New Europe Kiosk Partnership Overview – Irish-headquartered Ordú, a provider of advanced online ordering systems for the food service industry, today announces a new €1.5 million investment with global kiosk manufacturer Lazenby Group. Over the next three years, this collaboration is forecasted to generate €9 million in additional revenues for Ordú. It will facilitate the expansion of Ordú’s… Read More »
ACRELEC Deploys new kiosks at Wendy’s New deployment for Wendy’s by ACRELEC America We had talked with Wendys at NRF 2022 and they told us then they were very dissatisfied with their current provider reliability and the complete lack of remote monitoring. Cheap price becomes not so cheap when the kiosks run out of receipt paper and the… Read More »
McDonald Kiosk With Cash and Coin Test In Progress In February 2024 we did a photo tour of latest McDonald’s restaurant here in Colorado showing counterless “Kiosk-Only-Ordering”. We went back today and decided to try out the cash and coin payment option. We checked with management and it seems like the ratio of cash to credit (or mobile)… Read More »
Restaurant Self Order & POS Adopted at Glacial Rate We enjoy hearing all point of views. ReformingRetail consistently berates retail and restaurants for ignoring solutions as long as they can. Latest article by Jordan Thaeler on adoption rates. Interesting to hear the historical talk and we’ll add some too. According to restaurant kiosk vendors, only 10% of QSR… Read More »
McDonald’s touchscreen kiosks were feared as job killers. Instead, something surprising happened McDonald’s touchscreen kiosks are explained as having surprising and unintended results such as “labor redistribution”. This is probably the first article for this fellow on kiosks and we are surprised he didn’t touch on robotics. All in all, it is a nice article, though. For reference, McDonald’s… Read More »
Kiosk Solutions – Frank Olea Interview Join host Kate Orara as she chats with Frank Olea, CEO of Olea Kiosks, about the future of self-service kiosk technology. Frank shares insights into implementing kiosk solutions that enhance customer engagement across industries like healthcare, hospitality, and entertainment, while offering strategies to future-proof systems against inevitable hardware and software changes. Listeners… Read More »
Restaurant Point of Sale Presentations We went to FSTEC this year in Dallas and some of the presentations are pretty interesting. Thanks to Olea Kiosks , Pyramid Computer and Nanonation Software for making this possible. Presentations Fourth Put Profit on the Menu AI for Restaurant Operations Deputy Maximize Profitability How to Leverage Technology to Prevent Expense Creep Incentivio Revolutionizing Restaurant Marketing… Read More »
Press Release September 2024 APNews — WESTMINSTER, Colo., Sept. 10, 2024 (SEND2PRESS NEWSWIRE) — Kiosk Manufacturer Association: FSTEC in September! This month we have added Quick Quote. Over 100 participating companies and we’ll send to appropriate ones. Kiosks and more on For Sale listings + plus super discount Chinese display quotes. Seminar 9/12 for Casinos wanting to go… Read More »
Mobile Computer by Elo The M51 rugged mobile computer delivers a 6″ FHD scratch-resistant touch display, Android 14 OS, powerful Qualcomm 6490 octa-core processor, integrated NFC and optional 2D barcode scanner. Available in WiFi and cellular models – both offer IP68, front and rear cameras and warm-swappable batteries. Cool Video — John Lamb • Chief Marketing Officer at… Read More »
Facial Recognition has its Drawbacks in Kiosks From FindBiometrics. Here are the key points from the page: Lawsuit: Steak ‘n Shake is being sued for allegedly violating Illinois’ Biometric Information Privacy Act (BIPA) by collecting and storing customers’ facial biometrics without proper consent. BIPA Amendment: A recent amendment to BIPA reduces potential liability for businesses by counting multiple… Read More »
The Rise of the Restaurant Kiosk This Restaurant Kiosk Buyer’s Guide will teach you what you need to know when buying kiosks for your restaurant operation. Over the last couple of years, we’ve experienced a significant digital transformation in the quick-service restaurant (QSR) industry. It has seen the integration of technology into everyday operations. Among the most impactful… Read More »
