Retail is the global growth engine for self-service kiosks. According to the latest 2018 Frost & Sullivan report Retail, Transportation & Logistics, and Hospitality are the key vertical markets with revenue contributions of 22.6%, 17.7%, and 14.5% respectively. Here is some 2018 data by Frost and Sullivan and their kiosk research report.
Click for vertical kiosk research market numbers
Interactive retail kiosks are the largest segment of deployed kiosks. Analysts estimate that retail kiosks comprise at least 30% of the entire self-service kiosk market. Locations include Department Stores, Grocery Stores, Big Box Specialty Retailers and Convenience Stores.
Retail kiosks provide convenient services to customers such as bridal and gift registry, non-stock product ordering, wayfinding directories, employment, product lookup, company information and targeted offers. These services increase consumer awareness and offer new channels for retailers to grow their business.
Unveiled this week the “Connected Mall” experience in Palo Alto, Calif. The installation features a “smart” directory developed by eBay for the Simon Innovation Group that elevates the shopping experience by providing consumers with a suite of services, including point-to-point navigation and personalized offers and deals. Source: www.retailingtoday.com Features of the new digital directory include: A 72″ LCD,… Read More »
Recently while on a road trip through New England, I got to experience the Ziosk. This table top kiosk streamlines the dining experience. Source: jbcreativellc.com Good review of Ziosk. Posts 2025: 982
NCR, the global leader in consumer transaction technologies, announced today that the NCR SelfServ 90 will be deployed by Ryohin Keikaku Co, Ltd. in Japan. Source: www.ncr.com This is the latest unit that NCR debuted at NRF 2015. Here is link for brochure Posts 2025: 1,042
Sears 2015 Interactive In-Store Displays Last week I took a walking tour of the local Sears. My tour was thru appliances and the main crux was to look at all the tablet information stations mounted on the appliances. The tablets are 7 inch Android designed and manufactured by CTS (Connected Technology Solutions). Sears has installed around 10,000 of… Read More »
The Psychology Behind Retail Kiosk Marketing Editors note – originally published on the Frank Mayer and Associates, Inc. blog. Link to article Katie Kochelek February 8, 2019 If you’re anything like me, you’ve visited that magical, wholesale warehouse Costco with good intentions to pick up the necessities – paper towels, cheese, yogurt, the like. Fast forward an hour and… Read More »
NRF 2016 Retail Kiosk Gallery Pictures of units that we took as we toured NRF in NY for 2016. The coolest demo was Diebold actually. Posts 2025: 1,016
On the heels of launching a beauty line for The Honest Co., Jessica Alba is further expanding her $1 billion empire with another brilliant business strategy: opening airport kiosks for all those last-minute travel essentials. Source: www.hollywoodreporter.com Posts 2025: 1,019
January is the NRF 2016 trade show in New York. This year looks to be busier than ever for self-service and signage. I did a count of exhibitors and it over three pages long. Retail lockers and automation are going to be high on the list of attention again this year. I’ll be there (big thanks to Pitney Bowes and… Read More »
Success in retail is often measured by revenue-per-square-foot and customer satisfaction. Find out how retail kiosks can bring you more of both!
Source: www.olea.com
Some good points. Recommended read
Smart technology consumer products are breaking the interactive retail barrier in creative, educational and experiential ways. Frank Mayer and Associates, Inc. sponsored a white paper, “Interactive retail opens the door to market growth”, delving into this topic and what to watch for in the coming year. An excerpt from the whitepaper: While more and more retailers offer experiential… Read More »
Personally, I think 2014 was the year when the hype around digital technology in retail stores crested a wave.
Source: econsultancy.com
Interested in seeing how Microsoft technologies like Windows 10, Microsoft Azure and Office 365 are transforming commercial industry solutions in Retail, Hospitality, Financial Services, Healthcare, Manufacturing, Public Sector and more?
Source: channel9.msdn.com
Retail kiosks — a good idea for retailers and a good idea for customers. Providing self-service option is rapidly becoming not an option.
Source: www.olea.com
New writeup by Olea on rationale and ROI for Retail Kiosks. Some of the advantages discussed include:
Good examples of kiosks like this are the ones in REI where you can look up extended stock and sizes, same thing for Cabela’s and also Kohls.
The project is a win-win for Samsung and the third-party retailers as these retailers are able to transact through their own point-of-sale system which increases their bottom line.
Source: www.businesswire.com
200 location endless aisle project Samsung with iQmetrix
A Nike Store in Paris unveiled a new in-store machine which allows customers to test custom colors on sneakers using augmented reality.
Source: www.digitaltrends.com
Nike has slowly been testing how augmented reality can help customers. Last year, the company filed a patent application for an augmented reality system that helped people reach their exercising goals.
