Ensuring an Accessible Kiosk Experience 10.31.2019 By Laura Boniello Miller of Vispero Editors Note: Worth noting the image shows QSR self order kiosk by Olea Kiosks and you can see the Audio Nav pad by Storm Devices integrated. Restaurants are increasingly reliant on self-service technology to improve the customer experience. From handheld or desktop tablets used to collect… Read More »
Kiosk Voice response promises to add new interactivity for self-service devices how do kiosks help people with speech needs? When we think of interactive kiosks, what typically comes to mind is the touch-enabled displays that are a nearly ubiquitous component of today’s self-service devices. Trained in part by the tap, pinch and swipe actions that are the main… Read More »
ADA Kiosk Checklist per KMA Code of Practice Update April 10 — Noted at recent U.S. Access Board ADA call — clarification and addition of standards in regards to EV charging stations is anticipated in the next rulemaking session about to commence. April 2022 original publish. Dec28, 2021 updated — Current updated page located at the Kiosk Association… Read More »
ADA Accessibility Kiosk Series 2021 – Website Lawsuits Title III Craig Keefner, editor April Update — Court rules grocery store’s inaccessible website isn’t an ADA violation — The Winn-Dixie website isn’t accessible for blind users with screen readers. The two-judge majority placed a lot of weight on the fact that the ADA only applies to physical spaces. In… Read More »
ADA Kiosk Access Webinar – Example Storm AudioNav The U.S. Access Board conducted a recent webinar with the focus being kiosks. Below are some of the more interesting areas. This webinar is part of a series showcasing “Best Practices in Federal Section 508 Implementation.” Other presentations can be viewed at: www.adaconferences.org and www.fedlink.org/allqual/resource-shared-webinars.cfm A best practice is a… Read More »
SSTM News – U.S. Access Board to Host Panel Discussions on Self-Service Transaction Machines (May 19) The U.S. Access Board will host panel discussions on access to self-service transaction machines (SSTMs), including point-of-sales machines and ticket kiosks, as part of its next virtual Board meeting on May 19 from 1:00 – 3:15 (ET). One panel will include representatives from advocacy organizations who will discuss usability issues and accessibility barriers. Another panel will address efforts by… Read More »
This is a catchup post of Marriott Kiosks Reported on Retail Systems Hospitality Update – Hotel Lobbies and Marriott Contactless Arrival Kiosks By Retail Systems | April 16, 2021 Contactless Arrival Kiosks Marriott Arrival Kiosk – click for full size From Hospitality Upgrade — Marriott Delivers on Consumer Desire for Enhanced Contactless Technology Marriott International, Inc. announced the debut of a pilot program… Read More »
Justice Department Files Statement of Interest in Lawsuit Regarding Self-Service Kiosks in Health Care Setting Editors Note: thanks to Nicky for spotting this early and sending it to me. This is interesting on several levels but the main one for us is that the lack of concierge or assistance is detailed. A variant of this for PCI regulations is the… Read More »
Countertop Kiosk ADA-equipped Standard Configuration We were cruising the internet and took a look at one of the standard kiosk model being offered by American Kiosks. AK is headed up by Eric Nebola and Tucker Lightsey. Some of you will remember Dan Berry who is one of the reps there. We couldn’t help but notice that the stock… Read More »
Whitepaper on ADA Kiosk, POS Terminal and Walmart [Editor Note] Thanks to Steve Taylor of Taylor Stands for the following information. Recently Walmart had a ruling in California go against it in the case of improper ADA access for its self-checkout terminals. Here is part of the argument which settled the case. Walmart settled the case but we of… Read More »
Vispero And Storm Interface Collaborate To Provide Accessible Interactive Kiosk Solution December 4, 2019 CLEARWATER, Fla., Dec. 4, 2019 — Vispero, the world’s leading assistive technology provider for the visually impaired, is excited to share news of a partnership between Vispero and Storm Interface, combining the JAWS® screen reader with Storm’s assistive technology products to create the most accessible kiosk experience for users… Read More »
Checkpoint COVID-19 Health Screening Kiosk Reopening during the COVID-19 “new normal” brings a unique set of challenges for employers, starting with how to keep your employees and visitors safe. The Center for Disease Control’s current guidelines recommend that employers should offer daily health screening checks before allowing entry into a facility. Daily Proof of Screening Kiosk Group’s CheckPoint… Read More »
Three blind Maryland residents and the National Federation of the Blind are suing Walmart.
