Voice Recognition & Speech Self-Order Assist Coming – See KMA in NY at NRF Big Show Booth #1725 – Meeting notes U.S. Access Board (ADA) PRESS RELEASE UPDATED: NOV 27, 2018 06:00 MST WESTMINSTER, Colo., November 27, 2018 (Newswire.com) – The Kiosk Manufacturer Association had the yearly meeting in Washington, D.C., on Oct. 16, 2018, with the United States Access… Read More »
Self-Service Kiosk Manufacturer Association Board of Directors 2018 The Kiosk Manufacturer Association for Self-Service leads efforts to optimize self-service engagements & outcomes with retail technology such as self-serve order kiosks. PR Newswire link. Kiosk Industry Group Association EASTLAKE, Colo., Feb. 20, 2018 /PRNewswire/ — The Kiosk Industry Association announces its Board of Directors for 2018. 17 companies serve in this capacity and… Read More »
EAA Regulation Timelines Note June 2025 – Worth noting that EAA is a European directive like EN 301-549. The UK is not part of the European Union, although the geography makes it part of Europe. Politically and legally, it is not. If offering products and services to Europeans then those European regulations come into play. EN 301-549 is… Read More »
ADA and Accessibility “Advance Regulatory Guidelines” by Kiosk Association In June it is expected that we will see not one, but two documents from U.S. Access Board on ADA and Accessibility. See our December 2023 post – ADA Accessibility Update – U.S. Access Board Timelines. The Kiosk Association mission is to inform and educate on self-service. Membership is… Read More »
EV Charging Station Accessibility Recently the U.S. Access Board presented on designing accessibility in EV charging stations. Here is some background on the upcoming NPRM which is expected in September. EV NPRM 9/00/23 https://www.reginfo.gov/public/do/eAgendaViewRule?pubId=202304&RIN=3014-AA48 Note there are two different listings for the EV item. The links provided for the NPRM on electric vehicle charging stations are from two different… Read More »
access-board.gov • contact us Access Currents News from the U.S. Access Board • March/ April 2019 Follow the Board on Twitter Access Board to Hold Town Hall Meeting and Training in Indianapolis on May 21 Karen Tamley Elected Access Board Chair Upcoming Board Webinars Poland Creates Entity Modeled after the U.S. Access Board Congressional Measures Address Airline Accessibility… Read More »
Accessibility Guidelines; Self-Service Transaction Machines and Self-Service Kiosks As noted on Federal Register September 21, 2022 — Note too that we did a commentary on AVIXA regarding this. That also includes European notes from ETSI. AGENCY: Architectural and Transportation Barriers Compliance Board. ACTION: Advance Notice of Proposed Rulemaking. SUMMARY: The Architectural and Transportation Barriers Compliance Board (“Access Board” or “Board”)… Read More »
ADA Accessibility Update – U.S. Access Board Timelines It pays to underestimate the completion of a government regulatory process and once again that is true. Both upcoming timelines for official guidance from the U.S. Access Board have been pushed back to January and June. We want to thank Steve Taylor with TaylorPOS for pointing it out to us.… Read More »
Sept 13, 2017 — The U.S. Access Board recently updated the 508 requirements for accessible ICT (information and communication technology) in the Federal space. This is their “press release”. About the Update of the Section 508 Standards and Section 255 Guidelines for Information and Communication Technology On January 18, 2017, the U.S. Access Board published afinal rule updating accessibility requirements… Read More »
Meeting the ADA Kiosk compliance challenge Article from KioskMarketplace July 2014 For Greg Buzek, president of Franklin, Tennessee-based research firm IHL Group, ADA compliance makes good business sense for kiosk operators. “Understanding your customers means being able to accommodate all of them,” Buzek said. “This is particularly true whenever kiosk are deployed in stores. Retailers lose $435 billion… Read More »
HHS Proposed Rule for Section 504 HHS Section 504 Proposed Rule There is a new entry on Federal Register for addressing disability. You may submit electronic comments at http://www.regulations.gov by searching for the Docket ID number HHS–OCR–2023–0013. Follow the instructions at http://www.regulations.gov online for submitting comments through this method. For more info contact Molly Burgdorf, Office for Civil Rights, Department of Health and Human… Read More »
