From Smart City Design Feb 2021 Feb 5, 2021 — Statement from Storm Interface following conference call with NFB on the use of personal phones as an accessible interface to Smart City terminals. Statement for submission to the NFB, the Federal Access Board and Storm sales personnel. Use of personal phones as an accessible interface As a manufacturer… Read More »
Checkpoint COVID-19 Health Screening Kiosk Reopening during the COVID-19 “new normal” brings a unique set of challenges for employers, starting with how to keep your employees and visitors safe. The Center for Disease Control’s current guidelines recommend that employers should offer daily health screening checks before allowing entry into a facility. Daily Proof of Screening Kiosk Group’s CheckPoint… Read More »
Read full article at Paciello Group March 2020 Healthcare kiosks are, now more than ever, a valuable tool for serving more patients without the need for up close staff interaction. They can be used for checking in patients and gathering symptom information for efficient triage purposes. They can also be used to measure patient blood pressure or heart… Read More »
Self-Service Kiosks for Hotels, Restaurants Article on Hospitality Tech by Vispero Feb 2020 By Laura Boniello Miller, Corporate Business Development Manager for the JAWS Kiosk program at Vispero, parent company of The Paciello Group – 02/26/2020 People with disabilities travel and dine out just like everyone else. Research conducted by the Open Doors Organization in 2015 found that… Read More »
Common FAQ Self-Service Kiosk Questions February 5, 2020 Dave Loyda Full article on site Home » Self-Service Kiosks » Common Self-Service Kiosk Questions Self-service kiosks continue to rise in popularity as a powerful tool benefiting businesses’ customer experience strategies. With this surge in interest comes more inquiries about everything from payment options to ADA compliance. Below, we’ve compiled a list of the… Read More »
Vispero And Storm Interface Collaborate To Provide Accessible Interactive Kiosk Solution December 4, 2019 CLEARWATER, Fla., Dec. 4, 2019 — Vispero, the world’s leading assistive technology provider for the visually impaired, is excited to share news of a partnership between Vispero and Storm Interface, combining the JAWS® screen reader with Storm’s assistive technology products to create the most accessible kiosk experience for users… Read More »
Press release BusinessWire Dec 13, 2019 WESTMINSTER, Colo.–(BUSINESS WIRE)–KMA’s ADA & Accessibility Research Panel serves as an ongoing feedback mechanism between KMA and the community. We invite companies interested in accessibility, associations dedicated to accessibility as well as users who are blind or partially sighted to join and share insights and opinions on accessible technology and more through… Read More »
Kiosk Voice response promises to add new interactivity for self-service devices how do kiosks help people with speech needs? When we think of interactive kiosks, what typically comes to mind is the touch-enabled displays that are a nearly ubiquitous component of today’s self-service devices. Trained in part by the tap, pinch and swipe actions that are the main… Read More »
EV Accessibility — BSI Standards Group Here is a pdf of accessibility standards PAS 1899:2022 84 pages. Enabling more accessible EV charge points What’s happened and why? Intending to provide an inclusive experience for people with accessibility needs, PAS 1899:2022 is a new standard giving designers, procurers and installers essential specifications on providing accessible public charge points for electric vehicles.… Read More »
ADA Self-Service News The U.S. Access Board conducted a very in-depth review of accessibility design for retail and restaurants in February 2023. For more information you can email [email protected] – we offer free consulting and advice. There were several areas of interest we found in the 2-hour webinar, including: Queues and Waiting Lines Self service shelves (pickup at… Read More »
Retail and Restaurant ADA Guidelines Noted on kma.global The holidays may have passed, but shopping and dining out in the new year continue for many people, including those with disabilities. The Americans with Disabilities Act (ADA) and Architectural Barriers Act (ABA) Accessibility Standards require retail spaces and restaurants to be accessible, from the accessible route at a site arrival point… Read More »
Grocery Self Checkout & Accessibility by Food Institute. Includes comments from Toshiba, Storm Interface and also Kiosk Association. One distinction that we like to make is that self-checkout at grocery stores is closely aligned with Point of Sale terminals and in fact are truly just hybrid customer-facing POS terminals or platforms. You can see on the Toshiba site… Read More »
Accessibility Guidelines; Self-Service Transaction Machines and Self-Service Kiosks As noted on Federal Register September 21, 2022 — Note too that we did a commentary on AVIXA regarding this. That also includes European notes from ETSI. AGENCY: Architectural and Transportation Barriers Compliance Board. ACTION: Advance Notice of Proposed Rulemaking. SUMMARY: The Architectural and Transportation Barriers Compliance Board (“Access Board” or “Board”)… Read More »
