Kiosk Association Releases Multi-Vendor COVID Catalog

From BusinessWire Sep2020

WESTMINSTER, Colo.–(BUSINESS WIRE)–The Kiosk Association (KMA) announces the first multi-vendor kiosk solution catalog for COVID-related kiosk solutions. 22 different solutions for COVID and Temperature screening kiosks are available to choose from.

CAKCEK is the authorized distributor for KMA standards conformance solutions. The owner of CAKCEK, Craig Keefner says, “We’ve been monitoring the temperature and thermal imaging market closely. The proliferation of Chinese-origin devices with undisclosed components both software and hardware into this market has been disconcerting at best. Almost all of those units come with facial recognition, artificial intelligence, and a general inattention to regulatory and legal issues. This raises serious liability issues, especially for healthcare-oriented deployments, down the road as well as the general health concerns of false positives. By offering a catalog of KMA-approved choices our first priority is to inform and educate buyers in the marketplace.”

Temperature kiosks come with a Certificate of Compliance for sensors. They are designed and manufactured by members which meet the KMA ADA conformance requirements in ADA, Accessibility, FDA, and PCI regulatory issues. Kiosks solutions are generally manufactured in the US though UK and Germany models are available.

Kiosk “Workers” Available

Temperature Scanning Kiosks

  • Choose your desired level of accuracy
  • Backend badge and door interfaces
  • FDA-certified thermal imaging systems available
  • Lease options
  • Repurposing options provided such digital signage and smart city
  • Countertop, Stand-up, Sit-down and Wall-Mount configurations
  • Windows AIO, Microsoft Surface Tablet, Android and iPad

CDC Screening Stations

  • CDC Recommended Health Screening kiosk options

Sanitizer Kiosks

  • Heavy duty cycle sanitizer dispense systems in Standup or Countertop systems
  • Standup automated sanitizer dispense system including digital signage

Software Only Solutions

  • NoTouch Touchless Software (Android and Windows)
  • Digital signage options (some portable and outdoors)
  • Secure lockdown software KioWare, Sitekiosk and Esper available for purchase
  • JAWS accessibility software for Windows available

Warranty and Service

  • Standard one year warranty on all systems
  • Sanitizer kiosks come with 2-year warranty

Country of Origin

  • USA
  • Canada (sanitizer kiosks)
  • Germany and UK units also available

How To Purchase

Email [email protected] for more info.

Kiosk Manufacturer Association (KMA) at NRF 2020 Showing Accessible Kiosks

BusinessWire 1/7/2020

WESTMINSTER, Colo.–(BUSINESS WIRE)–The Kiosk Manufacturer Association aka KMA is in booth 1703 at the upcoming NRF 2020 Big Show in New York City Jan 12-14. For a preview of KMA kiosk companies at NRF read our NRF 2020 Preview.

NRF Booth Information

Sponsors participating include Olea Kiosks, KioWare, Pyramid, Frank Mayer and Associates, Inc. and Vispero.

For inquiries and meeting times, please contact [email protected] or stop by #1703.

The KMA booth will have two kiosks in it, both oriented for QSR and both with integrated accessibility.

One will be a tablet kiosk by Frank Mayer and Associates, Inc. See additional details — Floor Standing Tablet Kiosk Spec Sheet. Integrated with a Storm Audio Nav device for ADA accessibility, Ingenico IUC285 and running ADUSA, Inc’s Qi™ software, it showcases software for NYC-based Kung Fu Tea / TKK Chicken.

Pyramid will have their revolutionary 4-in-1 PE-4000 showing QSR Self-Ordering. It will show accessibility features with JAWS kiosk software from Vispero and KioWare.

KMA Regulatory Initiatives

Kiosk Accessibility ADA

Join the KMA ADA research panel today and help shape the future of accessible kiosks. KMA also invites you to take our ADA Accessibility Quiz and qualify for a free consultation review. Register for a free copy of our MCR (Mandatory Current Requirements) ADA Guidelines as recommended by the KMA and presented to the U.S. Access Board in Washington, DC. Take the quiz here.

EMV Unattended Committee

Join our EMV committee for creating Code of Practice for EMV, in the US and internationally.

KMA News

If your company, organization, association, local, city, state or federal agency would like to participate at some level with the KMA either with ADA or with EMV, please contact [email protected] or call 720-324-1837

Thanks for the generous financial support of our GOLD sponsors Olea Kiosks | KioWare | Nanonation | Pyramid | Frank Mayer | Vispero | Zebra | ZIVELO

NRF2020 Preview – National Retail Federation

NRF 2020 Kiosk

NRF 2020 Kiosk Self-Service Update

NRF2020 National Retail Federation Member Logo

KMA is a member of the National Retail Federation

NRF is the largest retail exposition in the world and we will be there. KMA will be in booth 1703. We’ll represent over 50 companies from across the world.

Standards & Regulations Opportunity

ADA and Accessibility

You can participate for free in our ADA and Accessibility Working Group. See the KMA About page for current participants.

EMV Credit Card Committee

We also invite you to participate in our just forming EMV Credit Card committee. Simply stop by the booth and have your badge scanned (or send an email to [email protected]).

In the KMA booth

Sponsors participating in the 2020 booth include Olea Kiosks, KioWare, Pyramid, Frank Mayer and Associates, Inc., and Vispero.  Available for meetings are key people from Olea, KioWare, Pyramid, Frank Mayer, and Vispero. Send an email to [email protected] to schedule a time or stop by 1703.

Attendees present at the show include: Frank Olea CEO of Olea Kiosks, Jim Kruper CEO of KioWare, Josef Schneider and Frieder Hansen (CEO) of Pyramid, Randy Amundson (KMA ADA Chairperson) and David Anzia, SVP of Sales at Frank Mayer and Associates, Inc. Matt Ater CEO of Vispero and Laura Miller Anthony Palchek of Zebra and representatives for Verifone.  Additionally at the show, around the corner from our booth will be Peter Jarvis Managing Director of Storm Interface and our new ADA and Accessibility Co-Chairperson.

For inquiries and meeting times, please contact [email protected]  or stop by# 1703.

The KMA booth will have two kiosks in it both oriented for QSR and both with integrated accessibility.

One will be a tablet kiosk by Frank Mayer and Associates, Inc.  See additional details — Floor Standing Tablet Kiosk Spec Sheet.  Integrated with a Storm Audio Nav device for ADA accessibility, Ingenico IUC285  and  running ADUSA, Inc’s Qi™ software showcasing software for  NYC-based Kung Fu Tea / TKK Chicken.

Pyramid will have the PE-4000 with QSR Self-Ordering. It comes equipped with accessibility devices and is running KioWare KioPay application with JAWS Kiosk Windows software from Vispero.

Pyramid-PE4000-V02 (1) from Kiosk Manufacturer Association on Vimeo.

Here are locations for seeing and meeting with KMA members.

Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.

More Member Information Links and News

Retail Cannabis Store Need Cannabis Self-Order?

Jaws Kiosk – Vispero Storm Collaborate on Accessible Kiosk Solution

FMagazine Fall 2019 – Accessible Kiosks, Merchandising Displays and Best Design

CSUN 2020 Conference – Kiosks Assistive Technology

CSUN Conference

CSUN 2020 Conference – Kiosks

From CSUN website Feb 2020


JAWS ADA Logo This March 11th-13th, Vispero will be leading multiple presentations on kiosk accessibility at CSUN’s Annual Accessibility Conference being held in Anaheim, CA. Vispero’s Vice President and subject matter expert Matt Ater, will lead a panel of kiosk accessibility experts on “Lessons Learned from Developing Accessible Kiosks”. The panel will include KMA Accessibility Board co-chair Peter Jarvis, Senior Executive VP at Storm Interface, among others. Kiosk accessibility and usability will be discussed in a presentation called “Kiosk Accessibility: Understanding the Kiosk User Experience”, kiosk industry veteran Laura Boniello Miller and usability expert Rachael Bradley Montgomery will discuss the perspective of the kiosk user and how deployers can best accommodate users with disabilities.  Vispero’s Ryan Jones will lead a session, “JAWS Kiosk: What Is It and When Would I Use It” to assist in using the JAWS screen reader in accessible kiosk deployments. Along with the presentations you can visit the Vispero booths  in the Marquis Ballroom, #503, #603, and #703 to see accessible kiosks in action, including kiosks from Olea, Pyramid and SeePoint.  Vispero will also be hosting an accessible Escape Room, and on-site registration will be available using an accessible kiosk powered by JAWS, located in the Vispero Showcase Suite.

Vispero has added support for the new Storm Assistive Technology device, the new Extended Functionality AudioNav. JAWS will continue to support the Storm AudioNav and other assistive technology devices by Storm as they are added.


Mark your calendars for this year’s Keynote Address at the Conference which will be held March 10, Tuesday evening, at 5:30 pm. A Welcome Reception will follow the Keynote Address.

We are pleased to announce that Dr. Rory Cooper will be the Keynote Speaker for this year’s conference. Dr. Rory A. Cooper holds several prestigious positions including Associate Dean for Inclusion and FISA & Paralyzed Veterans of America Distinguished Professor of Rehabilitation Science and Technology and Orthopedic Surgery at the University of Pittsburgh. He is also the Founding Director and the VA Senior Research Career Scientist at the Human Engineering Research Laboratories. He holds an adjunct professorship at the Robotics Institute of Carnegie Mellon University and is also a Professor of Physical Medicine and Rehabilitation at the Uniformed Services University of the Health Sciences in Bethesda, Maryland.

A prolific writer, he has published over 300 peer-reviewed articles and three books, including the award-winning Care of the Combat Amputee. He has over 25 patents awarded or pending. Dr. Cooper’s students have been the recipients of over 50 national and international awards. A Fellow of the National Academy of Inventors and other scholarly organizations, he is the recipient of the Secretary of Defense Meritorious Civilian Service Medal.

In May of this year, he was honored in Washington, D.C., at the Smithsonian Institute Museum of American History with a U.S. Patent and Trademark Office inventor trading card and portrait.

Dr. Cooper’s contributions are impressive and numerous.  The Keynote Address should be an enlightening and rewarding talk to kick off the 2020 CSUN Conference.

CSUN Exhibits

Come to the 2020 Exhibit Hall and experience first-hand the cutting-edge assistive technology offered in over 100 booths. For 34 years, thousands have attended the CSUN Conference’s free Exhibit Hall to have the opportunity to directly interact with the providers who develop the technology, products and services designed to promote inclusion for people with disabilities.

The Exhibit Hall is located in the Grand Ballroom and Marquis Ballroom on the lobby level of the hotel.  Be one of the first to explore the latest innovative technology when doors open on Wednesday, March 11 at 12:00 pm.  We also welcome you to attend the Exhibit Hall Opening Reception at 12:30 pm.


