Updated Regulatory Information for Kiosks, POS and EV Charging – June 2022 The big news is that the U.S. Access Board has announced its next session which include EV Charging Stations, Kiosks and POS. Not quite sure of the difference between information transaction machines and kiosks but we will find out. For more updates and information contact [email protected]… Read More »
See KMA.Global post NIST Seeks Public Comment on Recommendations The National Institute of Standards and Technology (NIST) requests public comments on the Draft of Promoting Access to Voting: Recommendations for Addressing Barriers to Private and Independent Voting for People with Disabilities. Under Executive Order 14019 on Promoting Access to Voting, NIST is directed to identify barriers to private and independent voting for… Read More »
From PatientKiosk August 2021 Olea Kiosks®, Inc. Delivers Height Adjustable Austin Kiosk for Healthcare Patient Kiosk Check-In News from Olea Kiosks August 2021 Patient Kiosk Check-In Adjustable Height Olea Kiosks® Inc., today, announced the addition of its height-adjustable base for the Austin series kiosk. This new addition is available for ordering now. With more than 2500 units in the… Read More »
Screen Reader Kiosk News All company-owned restaurants to offer screen-reader on their kiosks by 2022 In Brief Mounting new keypads and headphone jacks to the touch-screen kiosks it introduced in 2015. Blind users can connect their headphones to the system and browse the digital menu using screen-reader technology and tactile arrow buttons, adding items to their basket by… Read More »
Justice Department Files Statement of Interest in Lawsuit Regarding Self-Service Kiosks in Health Care Setting Editors Note: thanks to Nicky for spotting this early and sending it to me. This is interesting on several levels but the main one for us is that the lack of concierge or assistance is detailed. A variant of this for PCI regulations is the… Read More »
From the NFB May 2021 Editors Note: McDonald’s owns about 5% of its nearly 14,000 domestic locations and the remainder are franchised. McDonald’s has more than 39,000 locations worldwide. Blind Americans Commend McDonald’s for Commitment to Accessibility Baltimore, Maryland (May 2021): The National Federation of the Blind, America’s civil rights organization of the blind, and McDonald’s USA announce… Read More »
Assistive Technology for Unattended Assistive technology refers to a wide range of tools and services that help people with disabilities live more independently and participate fully in society. Some of the most common types of assistive technology include: Braille: Braille is a tactile writing system that uses raised dots to represent letters and numbers. It is used by people who… Read More »
ADA Kiosk Update — ADA Legal Consequences See our Legal News for the latest developments in law. Original story — Article from TPGi (aka Vispero) on historical legal implications of non-compliance with accessibility. Predominantly it is a lack of accessibility for the blind which triggers the legal action and the plaintiffs checklist seems to be April 2021 Update… Read More »
ADA Accessibility Kiosk Series 2021 – Website Lawsuits Title III Craig Keefner, editor April Update — Court rules grocery store’s inaccessible website isn’t an ADA violation — The Winn-Dixie website isn’t accessible for blind users with screen readers. The two-judge majority placed a lot of weight on the fact that the ADA only applies to physical spaces. In… Read More »
PR Newswire Feb 2021 — DENVER, Feb. 15, 2021 /PRNewswire/ — The Kiosk Association announces initiatives for Kiosk EMV and Kiosk ADA EMV Initiative — As a Participating Organization with the PCI SSC, KMA encourages deployment of EMV devices (PCI certified) for CATs (Cardholder Activated Terminals). The problem has been companies attempting to try and reposition web non-EMV shopping carts into… Read More »
From the new TPGi website Feb 2021 — The Paciello Group is now rebranded as TPG Interactive or TPGi. TPGi is a division of Vispero. We note that TPGi is one of the contributors to WCAG 3.0 and is the top tier in accessibility testing and guidance. With the proliferation of web and mobile ordering, accessibility is more… Read More »
From Smart City Design Feb 2021 Feb 5, 2021 — Statement from Storm Interface following conference call with NFB on the use of personal phones as an accessible interface to Smart City terminals. Statement for submission to the NFB, the Federal Access Board and Storm sales personnel. Use of personal phones as an accessible interface As a manufacturer… Read More »