Source: www.baltimoresun.com
The plaintiffs are seeking a permanent injunction that would require Walmart to make its self-service kiosks throughout the U.S. accessible to blind customers; a declaration that Walmart has been violating the ADA; and court costs and attorneys’ fees.
According to the suit, Morales and Boyd were checking out at a self-service kiosk when Morales handed an employee her debit card and instructed the employee to enter her pin number on the keypad. She expected to pay about $80 for her items, according to the suit. During the transaction, the screen prompted the users to take money from the machine, the suit claims. When Morales and Boyd left the store, they asked a bystander to read the receipt and realized Morales was charged about $120.
They re-entered the store and called police, and the $40 was ultimately returned, according to the complaint.
Press release BusinessWire Dec 13, 2019 WESTMINSTER, Colo.–(BUSINESS WIRE)–KMA’s ADA & Accessibility Research Panel serves as an ongoing feedback mechanism between KMA and the community. We invite companies interested in accessibility, associations dedicated to accessibility as well as users who are blind or partially sighted to join and share insights and opinions on accessible technology and more through… Read More »
Kiosks and people who are blind or partially sighted As part of our continuing series on accessibility, we were fortunate to interview Sabine Croxford from Royal National Institute of Blind People (RNIB), one of the UK’s leading sight loss charities. By Evan Schuman — Computerworld Columnist,writer for TechCrunch, SCMedia, podcaster, blogger. The convenience and efficiency of kiosks is a powerful advantage… Read More »
Kiosk Association June – ADA Self-Service & EV Charging Stations Contact: [email protected] This month we’ve launched a new clearinghouse for EV Charging Stations (https://ev-charging.stations.org). EV charging infrastructure now has significant funding from the NEVI Infrastructure Act. Funds will be released before the end of 2022. Existing ADA regulations such as ADA 2010 and Section 508 apply. We have a complete… Read More »
Regulatory News July 2022 Kiosk News AP News and PR Newswire DENVER, Colo., July 18, 2022 (— U.S. Access Board next session to include EV Charging Stations, Kiosks, Information Transaction Machines and POS. Canada’s CSA Group is working on new guidelines, says the Kiosk Association (KMA). Point-of-Sale is likely to center on physical access by customers and audio?… Read More »
What will be considered accessible in 2022? Here is avery nice wrap on accessibility trends going into 2022 answering that question. It is primarily web-oriented but those parallel UI for kisoks, From UXDesign — Sheri Byrne-Haber, CPACC — Blogger, disability advocate, nerd. Bringing the fire on ableism. A11y Architect @ VMware. Wheelchair user w/ a deaf daughter. CS,… Read More »
EV Accessibility — BSI Standards Group Here is a pdf of accessibility standards PAS 1899:2022 84 pages. Enabling more accessible EV charge points What’s happened and why? Intending to provide an inclusive experience for people with accessibility needs, PAS 1899:2022 is a new standard giving designers, procurers and installers essential specifications on providing accessible public charge points for electric vehicles.… Read More »
ADA Kiosk News Full text on kma.global – Sep13 Excerpt: This update to the FAR includes several key changes to ensure that federal agencies comply with Section 508 in their acquisitions of ICT. One change requires agencies to specifically identify which ICT accessibility standards are applicable to a procurement. Another change requires federal agencies to document in writing… Read More »
Universal design aims to create an environment accessible to all, regardless of age, or linguistic or physical limitations. As Tokyo prepares for the 2020 Olympics and Paralympics, one venture firm working to make Japan a world leader in this area is led by Toshiya Kakiuchi. Wheelchair bound since childhood due to brittle bone disease, this young entrepreneur provides consulting on facilities and services for the disabled, aiming to change preconceptions and facilitate true hospitality.
Source: www.youtube.com
Very good documentary on Toshiya Kakiuchi and Japan accessibility features. Includes Narita airport and restaurants.