Restaurant Point of Sale – An Explanation of TOASTTAB Surcharge It is extremely hard to argue with numbers, and a restaurant point-of-sale system adds a 5% higher cost. Another brutal assessment by Jordan Thaeler of Reforming Retail. We are pretty picky. Very nice article to this weekend by Walter Isenberg of Sage Hospitality– a thoughtful article by Isenberg on better ways… Read More »
Kiosk News from Kiosk Industry August 2024 FSTEC in September! Big news in amusement parks with Six Flags and Cedar. In January we hand out awards for Best of 2024/23. Submit yours today, it’s free. To submit an RFP or ask a question, email info@kioskindustry.org or call 720-324-1837. Here is our calendar to schedule. EAA timelines update: June… Read More »
Getting Users to Use Kiosks It can be a challenging equation despite taking into all the location and situational factors. People are used to standing in line. They are not uses to seeing kiosks everywhere even though these days they are showing up everywhere. Recognition. A little like going thru drive thru at McDonalds and telling them you… Read More »
Custom Configured Kiosks: Unlocking the True Potential of Self-Service Kiosks Nice article by Olea Kiosks on custom kiosks and all the details that have to be considered. Olea actually is one of the candidates for “Best Of” awards in NYC this January. Thanks to several units but specifically the Empire State Building (which Trip Advisor selected as… Read More »
FSTEC Kiosks Trade Show See us in Dallas in #1009. You will find us near TOAST, Bite, Soundhound and Panasonic– Where Restaurants and Tech Connect — Contact – email info@kioskindustry.org or call me for more information. Contact info for attendees below. We’ll be showing the Olea self order restaurant kiosk and the Pyramid both running the Nanonation Self Order… Read More »
A Critical Analysis of Shift4 Marketing Tactics See full article at Retail Systems — Nice quote — The bigger the payment bro, the grander the spoken lies to induce merchants into signing their absolutely trash payments agreement. Legacy payments companies (Worldpay, Global, Fiserv, Shift4) are the worst offenders. Payment Processors – Shift4 is really Shaft4? Thanks to Jordan… Read More »
Samsung Kiosk July 2024 Review — 2025 Update 2025 Update — Here’s the 2025 news for Samsung kiosk. Looks like the Super Bowl and Mr. Pickle. Grubbrr has a certain opaque quality to it. The documented ROI for example is always mentioned, but never seen. Grubbrr is strategic partner for NCR Voyix. NCR used to make kiosks but… Read More »
Robotic Restaurant Flippy Article by Nancy Luna on CaliExpress — she had done a couple of nice articles (here is minimum wage) Notes One employee to prepare food Nice to see Datacap technology in place. PopID uses that. We have several articles on PopID Interesting use of different height kiosks though the wheelchair height kiosk looks inaccessible via… Read More »
LG InfoComm Awards Here is LG Link LG BRINGS HOME RECORD-SETTING 15 INFOCOMM 2024 AWARDS FOR PRODUCT INNOVATION Broad range of recognition across product categories and channels underscores LG’s ability to provide customers with impactful real-world solutions LINCOLNSHIRE, Ill.. July 1, 2024 –– LG Business Solutions received a fifteen awards for product innovation at InfoComm 2024, setting a record for… Read More »
POLYTOUCH Flex 21.5 Product Spotlight Our space-saving kiosk is a revolutionary solution designed to optimize limited space while providing a seamless self-service experience. It maximizes floor space, integrates easily without sacrificing seating capacity, and offers a user-friendly interface for effortless browsing, customization, and payment. The POLYTOUCH FLEX21.5 offers an array of different models, including the slimmed down FLEX21.5… Read More »
Popeyes Rolls Out Self Order Kiosks by ACRELEC Good to see Acrelec with big win in Prague and Popeyes. And we tacked on news from KFC and the UK. As of 2021. We must admit we eat at Popeye’s. We like the Cajun chicken fingers (Chick-Fil-A is too sweet). Their drive thru is kind of wonky and sometimes… Read More »
McDonald’s Kiosk Provider ACRELEC We are happy to welcome Thibaud and ACRELEC as a gold sponsor of the Association. Best known for its deep involvement with McDonald’s, ACRELEC has many customers worldwide. US headquarters are in Chicago Some interesting facts are ACRELEC has over 30,000 software licenses (many at McDonald’s I hazard the guess). Interesting too is the… Read More »