17757 US Hwy 19 N
Ste 560
Clearwater, FL 33764
United States
Company Email
[email protected]
Vispero™ is the world’s leading assistive technology provider for the visually impaired. We have a long history of developing and providing innovative solutions for blind and low vision individuals that help them reach their full potential. At Vispero, we inspire hope, determination, and independence through our family of brands: Freedom Scientific, Enhanced Vision, Optelec, and The Paciello Group.
503 (Marquis Ballroom), 603 (Marquis Ballroom), 703 (Marquis Ballroom)
  • Agencies/Services
  • Alternative Input/Keyboard Devices
  • Blind/Low Vision
  • Educational Software
  • Learning Disabilities
  • Software

More Vispero News

Storm and Vispero Collaboration
JAWS Kiosk Software

Accessible Kiosk Experience by Vispero

JAWS kiosk video Freedom
JAWS kiosk video Freedom

Actual video down below. Click here to visit Freedom Scientific site and read complete article.

Excerpt News from cutting edge of accessibility and Freedom Scientific blog Jul2020 by  —

Nice blog article by Freedom Scientific along with a video demonstrating the use of JAWS kiosks software. Here is highlight of the article of JAWS kiosk and its features.

Providing accessibility functions to your entire user group be it customers at a kiosk, or employees working at home or at the office is important, and its the law.

JAWS Kiosk

Vispero’s JAWS Kiosk software is designed specifically to work with Storm’s Assistive Technology Products and other input devices to provide an accessible kiosk solution. Features of JAWS Kiosk include:

  • Auto start JAWS upon insertion of headphones
  • Auto stop/session when headphones are removed
  • Compatible with kiosk system software
  • Fully customizable through JAWS scripting
  • Full functionality even when an internet connection is not present
  • Custom welcome message
  • Multi-language/Multi-voice JAWS support
  • Standard keypad integration
  • Customized button functionality

Watch the JAWS Kiosk video to observe it in action.

Watch the JAWS Kiosk video

Facial Recognition Photo Kiosks

Facial Recognition Photo KIosk

Case Study – Photo Kiosks with Facial Recognition

Facial Recognition Photo KIosk

Facial Recognition Photo KIosk

Showtime Pictures at Georgia Aquarium

Photo concession kiosks deliver fun for aquarium visitors

Showtime Pictures, a respected name in photo concessions that provides photography services to attractions across the nation, partnered with Frank Mayer and Associates, Inc. to deliver kiosks with facial recognition technology to the Georgia Aquarium.

Facial Recognition Technology Kiosks

Instead of manning the location with staff, the company’s objective was to utilize kiosks equipped with high-definition cameras and facial recognition technology to identify and pull up images of visitors exploring the aquarium.  The kiosks not only needed sophisticated cameras and facial technology, but also required large touchscreens, barcode scanners, and payment devices for guests to purchase photo packages. In addition, the kiosks had to meet ADA requirements.

A Wall Kiosk to Preserve Space

To maintain floorspace, Showtime Pictures opted for a variation of Frank Mayer and Associates’ wall-mounted kiosk and designed the unit with LED lights to give a soft glow that matches the aquarium’s aesthetic.  The innovative program has proven popular, and the company has plans to expand the facial recognition photo concession kiosks to more locations in the future.

Talk to a Kiosk Expert at Frank Mayer

More Frank Mayer Information

Contactless Temperature Kiosk – Wrist Check New from Frank Mayer $1950

Temperature kiosk wrist scan

New contactless temperature kiosk from Frank Mayer

Contactless Temperature Kiosk Brochure

Contactless Temperature Kiosk Brochure

Frank Mayer releases new temperature kiosk priced at $1950.  Made in the US.  Instead of the usual forehead measurement the new model uses the wrist. That will increase accuracy and eliminate a lot of variables the forehead systems entail.

To support CDC compliance this unit provides the approved question and answer protocol.

A RFID proximity reader is provided for reading ID badges along with a barcode scanner. This facilitates employee monitoring.

Contactless Temperature Kiosk Brochure

The Screening Process

  1. An employee or visitor is greeted by a welcome screen and instructed to either answer compliance questions or scan their ID for a wrist temperature scan.
  2. If the temperature is normal and health questions are compliant, the screen turns green and alerts the user that he or she has passed.
  3. If a person is noncompliant, a message appears asking the employee to step aside and wait for a second verification.
  4. Text or email alerts are immediately sent to designated individuals regarding health screening and temperature data.

From the Frank Mayer website

The best temperature screening kiosk for touch-free monitoring, our Contactless Temperature Kiosk quickly checks body temperatures using an infrared sensor which measures the wrist.

Customized with a contactless ID reader and wrist scan, the temperature kiosk is an efficient way to screen groups of people quickly and in a safe manner.

Kiosk Features

  • Contactless ID Reader with Pass/Fail Convenience or Health Compliance Option
    The kiosk offers a contactless ID reader with rapid pass/fail results to reduce wait times in high traffic environments. A more comprehensive screening using customizable questions regarding health symptoms can be applied at no additional cost.
  • Infrared Temperature Sensor Technology
    Temperature sensing technology measures body temperature through the wrist and is accurate within a half degree Fahrenheit.
  • Real-Time Data
    Text or email alerts are immediately sent to designated individuals regarding health screening and temperature data.
  • Secure Record of Compliance Traceability
    Answers to screening questions and temperature readings are recorded using nondescript user identification.

Press Release

The Contactless Wrist Temperature Kiosk offers worksites, assisted living facilities, healthcare clinics, and more a touch-free option to quickly check employee and visitor body temperatures using an infrared sensor on the user’s wrist.

Available as a pass/fail temperature check option to alleviate wait times, the kiosk can also be programmed to offer more comprehensive screening with customizable health screening questions.

Real-time results are communicated to a remote content management system that can keep a secure record of compliance. If a person screens as non-compliant, text or email alerts are automatically sent to designated individuals.

“Our line of temperature kiosks was born from the desire to help businesses offer safe and effective ways to maintain workplace safety,” Mike Mayer, President at Frank Mayer and Associates, Inc. says. “Not only do the kiosks reduce the cost of employing a dedicated temperature checker, but with
companies more mindful of keeping illnesses away from the worksite, they’ll continue to play a role in employee and visitor safety long past the pandemic.”

More Frank Mayer information

Contact Frank Mayer for More Info

POP Design – ilumi® LED Smartbulbs, enlightens the IoT market at retail.


New product, ilumi® LED Smartbulbs, enlightens the IoT market at retail.

Grafton, WI, April 7, 2017 – ilumi® solutions, one of the fastest growing Internet of Things (IoT) companies, is introducing their LED Smartbulb technology with counter displays in electronics stores in both the U.S and Canada.

Within the rapidly expanding smart home product category at retail, this new brand showcases their newest smartbulb product while highlighting itself as a Shark Tank-funded company. The retail displays demonstrate their Bluetooth app controlled smart light bulbs within a concise counter-top footprint. Within the plex shroud the bulb transitions through different lighting hues and brightness effects as if controlled via the ilumi
smartphone app.

Frank Mayer and Associates, Inc. ( is an industry leader in the creative design and manufacturing of branded in-store merchandising displays, interactive kiosks and store fixtures for leading consumer product companies and retailers. Frank Mayer and Associates, Inc.’s headquarters are based in Grafton, Wisconsin with offices nationwide.

Cheryl Lesniak
Integrated Marketing Manager
Frank Mayer and Associates, Inc.
P: 262-377-4700
[email protected]


Patient Check In Kiosk – Advantage Series

Patient Registration Kiosk – Advantage Series

A focus on health and safety

Healthcare Kiosk Patient Check-In Frank Mayer

Healthcare Kiosk Patient Check-In Frank Mayer

Patient kiosks allow staff to focus on what matters – streamlining the check-in process and keeping employees healthy. Healthcare kiosks offer a high quality of care to patients and guests who walk through your door while also allowing less human contact with your counter staff who are at greater risk of being exposed to illness during check-in procedures.  Other uses for healthcare self-service kiosks include: dental office kiosks, emergency room kiosks, and more.

Take a look at our standard kiosks which can be customized for your healthcare setting.

Healthcare kiosks offer many benefits

Emergency rooms, doctor’s offices, dental facilities, senior living, university health centers and more are adding patient check-in and self-service kiosks.

Kiosks provide:

Hospitality Kiosk News – Olea Partners with UrVenue

Hospitality Self-Service Kiosk Solution – Olea Kiosks and UrVenue Non-Room Inventory Solution

Hospitality partnership news excerpt from press release

hospitality self-service kiosk solution by Olea

Hospitality self-service kiosk solution by Olea Kiosks, Inc.

An Olea kiosk paired with UrVenue’s booking solution puts hospitality patrons in the driver’s seat with frictionless, on-property, cashier-less, self-service booking capabilities. Guests can now book and transact any inventory within UrVenue, including but not limited to, special event ticketing such as seasonal pop-up experiences, show tickets, restaurant reservations, pool-side cabanas, nightclub and day club admission, special promotion vouchers, sportsbook lounge seats and bundled on-property experiences to name a few. UrVenue’s hospitality-built booking platform makes it is easy to transact any type of non-room inventory on property and with Olea’s flexible, modular design, the physical unit can be branded and designed for custom transactions including physical outputs such as show tickets or customized promotional vouchers or wristbands.

Press Release

Olea Kiosks®, Inc. Announces Strategic Partnership with UrVenue

Self-Service Hospitality Solutions Designed to Reduce Friction in the Guest Experience


Olea Kiosks, Inc. 

Dec 09, 2020, 10:13 ET

LOS ANGELESDec. 9, 2020 /PRNewswire/ — Olea Kiosks®, Inc., a visionary provider of self-service kiosk solutions, today announced a strategic partnership with UrVenue, the leading hospitality technology platform that powers commerce, enhances the guest experience and monetizes a resort’s real estate. With conveniently placed Olea kiosks on-property, this partnership enables venues and hotel properties to layer in another customer touchpoint that drives self-service revenue with transactions that are contactless, resource-free, branded, and always open for business.

With more than 40 years of delivering self-service solutions, Olea Kiosks® understands the value of reducing friction in the guest experience. Urvenue’s 10+ years of experience in the resorts and hospitality realm and its ability to leverage its technology to monetize non-room inventory and other guest touchpoints during the in-stay journey solves one of the greatest challenges for resort managers. Combining UrVenue’s powerful booking platform with self-service kiosks puts guests in complete control.

“It’s exciting to partner with another US-based company so focused on technology that puts the power in the hands of the user,” said Frank Olea, CEO of the company that now spans four generations. “Self-service kiosks equipped with the same technology used across all customer touch points helps with workforce management and removes mundane tasks like order and payment entry to allow staff to focus on higher-value tasks that truly enhance the guest experience,” added Olea.

“Partnering with a trusted kiosk brand such as Olea will help unlock the full potential of UrVenue to resorts and venues all over the world,” said Deron Pearson, CEO of UrVenue. “Together we’ll be able to service customers with what they want, when they want in a safe and easy way as well as provide resorts with important insights, data and guest management.”