ADA Kiosk Multi-Point Checklist With the new regulations coming soon this year, KMA has issued a draft revision of its 17 point ADA checklist. Best advice in plain english. Begin your project updates or initial design phase with accessibility in mind – a developer’s proverb says that you can spend time planning at the beginning or fixing at… Read More »
Restaurant Accessibility Works for Customers and Business Nice point — An important first step for restaurants is to consider the ADA the baseline and the bare minimum, Knackstedt said. It may be a new way of thinking for some operators. But all operators, ultimately, have the same goal: to offer great hospitality to all. Here’s a summary of the key… Read More »
ADA Brief on Wall-Mount Kiosks This goes for any “interactive” display and/or kiosk mounted to the wall. Quick Guide Anything that is mounted on a wall along a travel (or circulation) path must comply with protruding object requirements. If you have a wall-mounted kiosk or a digital sign and its leading edge is between 27” and 80” above… Read More »
Canada ADA Standards The CSA Group is seeking public comment for modified standards. Some new devices (biometrics) added. First off thanks to Laura for forwarding. Laura is Accessibility Consultant for Leidos on government contracts, responsible for strategic alignment with accessibility best practices and supporting customer experience through universal design. Note: generally this is pretty old school stuff and… Read More »
Standing Tall – Does ADA Discriminate? Editors Note: Being able to think critically about ADA is good practice. There are many forms of accessibility and many of those are ignored in favor of the more popular. The writer is expressing their own opinion and not Kiosk Industry Group/Self Service Kiosk Machine. Discussion was stimulated (see comments below) and… Read More »
ABA ADA Countertop Placement Recommendations Update on ADA ABA Guidelines Hotels Restaurants. We keep seeing companies bragging on LinkedIn about their new projects, such as check-in kiosks at hotels and self-order kiosks for restaurants, as being “ideal.” Sometimes, these projects are in the US, and sometimes, they are outside the US (specifically, Europe). Before proclaiming accessibility, we suggest… Read More »
Penn State Partners with TPGi® to Make Food Service Kiosks Accessible for Blind and Low-Vision Users CLEARWATER, Fla., Sept. 26, 2023 /PRNewswire/ — Penn State has partnered with TPGi®, a Vispero® company and global leader in accessibility software and services, to assist in providing students and faculty with more accessible food service kiosks. Recognizing that screen readers needed to be implemented into its current… Read More »
From Kiosk Association kma.global site March 2021 Update for Europe ADA New draft changes went in 3/19/2021 – release is imminent of 1.1.2 updated. We thought it a good time to bring this back into focus for the self-service community. What is Europe ADA EN 301 549 “Accessibility requirements suitable for public procurement of ICT products and services… Read More »
ADA Kiosk Update — ADA Legal Consequences See our Legal News for the latest developments in law. Original story — Article from TPGi (aka Vispero) on historical legal implications of non-compliance with accessibility. Predominantly it is a lack of accessibility for the blind which triggers the legal action and the plaintiffs checklist seems to be April 2021 Update… Read More »
SSTM News – U.S. Access Board to Host Panel Discussions on Self-Service Transaction Machines (May 19) The U.S. Access Board will host panel discussions on access to self-service transaction machines (SSTMs), including point-of-sales machines and ticket kiosks, as part of its next virtual Board meeting on May 19 from 1:00 – 3:15 (ET). One panel will include representatives from advocacy organizations who will discuss usability issues and accessibility barriers. Another panel will address efforts by… Read More »
Coming Up May 19th From PRNewswire NEWS PROVIDED BY Kiosk Manufacturer Association May 13, 2021, 17:06 ET DENVER, May 13, 2021 /PRNewswire/ — The U.S. Access Board will host panel discussions on self-service transaction machines (SSTMs), including point-of-sales machines & ticket kiosks, at its next virtual Board meeting on May 19 from 1:00 – 3:15 (ET). The Association is participating as a panelist. One panel is… Read More »
Justice Department Files Statement of Interest in Lawsuit Regarding Self-Service Kiosks in Health Care Setting Editors Note: thanks to Nicky for spotting this early and sending it to me. This is interesting on several levels but the main one for us is that the lack of concierge or assistance is detailed. A variant of this for PCI regulations is the… Read More »
