Category Archives: ADA Kiosk

ADA and Kiosks

Kiosk ADA Accessibility Resources & ADA Compliance

Regulatory agencies have a profound effect on the business of self-service. The kiosk manufacturer association (KMA) monitors kiosk and self-service ADA, Accessibility and the development & implementation of regulatory bodies and, where possible, we participate in the regulatory process by educating and informing agencies regarding our members & businesses.

Regulatory agencies have a profound effect on the business of self-service. The kiosk manufacturer association (KMA) monitors kiosk and self-service ADA, Accessibility and the development & implementation of regulatory bodies and, where possible, we participate in the regulatory process by educating and informing agencies regarding our members & businesses.

The Kiosk Manufacturer Association has looked at the various ADA regulations in the marketplace and distilled the “kiosk applicable” regulations.  There are actually two sets the KMA provides. The first are the current Mandatory requirements as reviewed by KMA with the U.S. Access Board.  The second is code of practice going forward with includes newer technologies such as voice command.

The fast reference for kiosks is our ADA Kiosk Checklist. Twenty questions you should ask yourself when planning a kiosk deployment.  Ad hoc questions regarding ADA are also covered in our Kiosks ADA FAQ.

For EV charging infrastructure the latest Design Guidelines by the U.S. Access Board are a must read.  We expect ANPRM in August and then the comments period before codification later this year. And not only EV infrastructure but also Kiosks and POS.

Recommended ADA Resources

  • Vispero – The Paciello Group (part of Vispero): The Paciello Group (TPG) is a world-class accessibility consultancy with a reputation for excellence. TPG helps clients achieve end-to-end accessibility for both software and hardware, including accessibility reviews and VPATs.
  • A primary source of ADA devices for accessibility is Storm Interface. They also make rugged keyboards and other input devices.  Storm also produced a very informative paper on Pin Pad Accessibility. — Accessibility – Implications on Keypad Design by Steve Greenaway
  • Tech For All Consulting –  Making Technology Accessible for Everyone. Experts in evaluation and universal design. Specialists in ADA and Accessibility.
  • YourDolphin Supernova kiosk software —
  • MimoMonitors – along with all types of touchscreens, Mimo also offers a haptic touchscreen for accessibility
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EV Accessibility Regulations in UK (and Europe too?)

EV Accessibility UK and ETSI

EV Accessibility — BSI Standards Group Here is a pdf of accessibility standards PAS 1899:2022 84 pages. Enabling more accessible EV charge points What’s happened and why? Intending to provide an inclusive experience for people with accessibility needs, PAS 1899:2022 is a new standard giving designers, procurers and installers essential specifications on providing accessible public charge points for electric vehicles.… Read More »

ADA Kiosk News – FAR Council Finally Incorporates Revised Section 508

ADA Kiosk News Full text on kma.global – Sep13 Excerpt: This update to the FAR includes several key changes to ensure that federal agencies comply with Section 508 in their acquisitions of ICT. One change requires agencies to specifically identify which ICT accessibility standards are applicable to a procurement. Another change requires federal agencies to document in writing… Read More »

Making Japan Accessible to All RISING NHK WORLD English

Universal design aims to create an environment accessible to all, regardless of age, or linguistic or physical limitations. As Tokyo prepares for the 2020 Olympics and Paralympics, one venture firm working to make Japan a world leader in this area is led by Toshiya Kakiuchi. Wheelchair bound since childhood due to brittle bone disease, this young entrepreneur provides consulting on facilities and services for the disabled, aiming to change preconceptions and facilitate true hospitality.

Source: www.youtube.com

Very good documentary on Toshiya Kakiuchi and Japan accessibility features. Includes Narita airport and restaurants.

