The Disabled and Impaired Population 2023 We are always looking to improve accessibility and one method to do that is to establish the population segments with what impairment. The most good for the most people is a good starting point. Where do differences in accessibility manifest and to what degree. Generally, there are these main categories: The five… Read More »
ADA Regulations Update June 2023 June 15, 2023 — New updated dates for US Access Board NPRMs for EV and POS. Also, ANSI has just released their new EV standards, which include ADA considerations. Thanks to Steve Taylor with TaylorPOS for reminding us of the NPRM dates. Useful reference links: SELF-SERVICE Dec 2023 https://www.reginfo.gov/public/do/eAgendaViewRule?pubId=202304&RIN=3014-AA44 EV NPRM 9/00/23 https://www.reginfo.gov/public/do/eAgendaViewRule?pubId=202304&RIN=3014-AA48… Read More »
HIMSS 2023, Booth 7431 – Making Technology Accessible Storm Interface are pleased to announce their participation at this year’s HIMSS Global Health Conference & Exhibition, the most influential health information technology event of the year. All self-service applications must be compliant with The Americans with Disabilities Act (ADA) and those designed for use in medical related situations are… Read More »
Kiosks and people who are blind or partially sighted As part of our continuing series on accessibility, we were fortunate to interview Sabine Croxford from Royal National Institute of Blind People (RNIB), one of the UK’s leading sight loss charities. By Evan Schuman — Computerworld Columnist,writer for TechCrunch, SCMedia, podcaster, blogger. The convenience and efficiency of kiosks is a powerful advantage… Read More »
EV Accessibility — BSI Standards Group Here is a pdf of accessibility standards PAS 1899:2022 84 pages. Enabling more accessible EV charge points What’s happened and why? Intending to provide an inclusive experience for people with accessibility needs, PAS 1899:2022 is a new standard giving designers, procurers and installers essential specifications on providing accessible public charge points for electric vehicles.… Read More »
Kiosk Industry Self Service News Feb 2023 DENVER, Colo., Feb. 20, 2023 (NEWSWIRE) — It’s President’s Day. And the Kiosk Manufacturer Association news centers around dispensing machines/kiosks and in particular legal cannabis and naloxone. In the naloxone news: last year (and year before) there were zero dollars budgeted by state, local and federal agencies for kiosks that dispense… Read More »
ADA Self-Service News The U.S. Access Board conducted a very in-depth review of accessibility design for retail and restaurants in February 2023. For more information you can email info@kioskindustry.org – we offer free consulting and advice. There were several areas of interest we found in the 2-hour webinar, including: Queues and Waiting Lines Self service shelves (pickup at… Read More »
Retail and Restaurant ADA Guidelines Noted on kma.global The holidays may have passed, but shopping and dining out in the new year continue for many people, including those with disabilities. The Americans with Disabilities Act (ADA) and Architectural Barriers Act (ABA) Accessibility Standards require retail spaces and restaurants to be accessible, from the accessible route at a site arrival point… Read More »
Grocery Self Checkout & Accessibility by Food Institute. Includes comments from Toshiba, Storm Interface and also Kiosk Association. One distinction that we like to make is that self-checkout at grocery stores is closely aligned with Point of Sale terminals and in fact are truly just hybrid customer-facing POS terminals or platforms. You can see on the Toshiba site… Read More »
Accessibility Guidelines; Self-Service Transaction Machines and Self-Service Kiosks As noted on Federal Register September 21, 2022 — Note too that we did a commentary on AVIXA regarding this. That also includes European notes from ETSI. AGENCY: Architectural and Transportation Barriers Compliance Board. ACTION: Advance Notice of Proposed Rulemaking. SUMMARY: The Architectural and Transportation Barriers Compliance Board (“Access Board” or “Board”)… Read More »
Kiosk Self-Service ADA and PrivacyLegal Decisions Legal decisions related to self-service, ADA, biometrics, privacy, Braille and more are essential. HIPAA fines can be substantial for example. Recently Europe has issued a fine to TikTok for over $550 million. Companies generally put the bottom line first so enforcement is key motivator for them. Amazon might have to think twice… Read More »
