ACRELEC News from Around the World Very nice video of new Burger King drive-thru AI ordering and regional updates. Not surprising as it seems the most accomplished of all kiosk providers in the world is ACRELEC (and especially ACRELEC America). Acrelec just rebranded too. We actually awarded “Best of 2024” to two separate kiosk models (K27). Here is… Read More »
Self Service Kiosk October 2024 News from Kiosk Manufacturer Association Our kiosk industry booth at IAAPA features a strong lineup of partners WESTMINSTER, Colo., Oct. 15, 2024 (PR Newswire) — Kiosk Manufacturer Association updates for October 2024, announced. As we gear up for IAAPA in Orlando this November, we’re excited to showcase our expertise in the kiosk market.… Read More »
Custom Configured Kiosks: Unlocking the True Potential of Self-Service Kiosks Nice article by Olea Kiosks on custom kiosks and all the details that have to be considered. Olea actually is one of the candidates for “Best Of” awards in NYC this January. Thanks to several units but specifically the Empire State Building (which Trip Advisor selected as… Read More »
FSTEC Kiosks Trade Show See us in Dallas in #1009. You will find us near TOAST, Bite, Soundhound and Panasonic– Where Restaurants and Tech Connect — Contact – email [email protected] or call me for more information. Contact info for attendees below. We’ll be showing the Olea self order restaurant kiosk and the Pyramid both running the Nanonation Self Order… Read More »
ADVANTECH Finalizes AURES Acquisition Introducing the “ADVANTECH-AURES” Brand to the Global Market TAIPEI, Taiwan – Oct 4th, 2024 – ADVANTECH (TWSE: 2395), a global leader in AIoT and artificial intelligence, announced today that it has finalized its acquisition on block shares of AURES Technologies SA, a French Company renowned for its POS and KIOSK Brands. On October 1st,… Read More »
McDonald Kiosk With Cash and Coin Test In Progress In February 2024 we did a photo tour of latest McDonald’s restaurant here in Colorado showing counterless “Kiosk-Only-Ordering”. We went back today and decided to try out the cash and coin payment option. We checked with management and it seems like the ratio of cash to credit (or mobile)… Read More »
McDonald’s touchscreen kiosks were feared as job killers. Instead, something surprising happened McDonald’s touchscreen kiosks are explained as having surprising and unintended results such as “labor redistribution”. This is probably the first article for this fellow on kiosks and we are surprised he didn’t touch on robotics. All in all, it is a nice article, though. For reference, McDonald’s… Read More »
The Rise of the Restaurant Kiosk This Restaurant Kiosk Buyer’s Guide will teach you what you need to know when buying kiosks for your restaurant operation. Over the last couple of years, we’ve experienced a significant digital transformation in the quick-service restaurant (QSR) industry. It has seen the integration of technology into everyday operations. Among the most impactful… Read More »
Voice Order for Self-Service Kiosks Kiosk Voice response promises to add new interactivity for self-service devices how do kiosks help people with speech needs? When we think of interactive kiosks, what typically comes to mind is the touch-enabled displays that are a nearly ubiquitous component of today’s self-service devices. Trained in part by the tap, pinch and swipe… Read More »
Getting Users to Use Kiosks It can be a challenging equation despite taking into all the location and situational factors. People are used to standing in line. They are not uses to seeing kiosks everywhere even though these days they are showing up everywhere. Recognition. A little like going thru drive thru at McDonalds and telling them you… Read More »
Self Service Kiosk Machine Industry News May 2024 WESTMINSTER, Colo., May 13, 2024 (APnews and PR Newswire)— This week the National Restaurant Association show in Chicago starts. Booth 5536 (near Square and Toast) will have 6 different demos from the Kiosk Manufacturer Association (KMA). See the Clover POS kiosk integrated with digital menus. Also a Square kiosk with… Read More »
McDonald’s Kiosk Provider ACRELEC We are happy to welcome Thibaud and ACRELEC as a gold sponsor of the Association. Best known for its deep involvement with McDonald’s, ACRELEC has many customers worldwide. US headquarters are in Chicago Some interesting facts are ACRELEC has over 30,000 software licenses (many at McDonald’s I hazard the guess). Interesting too is the… Read More »