Accessible Kiosks – Fall 2019 FMagazine The best of in-store merchandising, interactive kiosks and store fixtures for brands and retailers nationwide. The FMagazine Fall 2019 issue includes articles on: How self-service kiosks will shape the future of grocery Making kiosks accessible for everyone Merchandising displays – getting the best design without blowing the budget The FMagazine this issue includes… Read More »
ADA Kiosk News – U.S. Access Board Webinar: Open Question and Answer Session (March 1) The next webinar in the U.S. Access Board‘s free monthly series will take place March 1 from 2:30 – 4:00 (ET)and feature an open question-and-answer session. Questions are welcome on any of the Board‘s guidelines or standards, including the ADA and ABA Accessibility Standards and new standards for medical… Read More »
New Sponsor (2 year) TFA Consulting We welcome Tech For All Consulting to the Kiosk Manufacturer Association. Tech for All is also now a member of the KMA Accessibility Committee. Our Story For over fifteen years, our international accessibility and universal design consulting firm has served small companies, Fortune 500 corporations, educational institutions, government agencies, and nonprofit organizations… Read More »
How to Retrofit Your Self-Service Kiosk for Usability and Accessibility Presented on June 14, 2022 at 12pm ET Join Laura Boniello Miller, Director of Business Development and Traci Martin Murray, Director of Business Development to discuss retrofitting options for making your kiosk deployment accessible to users with disabilities. You have already purchased and deployed kiosks but want (or… Read More »
How To Improve Accessibility – Testimony by Eve Hill July 2022 Testimony of Eve Hill during Senate Hearing. She calls out the Social Security Administration intake kiosks, calls for enforcement tools among other things and ending the immunity of the federal government for its wide-ranging violations. Interesting point raised “if Access Board is given enforcement authority”. Many thanks… Read More »
At this point, determining whether a particular kiosk complies with the ADA, requires a fact intensive, device-by-device inquiry. Source: www.insidecounsel.com Redbox’s recent settlement of a class action lawsuit alleging that its video rental kiosks in California were not accessible to the blind provides a good example of the potential exposure businesses face. As part of the settlement, Redbox… Read More »
Storm Interface Accessibility NavBar NavPad Here are some quick notes on configuring Storm Interface products. The functionality of the Nav-Bar is the same as that for all of Storm’s ATP products. It enumerates as a combined HID/audio device, so no special drivers or software is required. Connection to the host system is via a single USB cable. When… Read More »
Voice Recognition & Speech Self-Order Assist Coming – See KMA in NY at NRF Big Show Booth #1725 – Meeting notes U.S. Access Board (ADA) PRESS RELEASE UPDATED: NOV 27, 2018 06:00 MST WESTMINSTER, Colo., November 27, 2018 (Newswire.com) – The Kiosk Manufacturer Association had the yearly meeting in Washington, D.C., on Oct. 16, 2018, with the United States Access… Read More »
Kiosk Pictures Here are a couple of pics of units in the field by Olea. Here is the unit just deployed at Space Needle Related Info http://www.olea.com/thelab/qsr-kiosks-are-the-next-big-thing-in-fast-food/ Post Views: 1,650
New blog entry with infographic listing 4 benefits including ADA Compliance, Patient Satisfaction, Cost Savings & Efficiencies, and Interoperability.
Source: www.olea.com
Olea always provides lots of datapoints and metrics and this healthcare kiosk benefits infographic continues that trend.
U.S. Access Board Webinar: Accessible Airport Terminals (June 7) For Airport Kiosk Accessibility Regulations, the next webinar in the U.S. Access Board’s free monthly series will take place June 7 from 2:30 – 4:00 (ET) and review accessibility requirements for airports under the ADA and other laws. The session will focus on areas of special concern, including passenger loading zones, self-service ticketing kiosks, security checkpoints, boarding… Read More »
Pursuant Health’s national, in-store health kiosk network will begin connecting consumers to the American Diabetes Association’s Diabetes Risk Test.
Source: www.chaindrugreview.com
Pursuant Health said the ADA’s test, which helps build public awareness of the risks for type 2 diabetes, will be available through its more than 3,600 health kiosks in retail pharmacy locations, including such chains as Walmart and Safeway. Plans call for Pursuant’s kiosks to offer the test for three years, starting in November recognition of American Diabetes Month.
ADA kiosk, HIPAA kiosk, ADA tablet kiosk, HIPAA tablet kiosk, PCI, Section 508
Source: www.ada-kiosk.com
New wheelchair that stands you up is nice technology. Video included. UPnRIDE is the name and invented in Israel.
ADA kiosk, HIPAA kiosk, ADA tablet kiosk, HIPAA tablet kiosk, PCI, Section 508
Source: www.ada-kiosk.com
The National Council on Disability (NCD) has issued a report on measures to ensure access to information and communication technologies for people with disabilities. The document provides recommendations to the President, Congress, and federal agencies, as well as to the technology industry, the private sector, and state and local governments. NCD provided a briefing on the report at the Capitol on October 7 with representatives from industry, disability groups, and federal agencies, including the Access Board.