If The Shoe Fits, then buy it! How easy is it to find the shoe size 12 (46 EU) or larger? The answer is “It Depends” About the Writer: Christoph Nussbaumer is the CEO of REINGroup based in Austria. Alpine Kiosk boasts a diverse array of designs, each is highly adaptive and radiating elegance and sophistication. Alpine Kiosk… Read More »
Market Data Research for McDonald’s and Other Restaurants Report on restaurant market research and kiosks worldwide by Dataos (RBR). Much better than the usual internet scrapes for the Indian datamarts like Research & Markets. They actually contacted us and we provided input on McDonald’s and Burger King. Wendy’s too. Other research conpanies do not canvas people so kudos… Read More »
McDonald’s Voice Order Video Nice video of prototype McDonalds Voice Order. Imagine 3 of these side by side in a NYC McDonalds. Ambient noise level in a restaurant can easily hit 80 db (Noisy Planet NIH). This prototype Kiosk ordering has 99% accuracy because a human is in the loop on every order… If interested in more info… Read More »
McDonald’s 2024 Prototype (with listeners) Kiosk Voice response promises to add new interactivity for self-service devices how do kiosks help people with speech needs? When we think of interactive kiosks, what typically comes to mind is the touch-enabled displays that are a nearly ubiquitous component of today’s self-service devices. Trained in part by the tap, pinch and swipe… Read More »
Brutal Analysis of Acquisition From Retail Systems Analysis of acquisition of Revel by Shift4 — From Reforming Retail. Excerpt Mistruth #1 Shift4 offers payments and other technology to a range of industries, including restaurants. Its restaurant POS system, SkyTab, is used by operators of many large chains, including Burger King, Applebee’s and Denny’s. Huh? Here’s how Shift4’s communications will… Read More »
Self Service Kiosk Machine Industry News May 2024 WESTMINSTER, Colo., May 13, 2024 (APnews and PR Newswire)— This week the National Restaurant Association show in Chicago starts. Booth 5536 (near Square and Toast) will have 6 different demos from the Kiosk Manufacturer Association (KMA). See the Clover POS kiosk integrated with digital menus. Also a Square kiosk with… Read More »
Exposing Olo Part 3: Dropping 40% of Olo’s Enterprise Value into Wisely From retailsystems — Both McDonalds and Five Guys Burgers and Fries compete on a daily basis to offer the public hamburgers and fries. In 2014, McDonald’s spent more than $988 million on advertising. Five Guys Burgers and Fries, in the same year, spent exactly $0. Continuing… Read More »
Restaurant Accessibility Works for Customers and Business Nice point — An important first step for restaurants is to consider the ADA the baseline and the bare minimum, Knackstedt said. It may be a new way of thinking for some operators. But all operators, ultimately, have the same goal: to offer great hospitality to all. Here’s a summary of the key… Read More »
Are You Searching for a Cost-Efficient Kiosk for Self-Ordering with Complete Hardware Integration? Come see the Swift Kiosk at NRA in two weeks. Pyramid – best known for its diverse lineup of Self-Checkout/Self-Serve and Digital Signage solutions – is constantly striving for ‘what’s next’. It’s with that in mind that we are proud to announce our newest development: The POLYTOUCH SWIFT.… Read More »
Robots for Food Delivery in Restaurants It’s a good time with NRA coming up to review some of the robot servers that are “flooding” the market now. Recently a feature on CBSnews and California restaurant (see link below) Key players in this emerging market include Appetronix Inc, Euphotic Labs, Home Tech Innovation Inc, Hyper Food Robotics Ltd, Kitchen… Read More »
Self Ordering Kiosk AI Assist Interested in AI for your self ordering kiosk? Then the new Clover POS kiosk by Nanonation (and Samsung) is a must read. Included is AI Tools Setup Guide pdf. These AI Enhancements will transform your ordering kiosk experience, from crafting enticing menu descriptions to attracting more users and providing the right upsell suggestions to… Read More »
Outdoor Kiosk Solutions Introducing The Boulder Kiosk from Olea: A New Era LOS ANGELES, Calif., April 3, 2024 (SEND2PRESS NEWSWIRE) -– Olea Kiosks®, a visionary provider of self-service kiosk solutions, today announced its latest design, the Boulder Outdoor Kiosk. This new and innovative solution was created to address the growing number of outdoor self-service use cases such as… Read More »