If The Shoe Fits, then buy it! How easy is it to find the shoe size 12 (46 EU) or larger? The answer is “It Depends” About the Writer: Christoph Nussbaumer is the CEO of REINGroup based in Austria. Alpine Kiosk boasts a diverse array of designs, each is highly adaptive and radiating elegance and sophistication. Alpine Kiosk… Read More »
Self Service Restaurants – What Do You Like? After a busy NRF 2024 show, I found myself with hours to wait at JFK airport. Needing a quick meal, I headed to a well-known burger chain. Instead of the usual counter, two tabletop kiosks were the only way to order. A line of 10-15 people stretched in front of… Read More »
Self-Order Software Solutions Come to NRA booth 6576 in Chicago and see super-economical self-order station for restaurant Acquire Digital Restaurant Software Improve quick-service restaurant efficiencies with ordering software to place orders on the go. Easily synchronize content to menu displays for a complete digital experience. Website link Self-service and digital ordering is the way of the future for quick-service restaurants. As… Read More »
Self-Service Restaurant Kiosks Enhance Customer Experience Frank Mayer and Associates, Inc. and GRUBBRR team with The Chicken Shack on a self-service kiosk solution program for the restaurant chain’s multiple locations. In Brief 22 Locations (west of Mississippi) Line busting the cash register lines major benefit Increased ticket averages per customer Insight Frank Mayer has been expanding its unattended… Read More »
Press Release September 2024 APNews — WESTMINSTER, Colo., Sept. 10, 2024 (SEND2PRESS NEWSWIRE) — Kiosk Manufacturer Association: FSTEC in September! This month we have added Quick Quote. Over 100 participating companies and we’ll send to appropriate ones. Kiosks and more on For Sale listings + plus super discount Chinese display quotes. Seminar 9/12 for Casinos wanting to go… Read More »
Kiosk News from Kiosk Industry August 2024 FSTEC in September! Big news in amusement parks with Six Flags and Cedar. In January we hand out awards for Best of 2024/23. Submit yours today, it’s free. To submit an RFP or ask a question, email [email protected] or call 720-324-1837. Here is our calendar to schedule. EAA timelines update: June… Read More »
Consumers now have the opportunity to customize orders and bypass the counter line through self-service kiosks and mobile apps.
Source: chronicle.augusta.com
OPEN ABOUT THREE weeks, the Aiken County McDonald’s is seeing about 60 percent of its indoor business at the kiosks, according to franchise owners.
Restaurant Kiosk Technology Trends Spotted at The NRA Show 2018 With another successful year at the National Restaurant Association Show under our belts (our 13th!), we gathered the most talked about technology trends from the show to share – just in case you missed it… 1. Third-party delivery replacement Restaurant operators have come across many issues with… Read More »
Reported in Retail Automation June 2021 McDonalds AI Drive-Thru Ordering Violates Privacy Laws in Illinois and now headed to Court From EatThisNotThat Jun2021 – Editors Note: You could see this coming given the test being run in Illinois which has some of the strictest privacy laws. In Brief: McDonalds testing AI-powered drive-thru ordering at 10 restaurants in Illinois Voice Analysis… Read More »
Restaurant Self Order & POS Adopted at Glacial Rate We enjoy hearing all point of views. ReformingRetail consistently berates retail and restaurants for ignoring solutions as long as they can. Latest article by Jordan Thaeler on adoption rates. Interesting to hear the historical talk and we’ll add some too. According to restaurant kiosk vendors, only 10% of QSR… Read More »
Facial Recognition Turning Retail On Its Face Very nice writeup on Retail and Restaurant on facial recognition by Thibaud Denolle of ACRELEC America. You can contact Thibaud at his LinkedIn or by email. Summary of Facial Biometrics in Retail Technology Overview: Facial biometrics uses AI for identity verification via facial features. Real-World Applications: Brands like Steak n’ Shake… Read More »
In the Wild – New McDonald’s in Thornton Colorado Editors Note 12/17/2024: We have seen the “counterless” McDonalds but their latest “test” is ultra-small stores that have no inside dining, or drive thru and seem to be geared for pickup and delivery by services. Pickup lockers outside are standard. Story on QSR Magazine. Thanks to Sixteen-Nine for tip.… Read More »