ADA Kiosk News Full text on kma.global – Sep13 Excerpt: This update to the FAR includes several key changes to ensure that federal agencies comply with Section 508 in their acquisitions of ICT. One change requires agencies to specifically identify which ICT accessibility standards are applicable to a procurement. Another change requires federal agencies to document in writing… Read More »
This is a catchup post of Marriott Kiosks Reported on Retail Systems Hospitality Update – Hotel Lobbies and Marriott Contactless Arrival Kiosks By Retail Systems | April 16, 2021 Contactless Arrival Kiosks Marriott Arrival Kiosk – click for full size From Hospitality Upgrade — Marriott Delivers on Consumer Desire for Enhanced Contactless Technology Marriott International, Inc. announced the debut of a pilot program… Read More »
See post on KMA.global We held our quarterly call via Teams October 28th. In attendance: Access Board The NFB The Lighthouse for the BLind American Council of the Blind Open Doors Goldstein & Levy William Goren Associates KioWare KIOSK Information Systems Pyramid Computer Vispero Kiosk Group Tech For All Storm Interface Dynatouch Dolphin Computer Access NCR Frank Mayer… Read More »
See KMA.Global post NIST Seeks Public Comment on Recommendations The National Institute of Standards and Technology (NIST) requests public comments on the Draft of Promoting Access to Voting: Recommendations for Addressing Barriers to Private and Independent Voting for People with Disabilities. Under Executive Order 14019 on Promoting Access to Voting, NIST is directed to identify barriers to private and independent voting for… Read More »
What will be considered accessible in 2022? Here is avery nice wrap on accessibility trends going into 2022 answering that question. It is primarily web-oriented but those parallel UI for kisoks, From UXDesign — Sheri Byrne-Haber, CPACC — Blogger, disability advocate, nerd. Bringing the fire on ableism. A11y Architect @ VMware. Wheelchair user w/ a deaf daughter. CS,… Read More »
DOJ Accessibility Analysis March 2022 Announcement In March 2022 the DOJ formally issued a statement regarding accessibility and websites. While that would seem to be confined to websites it is easy to assume that other public communication mechanisms such as kiosks, or mobile phones will be impacted in some way. In particular, transactions performed by the public. You… Read More »
Kiosk Self-Service ADA and PrivacyLegal Decisions Legal decisions related to self-service, ADA, biometrics, privacy, Braille and more are essential. HIPAA fines can be substantial for example. Recently Europe has issued a fine to TikTok for over $550 million. Companies generally put the bottom line first so enforcement is key motivator for them. Amazon might have to think twice… Read More »
How To Improve Accessibility – Testimony by Eve Hill July 2022 Testimony of Eve Hill during Senate Hearing. She calls out the Social Security Administration intake kiosks, calls for enforcement tools among other things and ending the immunity of the federal government for its wide-ranging violations. Interesting point raised “if Access Board is given enforcement authority”. Many thanks… Read More »
WCAG Guidance Closed Systems Published on kma.global Our notes and correspondence. September 29th is last day to comment and best to do via the maillist — “[email protected]” <[email protected]> Hi Craig, The WCAG2ICT task force is glad you and other KMA members will be reviewing the WCAG2ICT First Public Working Draft. In answer to the questions in your previous… Read More »
DOJ Title II final rule on web accessibility Very nice writeup and analysis of the key points on the just released (April 2024) rule on web accessibility. Here’s a summary of the key points: DOJ Title II Final Rule: The page discusses the Department of Justice’s final rule on web accessibility, which includes mobile apps. Definitions: It provides… Read More »
Storm’s New European Sales Manager Prioritizes EAA Although the deadline for complying with the European Accessibility Act (EAA) is June 2025, suppliers and deployers of self-service technology in the EU seem mostly unaware of its existence. This is a situation that Storm’s newly appointed European Sales Manager, Matthijs Verhagen, is determined to remedy. Having previously worked for a… Read More »
Kiosk Accessibility News AI and Digital Transformation: New Paradigms for Accessibility and Inclusion Strategies Note: Both Tech For All Consulting and TPGi (division of Vispero) are Sponsors for the Summit Join disability advocates, corporations, government agencies, academia, and accessibility executives at the 11th M-Enabling Summit, the leading all-inclusive conference and showcase dedicated to fostering innovations, solutions, and strategies for… Read More »