How To Improve Accessibility – Testimony by Eve Hill July 2022 Testimony of Eve Hill during Senate Hearing. She calls out the Social Security Administration intake kiosks, calls for enforcement tools among other things and ending the immunity of the federal government for its wide-ranging violations. Interesting point raised “if Access Board is given enforcement authority”. Many thanks… Read More »
EV Charging Station Recommendations From U.S. Access Board July 2021 The U.S. Access Board, an independent federal agency that issues accessibility guidelines under the Americans with Disabilities Act (ADA), Architectural Barriers Act (ABA), Rehabilitation Act of 1973 , and other laws, is providing a technical assistance document to assist in the design and construction of electric vehicle (EV) charging stations that are accessible… Read More »
Regulatory News July 2022 Kiosk News AP News and PR Newswire DENVER, Colo., July 18, 2022 (— U.S. Access Board next session to include EV Charging Stations, Kiosks, Information Transaction Machines and POS. Canada’s CSA Group is working on new guidelines, says the Kiosk Association (KMA). Point-of-Sale is likely to center on physical access by customers and audio?… Read More »
Updated Regulatory Information for Kiosks, POS and EV Charging – June 2022 The big news is that the U.S. Access Board has announced its next session which include EV Charging Stations, Kiosks and POS. Not quite sure of the difference between information transaction machines and kiosks but we will find out. For more updates and information contact info@kioskindustry.org… Read More »
Kiosk Association June – ADA Self-Service & EV Charging Stations Contact: info@kioskindustry.org This month we’ve launched a new clearinghouse for EV Charging Stations (https://ev-charging.stations.org). EV charging infrastructure now has significant funding from the NEVI Infrastructure Act. Funds will be released before the end of 2022. Existing ADA regulations such as ADA 2010 and Section 508 apply. We have a complete… Read More »
How to Retrofit Your Self-Service Kiosk for Usability and Accessibility Presented on June 14, 2022 at 12pm ET Join Laura Boniello Miller, Director of Business Development and Traci Martin Murray, Director of Business Development to discuss retrofitting options for making your kiosk deployment accessible to users with disabilities. You have already purchased and deployed kiosks but want (or… Read More »
Countertop Kiosk ADA-equipped Standard Configuration We were cruising the internet and took a look at one of the standard kiosk model being offered by American Kiosks. AK is headed up by Eric Nebola and Tucker Lightsey. Some of you will remember Dan Berry who is one of the reps there. We couldn’t help but notice that the stock… Read More »
DOJ Accessibility Analysis March 2022 Announcement In March 2022 the DOJ formally issued a statement regarding accessibility and websites. While that would seem to be confined to websites it is easy to assume that other public communication mechanisms such as kiosks, or mobile phones will be impacted in some way. In particular, transactions performed by the public. You… Read More »
McDonalds Kiosk Accessibility Jan2022 Update McDonalds has taken the lead in testing and evaluating at large scale providing accessibility features for the blind. One of the improvements is by adding in a screen reader (JAWS Kiosk by Vispero) and coupling that with Storm Interface AudioNav assistive technology. Providing accessibility to every user group has taken on an even… Read More »
Thanks to William Goren and https://www.understandingtheada.com/ — From updated Kiosk Accessibility: The Law is Paying Attention Quest Diagnostics Update + Walmart Blind Access In Brief Court rejected Quest request to dismiss ACB suit. It is moving ahead Quest has already conceded “effective communication” not provided Class action enabled which means corrective measures would need to be done across the… Read More »
What will be considered accessible in 2022? Here is avery nice wrap on accessibility trends going into 2022 answering that question. It is primarily web-oriented but those parallel UI for kisoks, From UXDesign — Sheri Byrne-Haber, CPACC — Blogger, disability advocate, nerd. Bringing the fire on ableism. A11y Architect @ VMware. Wheelchair user w/ a deaf daughter. CS,… Read More »
See KMA.Global post NIST Seeks Public Comment on Recommendations The National Institute of Standards and Technology (NIST) requests public comments on the Draft of Promoting Access to Voting: Recommendations for Addressing Barriers to Private and Independent Voting for People with Disabilities. Under Executive Order 14019 on Promoting Access to Voting, NIST is directed to identify barriers to private and independent voting for… Read More »