Checkpoint COVID-19 Health Screening Kiosk Reopening during the COVID-19 “new normal” brings a unique set of challenges for employers, starting with how to keep your employees and visitors safe. The Center for Disease Control’s current guidelines recommend that employers should offer daily health screening checks before allowing entry into a facility. Daily Proof of Screening Kiosk Group’s CheckPoint… Read More »
Excerpt News from cutting edge of accessibility and Freedom Scientific blog Jul2020 by Elizabeth Whitaker — Nice blog article by Freedom Scientific along with a video demonstrating the use of JAWS kiosks software. Here is highlight of the article of JAWS kiosk and its features. Providing accessibility functions to your entire user group be it customers at a kiosk,… Read More »
From the THEPACIELLOGROUP website and Matt Ater — March 2020 Editors Note: It is a fact that more than ever before companies are relying on the website to service customers. But are all customers being served? Liability for accessibility is the #1 concern for corporate websites. Let Vispero help guide you. JAWS Accessibility: Selecting the Correct Input Device… Read More »
Common FAQ Self-Service Kiosk Questions February 5, 2020 Dave Loyda Full article on site Home » Self-Service Kiosks » Common Self-Service Kiosk Questions Self-service kiosks continue to rise in popularity as a powerful tool benefiting businesses’ customer experience strategies. With this surge in interest comes more inquiries about everything from payment options to ADA compliance. Below, we’ve compiled a list of the… Read More »
Kiosk Voice response promises to add new interactivity for self-service devices how do kiosks help people with speech needs? When we think of interactive kiosks, what typically comes to mind is the touch-enabled displays that are a nearly ubiquitous component of today’s self-service devices. Trained in part by the tap, pinch and swipe actions that are the main… Read More »
Ensuring an Accessible Kiosk Experience 10.31.2019 By Laura Boniello Miller of Vispero Editors Note: Worth noting the image shows QSR self order kiosk by Olea Kiosks and you can see the Audio Nav pad by Storm Devices integrated. Restaurants are increasingly reliant on self-service technology to improve the customer experience. From handheld or desktop tablets used to collect… Read More »
ADA Website Accessibility Lawsuits Editor Updates March 2022 — We track legal suits on our Legal News page. From March 2022 — ADA lawsuit filings at all-time high — here is the blog post analysis — Excerpt – laintiffs’ lawyers also filed hundreds of lawsuits on a new theory that hotels violated the ADA by failing to disclose sufficient information about… Read More »
#CSUNATC19 Audio: A Transformative Experience For Kiosk Access With AudioEye Joe Steinkamp Mar 25, 2019 2:35 PM ET Self service options have been gaining momentum beyond the gas pump and the grocery lines. McDonald s, and others in the Food Service industry, have been exploring Cashierless payment alternatives such as those involving the use of Kiosks for general user… Read More »
New Sponsor (2 year) TFA Consulting We welcome Tech For All Consulting to the Kiosk Manufacturer Association. Tech for All is also now a member of the KMA Accessibility Committee. Our Story For over fifteen years, our international accessibility and universal design consulting firm has served small companies, Fortune 500 corporations, educational institutions, government agencies, and nonprofit organizations… Read More »
Kiosk Manufacturer Association with ADA, NRF, and Emergency Kiosk updates PRESS RELEASE UPDATED: OCT 8, 2018 05:00 MDT EASTLAKE, Colo., October 8, 2018 (Newswire.com) – The Kiosk Manufacturer Association (aka KMA) is pleased to announce the appointments of inaugural Chairpersons for the ADA and Accessibility Committee. Laura Miller of KioWare (https://kioware.com) and Randy Amundson of Frank Mayer, Inc. (https://frankmayer.com) have… Read More »
Storm Interface & Future Travel Experience (FTE) By Craig Keefner — See Storm’s entire range of Assistive Technology Products (ATP) and find out more about exciting new product launches scheduled for later this year. These ATP devices are ADA compliant and RNIB Accredited, designed to offer menu navigation by means of audible content description. They allow users with… Read More »
NEW to KioWare for Android – Support Added for Storm Assistive Technology Products “Accessibility should be a strong consideration for any kiosk deployment. With this release, both KioWare for Windows and KioWare for Android support the heavily tested and well-respected Storm ATP suite of keypads, keyboards & other accessibility products.” ~ Laura Miller of KioWare. KioWare has released… Read More »