Stats – Restaurant, POS, Kiosks, Digital Signage We all like stats and numbers, too. Generally, though, any stats for any market are 95% of the time from India + they are automatically raised 10% from last year’s report + they want $5000 for them. Generally all the wrong companies are listed, there are very pretty charts and graphs,… Read More »
POLYTOUCH Flex 21.5 Product Spotlight Our space-saving kiosk is a revolutionary solution designed to optimize limited space while providing a seamless self-service experience. It maximizes floor space, integrates easily without sacrificing seating capacity, and offers a user-friendly interface for effortless browsing, customization, and payment. The POLYTOUCH FLEX21.5 offers an array of different models, including the slimmed down FLEX21.5… Read More »
Kiosk Self Order with Ordering Kiosk Every week another case study for a restaurant going self-order hits my desk. While monsters like Chick-Fil-A do a test delivery site and suck all the oxygen out of the media, another small to medium business takes advantage of self-service done right. Hero Boy Sandwich in Georgia Hero Boy Sandwich Co. in… Read More »
Robots for Food Delivery in Restaurants It’s a good time with NRA coming up to review some of the robot servers that are “flooding” the market now. Recently a feature on CBSnews and California restaurant (see link below) Key players in this emerging market include Appetronix Inc, Euphotic Labs, Home Tech Innovation Inc, Hyper Food Robotics Ltd, Kitchen… Read More »
Popeyes Rolls Out Self Order Kiosks by ACRELEC Good to see Acrelec with big win in Prague and Popeyes. And we tacked on news from KFC and the UK. As of 2021. We must admit we eat at Popeye’s. We like the Cajun chicken fingers (Chick-Fil-A is too sweet). Their drive thru is kind of wonky and sometimes… Read More »
ACRELEC Deploys new kiosks at Wendy’s New deployment for Wendy’s by ACRELEC America We had talked with Wendys at NRF 2022 and they told us then they were very dissatisfied with their current provider reliability and the complete lack of remote monitoring. Cheap price becomes not so cheap when the kiosks run out of receipt paper and the… Read More »
Kiosk Solutions – Frank Olea Interview Join host Kate Orara as she chats with Frank Olea, CEO of Olea Kiosks, about the future of self-service kiosk technology. Frank shares insights into implementing kiosk solutions that enhance customer engagement across industries like healthcare, hospitality, and entertainment, while offering strategies to future-proof systems against inevitable hardware and software changes. Listeners… Read More »
Restaurant Point of Sale Presentations We went to FSTEC this year in Dallas and some of the presentations are pretty interesting. Thanks to Olea Kiosks , Pyramid Computer and Nanonation Software for making this possible. Presentations Fourth Put Profit on the Menu AI for Restaurant Operations Deputy Maximize Profitability How to Leverage Technology to Prevent Expense Creep Incentivio Revolutionizing Restaurant Marketing… Read More »
Mobile Computer by Elo The M51 rugged mobile computer delivers a 6″ FHD scratch-resistant touch display, Android 14 OS, powerful Qualcomm 6490 octa-core processor, integrated NFC and optional 2D barcode scanner. Available in WiFi and cellular models – both offer IP68, front and rear cameras and warm-swappable batteries. Cool Video — John Lamb • Chief Marketing Officer at… Read More »
Facial Recognition has its Drawbacks in Kiosks From FindBiometrics. Here are the key points from the page: Lawsuit: Steak ‘n Shake is being sued for allegedly violating Illinois’ Biometric Information Privacy Act (BIPA) by collecting and storing customers’ facial biometrics without proper consent. BIPA Amendment: A recent amendment to BIPA reduces potential liability for businesses by counting multiple… Read More »
Restaurant Point of Sale – An Explanation of TOASTTAB Surcharge It is extremely hard to argue with numbers, and a restaurant point-of-sale system adds a 5% higher cost. Another brutal assessment by Jordan Thaeler of Reforming Retail. We are pretty picky. Very nice article to this weekend by Walter Isenberg of Sage Hospitality– a thoughtful article by Isenberg on better ways… Read More »