Category Archives: McDonalds Kiosks

McDonaldโ€™s Kiosks

(aka Restaurant Kiosks)

McDonaldโ€™s kiosk is the platform and company which influences and drives the self-service self-order QSR kiosk market. In the U.S. they have done many pilots over the years. In Europe, they have moved ahead with self-service. Now itโ€™s big here in States. Coupling kiosks with in-lane line-busting order, drive-thru optimization, curbside pickup and lockers seems to be the multi-pronged approach. AI has entered the realm of the McDonaldโ€™s Kiosks with 10 stores now testing.

McDonalds Kiosk Franchisee 2022
McDonalds Kiosk Franchisee 2022

Factoids

  • US โ€” Around 14,000 โ€” McDonalds operates 700 of those โ€“ source link
  • WW โ€” 39,000 and 36,000 of those are franchised
  • Financial information โ€“ best to start with statements from McDonaldโ€™s
    Digital, delivery and drive-thru are big strategy (80% of sales)
  • The exit from Walmart is noteworthy

  • Inclusive Kiosks – McDonalds Kiosks Incorporating Vispero

    Updated – McDonald’s Kiosks Adds Accessibility More information on McDonalds incorporating screen reader software from Vispero. JAWS Kiosk will allow blind and low vision users the ability to interact with a self order kiosk by inserting headphones into the headphone jack, located on the navigation pad, which will then navigate the kiosk screen, reading the content as theyโ€ฆ Read More »

    McDonald’s Kiosk – Magnification and Reach Mode Accessibility

    Extending Accessibility to Kiosks and Online From McDonald’s — Accessible to Everyone โ€“ Including Online! At McDonaldโ€™sยฎ, we believe itโ€™s important that all our customers feel welcome and comfortable โ€“ both in our restaurants and online. Thatโ€™s why weโ€™ve improved our digital channels and technologies to make them more accessible to everyone. We aim to ensure that everyoneโ€ฆ Read More »

    McDonalds Kiosk — Vispero JAWS Recognized by McDonalds

    McDonald’s Kiosk News From TPGi and also PR Newswire — for more information and contact you can always email [email protected] — Also you can hear Matt Ater with McDonalds speak aboutaccessibility at the NRA show May 21st. CLEARWATER, FL, April 26, 2022 /PRNewswire/ โ€” TPGi is honored to be recognized by McDonaldโ€™s for receiving the 2021 โ€œLiving theโ€ฆ Read More »

    McDonalds Kiosk ADA – Walkthru Video NFB

    McDonalds Kiosk Accessibility Jan2022 Update McDonalds has taken the lead in testing and evaluating at large scale providing accessibility features for the blind. One of the improvements is by adding in a screen reader (JAWS Kiosk by Vispero) and coupling that with Storm Interface AudioNav assistive technology. Providing accessibility to every user group has taken on an evenโ€ฆ Read More »

    New Kiosk Model From Evoke Creative Supplier for McDonalds

    New Standard Kiosk from Evoke Creative Introducing the most modular and customizable kiosks weโ€™ve ever created here at Evoke. This versatile unit allows you to choose how it looks, feels, and operates, creating a true representation of your brand. The EV SERVE is our brand-new standalone kiosk for the hospitality sector. Its adaptable design permits the option forโ€ฆ Read More »

    Kiosk Accessibility – McDonalds Kiosk Article

    Screen Reader Kiosk News All company-owned restaurants to offer screen-reader on their kiosks by 2022 In Brief Mounting new keypads and headphone jacks to the touch-screen kiosks it introduced in 2015. Blind users can connect their headphones to the system and browse the digital menu using screen-reader technology and tactile arrow buttons, adding items to their basket byโ€ฆ Read More »

    McDonald’s Kiosk News – Delivering More Accessible With Storm

    McDonald’s Kiosk Accessibility News In Brief Public announcement by McDonald’s they are intent on addressing accessibility AudioNav selected by McDonald’s More specific details on an implementation schedule, company-owned versus franchisees, new kiosk versus existing kiosks expected prior to NRF 2022 which at the KMA Booth 1606 Storm will be showing the latest in accessibility technology. Worth noting thatโ€ฆ Read More »

    McDonalds Kiosk Accessibility – McDonald’s Access for Blind and Low Vision

    McDonaldโ€™s Partners with Vispero to Provide Access for Blind and Low Vision Customers in US Self Order Kiosks Press release Sept 2021 Editors Note — you can meet with Vispero at the upcoming M-Enabling Summit in Arlington, VA in October.ย  ย The Kiosk Association is a sponsor and exhibitor. Laura and Matt from Vispero will be there.ย  Note thatโ€ฆ Read More »

    McDonalds Restaurant Kiosks Deployed in Switzerland

    McDonalds Kiosks Andy Hermann โ€ข Guest Experience Leader at McDonaldโ€™s Bahnhofplatz Zรผrich | London School of Economics MSc | Andy meets Warhol The newest and most sustainable McDonaldโ€™s Restaurant in Switzerland is located in Hendschiken, Aargau. At this location, a real-world experience on new sustainable packaging as well as on other measures prior to the nationwide rollout isโ€ฆ Read More »

    McDonaldโ€™s Kiosks and National Federation of the Blind Collaborate

    From the NFB May 2021 Editors Note:ย  McDonaldโ€™s owns about 5% of its nearly 14,000 domestic locations and the remainder are franchised. McDonaldโ€™s has more than 39,000 locations worldwide.ย  Blind Americans Commend McDonaldโ€™s for Commitment to Accessibility Baltimore, Maryland (May 2021): The National Federation of the Blind, Americaโ€™s civil rights organization of the blind, and McDonaldโ€™s USA announceโ€ฆ Read More »

