In the Wild – New McDonald’s in Thornton Colorado Editors Note 12/17/2024: We have seen the “counterless” McDonalds but their latest “test” is ultra-small stores that have no inside dining, or drive thru and seem to be geared for pickup and delivery by services. Pickup lockers outside are standard. Story on QSR Magazine. Thanks to Sixteen-Nine for tip.… Read More »
McDonald’s Kiosks With Cash and Coin Test In Progress In February 2024 we did a photo tour of latest McDonald’s restaurant here in Colorado showing counterless “Kiosk-Only-Ordering”. We went back today and decided to try out the cash and coin payment option. We checked with management and it seems like the ratio of cash to credit (or mobile)… Read More »
McDonald’s Kiosk Accessibility We don’t normally see kiosk-related content on the DailyKos but this week a couple of nice videos surfaced on McDonald’s kiosk accessibility and in particular Low Vision and the magnifier. To top it off for McDonald’s videos, we’ve included one from the new robotic server in Dallas. Robotics are NOT going away and will just… Read More »
Snopes.com, a fact checking website, reported that a July 20, 2017 meme claim that Wendy’s replaced 6,000 workers with kiosks is false.
Source: www.kioskmarketplace.com
Snopes.com, a fact checking website, reported that a July 20, 2017 meme claim that Wendy’s replaced 6,000 workers with kiosks is false. The claim was posted on the Facebook page of Turning Point USA, a conservative nonprofit group, along with a photograph of self-serve kiosks at a Wendy’s restaurant.
Read More
LG Kiosk News Noted on Korea News It was coming we all knew and here is some news on the LG Kiosk for restaurants. Will be launched first in the Korean home market and later in Europe and North America, likely by the end of the year. This unit is being shown all over the world right now… Read More »
ACRELEC Deploys new kiosks at Wendy’s New deployment for Wendy’s by ACRELEC America We had talked with Wendys at NRF 2022 and they told us then they were very dissatisfied with their current provider reliability and the complete lack of remote monitoring. Cheap price becomes not so cheap when the kiosks run out of receipt paper and the… Read More »
McDonald’s touchscreen kiosks were feared as job killers. Instead, something surprising happened McDonald’s touchscreen kiosks are explained as having surprising and unintended results such as “labor redistribution”. This is probably the first article for this fellow on kiosks and we are surprised he didn’t touch on robotics. All in all, it is a nice article, though. For reference, McDonald’s… Read More »
Market Data Research for McDonald’s and Other Restaurants Report on restaurant market research and kiosks worldwide by Dataos (RBR). Much better than the usual internet scrapes for the Indian datamarts like Research & Markets. They actually contacted us and we provided input on McDonald’s and Burger King. Wendy’s too. Other research conpanies do not canvas people so kudos… Read More »
McDonald’s announcement that it is rolling out touch screen kiosks to facilitate ordering in all locations has provoked various reactions; here’s what we think:
Source: learn.horizondisplay.com
Good blog writeup on what it means for industry given McDonalds weight behind new touchscreen ordering mechanisms.
McDonald’s Kiosk Provider ACRELEC We are happy to welcome Thibaud and ACRELEC as a gold sponsor of the Association. Best known for its deep involvement with McDonald’s, ACRELEC has many customers worldwide. US headquarters are in Chicago Some interesting facts are ACRELEC has over 30,000 software licenses (many at McDonald’s I hazard the guess). Interesting too is the… Read More »
McDonald’s Drive Thru Menu Boards Another example of McDonalds Menu Boards having problems. We’ve worked with EKAA over in China and they are specialists with display technology. They use a lot of glass from LG Business who is a gold sponsor so nice distribution channel. EKAA has some super ADA screens — Ultra Slim Wallmount Displays Touchscreens which,… Read More »
McDonald’s and its local franchisees are combining to invest $111 million in physical and technological upgrades at 140 Colorado restaurants this year and next, the company has announced.Click here to edit the content
Source: digital.olivesoftware.com
The work, which ranges from remodeling to complete rebuilds, is part of a $6 billion modernization effort McDonald’s will roll out across the U.S. by the end 2020, according to a news release issued Tuesday.
The work includes:
• Adding self-order kiosks to make ordering and paying easier
• Creation of new counters that allow workers to bring food to customers at the table
• Creation of designated parking spots for mobile order pick-ups
• Expanded McCafé counters and new digital menu boards
• New dining room decorations and updated exteriors
McDonald’s has more than 200 independently owned locations in Colorado, according to the company. State Senate President Kevin Grantham, R-Canon City, called the company “a leader in job creation and economic growth,” in Tuesday’s release.
McDonalds Kiosk App Hacked The Canadian McDonald’s app, called My McD’s, is just the latest target for cyber criminals. Last year, they were busy stealing Aeroplan and PC Optimum rewards points from some members’ online accounts. Many of the fraudsters involved in PC Optimum cases also carried out their crimes in Quebec. Cybersecurity expert Ritesh Kotak said that… Read More »
McDonald’s on Thursday announced a bold plan to roll out its “restaurant of the future” concept to Chicago and other big U.S. cities.