Peerless-AV Joins Kiosk Manufacturer Association Board of Directors AURORA, Ill. – February 28, 2018 – Peerless-AV®, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, is pleased to announce it has joined the Self-Service Kiosk Association’s Board of Directors for 2018. Peerless-AV joins 16 companies in serving to lead efforts to promote best… Read More »
In Kiosk ADA News – U.S. Access Board Meeting Kiosk Industry Group Association Quarterly News – Washington, D.C., Meeting with Access Board and Summit Research Report on Self-Checkout PRESS RELEASE UPDATED: JAN 4, 2018 04:00 MST EASTLAKE, Colo., January 4, 2018 (Newswire.com) – In Kiosk Industry Association news is the successful meeting with the U.S. Access Board on how best for… Read More »
Editors Note: We think this integration was “backed out” and replaced since the announcement. MADISON, WI – United Airlines has incorporated EZ Access® technologies into their new self-service kiosks to better ensure that the kiosks are accessible to all travelers. According to Jaymes Todero, United’s eCommerce Product Manager, “United strives to be an industry leader and a big part of… Read More »
ADA News – EZ Access® trademark Licensed by Assistra Technologies MADISON, Wis. – The Wisconsin Alumni Research Foundation (WARF) has executed an exclusive license agreement with Assistra Technologies, LLC, covering a portfolio of patents and trademarks relating to disability access systems for self-service kiosks, touch screen systems, and similar devices. The patents included in the license cover a variety of aspects… Read More »
Self-Service Kiosk Manufacturer Association Board of Directors 2018 The Kiosk Manufacturer Association for Self-Service leads efforts to optimize self-service engagements & outcomes with retail technology such as self-serve order kiosks. PR Newswire link. Kiosk Industry Group Association EASTLAKE, Colo., Feb. 20, 2018 /PRNewswire/ — The Kiosk Industry Association announces its Board of Directors for 2018. 17 companies serve in this capacity and… Read More »
Touchscreen-based self-service technology is changing the way we do business, but one of the key challenges to widespread adoption is finding a way to make that technology useable by everyone. ADA Kiosk – Self-Service For All By Richard Slawsky contributor Interactive touchscreens are quickly becoming a key player in the kiosk world. Businesses ranging from fast-casual restaurants to health… Read More »
CONTENTS Section 1: A changing landscape page 3 Section 2: Mandates, legal requirements, responsibilities page 4 Section 3: Consequences page 5 Section 4: Audible and tactile system navigation page 6 Section 5: Strategies for success page 8 Section 6: A Collaboration with RNIB page 9 SECTION 1 A changing landscape Community expectations “The most common disability in the world… Read More »
The final rule as published in the Federal Register, to the section for “closed functionality” (402) which is the core requirements for a kiosk. The section for Operable Parts (407) would also be quite important. Table of Contents Chapter 3: Functional Performance Criteria 301 General 302 Functional Performance Criteria Chapter 4: Hardware 401 General 402 Closed Functionality 403 Biometrics 404… Read More »
Because the ADA does not specify how kiosks should accommodate the visually impaired, the industry is challenged in how to comply with the law’s mandate. Lawsuits on behalf of visually impaired individuals could clarify what measures kiosk manufacturers should take to improve access for the visually impaired.
Source: www.kioskmarketplace.com
Nice article on ADA and kiosks
Sept 13, 2017 — The U.S. Access Board recently updated the 508 requirements for accessible ICT (information and communication technology) in the Federal space. This is their “press release”. About the Update of the Section 508 Standards and Section 255 Guidelines for Information and Communication Technology On January 18, 2017, the U.S. Access Board published afinal rule updating accessibility requirements… Read More »
Kiosk Software Accessibility Editors Note: New kiosk software release KioWare for Windows (Version 8.7)! New accessibility features are now available (such as ZoomText and JAWS for the visually impaired). Support for EZ® Access Keypad. (See upcoming Accessibility Seminar). Also added are a number of new devices, including an EMV compliant option using the Elavon processor via the OTI… Read More »