FMagazine Fall 2019 – Accessible Kiosks, Merchandising and Design

fma magazine

 Accessible Kiosks – Fall 2019 FMagazine The best of in-store merchandising, interactive kiosks and store fixtures for brands and retailers nationwide. The FMagazine Fall 2019 issue includes articles on: How self-service kiosks will shape the future of grocery Making kiosks accessible for everyone Merchandising displays – getting the best design without blowing the budget The FMagazine this issue includes… Read More »

ADA Kiosk News – U.S. Access Board Webinar: Open Question and Answer Session (March 1)

ADA Kiosk News – U.S. Access Board Webinar: Open Question and Answer Session (March 1) The next webinar in the U.S. Access Board‘s free monthly series will take place March 1 from 2:30 – 4:00 (ET)and feature an open question-and-answer session. Questions are welcome on any of the Board‘s guidelines or standards, including the ADA and ABA Accessibility Standards and new standards for medical… Read More »

ADA Kiosk – Kiosk Retrofit for Usability & Accessibility Webinar

retrofit kiosk ada

How to Retrofit Your Self-Service Kiosk for Usability and Accessibility Presented on June 14, 2022 at 12pm ET Join Laura Boniello Miller, Director of Business Development and Traci Martin Murray, Director of Business Development to discuss retrofitting options for making your kiosk deployment accessible to users with disabilities. You have already purchased and deployed kiosks but want (or… Read More »

Examining ADA lawsuits on point of sale devices

At this point, determining whether a particular kiosk complies with the ADA, requires a fact intensive, device-by-device inquiry. Source: www.insidecounsel.com Redbox’s recent settlement of a class action lawsuit alleging that its video rental kiosks in California were not accessible to the blind provides a good example of the potential exposure businesses face. As part of the settlement, Redbox… Read More »

Pursuant Health kiosks for Diabetes to offer Risk Test

Pursuant Health’s national, in-store health kiosk network will begin connecting consumers to the American Diabetes Association’s Diabetes Risk Test.

Source: www.chaindrugreview.com

Pursuant Health said the ADA’s test, which helps build public awareness of the risks for type 2 diabetes, will be available through its more than 3,600 health kiosks in retail pharmacy locations, including such chains as Walmart and Safeway. Plans call for Pursuant’s kiosks to offer the test for three years, starting in November recognition of American Diabetes Month.

ADA Kiosk – National Council on Disability Issues Report

ADA kiosk, HIPAA kiosk, ADA tablet kiosk, HIPAA tablet kiosk, PCI, Section 508

Source: www.ada-kiosk.com

The National Council on Disability (NCD) has issued a report on measures to ensure access to information and communication technologies for people with disabilities. The document provides recommendations to the President, Congress, and federal agencies, as well as to the technology industry, the private sector, and state and local governments. NCD provided a briefing on the report at the Capitol on October 7 with representatives from industry, disability groups, and federal agencies, including the Access Board.

UNITED AIRLINES PURCHASES EZ ACCESS® CERTIFICATION FOR NEW SELF-SERVICE KIOSKS

Editors Note: We think this integration was “backed out” and replaced since the announcement. MADISON, WI  –  United Airlines has incorporated EZ Access® technologies into their new self-service kiosks to better ensure that the kiosks are accessible to all travelers. According to Jaymes Todero, United’s eCommerce Product Manager, “United strives to be an industry leader and a big part of… Read More »

Section 508 Best Practices Webinar: Revised 508 Standards in Practice

Section 508 Best Practices Webinar:   Section 508 Webinars — The next webinar in the Section 508 Best Practices Webinar Series will take place May 29 from 1:00 to 2:30 (ET) and cover strategies for meeting the updated 508 Standards in federal procurements. Presenters from the General Services Administration (GSA) will review available tools and resources, such as an Applicability Checklist on the… Read More »

Disabled Access – How Self-Service Kiosks Help Hotels, Restaurants

blind kiosk access

Self-Service Kiosks for Hotels, Restaurants Article on Hospitality Tech by Vispero Feb 2020 By Laura Boniello Miller, Corporate Business Development Manager for the JAWS Kiosk program at Vispero, parent company of The Paciello Group – 02/26/2020 People with disabilities travel and dine out just like everyone else. Research conducted by the Open Doors Organization in 2015 found that… Read More »

ADA – U.S. Access Board Issues Correction to ICT Refresh Final Rule

U.S. Access Board Issues Correction to ICT Refresh Final Rule The U.S. Access Board has issued a correction to its updated accessibility requirements for information and communication technology (ICT) to restore provisions on TTY access that were inadvertently omitted. The action applies to the final rulethe Board published last January to jointly refresh its Rehabilitation Act (Section 508) standards for ICT… Read More »

ADA Kiosk – Congress Weighs Changes To ADA

The ADA Education and Reform Act, or H.R.620, is slated to come up for a full vote in the U.S. House of Representatives Wednesday or Thursday. But detractors say the bill would gut the part of the landmark ADA law which requires public businesses to make accommodations allowing for ease of entry for people with disabilities.

