Simon and eBay ‘connect’ for new mall experience | RetailingToday.com

By | December 3, 2014

Unveiled this week the “Connected Mall” experience in Palo Alto, Calif. The installation features a “smart” directory developed by eBay for the Simon Innovation Group that elevates the shopping experience by providing consumers with a suite of services, including point-to-point navigation and personalized offers and deals.

Source: www.retailingtoday.com

Features of the new digital directory include:

  • A 72″ LCD, full HD, all-weather touchscreen viewable in direct sunlight
  • Mall maps available in 3D view, with accurate orientation of the shopper within the mall to their exact location, including the direction he/she is facing
  • The option to browse through the interactive map, events, services and store deals, also allowing a shopper to search for what they are looking for by touching multiple categories (food, services, retail, restroom, etc.) Upon selection of a specific store or service needed, the interactive map will highlight its location and the best route
  • The shopper can then push the directions to their mobile phone and follow the recommended path to their selected store (international mobile numbers are accepted)
  • A “today” button that highlights events and deals happening on that specific day
  • Handicap feature allows the shopper to shift the orientation of the map and menu, creating a more easily accessible experience
Author: News Editor

Kiosk manufacturer experience since 1993. Engineer for Verizon Bill Pay kiosks while at KIS in Colorado. Extensive device knowledge for printers, scanners, currency, PCI, ADA, touch screen technology, outdoor, biometrics such as fingerprint and IRIS. Runs and manages the current kiosk association, KMA. Works with U.S. Access Board on ADA and accessibility. PCI SSC participating organization. Member of National Retail Federation (NRF) and National Restaurant Association.