An Olea kiosk paired with UrVenue’s booking solution puts hospitality patrons in the driver’s seat with frictionless, on-property, cashier-less, self-service booking capabilities. Guests can now book and transact any inventory within UrVenue, including but not limited to, special event ticketing such as seasonal pop-up experiences, show tickets, restaurant reservations, pool-side cabanas, nightclub and day club admission, special promotion vouchers, sportsbook lounge seats and bundled on-property experiences to name a few. UrVenue’s hospitality-built booking platform makes it is easy to transact any type of non-room inventory on property and with Olea’s flexible, modular design, the physical unit can be branded and designed for custom transactions including physical outputs such as show tickets or customized promotional vouchers or wristbands.

The pandemic has created significant disruption for the hospitality industry. Self-service kiosks reduce human interaction at a time when guests of all ages are comfortable using kiosks. In addition, venues can eliminate wait times with reservations, long lines, and processing payments, while increasing ticket lift dramatically, at a time when every second and penny of revenue counts.

Circa Resort and Casino will be the first resort to use the Olea with UrVenue kiosk at the beginning of 2021.

About Olea Kiosks®, Inc.
Olea Kiosks, Inc., is a self-service kiosk solution provider for the attractions and entertainment, healthcare and hospitality industries. Its technologically advanced, in-house manufacturing, design, and innovation have made it an industry leader. Headquartered in Los Angeles, California, customers include The Habit Burger Grill, Kaiser Permanente, Empire State Building, Universal Studios, EVO Entertainment, Scientific Games, and Subway.


About UrVenue:
UrVenue is the leading hospitality technology platform that powers commerce, enhances the guest experience, and monetizes resort real estate by leveraging non-room inventory across all customer touchpoints in the booking and in-stay journey. UrVenue maximizes revenue-per-available-customer with its advanced booking, ticketing and presale platform built for hospitality venues: nightclubs and day clubs, restaurants and lounges, resort pools and beaches, sportsbooks, spas, special events, small group meeting rooms, recreation services, bundled experiences and more. Since 2011, UrVenue’s scalable enterprise technology has been the trusted industry standard for clients ranging from independent venue operators to global hospitality, entertainment and gaming organizations including Wynn Resorts, MGM Resorts International, Caesars Entertainment, Tao Group, Bagatelle and Okada. Information:


This release was issued through Send2Press®, a unit of Neotrope®. For more information, visit Send2Press Newswire at

SOURCE Olea Kiosks, Inc.

Related Links


More Olea Kiosk Information

Text-to-Pay for Restaurants

Text-to-Pay for Restaurants

Text-to-Pay for Restaurants

Datacap and Dash Now enable Text-to-Pay (eCommerce transactions) alongside card-present payments for any Point of Sale via Datacap’s NETePay Hosted™ platform.  No hardware or mobile app required.

Editor Note: This type of transaction is very common. Calling into order is likely the most common way of ordering.  We  order food regularly from restaurants and unless you are a loyal customer and have bothered to load their app and sign in to their loyalty program (and released all of your personal information to them along the way), its very problematic. Even the new Google Pay works and then it doesn’t work.  We have a loyalty account at Paneras e.g. Ordering via the mobile and their website doesn’t link my phone number and rewards to my account, unless I use the Panera app and logged in.

Gaining new customers would seem to be ideal first priority. Putting barriers in front of those customers “trying” your restaurant is counterproductive.

How Text-To-Pay for Restaurants works:

Text-to-Pay for To-Go Orders
Send a text message to your customer allowing them to pay for their order remotely and receive a real-time notification when the customer arrives to pick up their order.

Dash Now Text-to-Pay Demo


More posts by Datacap


About Datacap Systems, Inc.

Datacap develops processor and hardware agnostic payment solutions for any Point of Sale regardless of industry vertical or operating system. Our industry-standard solutions are utilized by hundreds of Point of Sale developers in North America in an array of vertical markets.

Datacap becomes the first to provide cash registers with integrated payments and data capture/movement capability, sold through a network of retail systems developers and their dealers.

NETePay Hosted™

NETePay Hosted is a comprehensive payments platform that consolidates payments and tokens across brick-and-mortar, eCommerce, mobile and unattended environments, all managed via Datacap’s portal.

NETePay Hosted supports the following product integrations:

Review – Alabama Power Introduces CityBase Contactless Payment Kiosks

“Contactless” Payment Kiosk Review

Bill Payment kiosk by Olea Kiosks is a good example of bill pay kiosk design.

Not the unit we write up in the post for sure but the Bill Payment kiosk by Olea Kiosks is an example of good bill pay kiosk design.  Available with all forms of accessibility options.

Posted on Alabama Power Introduces CityBase Contactless Payment Kiosks

Editor Review: New utility bill payment kiosk deployment announced for Alabama. It’s not the first time for CityBase. We note the 2016 PR on Omaha Child Support Payment Kiosks.

  • A major point promoted by CityBase is ADA Accessibility. Going into state and local markets that would be incumbent upon them. Odds are pretty good the DOJ might adopt a different point of view going forward.  Given that though just looking at the kiosks (renderings) we can see no evidence of accommodation either physical or interface. See picture down below
  • PCI “compliant” security is noted for credit card and check (we think they meant Check21) but again, no details of.  The swipe credit card reader reminds us of the old Magtek 2-track magstripe from 10 years ago. No spec.
  • The use of “Contactless” in the title is puzzling. It supports cash, credit card (swipe) and cash.  It does have a scanner for reading barcodes off utility bills but that hardly constitutes contactless transactions.
  • Unlike companies like Datacapsystems which has an extensive listing of all the supported payment processors, there is nothing about the backend integrations available (Harris e.g.) or payment processors.
  • Business – GTY did announce an earlier deployment with the Metropolitan Water District of Southern CaliforniaGTY is publicly traded and it currently trades at under $4/share.


CHICAGO–(BUSINESS WIRE)–CityBase, a leading provider of government and utility technology, today announced a partnership with Alabama Power to enable customers in Montgomery and Mobile, AL, to pay electricity and water bills in person at a secure, self-service kiosk. New one-stop kiosk technology enables the utilities to share devices for their payment applications while maintaining independent operations. CityBase is a business unit of GTY Technology Holdings Inc. (Nasdaq: GTYH) (“GTY”), a leading provider of SaaS/Cloud solutions for the public sector.

GTY’s @CityBaseInc partners with @alabamapower to enable in-person payments at secure, self-service kiosks

Citybase Bill Payment KIosk

Citybase Bill Payment KIosk image from website

Alabama Power has worked in partnership with CityBase to deploy 80 kiosks in 36 locations state-wide. In 2019, the utilities provider made payments available for Montgomery Water Works on the six kiosks in its local business office. In the year following deployment of the kiosks, they were responsible for more than 30% of Montgomery Water Works’ total monthly in-person transactions.

Building on the success of that program, in October 2020 the utility provider added Mobile Area Water & Sewer System (MAWSS) payment applications to 11 kiosks in four payment centers that span the greater Mobile metro area. One-stop payment kiosks from CityBase enable government agencies and utility providers to provide shared customers the ability to pay bills for multiple utilities in a single visit, creating efficiencies for customers on the go.

Useful Links on Kiosk Industry

Payment Technology – Contactless Card Reader Limited Time Promotion OTI & EVO

Contactless Reader

Retailers who offer contactless payments have a lot to gain.

New research shows that nearly two thirds of consumers globally prefer shopping with merchants who accept contactless payments!

Future-proof your income while lowering vending downtime, cash handling costs, theft and security concerns. Take TRIO-IQ, an intelligent, modular combo platform that works with all Payment options: QR Codes, custom app (mobile/closed loop), EMV Contactless, Contact, and Magstripe. Indoor or outdoor, Trio IQ is a single piece of hardware that can handle any job. Includes: payment readers, controllers, and cloud-based management systems for kiosks, automated retail, laundromats, vending machines, micro markets, EV charging stations, games, digital air and vacuum machines, transit, and more.

Additional Kiosk Industry Links

Wearable Contactless Wristband Entry for Door Authentication

Contactless wristband for RFID entry and employees

Contactless wristband for RFID entry and employees

Contactless Wristband

ELATEC readers enable Nymi workplace wearable users increased access throughout organizational ecosystems, compatibility in global markets

Toronto, Ontario, CANADA – December 8, 2020 – Nymi, Inc. today announced a technology partnership with ELATEC, a world leader in RFID readers and NFC/BLE mobile device readers. The partnership enables users of Nymi’s Workplace WearablesTM to seamlessly open doors and authenticate to systems, devices and machines that utilize ELATEC’s readers.

The Nymi BandTM is the world’s only workplace wearable wristband that, once authenticated, offers the convenience of continuously authenticating the identity of the user until it is removed from the wrist. This delivers zero-trust security principles and access control using convenient fingerprint and heartbeat biometrics to users seeking touchless authentication.

With their flexible architecture, customizable open API and remote programmability, ELATEC RFID readers are ubiquitous in Europe and increasingly utilized in organizational ecosystem applications in North America, from vending and dispensing to secure printing, and from computer single sign-on to door access.

“This partnership with ELATEC provides important market reach and compatibility for our Workplace Wearables,” said Andrew Foxcroft, Vice President of Nymi. “The Nymi Band is being rapidly adopted in industries like pharma and medical device manufacturing with an emphasis on privacy, security, and a natural user experience. ELATEC reader compatibility will facilitate penetration of these and other industries and global regions.”

The Nymi Band enables organizations to incorporate Nymi’s passwordless technology with applications that ensure the health, safety, and security of connected workers, enabling a range of use cases that includes COVID-19 social distancing and contact tracing, among others.

“We’re delighted to be working with Nymi in providing a frictionless and hands-free authentication, authorization, and access control solution for our customers across numerous industries,” said Paul Massey, CEO of ELATEC Inc. “Wearable technology enables a very positive user experience and exciting new applications for our reader solutions.”

To see the Nymi Band in action, take a look at our latest video.

About Nymi Inc.

Nymi is a Toronto-based technology company that is enabling true digital transformation while protecting the health, safety, and security of connected workers. Nymi’s workplace wearable, the Nymi Band, provides organizations with a platform to achieve zero-trust security principles and biometrics authorization with the additional ability to solve a variety of challenges that impact productivity, compliance, health/safety and culture. Today, Nymi serves 9 of the 10 top pharmaceutical companies to deliver data integrity and security, allowing highly regulated industries to achieve compliance securely and efficiently. For more information, please visit


ELATEC specializes in advanced, contactless user authentication and access control solutions. The company is an international leader in the field of multi-frequency, multi-technology RFID readers including NFC / BLE mobile device readers. The company was founded in 1988 and currently has seventeen locations worldwide. ELATEC Inc’s headquarters are in Palm City, Florida and ELATEC GmbH’s headquarters are in Munich, Germany.