Bricks and mortar retailers benefit from e-commerce habits Reprint of blog post by David Anzia SVP of Sales for Frank Mayer and Associates, Inc. The growth in e-commerce does not mean the death of bricks and mortar retail. While it is certainly true that e-commerce is growing quickly, bricks and mortar sales still account for most total retail… Read More »
The Big Show NRF 2018 – Retail Kiosk Come see retail kiosk and retail self-service. NRF 2018 looks to be bigger and better this year. 500+ exhibitors and 40K attendees. January 14-16 at the Jacob Javits Convention Center (as usual). We want to highlight our members that will be there and if you want to make an appointment… Read More »
The Kiosk Industry Association financially supports the RetailROI Retail Orphan Initiative – We encourage all companies to contribute to the organization of their choice. A Success Story – A Child That Should Have Been a Statistic by Greg Buzek This is a brief story of Demetrius Napolitano, a young man who should have been a statistic. He grew up and… Read More »
Preface – We’re at an inflection point in physical retail experiences: 2019 may very well be marked as a turning point. For the first time in five years same-store sales are stable (versus declining), break-out e-commerce brands continue solidify their positions of growth by opening physical stores, and as retailers turn to their previously under-capitalized fleet of stores (after-all, they were investing in… Read More »
Excerpt from new report by NRF and Forrester covering Retail in 2019 NRF Research The State of Retailing Online 2019 Developed in partnership with Forrester Research, the annual State of Retailing Online report provides an overview of metrics from the previous year as well as retailers’ key priorities, investments and challenges for this year. For the first time,… Read More »
Matt Townsend, global business reporter for Bloomberg, on how digital natives like Warby Parker have recognized they need physical stores to grow and prosper. Hosted by Pimm Fox and Lisa Abramowicz.
Source: www.bloomberg.com
Nice audio podcast. Main point being online advertising is getting more and more expensive while brick & mortar is getting cheaper and cheaper. Lots of added benefits to B&M too. Examples as well. Recommended
F&I documents, vehicle sales agreements, brochures and more, we all know that dealerships are businesses that rely heavily on printed products.
Source: www.autoremarketing.com
The company has made NFTouch available in a variety of dealer packages. FRG shared the base package for the product includes four “wheel” kiosks (digital stands next to a showroom vehicle) and a showroom Master kiosk (which provides discount coupons, showcases campaigns, monthly features and specials). The Digital Wheel Stand allows the sales manager to instantly change vehicle pricing and offers.
The packages are customized in an effort to suit dealer needs, and the kiosks are leased over a set term, with delivery and installation within 60 days of ordering.
And for shoppers that might not have made it to the dealership within store hours; they can receive information, as well. The company also offers an After-Hours kiosk, which sits just inside the dealership window and works through glass.
Here is the Boots page on recycling — New trial by Boots for recycling What is the Recycle at Boots scheme? Together with No7, we’re doing our bit to help keep our planet beautiful. That’s why we’re trialling a recycling scheme where you can bring your empty beauty, health, wellness and dental products, from any brand, that can’t… Read More »
Retail Kiosk News from Tech Crunch Valued at $535 million, autonomous retail startup Standard Cognition has emerged as a soon-to-be tech giant and the best hope for merchants to compete with Amazon Go. Cashierless checkout is poised to transform brick-and-mortar commerce, and shop owners fear having to battle Amazon’s technology alone or partner with it, exposing data it… Read More »
3D Printing Kiosk Shoes and Macy’s video From Resa Private Limited — Opening Macy’s with 4 in-store locations this week, opening 50 Pop ups by Summer. We are looking for good talented 3D printing Techs. https://www.linkedin.com/feed/update/urn:li:activity:6363900427720810498/ Related Retail Kiosk Stories 3D Printing Kiosk Best Buy – Kiosk Industry https://kioskindustry.org/3d-printing-kiosk-best-buy/ Nov 12, 2015 – Makers of the R1 +Plus… Read More »
It was not the market dynamics that took these companies under, it was the fact that their owners took on so much debt that it positioned them to only be successful if all the market dynamics went their way. They decided to purchase a Formula One race car and forgot they have to dodge potholes on I-94 in Chicago to and from work. And when they fail the world wonders and laments the loss of these retailers and make it sound like this is an overall retail issue. It’s not.
Source: www.ihlservices.com
Judging from the usual apocalytic headlines it is pretty easy to assume Retail has been officially terminated by a mobile phone and Amazon. If you look at the numbers for retail it shows a $5 Trillion market is growing at 5.4% year to year. But this is bad news?
News announcement from Olea Kiosks Read more Certain interactions are a natural fit when it comes to pairing the modern consumer with kiosks and other forms of self-service technology. The case has long been made for kiosks at airports and grocery stores, for example. Another obvious marriage is that between the ATM and the person who suddenly… Read More »
“Device Hopping” is a technical shopping term referencing online shopper behavior. A New York Times article titled “Retailers Try to Adapt to Device-Hopping Shoppers” (December 2012) refers to the “device hopping” process as researching and shopping on one device and purchasing on another. A Barilliance study from June of this year found that 41% of Smartphone Shoppers started… Read More »
Online retail giant Zappos.com has just launched a 20,000-foot physical retail store in its home of downtown Las Vegas. The experimental space is run in partnership with retail logistics startup OrderWithMe, which just raised $28 million for an ambitious project to change the nature of mom-and-pop retail. Source: venturebeat.com Cool unit Posts 2025: 1,325