Source: www.disabilityscoop.com

Something needs to be done about predatory lawyers for sure but this doesn’t do it. It basically drops the bar for companies a couple of notches and eliminates any legal action. Remains to be seen whether companies decide long term it is in their interest to deploy assistive infrastructure now, or later.

ADA Kiosk – U.S. Access Board Launches YouTube Channel

ADA Kiosk – U.S. Access Board Launches YouTube Channel The U.S. Access Board is a federal agency that promotes equality for people with disabilities through leadership in accessible design and the development of accessibility guidelines and standards. Its guidelines and standards address access to the built environment, information and communication technology, transportation, and medical diagnostic equipment. The Board… Read More »

ADA Kiosk Accessibility Tip – Integrating Storm NavPad

ADA Accessibility Tip – Integrating Storm NavPad We get asked about configuring the Storm NavPad and it comes with API/SDK which lets programmers configure it. In Windows you can even light the lights so to speak.  There are firms that specialize in assisting with that exact sort of thing (listed on our ADA page). Another less software intensive is to use… Read More »

Airport Kiosk – FTE Trade Show In Vegas

Storm Interface & Future Travel Experience (FTE) By Craig Keefner — See Storm’s entire range of Assistive Technology Products (ATP) and find out more about exciting new product launches scheduled for later this year. These ATP devices are ADA compliant and RNIB Accredited, designed to offer menu navigation by means of audible content description. They allow users with… Read More »

ADA JAWS Accessibility Software – Gold Sponsor – Vispero – Kiosk Consultant

vispero logo

Welcome to Vispero Vispero is the world’s largest assistive technology provider for the visually impaired. Although officially formed in 2016, our brands Freedom Scientific, Enhanced Vision, Optelec, and The Paciello Group, share a long, rich history as industry leaders dating back to 1975. Watch Video We develop and deliver innovative solutions that enable blind and low vision individuals… Read More »

ADA – DOJ Accessibility Analysis

DOJ Accessibility Guidance

DOJ Accessibility Analysis March 2022 Announcement In March 2022 the DOJ formally issued a statement regarding accessibility and websites.  While that would seem to be confined to websites it is easy to assume that other public communication mechanisms such as kiosks, or mobile phones will be impacted in some way.  In particular, transactions performed by the public. You… Read More »

ADA Kiosk News – Accessibility needs to be at the forefront of tech — here’s why

accessibility covers all disabled

Excerpt reprinted from TheNextWeb Story By Andrew Burton Founder, The Circuit Board — Andrew is Head of Communications for 600+ staff music technology leader, Native Instruments in Berlin, a company with a vision to democratize digital music creation. After training as a journalist in London, he spent over a decade consulting for leading technology companies in Europe and Australia. In 2018 he founded The… Read More »

ADA and Accessibility Quiz and MCR Guidelines for ADA

ADA Accessibile Kiosk

Self Service ADA Accessibility Requirements and Quiz Kiosk Industry and KMA are offering a free consultation for ADA and Accessibility for your self-service project.  Also to assist, a downloadable PDF with current ADA, Section 508 and ACA regulations that are currently mandated. Excerpt below — Are your kiosks ADA-compliant? Typically prospects and customers will include a stipulation that… Read More »

Join Our Kiosk Accessibility Research Panel

Join Our ADA Kiosk Research Panel KMA’s Accessibility Research Panel serves as an ongoing feedback mechanism between KMA and the community. We invite companies interested in accessibility, associations dedicated to accessibility as well as users who are blind or partially sighted are invited to join and share insights and opinions on accessible technology and more through focus groups,… Read More »