Media Contacts:

Frances Lorenzo
Nymi Inc.
[email protected]
416 977 3042

Chris Corsbie
[email protected]
614 809 3352


More RFID Information

Contactless kiosk – temperature kiosk – Pyramid

temperature kiosk janus by Pyramid
Pyramid temperature kiosk

Pyramid temperature kiosk

Temperature Kiosk Pyramid

Full article CNBC May 2020 — Sarah Whitten @SARAHWHIT10

  • IntraEdge and Pyramid have created a contactless kiosk that can check the temperature of up to 1,500 people per hour.
  • The kiosk utilizes Pyramid’s thermal imaging technology and has an error margin of less than one-tenth of a degree Fahrenheit.
  • No data is stored on the kiosk itself. Using IntraEdge’s Truyo Privacy Rights Platform the data is immediately encrypted and transferred to Truyo’s cloud.

Janus, a temperature-reading kiosk from IntraEdge and Pyramid, can be installed freestanding, using a wall mount or on a countertop.

As states reopen to the public during the coronavirus pandemic, retailers, hotels, movie theaters and sports stadiums are all looking for ways to keep patrons and staff safe.

Many of these businesses have been closed since mid-March to help stop the spread of the virus, and they are eager to rehire staff and welcome back customers and the billions of dollars they bring. But these businesses want to do so safely to protect employees and encourage customers to return.

One common strategy is to implement temperature checks at the front door. While not perfect, temperature checks can weed out the most obvious of Covid-19 cases. Still, for venues that typically have large crowds, trying to do mass temperature checks can be an overwhelming undertaking. In these situations, the handheld temperature readers aren’t a perfect solution.

On Thursday, IntraEdge and Pyramid Computer said they are working with Intel on a possible solution that leverages existing screeing and privacy technology that the companies manufacture.

Read Full article CNBC May 2020

You Can Request More Information

Pyramid distribution deal with Pinntec Ltd for UK operation

Temperature kiosk Pyramid

Pyramid distribution deal with Pinntec Ltd in UK

Freiburg Germany. 28th July 2020.

Today Pyramid Computer GmbH announced a new distribution deal with Pinntec Ltd for its kiosk, industrial PC and server products. The deal appoints Pinntec as the exclusive distributor for all Pyramid products in the UK and Republic of Ireland. The deal is part of the Pyramid strategy to link with local market experts in multiple sectors to expand sales. It comes closely on the back of the deal to develop the Pyramid brand in USA.

Pinntec will provide sales, marketing and operational support for Pyramid products from its base in Leicestershire. Graeme Derby, previously UK Country Manager for Pyramid will join Pinntec to spearhead the development of the Pyramid brand across various targeted sectors in the UK and Republic of Ireland. He joins Paul Dennis, recently recruited from Walmart.

Josef Schneider, CEO Pyramid Computer GmbH, said. “Our strategy is to use local market experts to develop our presence in key markets. The UK is an important market for us and is one of the leading markets for the development of self-service technology. We are delighted to link with Pinntec as they have the right amount of knowledge and resource to support our expansion.”

Neil Tittensor, Managing Director of Pinntec said. “The link with Pyramid is another big step for Pinntec. We have always admired their products and we see this as a great opportunity for us to expand our offer to our customer base and assist with accelerating the trend towards self- service. The partnership will bring variety and innovation to the self-service technology market.”

Pyramid Computer GmbH is a privately owned German company that designs and manufactures self-service touchscreens and kiosks, primarily for the retail and hospitality sectors. With over 30 years’ experience in the field, it is one of the leading manufacturers in the world. Under its Polytouch® brand it has supplied self-service kiosks to a number of high profile customers such as AMC, Marks and Spencer and Sofology.

Pinntec Ltd is a privately owned UK business based in Leicestershire. It specializes in the automation of non-value-add services and provides choice, control and flexibility to a wide variety of processes and requirements, including Order Points, Help Points, Registration kiosks etc.

It works with a number of large organizations across multiple sectors that aim to improve services and reduce operational cost through an established network of partners, brands, and direct customers.

For More Information Contact Pyramid

More news by Pyramid

FMA Magazine Summer 2020 – Temperature Kiosk Screening. Video Game Retail, Restaurant Kiosks & Visual Merchandising

frank mayer summer
frank mayer temperature Screening kiosks

frank mayer temperature Screening kiosks

The best of in-store merchandising, interactive kiosks and store fixtures for brands and retailers nationwide.

The FMA Magazine Winter 2020 issue includes articles on:

  • 5 Benefits of Remote Temperature Screening Kiosks
    With numerous fever detection devices available, remote temperature screening kiosks are the most beneficial, providing employee privacy and safety, while offering companies convenience and cost savings.
  • The Evolution of Video Game Retail Display Programs
    Emerging technological trends and innovative merchandising strategies have helped video game retail displays uniquely position products in front of the gaming audience of today – and tomorrow.
  • Five Reasons Why Your Restaurant Needs Self-Service Kiosks
    Lines, waiting, delays, and other inadequacies have become a routine part of the restaurant experience.  Luckily, the perfect solution to this problem already exists in self-service kiosks.
  • Common Challenges When Planning a Visual Merchandising Campaign (and their Solutions): Securing Buy-In from Box Stores
    The third installment of our popular series focuses on helping brands secure partnerships with big box retailers.
  • Working with FMA
    The world is changing, and so are we.  We want to keep you abreast of our most up-to-date business procedures and communication methods as well as the retail technologies we’re researching every day.

PCI Compliance – Payment Card Security Requirements PTS POI – November 2020

PCI SSC Technical FAQs for use with Version 6

UCP Unattended Payments

UCP Unattended Payments is a PCI Compliance expert

A new November update to the PCI SSC Technical FAQs has been issued. It is listed below. We have also listed some other interesting questions.

For a full copy of this document, it is provided by the PCI Security Standards Council

November 2020: POI devices must support one or more of four specified techniques for the loading of private or secret keys. Methods a and b are for plaintext key loading and methods c and d are for encrypted key loading. The requirement specifies that EPPs and OEM PEDs intended for use in an unattended environment shall only support methods a, c, and d. It further specifies that SCRPs shall only support the loading of encrypted keying material. Are there any other restrictions?

A Yes. For all new evaluations (i.e., evaluations that result in a new approval) of POI v5 devices, the POI devices must support at least one of the encrypted key loading methods for the loading of private or secret keys

Requirement A9 stipulates that the device must provide a means to deter the visual observation of PIN values as they are being entered by the cardholder. What methods are acceptable?

A The POI Security Requirements provide for several options that may be used separately or in combination to provide privacy during PIN entry. These options are: ▪ A physical (privacy)shielding barrier. Note that in case the privacy shield is detachable, a user’s guide must accompany the device that states that the privacy shield must be used to comply with ISO 9564. Optionally, the user’s guide can also reference PCI device requirements; ▪ Designed so that the cardholder can shield it with his/her body to protect against observation of the PIN during PIN entry, e.g., a handheld device; ▪ Limited viewing angle (for example, a polarizing filter or recessed PIN pad); ▪ Housing that is part of the ATM or kiosk, cardholder’s hand or body (applies to handheld devices only); and ▪ The installed device’s environment.

May (update) 2018: PIN entry devices may physically integrate in the same device other functionality, such as mobile phone, PDA capabilities or POS terminal. Handheld configurations of PIN entry devices may accommodate the attachment (e.g., via a sled, sleeve or audio jack) of a mobile phone, PDA or POS terminal, where the attached device communicates with the PED. Such a configuration appears as a single device, with separate interfaces for input by the clerk and cardholder. What considerations must be taken into account for either of these configurations?

A For any device where the cardholder is expected to use the same interface for PIN entry as the clerk would use for phone, PDA, payment application, etc. purposes, or where there are multiple interfaces in a single integrated device, the integrated device must be physically and logically hardened in accordance with the PTS POI security requirements. In a handheld configuration with an attached device, there is a risk that the cardholder enters the PIN on the wrong interface. Furthermore, the communication interface between the PED and the attached device may give the latter access to MSR functions without cryptographic controls, allowing skimming of card account data. In this integration model, then either: ▪ Both devices are assessed and validated as compliant to the PTS POI requirements, or PCI PTS POI Evaluation FAQs – Technical – For Use with Version 6 November 2020 Copyright © 2013-2020 PCI Security Standards Council, LLC. All Rights Reserved Page 8 ▪ The PED device, which must also control the card reader(s), must implement and be validated against the PTS POI SRED module. The PED must enforce SRED functions for encryption of card data at all times. The PED is only allowed one state, and that is to encrypt all account data. It cannot be configured to enter a state where account data is not encrypted.

May (update) 2018: PIN Entry Devices that attach to a mobile phone, PDA or POS terminal via a sled, sleeve, audio jack, or wireless connection are required to support SRED. Does this apply to PEDs that are integrated with other devices (such as a tablet or mobile phone) that appear as a single device?

A Yes. An integrated device is one where two physically and electronically distinct devices (e.g., a PED and a commercial off the shelf (COTS) device such as a mobile phone) appear as a single device through the use of the plastics to mask the connectivity. In such a configuration, there is a risk that the cardholder enters the PIN on the wrong interface. Furthermore, the communication interface between the PED and the integrated device may give the latter access to card reader functions without cryptographic controls, allowing skimming of card account data. In this integration model, then either: ▪ Both the PED and non-PED are assessed and validated as compliant to the PTS POI requirements, or ▪ The PED, which must also control the card reader(s), must implement and be validated against the PTS POI SRED module and be both physically and electronically distinct from the non-PED system (for example, it is not acceptable to have the PED firmware execute within the same processor as the non-PED firmware). The PED must enforce SRED functions for encryption of card data at all times. The PED is only allowed one state, and that is to encrypt all account data. It cannot be configured to enter a state where account data is not encrypted. The Security Policy must also state that the non-PED has not been assessed under the PCI PTS program and security guidance is required to ensure the secure operation of the solution. An additional note will be added to the portal noting that the non-PED has not been assessed under the PTS program.

October 2018: Are there minimum requirements for the version of Android to be used within a PTS device?

A Yes, it is expected that the Android version is officially supported with security patches, at a minimum. Any reports, including deltas, where the Android version is not supported with regular security patches will be rejected. Where these patches are not provided by Google, evidence of security patches (implemented at least monthly) provided by the vendor must be documented in the report provided by PCI; evidence for this is expected to be validation of the update code by the laboratory for at least two previous patches, as well as validation by the laboratory that these patches have remediated existing known vulnerabilities in the version of Android used. Vendors should note that this means that consideration for the future patch status of any Android version used must be made during the initial design stages of the device, to prevent unexpected rejection of devices after an Android version becomes unsupported during the development of a solution.


What vulnerabilities must be taken into account for a touchscreen?

A If the sides are accessible, an overlay attack utilizing a second, clear touchscreen could be a problem. The connection/path from the touchscreen to the processor (and any devices used for decoding the signals in between) needs to be verified to be secure. Bezels around the touchscreen are especially dangerous because they can conceal access to areas of concern that are described above. The API for firmware and applications (if applicable) needs to be looked at carefully to determine the conditions under which plain-text data entry is allowed. Example: It should not be possible unless under acquirer display prompt-controlled devices, for a third party to display an image (JPEG) that states “press enter when ready for PIN entry” and then have a plain-text keypad pop up on the next screen. The extra caution is warranted for touchscreen devices because of the desire to make touchscreen devices user-friendly and to run many different, unauthenticated, uncontrolled applications. This is especially true for the devices that are intended to be held because of the tendency to regard them as a PDA that can perform debit transactions.