See post on KMA.global We held our quarterly call via Teams October 28th. In attendance: Access Board The NFB The Lighthouse for the BLind American Council of the Blind Open Doors Goldstein & Levy William Goren Associates KioWare KIOSK Information Systems Pyramid Computer Vispero Kiosk Group Tech For All Storm Interface Dynatouch Dolphin Computer Access NCR Frank Mayer… Read More »
EV Charging ADA Kiosk Considerations – Are They Subject to Kiosk Regulations? From the KMA.Global FAQ October 2021 Short Answer — Yes Long Answer — Technically all of the regulations mandated today apply to any form of unattended self-service. In the case of some there may not be a touchscreen per se but interaction with the terminal whether via mobile… Read More »
McDonald’s Kiosk Accessibility News In Brief Public announcement by McDonald’s they are intent on addressing accessibility AudioNav selected by McDonald’s More specific details on an implementation schedule, company-owned versus franchisees, new kiosk versus existing kiosks expected prior to NRF 2022 which at the KMA Booth 1606 Storm will be showing the latest in accessibility technology. Worth noting that… Read More »
Screen Reader Kiosk News All company-owned restaurants to offer screen-reader on their kiosks by 2022 In Brief Mounting new keypads and headphone jacks to the touch-screen kiosks it introduced in 2015. Blind users can connect their headphones to the system and browse the digital menu using screen-reader technology and tactile arrow buttons, adding items to their basket by… Read More »
Justice Department Files Statement of Interest in Lawsuit Regarding Self-Service Kiosks in Health Care Setting Editors Note: thanks to Nicky for spotting this early and sending it to me. This is interesting on several levels but the main one for us is that the lack of concierge or assistance is detailed. A variant of this for PCI regulations is the… Read More »
ADA Kiosk News Full text on kma.global – Sep13 Excerpt: This update to the FAR includes several key changes to ensure that federal agencies comply with Section 508 in their acquisitions of ICT. One change requires agencies to specifically identify which ICT accessibility standards are applicable to a procurement. Another change requires federal agencies to document in writing… Read More »
Kiosk Accessibility News See m-enabling website — The Kiosk Manufacturer Association is an exhibitor and sponsor for the upcoming Summit. In Brief Keynote — Sachin Dev Pavithran, Ph.D. Executive Director U.S. Access Board Sponsors – Google, AT&T, Verizon, Microsoft, Amazon, HP and KMA Health Protocols — GREEN (exceeds CDC) Expected attendees – 250 to 500 high level attendees… Read More »
From PatientKiosk August 2021 Olea Kiosks®, Inc. Delivers Height Adjustable Austin Kiosk for Healthcare Patient Kiosk Check-In News from Olea Kiosks August 2021 Patient Kiosk Check-In Adjustable Height Olea Kiosks® Inc., today, announced the addition of its height-adjustable base for the Austin series kiosk. This new addition is available for ordering now. With more than 2500 units in the… Read More »
ADA Kiosk News From Businesswire August 2021 August 18, 2021 03:39 PM Eastern Daylight Time DENVER–(BUSINESS WIRE)–KMA is pleased to confirm that Peter Jarvis has accepted a request to continue as Co-Chair of the Accessibility Committee. Working closely with Peter as Co-Chair will be Nicky Shaw of Storm Interface. “Thank you to Randy Amundson of FMA who previously served as… Read More »
This is a catchup post of Marriott Kiosks Reported on Retail Systems Hospitality Update – Hotel Lobbies and Marriott Contactless Arrival Kiosks By Retail Systems | April 16, 2021 Contactless Arrival Kiosks Marriott Arrival Kiosk – click for full size From Hospitality Upgrade — Marriott Delivers on Consumer Desire for Enhanced Contactless Technology Marriott International, Inc. announced the debut of a pilot program… Read More »
Coming Up May 19th From PRNewswire NEWS PROVIDED BY Kiosk Manufacturer Association May 13, 2021, 17:06 ET DENVER, May 13, 2021 /PRNewswire/ — The U.S. Access Board will host panel discussions on self-service transaction machines (SSTMs), including point-of-sales machines & ticket kiosks, at its next virtual Board meeting on May 19 from 1:00 – 3:15 (ET). The Association is participating as a panelist. One panel is… Read More »
From the NFB May 2021 Editors Note: McDonald’s owns about 5% of its nearly 14,000 domestic locations and the remainder are franchised. McDonald’s has more than 39,000 locations worldwide. Blind Americans Commend McDonald’s for Commitment to Accessibility Baltimore, Maryland (May 2021): The National Federation of the Blind, America’s civil rights organization of the blind, and McDonald’s USA announce… Read More »