Storm’s New European Sales Manager Prioritizes EAA Although the deadline for complying with the European Accessibility Act (EAA) is June 2025, suppliers and deployers of self-service technology in the EU seem mostly unaware of its existence. This is a situation that Storm’s newly appointed European Sales Manager, Matthijs Verhagen, is determined to remedy. Having previously worked for a… Read More »
Penn State Partners with TPGi® to Make Food Service Kiosks Accessible for Blind and Low-Vision Users CLEARWATER, Fla., Sept. 26, 2023 /PRNewswire/ — Penn State has partnered with TPGi®, a Vispero® company and global leader in accessibility software and services, to assist in providing students and faculty with more accessible food service kiosks. Recognizing that screen readers needed to be implemented into its current… Read More »
WCAG Guidance Closed Systems Published on kma.global Our notes and correspondence. September 29th is last day to comment and best to do via the maillist — “[email protected]” <[email protected]> Hi Craig, The WCAG2ICT task force is glad you and other KMA members will be reviewing the WCAG2ICT First Public Working Draft. In answer to the questions in your previous… Read More »
EV Charging Station Accessibility Recently the U.S. Access Board presented on designing accessibility in EV charging stations. Here is some background on the upcoming NPRM which is expected in September. EV NPRM 9/00/23 https://www.reginfo.gov/public/do/eAgendaViewRule?pubId=202304&RIN=3014-AA48 Note there are two different listings for the EV item. The links provided for the NPRM on electric vehicle charging stations are from two different… Read More »
The Disabled and Impaired Population 2023 We are always looking to improve accessibility and one method to do that is to establish the population segments with what impairment. The most good for the most people is a good starting point. Where do differences in accessibility manifest and to what degree. Generally, there are these main categories: The five… Read More »
Kiosks and people who are blind or partially sighted As part of our continuing series on accessibility, we were fortunate to interview Sabine Croxford from Royal National Institute of Blind People (RNIB), one of the UK’s leading sight loss charities. By Evan Schuman — Computerworld Columnist,writer for TechCrunch, SCMedia, podcaster, blogger. The convenience and efficiency of kiosks is a powerful advantage… Read More »
HIMSS 2023, Booth 7431 – Making Technology Accessible Storm Interface are pleased to announce their participation at this year’s HIMSS Global Health Conference & Exhibition, the most influential health information technology event of the year. All self-service applications must be compliant with The Americans with Disabilities Act (ADA) and those designed for use in medical related situations are… Read More »
Kiosk Accessibility News AI and Digital Transformation: New Paradigms for Accessibility and Inclusion Strategies Note: Both Tech For All Consulting and TPGi (division of Vispero) are Sponsors for the Summit Join disability advocates, corporations, government agencies, academia, and accessibility executives at the 11th M-Enabling Summit, the leading all-inclusive conference and showcase dedicated to fostering innovations, solutions, and strategies for… Read More »
Restaurant Accessibility Works for Customers and Business Nice point — An important first step for restaurants is to consider the ADA the baseline and the bare minimum, Knackstedt said. It may be a new way of thinking for some operators. But all operators, ultimately, have the same goal: to offer great hospitality to all. Here’s a summary of the key… Read More »
The American Council of the Blind has sued Eatsa, a fast-food chain that uses automated self-service kiosks and ordering apps, over insufficient access, according to a press release. Disability Rights Advocates (DRA), a national nonprofit legal center, filed
Source: www.fastcasual.com
Its pretty simple providing some access for the blind, doesn’t have to be every single machine. Somebody did not think this thru…
WCAG 3.0 Working Draft Released by W3C Editors Note — With the non-negotiable requirements for web access for customers to order, the “website” has taken on even more importance and is now a critical component of company success. Getting sued for a lack of accessibility is not one of the outcomes you want. Complicate matters with which platform… Read More »
Storm Interface Accessibility NavBar NavPad Here are some quick notes on configuring Storm Interface products. The functionality of the Nav-Bar is the same as that for all of Storm’s ATP products. It enumerates as a combined HID/audio device, so no special drivers or software is required. Connection to the host system is via a single USB cable. When… Read More »
Acrelec EAA ADA Demonstration Good to see clear video demonstrating accessibility as mandated by new EAA. Words can be difficult to judge. The European Accessibility Act (EAA) The European Accessibility Act (EAA) significantly impacts self-ordering in restaurants, particularly for those operating in or serving customers within the European Union. Starting June 28, 2025, all new consumer-facing digital devices—including self-service kiosks, table… Read More »
The ADA Education and Reform Act, or H.R.620, is slated to come up for a full vote in the U.S. House of Representatives Wednesday or Thursday. But detractors say the bill would gut the part of the landmark ADA law which requires public businesses to make accommodations allowing for ease of entry for people with disabilities.