February (update) 2014: Does the use of protective keypad overlays impact the approval status of a device?

A Yes. In general, overlays are not supported by the device approval program due to the potential for keypad tapping or hiding tamper evidence. Overlays may be used where they do not cover any portion of the PIN entry area. For example, in a touchscreen device where the touchscreen is used for both signature capture and PIN entry, an overlay may be used to protect the signature area from excessive wear. In this example only the area used for signature capture may be protected. The material used must be transparent, and not merely translucent, so as not to obstruct the key-entry area when viewed from any angle

Some devices ship with firmware that may be convertible into a compliant version but is not compliant as shipped. When is this acceptable?

A This is only acceptable where the conversion is one way and cannot be reversed. A device can only be converted to a compliant version. It shall not be capable of converting a compliant version to a non-compliant version. The conversion must be performed at the initial key loading of the acquiring entity’s secret keys. The transformation must result in the zeroization of any previously existing acquiring entity secret keys. The compliant version of firmware must be clearly distinguishable from the non-compliant version. Merely appending a suffix (one or more characters) to an existing firmware version is not acceptable. Rather the conversion must result in a high order version number that is clearly distinguishable to purchasers of such devices. Only the compliant version shall be approved and listed.

January 2015: There are a number of FAQs on the use of wireless technologies, such as Bluetooth and Wi-Fi. What is the intent of these FAQs, and does PCI have any specific requirements for other types of communications technologies?

A The intent of the FAQs on all wireless communications for POI devices is to ensure that the interfaces of the POI are protected such that: ▪ Card data cannot be easily intercepted. ▪ Command interfaces to the terminal cannot be easily accessed, intercepted for attack (such as MITM), or used as an attack vector into the device. ▪ Compromise of the interface does not lead to, support, or facilitate further compromise of security assets of the POI. PCI does not mandate or require the use of any specific communication technology, but any implementation must meet the above requirements through some aspect of the physical or logical layers of communication. Physical or direct wired communication often achieves this through the nature of its physical interface. Wireless communications cannot rely on this and therefore must rely instead on security at the link or application layers through use of a Security Protocol to establish a trusted path for all communications over the wireless link. This Security Protocol must have been tested and approved under the open-protocols module of the PCI PTS evaluation of that device, and examples of acceptable Security Protocol implementations include WPA2 (implemented at the link layer), or VPN encrypted tunnels (implemented at the application layer)

December (update) 2016: Can a PTS device be used as a beacon (iBeacon or BLE beacon) transmitter?

A Beacons for any version of BLE (e.g., 4.0, 4.1) are allowed providing the following conditions exists and are validated by a PTS approved lab: ▪ The beacon is listed as a device interface in the PTS POI report. ▪ Over the Air (OTA) provisioning is not allowed at any time. Provisioning and updating of beacons must be consistent with existing PTS standards. (i.e., Section J, B4 or B4.1) ▪ Must be referenced in the security policy. ▪ Beacons are transmit-only. The lab must validate that BLE communication cannot be used to respond to any external requests, connect, pair, or otherwise provide two-way communication to any other device. ▪ The vendor provides documentation on the secure use and provisioning of the beacon and that the documentation clearly states the beacon is used for transmit only, and that OTA provisioning is not allowed. ▪ The vendor will document the purpose of use of the beacon functionality⎯i.e., its intended use. The documentation must include what data is transmitted and ensure that no sensitive data can be transmitted. ▪ The PTS device is never allowed to receive beacon transmissions.

Additional Links

Relevant PCI Compliance Member Links


PCI Compliance Tips for COVID and Small Merchants by PCI SSC

PCI Compliance Tips from PCI SSC

OTI Contactless Credit Card Reader

OTI Contactless Credit Card Reader

From PCI SSC –  The COVID-19 pandemic is quickly changing how many small merchants accept payments. Merchants that previously only had brick-and-mortar locations are moving to accept e-commerce and over-the-phone transactions. PCI Security Standards Council shares key
considerations to help small merchants keep their customers’ payment data secure in this rapidly changing environment.

One tip from Kiosk Industry Group is to understand and know what access, if any, your vendors and supply chain have access to.  The Target breach for example was due to a vendor using out-of-date free Malware protection on their PC and getting in via Microsoft infrastructure.


The best way to protect against data breaches is not store card data at all. Many small merchants are offering curbside pickup now and are accepting telephone payments in lieu of former face-to-face transactions. Avoid writing payment card details down and instead enter them directly into your secure terminal. More Information: PCI SSC Special Interest Group Paper: Accepting Telephone Payments Securely


The use of weak and default passwords is one of the leading causes of payment data breaches for businesses. To be effective, passwords must be strong and updated regularly. Weak and vendor default passwords are a frequent source of small merchant breaches. More Information: Strong Passwords Infographic


Criminals look for outdated software to exploit flaws in unpatched systems. Timely installation of security patches is crucial to minimize the risk of being breached. One way to keep up with all the necessary changes is by ensuring vulnerability scans are performed regularly to identify security issues. PCI Approved Scanning Vendors (ASVs) can help you identify vulnerabilities and misconfigurations in your Internet-facing payment systems, e-commerce website, and other systems, providing a report of your vulnerabilities and how to address them—for example, what patches to
apply. Be sure to act upon the results of ASV vulnerability scans and keep your software up to date. More Information: Patching Infographic


Encryption makes payment card data unreadable to people without a specific key, and can be used to protect stored data and data transmitted over a network. Ask your vendor whether your payment terminal encryption is done via a Point-to-Point Encryption solution and is on the PCI SSC’s List of PCI P2PE Validated Solutions. If you are setting up a new website, confirm the shopping cart provider is using proper encryption, such as TLS v1.2, to protect your customers’ data. More Information: Information Supplements on Use of SSL/Early TLS


To minimize the risk of being breached, it’s important that you take part in managing how and when your vendors can access your systems. Criminals can gain access to your systems that store, process, or transmit payment data through weak remote access controls. You should limit use of remote access and disable it when not needed. If you must allow remote access, ask your vendors to use multi-factor authentication and strong remote access credentials that are unique to your business and not the same as those used for other customers. More Information: PCI SSC Secure Remote Access Infographic


A firewall is a device or software that sits between your network and the Internet. It acts as a barrier to keep traffic out of your network and systems that you don’t want and didn’t authorize. Firewall rules can seem complex, but configuring them properly is vital to security. If you require additional assistance to properly configure your firewall, seek help from a network professional. More Information: Resource for Small Merchants: Firewall Basics


Hackers use phishing and other social engineering methods to target organizations with legitimate-looking emails and social media messages that trick users into providing confidential data, such as payment card number, merchant account number or password. Small merchants should be extra vigilant and be on the look out for common phishing and social engineering hacks. More Information: Beware of COVID-19 Online Scams and Threats


It’s critical you know who your service providers are and what security questions to ask them. Is your service provider adhering to PCI DSS requirements? For e-commerce merchants (and those of you that recently started accepting e-commerce payments in lieu of face-to-face payments), it is important that your payment service providers are PCI DSS compliant, including the service provider that manages your payment process (your “payment service provider” or PSP). More Information:

Additional Links

Relevant PCI Compliance Member Links


Fast Casual Kiosk – Inspire Brands Interview Paul Brown

Fast Casual Kiosk News - Inspire Brands Paul Brown

Fast Casual Kiosk News – Inspire Brands Paul Brown

Nice article on/with Paul Brown, the CEO of Inspire Brands by Elliot at KMC. If you operate or manage restaurants register directly here for webinar today at 3:30 EDT.


On Tuesday, attendees at the MUFSO virtual conference will have a chance to hear from a leader of one of the more innovative restaurant companies when Paul Brown, CEO of Inspire Brands, speaks on “Building a Culture that Sparks Innovation” at 3:30 p.m.

Brown, whose resume includes leadership roles at Arby’s, Hilton Worlwide, Expedia Inc. and McKinsey & Co., will offer his insights on how to stimulate innovation in a team. His presentation is sponsored by the Kiosk Manufacturer Association.

KMC was able to submit some questions to Mr. Brown and here are some the areas he talks about in the KMC article.

  • Enhanced online orders – Inspire Brands further enhanced its ordering capability by partnering with ItsaCheckmate, which integrates multiple online ordering platforms into POS systems.
  • Enhanced supply chain – On the supplier side of the business, the company has focused on its supply chain, tapping supply chain specialist CMX to improve its efficiencies.
  • How to inspire innovation – So how does a company achieve all this innovation?

Read the full article interview on/with Paul Brown, the CEO of Inspire Brands by Elliot at KMC.

More Fast Casual Kiosk Links

Temperature Check Kiosk – Olea

temperature check kiosk

Temperature Check Kiosk by Olea Kiosks –  Delivering

Temperature checks on employees and visitors is becoming commonplace for many businesses, hospitals, grocery stores, retailers and a host of others. Temperature sensing kiosks can help stem a crisis and optimize a return to business as employees and guests return to work and entertainment venues.

Olea Temperature Sensing Kiosk from Craig Keefner on Vimeo.

Reference page on Olea Kiosks Website

olea-temperature-kiosks from Kiosk Manufacturer Association on Vimeo.

Benefits of Temperature Check Kiosk

The Temperature Sensing Kiosk provides a number of benefits to allow businesses to protect their most valued assets–their employees.

  • Reduce risk of access by infected persons*
  • Maintain a safe work/business environment
  • More hygienic than thermometers that require physical contact
  • Safer and more efficient than using a human resource to screen temperatures
  • Reduce stress and anxiety for employees and guests.

Prevention is the Key

There are many activities happening simultaneously to ensure a safe work environment.  The Temperature Sensing Kiosk reduces the risk of infection to your employees and costly and time-consuming contamination clean-up efforts.  Give employees and visitors the confidence to know you’re doing all you can do to protect them.

How It Works

The Temperature Sensing Kiosk is equipped with an infrared temperature sensor/detector and the system provides an alert if an individual is running a fever. The system uses an algorithm for fast detection temperature accuracy.

Protect Your Investment

Your people are your most valuable investment. To help stem the crisis and optimize a return to business, hospitals, grocery stores, and retailers and a host of other companies will look to temperature screening as employees report to work and venues open up again. This first layer of screening can curb the spread of virus as well as prevent costly and time-consuming contamination clean-up. This solution is equipped with an infrared temperature sensor/detector and the system provides an alert if an individual is running a fever.

  • Stop infection at the door
  • Maintain a safe work/business environment
  • More hygienic than thermometers that require physical contact
  • Safer and more efficient than using a human resource to screen temperatures
  • Avoid costly contamination clean-up
  • Reduce stress and anxiety for employees and guests


  • Uses an algorithm for object heat and fast detection temperature accuracy • +/- 0.5 degrees Celsius
  • Android Operating System and Software included
  • 1 second refresh rate
  • Scans people from 20 to 39 inches from kiosk

Olea Kiosks. Redefining Self-Service Technology.