Source: www.chicagotribune.com
McDonald’s Voice Order Video Nice video of prototype McDonalds Voice Order. Imagine 3 of these side by side in a NYC McDonalds. Ambient noise level in a restaurant can easily hit 80 db (Noisy Planet NIH). This prototype Kiosk ordering has 99% accuracy because a human is in the loop on every order… If interested in more info… Read More »
McDonalds Kiosks Andy Hermann • Guest Experience Leader at McDonald’s Bahnhofplatz Zürich | London School of Economics MSc | Andy meets Warhol The newest and most sustainable McDonald’s Restaurant in Switzerland is located in Hendschiken, Aargau. At this location, a real-world experience on new sustainable packaging as well as on other measures prior to the nationwide rollout is… Read More »
McDonald’s Kiosk News From TPGi and also PR Newswire — for more information and contact you can always email [email protected] — Also you can hear Matt Ater with McDonalds speak aboutaccessibility at the NRA show May 21st. CLEARWATER, FL, April 26, 2022 /PRNewswire/ — TPGi is honored to be recognized by McDonald’s for receiving the 2021 “Living the… Read More »
McDonald’s Partners with Vispero to Provide Access for Blind and Low Vision Customers in US Self Order Kiosks Press release Sept 2021 Editors Note — you can meet with Vispero at the upcoming M-Enabling Summit in Arlington, VA in October. The Kiosk Association is a sponsor and exhibitor. Laura and Matt from Vispero will be there. Note that… Read More »
Screen Reader Kiosk News All company-owned restaurants to offer screen-reader on their kiosks by 2022 In Brief Mounting new keypads and headphone jacks to the touch-screen kiosks it introduced in 2015. Blind users can connect their headphones to the system and browse the digital menu using screen-reader technology and tactile arrow buttons, adding items to their basket by… Read More »
Updated – McDonald’s Kiosks Adds Accessibility More information on McDonalds incorporating screen reader software from Vispero. JAWS Kiosk will allow blind and low vision users the ability to interact with a self order kiosk by inserting headphones into the headphone jack, located on the navigation pad, which will then navigate the kiosk screen, reading the content as they… Read More »
Blog: Despite some reports, McDonald’s not cutting labor by adding touchscreens
Source: www.nrn.com
Point of view on what self-order kiosks at McDonalds in fact portend, require and generally mean. And its not replacing people.
From the NFB May 2021 Editors Note: McDonald’s owns about 5% of its nearly 14,000 domestic locations and the remainder are franchised. McDonald’s has more than 39,000 locations worldwide. Blind Americans Commend McDonald’s for Commitment to Accessibility Baltimore, Maryland (May 2021): The National Federation of the Blind, America’s civil rights organization of the blind, and McDonald’s USA announce… Read More »
McDonalds Kiosk Accessibility Jan2022 Update McDonalds has taken the lead in testing and evaluating at large scale providing accessibility features for the blind. One of the improvements is by adding in a screen reader (JAWS Kiosk by Vispero) and coupling that with Storm Interface AudioNav assistive technology. Providing accessibility to every user group has taken on an even… Read More »
Automation Comes To McDonald’s Kiosks – NPR from Morning Edition September 12, 20185:11 AM ET Heard on Morning Edition ALLY SCHWEITZER FROM We hear a lot about robots eventually taking over jobs in manufacturing, but automation has already hit the service industry. The cashier who takes your order at McDonald’s could soon be replaced. DAVID GREENE, HOST: So… Read More »
Drive Thru Technology (eg McDonalds Drive Thru) Each year Intouch Insight along with QSR magazine do their analysis of QSR drive-thrus to see who is getting faster and who is getting slower. Drive-Thru utilizes a number of technologies including: Humans with tablets taking orders from waiting customers Two way audio systems for ordering Typically multiple large 55 inch… Read More »
Kiosk Industry Self Service News April 2023 DENVER, Colo., April 13, 2023 — PRNewswire & APnews Contact: [email protected] with any questions. From Kiosk Manufacturer Association – A couple of deadlines approaching and very nice conversational AI. SMBs invited to NRF Small Business Fly-In in D.C. July 11-12. Topic is swipe fee reform & credit card competition. They will… Read More »
very nice order kiosks in Rome centre Piazza di Spagna. 11 wall mounted 32″ kiosks installed to prevent queues. very nice
Source: youtu.be
McDonald’s Kiosk News McDonald’s this week described plans to install self-ordering kiosks and mobile ordering at its restaurants. It isn’t the only food chain turning to automation. Source: www.computerworld.com Good article using Chili’s. McDonalds in the U.S. has been a bit of a luddite but then there isn’t any usage date from Europe come to think of it.… Read More »
McDonalds Kiosks Update From Chicago and NRA Josef Schneider(Entrepreneur / Tech Geek) • Few people attain great lives, in large part because it is just so easy to settle for a good life.“ Team Pyramid Computer GmbH North America checking out McDonald’s innovation stores near Chicago prior to National Restaurant Association show. Always great to see kiosks at… Read More »
In truth, nearly 90% of McDonald’s locations are independently-owned by franchisees who aren’t making “millions” in profit.
Source: www.forbes.com
Makes sense McDonald’s would use someone retired to say it since it allows them to stay at arm’s length.
New 27″ Self-Order Kiosk News As seen on the the LG Korea site. LG showed this unit at ISE in Barcelona and as recently as InfoComm (see post on LG booth at InfoComm). An option for accessibilty tech and the AudioNav device is expected for U.S. market when it is released. No doubt there is a pedestal stand… Read More »
The company is opening 150 “Create Your Taste” outlets there this year.
Source: www.eater.com
The company currently has more than 2,000 stores in China.
LG Kiosk and LG Digital Signage Menu Boards Editors Note — Nice to see the video intro of the new LG Kiosks. Note the assistive technology for accessibility included (unlike Samsung with no option for that). The UHD 110s are spectacular and the new 4000 nit outdoor rated displays are something else. Perspective – For sure the use… Read More »
https://youtu.be/5TK9FADkzcI Source: www.youtube.com PostCounter: 120
Two friends in Australia appear to have cracked the McDonald’s kiosk system, allowing them to score a free burger. A YouTube video shows the pals taking advantage of a burger discount by tricking the machine. In the video, they order 10 burgers for $1 each using the kiosks. Then, they remove the meat from the ten burgers, which discounts each of the… Read More »
