICOM provides enterprise, cloud-based software as a… Read More »

5 Key Learnings from Panera’s Digital Transformation Blaine Hurst

Originally published on LinkedIn on November 8, 2018 Blaine Hurst Chief Executive Officer & President Panera Bread I had the opportunity to sit down with Lisa Su and Jon Fortt last week for CNBC’s Productivity@Work event to talk about C-level perspectives on technology. So I thought I’d share more broadly some of our key learnings on digital transformation. In… Read More »