Source: www.disabilityscoop.com
Something needs to be done about predatory lawyers for sure but this doesn’t do it. It basically drops the bar for companies a couple of notches and eliminates any legal action. Remains to be seen whether companies decide long term it is in their interest to deploy assistive infrastructure now, or later.
EAA Regulation Timelines Note June 2025 – Worth noting that EAA is a European directive like EN 301-549. The UK is not part of the European Union, although the geography makes it part of Europe. Politically and legally, it is not. If offering products and services to Europeans then those European regulations come into play. EN 301-549 is… Read More »
Restaurant Accessibility Survey Download Restaurant Accessibility Survey — Customer loyalty is crucial for any organization, including the restaurant industry. How a restaurant treats customers with disabilities can significantly affect that loyalty and have a lasting impact on their business. Between February and March 2024, Vispero and TPGi surveyed over 600 blind and low-vision people about their experiences accessing… Read More »
Whitepaper on ADA Kiosk, POS Terminal and Walmart [Editor Note] Thanks to Steve Taylor of Taylor Stands for the following information. Recently Walmart had a ruling in California go against it in the case of improper ADA access for its self-checkout terminals. Here is part of the argument which settled the case. Walmart settled the case but we of… Read More »
Reprinted from Webstaurant Store The Americans with Disabilities Act, or ADA, was an important piece of civil rights legislation that was signed in 1990. The law asserts that businesses must take every possible step to allow people with disabilities to enjoy the same products and services that are available to other customers. It also deals with the Equal Employment… Read More »
Voice Recognition & Speech Self-Order Assist Coming – See KMA in NY at NRF Big Show Booth #1725 – Meeting notes U.S. Access Board (ADA) PRESS RELEASE UPDATED: NOV 27, 2018 06:00 MST WESTMINSTER, Colo., November 27, 2018 (Newswire.com) – The Kiosk Manufacturer Association had the yearly meeting in Washington, D.C., on Oct. 16, 2018, with the United States Access… Read More »
How To Write an RFP for ADA Accessibility Nice article by TPG (Vispero) and Laura Miller on how to write an RFP for Accessibility. Here is the link. Of Note Screen reading software such as JAWS or other similar alternative is required. Screen reading software will provide the end user with non-visual access support that enables the user to hear the… Read More »
Standing Tall – Does ADA Discriminate? Editors Note: Being able to think critically about ADA is good practice. There are many forms of accessibility and many of those are ignored in favor of the more popular. The writer is expressing their own opinion and not Kiosk Industry Group/Self Service Kiosk Machine. Discussion was stimulated (see comments below) and… Read More »
ADA and Accessibility “Advance Regulatory Guidelines” by Kiosk Association In June it is expected that we will see not one, but two documents from U.S. Access Board on ADA and Accessibility. See our December 2023 post – ADA Accessibility Update – U.S. Access Board Timelines. The Kiosk Association mission is to inform and educate on self-service. Membership is… Read More »