For more information email Olea Kiosks or send contact form.


More Information

Olea Kiosks Temperature Kiosk

Frank Olea – I believe that as we venture back out into public places we’re all going to want to see what has been put in place to make us feel safe. Something visual and useful like hand sanitizer in the right places is a good start. Standing next to a bank of kiosks or mounted directly to the kiosk means I can use this machine without fear because I can immediately clean my finger afterward. Sometimes it’s the simple solutions.

Additional Temp Check Kiosk Links

Frost & Sullivan Recognizes Olea Kiosks – Outdoor Kiosk Design

Olea Showing New Healthcare Offerings at HIMSS

Vista Cinema and Veezi Approve Olea for Self-Service Ticketing Kiosks

Antibacterial Kiosk – CDC on Contaminated Surfaces

antibacterial kiosk
antibacterial kiosk

antibacterial kiosk

Excerpt and noted on Yahoo News 5/19/2020. Thanks to Qwick Media & Olea Kiosks crowdsource reporting.

CDC: Coronavirus spreads through person-to-person contact – not via contaminated surfaces

Korin Miller WriterYahoo Life

Even before COVID-19 officially had a name, public health officials said the virus could be transmitted through infected respiratory droplets and by touching infected surfaces and then touching your nose, mouth, and possibly your eyes. So, people began snatching up face masks, wearing gloves, and ramping up hand hygiene to try to protect themselves.

While touching infected surfaces has always been part of the messaging on how the virus spreads, the Centers for Disease Control and Prevention (CDC) recently shifted its stance online. The CDC now says that COVID-19 spreads from person to person contact, and then lists touching infected surfaces under a section titled, “The virus does not spread easily in other ways.” The CDC adds: “This is not thought to be the main way the virus spreads, but we are still learning more about this virus.” The language is a subtle change from the organization’s warning in early March, when it wrote simply that it “may be possible” to spread the virus through contaminated surfaces.

The CDC, which did not respond to Yahoo Life’s request for comment, still recommends that you wash your hands often with soap and water, and routinely clean and disinfect frequently touched surfaces to protect yourself and others from the virus.

Read full article Noted on Yahoo News 5/19/2020.

Antibacterial Kiosk Touchscreen Wipes Coatings

Temperature Kiosk – Temperature Screening Recommended Solutions by KMA


Touchless Touch Screen Monitor Kiosks

Contactless kiosks and touchless kiosks are easy for Windows and Android

Touchless Touch Screen Kiosk – Gesture, IR, Voice, AI, Foot & Mobile

Touchless Touch screen Kiosk

Touchless Touch screen Kiosk

Having touchscreens or customer input stations which utilize no-touch touchscreen technology accelerated with the advent of COVID-19 pandemic.  How clean are the touchscreens is the usual question and what is involved in cleaning and maintaining touchscreen.

The added cost of a touch layer is a factor as well. Roughly a 22″ inch screen requires $220 in touch technology in order to make it a touchscreen.

Some of the options have been to reduce the area needed for touch control emulating a remote control onscreen for your screen. In large format displays this can save money.

Touchless Touch Screen Kiosk Solutions – Companies

Olea Touchless Touchscreen Interaction

Here is an example of touchless touchscreen circa 2020 and Olea Kiosks.

From Frank Olea off LinkedIn — CONTACTLESS Touchscreen! We got them! I was super excited when we got these in our lab a few weeks ago. The system is very intuitive and does not require drivers. It’s plug and play in Windows and Android. The lighting turns on when your finger breaks the beams surface to give you an indication that the touch is active. There’s also an audio tone when you “press” a button. It works anywhere from .5” – 1” away from the glass surface. We have various sizes and can do portrait or landscape and add other features like privacy filter. Private message me or ask your Olea rep about it.

olea-contactless_progressive_video from Craig Keefner on Vimeo.


Create a fully interactive touch-free user experience through 22MILES’ Voice Activation/Recognition & Control. A component of the Digital Signage Solution Publisher Pro.AIoT, no matter the kiosk, location, or signage application, COVID-Proof the experience for users with a technology that is becoming the new standard.

  • Users Experience FASTER more EFFICIENT Interactions and Transactions
  • Find, filter and discover information, navigation, & more through voice
  • Eliminate the tedious tasks of searching through pages and pages of items & information…. JUST SPEAK AND GO
  • More information

KioWare Mobile Controller

This is a software feature solution offered by KioWare. Windows or Android. KioWare also offers Maintenance Notification for Users so they can see “Last Cleaned” cycle.

KioWare innovations for clean touchscreens and the User Monitored Maintenance Cycle

Ed Note: Using the kiosk as the “fulcrum” or proxy is not a new idea but it is coming of age with the current situation.  These new functions allow users to use their mobile phones as the proxy touchscreen. Statistically their mobile phone is a hotbed for bacteria but this method isolates users from contaminating the usually very clean touchscreen. People without mobile phones have cleaner fingers.  Kind of an odd situation of juxtaposable factors.

More information

Kiosk Innovations Camera and Gesture

Just released by Kiosk Innovations: Gesture-Nav is an easy to use sensor based hand gesture navigation tool. It reliably senses 5 dierent directional gestures including Up, Down, Right, Left, and Enter

The Intel RealSense Camera and several software solutions around this exist. Typically requires or uses RealSense.  More information

Kiosk Innovations – Foot Controlled Navigation

Just released by Kiosk Innovations: Foot-Nav is an easy to use, easy to understand, and very reliable navigation tool. Foot-Nav allows users to use foot controls rather than touch to navigate through a user interface using the same controls as Gesture-Nav.

KIOSK Information Systems AI or Artificial Intelligence

Meanwhile KIOSK (KIS) has teamed up Valyant on conversational AI

Conversational AI Kiosk – Valyant AI & KIOSK Information Systems Enable Contactless Conversational AI

Pyramid Labs – Touchless Demo

Pyramid kiosk Josef Schneider CEO

Pyramid kiosk Josef Schneider CEO

Chief Executive Officer at Pyramid Computer GmbH

What can you play with on a Monday morning in Pyramid Computer GmbH´s lab? Contactless interaction with Ultraleap for sure is fun. Will the world ever see it in massive kiosk rollout? Who knows, but we would be ready.
BTW great to be back in the lab. I missed playing on these gadgets a lot in the home office.

Pyramid Touchless Demo from Kiosk Manufacturer Association on Vimeo.

Touchless Solutions – Technologies

Configuring IR from Zytronic

Our pcap controllers/sensors can be set up by any user, with sufficiently high levels of sensitivity that they will detect the approach of a finger a few mm from the surface of the glass.

The issue that all non-touch touchscreens are likely to face is the susceptibility to ‘false touches’ as unless the user’s finger is pretty perpendicular to the screen, there is a risk that a knuckle/palm may activate other areas of the touchscreen (or in the case of an IR/optical touchscreen, also inanimate objects such as a shirt sleeve). The palm rejection algorithms within our controllers’ firmware will help, but I suspect that by cranking up the touch sensitivity to such levels they’d be fighting a losing battle.

The software content/GUI will also need to be carefully designed, with larger than normal keys and wide ‘guard bands’ around the keys, again, to minimise accidentally activating surrounding keys.

NFC Touchscreens

NFC means near field communications and is a short range form of wireless technology that lets you exchange data with other NFC enabled devices.  This typically involves an NFC chip and card.   NFC works within a radius of 10 centimetres making it an ideal method for sending data securely.

An example of use could be a teacher using an NFC card to login to a touchscreen with an NFC reader which would then automatically log them in to their own files and folders on the local network.

Another example is a customer using an NFC enabled mobile phone, tapping an NFC reader on a touchscreen kiosk to checkout and pay for their order.

In both examples, NFC is a great way to provide speed and convenience in busy environments and negating the need to input sensitive data on-screen. Example Link

Optical Sensor Touchless

Here is June 2019 release

SANTA CLARA, CaliforniaJune 26, 2019 /PRNewswire/ — Neonode Inc., (NASDAQ: NEON), the optical sensing technology company, today announced that its zForce® Touch Solutions are now optimized for reducing pathogen transmission in hospitals and other public spaces, by enabling contact-free interaction with graphical user interface (GUIs).

Transmission of health care-associated pathogens that have been shed onto touchscreens and button panels such as elevator buttons, vending machines, information boards, and electronic menus in fast food restaurants create well-documented public health risks. Evidence supporting these risks is provided by the NIH [1]. Neonode zForce Touch Solutions enable contactless interaction with touchscreens and button panels to mitigate these risks.

A zForce Touch sensor mounted along one edge of a display provides an interaction area positioned a desired distance above the display surface as illustrated in Figure 1, below. By making the interaction area hover above the display surface, users experience touch interaction without actually coming in contact with the display, reducing the risks of shedding and receiving health care-associated pathogens through contact with the display.

A zForce Touch sensor can also be mounted beneath a panel of buttons, such as an elevator panel, to enable riders to select their floor without touching the buttons.

“The risk of contamination in hospitals and public areas is of paramount concern to facilities, customers and designers of displays and other interactive devices. Providing a safety-conscious solution without compromising performance and the user experience is the driving force behind Contactless Touch, and we believe our customers will be as excited as we are about this innovative application,” states Carl Bergendal, Executive VP Sales and Engineering at Neonode.

For more information please see “Contactless Touch- a safer method of interaction” [2] at

Nice demo video of Touchless

Hospitality Technology

Elevators go touchless here

Voice Control

Controlling an interface via Voice is getting better. Multiple software companies provide this now. Noisy places can require more expensive noise cancellation array microphones

Proxy Mobile

This is a software feature solution offered by KioWare. Windows or Android. KioWare also offers Maintenance Notification for Users so they can see “Last Cleaned” cycle.

Camera and Gesture


Just released by Kiosk Innovations: Gesture-Nav is an easy to use sensor based hand gesture navigation tool. It reliably senses 5 dierent directional gestures including Up, Down, Right, Left, and Enter

The Intel RealSense Camera and several software solutions around this exist. Typically requires or uses RealSense.  More information

Pyramid Labs – Touchless Gesture Demo

Josef Schneider
Chief Executive Officer at Pyramid Computer GmbH

What can you play with on a Monday morning in Pyramid Computer GmbH´s lab? Contactless interaction with Ultraleap for sure is fun. Will the world ever see it in massive kiosk rollout? Who knows, but we would be ready.
BTW great to be back in the lab. I missed playing on these gadgets a lot in the home office.

Pyramid Touchless Demo from Kiosk Manufacturer Association on Vimeo.

Foot Controlled Navigation

Just released by Kiosk Innovations: Foot-Nav is an easy to use, easy to understand, and very reliable navigation tool. Foot-Nav allows users to use foot controls rather than touch to navigate through a user interface using the same controls as Gesture-Nav.