    McDonalds Drive Through Kiosk Designs – Deployed

    McDonalds Drive-Thru Kiosks During recent COVID months, Evoke Creative and McDonalds self-serve has been busy developing and manufacturing over 2,000 new drive-thru car side kiosks and digital order confirmation screens for McDonald’s self-serve kiosks for customers. With drive-thru seeing an obvious surge in popularity, is this now the blueprint for all out of town QSRs? Fantastic to beโ€ฆ Read More »

    McDonald’s Kiosk – Low Vision, Blind & Robots

    McDonald’s Kiosk Accessibility We don’t normally see kiosk-related content on the DailyKos but this week a couple of nice videos surfaced on McDonald’s kiosk accessibility and in particular Low Vision and the magnifier. To top it off for McDonald’s videos, we’ve included one from the new robotic server in Dallas. Robotics are NOT going away and will justโ€ฆ Read More »

    Drive Thru QSR Study 2022 (eg McDonalds Drive Thru)

    Drive Thru Technology (eg McDonalds Drive Thru) Each year Intouch Insight along with QSR magazine do their analysis of QSR drive-thrus to see who is getting faster and who is getting slower. Drive-Thru utilizes a number of technologies including: Humans with tablets taking orders from waiting customers Two way audio systems for ordering Typically multiple large 55 inchโ€ฆ Read More »

    Kiosk Industry Press Release April

    Kiosk Industry Self Service News April 2023 โ€‹DENVER, Colo.,ย  April 13, 2023 — PRNewswire & APnews Contact: [email protected] with any questions.ย  From Kiosk Manufacturer Association – A couple of deadlines approaching and very nice conversational AI. SMBs invited to NRF Small Business Fly-In in D.C. July 11-12. Topic is swipe fee reform & credit card competition. They willโ€ฆ Read More »

    Market Research Restaurant Report for McDonalds and Other – Worldwide

    Market Data Research for McDonald’s and Other Restaurants Report on restaurant market research and kiosks worldwide by Dataos (RBR). Much better than the usual internet scrapes for the Indian datamarts like Research & Markets.ย  They actually contacted us and we provided input on McDonald’s and Burger King.ย  Wendy’s too. Other research conpanies do not canvas people so kudosโ€ฆ Read More »

    McDonald’s Kiosk News — Mcd KIosk

    McDonaldโ€™s and its local franchisees are combining to invest $111 million in physical and technological upgrades at 140 Colorado restaurants this year and next, the company has announced.Click here to edit the content

    Source: digital.olivesoftware.com

    The work, which ranges from remodeling to complete rebuilds, is part of a $6 billion modernization effort McDonaldโ€™s will roll out across the U.S. by the end 2020, according to a news release issued Tuesday.

    The work includes:

    โ€ข Adding self-order kiosks to make ordering and paying easier

    โ€ข Creation of new counters that allow workers to bring food to customers at the table

    โ€ข Creation of designated parking spots for mobile order pick-ups

    โ€ข Expanded McCafรฉ counters and new digital menu boards

    โ€ข New dining room decorations and updated exteriors

    McDonaldโ€™s has more than 200 independently owned locations in Colorado, according to the company. State Senate President Kevin Grantham, R-Canon City, called the company โ€œa leader in job creation and economic growth,โ€ in Tuesdayโ€™s release.

    McDonalds Touchscreen Kiosks – Not Taking Jobs CNN Story

    McDonaldโ€™s touchscreen kiosks were feared as job killers. Instead, something surprising happened McDonald’s touchscreen kiosks are explained as having surprising and unintended results such as “labor redistribution”.ย  This is probably the first article for this fellow on kiosks and we are surprised he didn’t touch on robotics. All in all, it is a nice article, though.ย For reference, McDonald’sโ€ฆ Read More »

    McDonalds Kiosk News – Automation at restaurants

    McDonald’s Kiosk News McDonald’s this week described plans to install self-ordering kiosks and mobile ordering at its restaurants. It isn’t the only food chain turning to automation. Source: www.computerworld.com Good article using Chili’s. McDonalds in the U.S. has been a bit of a luddite but then there isn’t any usage date from Europe come to think of it.โ€ฆ Read More »

    McDonalds Kiosk – Great Falls Montana Video

    McDonalds Kiosk – Great Falls Montana Video   Self-serve kiosks are making their debut in the fast food industry! The recently renovated 10th Ave. McDonald’s here in Great Falls has just added self-serving kiosks to their menu.ย ย Instead of 3 places to order, there are now 8 in the newly designed restaurant. In an effort to offer a betterโ€ฆ Read More »

    McDonalds Kiosk- website disputes claim Wendyโ€™s replaced workers with kiosks

    Snopes.com, a fact checking website, reported that a July 20, 2017 meme claim that Wendy’s replaced 6,000 workers with kiosks is false.

    Source: www.kioskmarketplace.com

    Snopes.com, a fact checking website, reported that a July 20, 2017 meme claim that Wendy’s replaced 6,000 workers with kiosks is false. The claim was posted on the Facebook page of Turning Point USA, a conservative nonprofit group, along with a photograph of self-serve kiosks at a Wendy’s restaurant.

    Read More

    McDonalds Counterless with only Self Order Kiosks (with Cash too)

    In the Wild – New McDonald’s in Thornton Colorado Editors Note 12/17/2024: We have seen the “counterless” McDonalds but their latest “test” is ultra-small stores that have no inside dining, or drive thru and seem to be geared for pickup and delivery by services. Pickup lockers outside are standard.ย  Story on QSR Magazine. Thanks to Sixteen-Nine for tip.โ€ฆ Read More »