AI or Artificial Intelligence

Meanwhile KIOSK (KIS) has teamed up Valyant on conversational AI

Conversational AI Kiosk – Valyant AI & KIOSK Information Systems Enable Contactless Conversational AI

Camera Intel RealSense

The Intel RealSense camera is getting many more integrations and include Gesture and Facial Recognition.

There are three different versions of the camera all tailored to specific situations:

  1.  Coded Light for depth and objects [SR300]
  2. Stereo used for facial recognition primarily [400 family]
  3. Lidar version  [515]

The F400 and D400 are most commonly used in the public space. Some interesting examples are:

  1. Teleidoscope Skeletal tracking
  2. Gestoos gesture
  3. Eyeware

All of these and more are listed on Intel RealSense website

There are more videos of RealSense and Skeletal Tracking on YouTube

Background on Contactless

Article by Richard Berglind, Sr. with Neonode

Smartphones and other portable products have made touch the human machine interface (HMI) of choice for many other products. Touch sensing is easy to implement, easy to use, reliable and cost-effective. However, there are many applications and situations where physically touching a device is not desired and, in fact, in some cases must be avoided. Before discussing a solution to these more restrictive applications, a little touch sensing background is in order.

A touchy topic

According to a recent market report, there is a growing need for touch sensing [1]. The report projects the global touch sensors market will reach approximately USD 8.4 billion by 2023, growing at 12.8% compound annual growth rate (CAGR) over the forecast period 2018–2023. Typical touch sensing technologies include: resistive, capacitive, surface acoustic wave (SAW), infrared (IR), optical imaging and more recently acoustic pulse recognition (APR). In their most common implementation, these approaches all require actual contact with the surface. However, applications exist that do not want or must avoid physical contact and necessitate a more sophisticated sensing approach.

One possibility would be using a time-of-flight technology to identify mid-air interactions above a touchscreen [2]. Time-of-flight is a ranging technique that resolves the distance between the sensor and an object by measuring the time it takes for light to travel to an object and back to the sensor. The accuracy is on the order of 1 cm, which makes it unsuitable for touch interaction purposes. Improving the accuracy would generally mean a slower frame rate. Furthermore, this kind of sensor requires calibration and is sensitive to changes in temperature.

Another alternative is infrared technology. Traditional infrared touch requires a frame surrounding the screen with emitters on two adjacent sides and receivers on the opposing sides. The touch interactive area is raised from the screen by simply raising the frame around the screen. However, the resulting rim around the screen would not only be difficult to incorporate aesthetically in a device, it would also make the screen difficult to clean, thereby defeating one of the purposes for its usage.

Read full Article by Richard Berglind, Sr. with Neonode

Some more information

From Intuiface: “Touchscreen Guidance in a (Post) Confinement World”, located here:

Includes a reference to the how-to guide about an Intuiface-based experience illustrating how to incorporate touch alternatives in an interactive kiosk.


Contactless Elevators & Kiosks, covers the Neonode Sensor Module and how our patented Optical Reflexive Technology provides a quick and inexpensive solution to turning traditional controls and displays into contactless, interactive devices. Ideal for new devices and to retrofit old ones, it is a practical solution to combating the spread of pathogens and other contaminants. Neonode evaluation modules and products are available today from Neonode and their distributor, DigiKey.
Holographic Elevators & Kiosks demonstrates how the Neonode Sensor Module and the ASKA3D Plate, combined with a display,  and some creative engineering can turn any elevator control panel or kiosk display into an interactive holograph. It is a real upscale approach to combating the spread of pathogens and contaminants. We are currently working around-the -clock on prototypes and working models with our manufacturing partner in Arizona will be available for your evaluation in the next 30 days from Convergence Sales.

Switching to Holographic and Other Contactless Touch
Solutions for Safer, Germ-free Interaction
We encourage you and your customers to join us Wednesday, June 24  at 0900 PST or this ground-breaking webinar on designing and manufacturing safe, interactive displays, presented by Neonode, the industry leader in Optical Reflective Technology.

Registration opens May 15 at:

Interested in More information?

Silk Android 15.6″ Touch Screen Monitor POS terminal – Product Announcement

Custom Silk Android POS Terminal Announcement

Custom America is excited to announce the availability of the all new Silk Android 15.6″ Touch Screen POS terminal. The Silk terminal offers an ultra slim design, vivid 1080p display, and Android 8.1 w/ Google™ Play Services.


Gain root access with a single command, giving full control of the Android OS, allowing for complete customization without restrictions.


Android 8.1 w/ Google Play
15.6″ 1080p display
Projected capacitive touchscreen
Gorilla Glass Display
A17 Quad-core Processor
2GB RAM, 8GB Storage
Wi-Fi 802.11 b/g/n
Bluetooth® 4.0
6 USB Ports
1 MicroSD slot
COM, LAN, RJ11 Ports
VESA Mountable

Android POS

Available and in stock now, the Silk Android POS terminal is ready for purchase. For sales inquiries, please contact Custom America at (855) 287-8648 or email us at [email protected] and we will respond to you as soon as possible.

McDonalds Drive-Thru Designs – Deployed

McDonalds Drive Thru KIosks

McDonalds Drive Thru photo courtesy McDonalds

McDonalds Drive-Thru Kiosks

During recent COVID months, Evoke Creative and McDonalds self-serve has been busy developing and manufacturing over 2,000 new drive-thru car side kiosks and digital order confirmation screens for McDonald’s self-serve kiosks for customers.

With drive-thru seeing an obvious surge in popularity, is this now the blueprint for all out of town QSRs?

Fantastic to be working again with McDonalds on their latest Drive-Thru deployment. A huge part of their future business strategy and a massive benefit for their customers during this past year.   —  Dean Ward Founder of Evoke Creative

More on McDonalds Drive Thru

Excerpt from Wired The Future of McDonald’s Is in the Drive-Thru Lane

Today at the company’s first investor update in three years, McDonald’s CEO Chris Kempczinski detailed a new long-term growth strategy that hinges in large part on machine learning and mobile software. That might sound strange for a company known more for its burgers than its bitrates. But given its recent investments—including its $300 million acquisition of “decision engine” Dynamic Yield last year—the Golden Arches can lay a convincing claim that it’s as much a tech company as anything else. And given its quick-service ubiquity, where it goes the whole industry will likely follow.

The dramatic changes wrought by the Covid-19 pandemic have made that transformation all the more critical. By mid-April, 97 percent of restaurants in the United States weren’t permitted to host in-person dining, according to market research company NPD Group. That makes the drive-thru—where 70 percent of McDonald’s sales have taken place during the Covid-19 pandemic globally in top markets—existentially important.

“It’s a must-do, now,” says Lucy Brady, who since January has led a new McDonald’s digital engagement effort. “It’s no longer optional.”

It’s no surprise that at McDonald’s, we’ve got a thing for Drive Thru. After all, that’s what happens when you have over 25,000 of them worldwide—the most of any restaurant company in the world. And when you know Drive Thru like we do, you can’t help but ask yourself: what should the future look like?

Already, we’re welcoming a new generation of customers. One that expects more features and convenience than ever before. Lucky for us, we know our strengths, and as we step toward the future we’re doubling down on each of them.

Because what our customers love about McDonald’s isn’t just the food or coffee with a smile on the side, it’s the speed, simplicity and consistency of their entire experience. Our desire to innovate starts here: By using new technologies to revolutionize the way customers pick up their food.

Here are some amazing Drive Thru concepts and initiatives we’re excited to be testing:

• Easy Ordering and Payment ID: We’ve been cooking up ways to make the ordering process easier and more streamlined with automated ordering and payments made by identifying customers at the display screen.

• Express Pick Up: New technology will alert crew to prep orders when customers are nearby, while dedicated parking spaces ensure fast pick up.

 Express Drive Thru: A new lane lets customers using the app skip the line and get their food even faster (that means less time waiting and more time enjoying delicious, hotter food).

 On-the-Go: A smaller restaurant footprint would focus exclusively on efficiency, featuring Drive Thru, takeaway, and delivery with limited or no dine-in seating.

Growth comes through innovation. After looking at both the landscape and our customer, we’re once leaping even further ahead by obsessing over what works best for everyday McDonald’s customers: speed, convenience, and ease.

Put it all together and you’ve got a McDonald’s experience made with the future in mind. One we hope reaches more than 10,000 restaurants worldwide and offers countless more opportunities for customers to have the experiences they know and love. Experiences we believe could be truly transformative.

At McDonald’s, we’ve been setting the standard for Drive Thrus for more than 45 years. We’re always testing new ideas, learning what our customers love, and exploring ideas that make the McDonald’s Drive Thru experience faster and easier for everyone. Stay tuned.

More Evoke Creative Information and Products

Temperature Kiosk – Temperature Screening Recommended Solutions by KMA

temperature kiosk

Temperature Kiosk KMA Approved Products


Deploying temperature kiosks to take a temperature verification check has generated much interest recently.  Temperature verification kiosks could be one strategy for re-opening business and assuring customers and employees of safety. Or they could be what the CEO of Marriott calls “hygiene theater”

There are three deployment models.

  1. One is what we call “hygiene theater”.  A lower resolution infrared scanner as a rule misses temperature variations but it does provide a certain psychological effect. We think we are ok is the intended effect.  These are single pixel or pixel array infrared screening systems. Independent test labs such as IPVM identified many as manufactured by BEM in China and being resold here by US companies. The sensors used (Melexis and Heimann) are designed primarily for microwaves, defrosters and A/C.
  2. The next level is higher resolution bolometers and they can be identified as having a much larger pixel set. These are available typically for under $3000.  Nanonation and 22Miles offer these, and with a full range of supplemental software.
  3. Finally we have thermal imaging camera solutions such as high-end FLIR. Kiosk Innovations in Colorado has a very nice unit that comes in multiple form factors.

Caution: Some of the low end Chinese-supplied systems come with facial recognition embedded in the tablet and those algorithms and server “touches” can be with blacklisted Chinese firms (Dahua & HIKVision). In a medical setting that can constitute a severe HIPAA violation. The Chinese systems will often tell you that scanning multiple people at the same time is possible.  Not possible. Alabama wasted a million dollars.

Some general observations:

  • Forget outdoors unless highly controlled
  • Anyone who says they scan multiple people simultaneously will also sell you land in Florida…
  • Many of the low-end Chinese tablets come with facial recognition engine by Dahua. That introduces potential HIPAA violations.
  • The CDC recommended questionnaire is valuable to include.

Disney Point of View (and reminds us of Marriott CEO point of view)

Bob Iger, CEO of Walt Disney Co., is pondering what such a future would look like. Perhaps, he suggests, it would look like testing the temperatures of all of the guests before they enter the theme parks.

“One of the things that we’re discussing already is that in order to return to some semblance of normal, people will have to feel comfortable that they’re safe,” Iger said in an interview with Barron’s. “Some of that could come in the form, ultimately, of a vaccine, but in the absence of that, it could come from basically, more scrutiny, more restrictions. Just as we now do bag checks for everybody that goes into our parks, it could be that at some point we add a component that takes people’s temperatures, as a for-instance.”

Twitter reaction to the idea of testing all visitors before they are allowed inside the parks was swift and decidedly negative.  Full article

Another industry looking to reassure is the airline travel industry.

“And when international aviation does start up again, there will be a need to protect and reassure passengers. Hand sanitizer will likely need to be available throughout the airport, including at boarding gates. “And there is evidence that temperature control at airports reassures passengers, even though it is only a partial solution,” says Powell. “Likewise, routinely wearing masks is contrary to WHO advice but passengers may prefer cabin crew to wear them initially.”  See article on reassuring passengers from

22Miles Temperature Kiosk Solution

Mid-range bolometer temperature screening solution is the TempDefend from 22Miles. It comes with extensive application options and supports Windows and Android.  Click here to see that information.


  • Available in 22”
  • Digital Signage content distribution through 22MILES platform
  • Body Temperature testing on the screen
  • Can be used at store entrance, hospital, corporate lobby, etc
  • Can integrate with guest check-in
  • Visit our site for more information

Olea Kiosks Temperature Kiosk

There are many activities happening simultaneously to ensure a safe work environment.  The Temperature Sensing Kiosk reduces the risk of infection to your employees and costly and time-consuming contamination clean-up efforts.  Give employees and visitors the confidence to know you’re doing all you can do to protect them.

The Temperature Sensing Kiosk provides a number of benefits to allow businesses to protect their most valued assets–their employees.

  • Stop infection at the door
  • Maintain a safe work/business environment
  • More hygienic than thermometers that require physical contact
  • Safer and more efficient than using a human resource to screen temperatures
  • Reduce stress and anxiety for employees and guests.

Our Temperature Scanning Kiosk allows for efficient and accurate self-scanning of guests, patients, and employees as they enter your facility. Please contact us if you are interested in learning more or visit our webpage for temperature sensing kiosks.

  • 07/20 — Olea offers financing on temperature kiosks. $8 per day for a temp screening kiosk including shipping and extended onsite warranty when you finance. Compared to assigning and employee to scan everyone coming in the building not to mention safety it’s a no brainer really.

Pyramid Janus Health Kiosk for Temperature Verification

Developed to help enterprises comply with new strict health-check and social distancing expectations. The Janus Solution has been developed to help enterprises comply with new strict health-check and social distancing expectations in the current and post-Covid-19 landscape. Janus is a turn-key market-ready solution powered by the Truyo Privacy Rights Platform. Ensuring privacy and security for all user data, and corporate compliance with global privacy regulations.  Brochure Link

EvLite Temperature Kiosk

Screen customers and staff at the point of entry using our contact free, automatic temperature check station.

  • Face detection, can remind a user to wear a mask if not already
  • < 3 second detection rate using infrared technology
  • Accurate to within +/- 0.50c
  • Clear call to action 15” screen
  • Totally autonomous and contact-free
  • Simple to deploy compact design
  • Can be custom branded for any organization
  • Send an email to Evoke Sales for more information
  • Visit Evoke Creative website


Insight Touch Temperature Screening

The non-contact temperature screening system is used to reopen the business and is more safety. Are you interested? Please feel free to email us: [email protected] for more detail info.

Honeywell Thermal Imaging

The Honeywell ThermoRebellion temperature monitoring solution can be rapidly deployed at the entryway of a factory, airport, distribution center, stadium or other commercial buildings to quickly and efficiently identify whether personnel exhibit an elevated facial temperature. As individuals pass in front of a high-resolution, thermal imaging camera, their skin temperature is automatically detected within two seconds and displayed on an accompanying monitor.

Nanonation Temperature Kiosks

 Below are the links to Nanonation COVID-19 solutions, as well as a press release from our product launch.

Frank Mayer and Associates, Inc. Temperature Kiosk

The kiosks combine best-in-class technology components, including TES America touch technology, to provide a commercial-grade solution with a long lifecycle for the business marketplace. TES America General Manager Gene Halsey says, “We are pleased to be involved in such an important project when employers are looking for answers during this unusually challenging time.”

Frank Mayer and Associates, Inc. President Mike Mayer added, “By combining our core competencies, Agile Force, TES America, and Frank Mayer and Associates are going to market with more than just a temperature screening kiosk. We’re solving the problem of health screening while also improving operational efficiencies for companies and enabling a safer, more engaged workforce.”

In partnership with Agile Force Inc. and TES America, LLC, we’re proud to introduce a full-service solution to the growing demand for remote temperature screening #kiosks. Read more about the contactless option designed to offer minimal disruption and promote privacy and safety.
#temperaturemonitoring #temperaturekiosks #covid19

Visit Frank Mayer and Associates, Inc. for more info.

KioWare Solutions

KioTouch Touchless Touchscreen Control

See the quick demo of contactless no touch touchless kiosk software using just your mobile. Software for lockdown and non-touch “use your mobile” software.

More information on KioTouch

Screen Last Cleaned Customer Notification

This new feature of KioTouch enables KioWare to track the number of user sessions, active time and total runtime since last cleaning, and have KioWare generate alerts based on two thresholds for each item: ie, a warning and error.  It can be displayed to the kiosk user via a toolbar control or via our API, and it can send alerts to KWS/KioCloud to enable management to schedule cleaning.  The maintenance staff enters a custom exit code to reset the counters when cleaning is completed.  More information.


Kiosk Group

For hybrid tablet iterations including iPad, Android and Windows


– all types of temperature check kiosks

Parabit Systems

– all types of temperature check kiosks

TurnKey Kiosks

– all types of temperature check kiosks


– all types of temperature check kiosks

Peerless AV

– all types of temperature check kiosks

Acquire Digital

– software for all types of temperature check kiosks

Qwick Media

– all types of temperature check kiosks including sanitizer kiosks


– lockdown software Android and Windows for all types of temperature check kiosks


– Service and maintenance for all types of temperature check kiosks

Mimo Monitors

– all types of temperature check kiosks

Request for More Information

If interested in temperature kiosks send us a note:


More Related Links

Contactless kiosk – temperature kiosk – Pyramid

Temperature Check – 22MILES Thermal Sensing FAQ

Tech Brief – Temperature Elevated & Body Temperature EBT

Touchless Touch Screen Kiosks


Retail In-Store Experience – Shelf-Edge and Pricing Label Digital Signage

Shelf-edge pricing digital signage
Digital Shelf-Edge Pricing Labels

Digital Shelf-Edge Pricing Labels

Enhancing the Visitors’ Experience with Omnichannel Retail Technologies

Powered by enhanced features, Acquire Digital’s Shelf-Edge, Endless Aisle, and Retail Wayfinding solutions are transforming the shopping experience in brick and mortar stores.  From the AcquireDigital Blog

During the initial months of 2020, retailers dealing with essentials were left with very little time to act and put in measures to safeguard the health of their employees and customers. On the other hand, non-essential retailers were making every possible effort to move from the traditional, physical environment to a digital one. With the arrival of June, e-commerce stores were way ahead of the usual brick and mortar stores with more than 4X sales.

While this pandemic posed many challenges for physical storefronts, technological advances are accelerating the digital transformation of the retail industry. These technologies power the enhancement of customer personalization, physical store shopping, and contactless service.

An interesting fact worth mentioning is that these experiences aren’t just limited to hyper or superstores or high-end retailers; midsize and small stores all need to change their focus and shift toward these next-gen technologies to serve their customers in a better way in the wake of a new normal.

Key Challenges for Brick & Mortar Stores
For retailers, it is critical to understand that the traditional shopping experience is changing, and expecting things and businesses to return to ‘normal’ is futile. Even before this pandemic struck the world, traditional retail stores were already under attack, thanks to e-commerce giants like Amazon.

The pandemic has simply widened the gaps and has made the situation critical for retailers to adjust to market demands. With more and more consumers opting for online shopping, retailers are in no position to be in sit-and-watch mode. For the first time ever, more than a quarter of holiday sales will occur online.

According to Digital Commerce 360, online holiday sales are expected to surge to 43% in 2020.

Retailers looking to bridge the gap need to focus on improving the in-store experience to drive online sales. We’ve seen the emergence of retailers like Bonobos who use physical locations to increase awareness and allow users to try on, and touch and feel the products before purchasing online or through a ship-to-home purchasing model.

On the other hand, larger retailers should be taking a closer look at how consumers navigate their stores and make purchasing decisions. Utilizing the advancement in digital technologies can assist retailers with these changes.

A New, Redefined Baseline: Before anything else, traditional stores have to ensure that their operations comply with the necessary health-and-safety regulations while meeting the basic consumer expectations. This involves maintaining a proper physical distance, mask-wearing, controlling the number of customers in the store, enhancing the speed of service, initiating contactless transactions, and introducing self-service and eCommerce options.



Rethinking In-Person Experience: Because of the COVID-19 pandemic, retailers have to ensure that the in-store experience they are providing to their customers is simply extraordinary. In other words, retailers have to give their customers a compelling reason to visit. Only such in-store experience would break the inertia of consumer behavior that they adopted during the early days of the pandemic.

Digital Technology is The Ally in Tough Times
Similar to other industry verticals, digital technology has become the savior of the retail industry as well. Retailers are utilizing many existing technologies to elevate the customer experience while safeguarding the health interests of their employees.

Read the full article

More Information

Using A Bitcoin ATM – How To

bitcoin atm kiosk tech article how to use

bitcoin atm how to use

How To Use article

How to Use a Bitcoin ATM or BATM. Sounds pretty simple but it conjurs visions of hackers, the dark web and a bank of PCs with Nvidia processors mining for Bitcoin.

If you spend any time on Yahoo Finance, you can see the deployments are up 85% this year, thanks in part to the coronavirus.

Bitcoin ATM installations have increased by 85% to 11,798, outpacing the previous year’s near 50% rise by a significant margin, according to data source Coin ATM Radar.

The spike demonstrates the rising popularity of bitcoin as a payment mode. The fear of getting a coronavirus infection has accelerated the growth in the broader contactless payment market this year, according to Global Trade Magazine.

In brief from Decrypt article

  • BATMs are a convenient way to buy and sell small amounts of the cryptocurrency.
  • For small transactions, they don’t require KYC, making them easier to use than setting up an account at an exchange.
  • Before transacting with a BATM you’ll need a cryptocurrency wallet, though some ATMs can set up a paper walllet for you.

How Do I Use a Bitcoin ATM?

Nice video by CoinFlip shows how to use one..

More Background

Bitcoin pioneer Bitstop has partnered with KIOSK Information Systems(KIOSK), the largest custom self-service solution provider in North America, to bring their next-generation Bitcoin ATM to market, enabling customers to easily buy and sell bitcoin and other digital currencies. KIOSK, along with their parent company Posiflex, will be featuring the new Bitstop Bitcoin ATM at the EuroCIS conference in Posiflex’s booth #C42/Hall 9.

Bitstop’s Bitcoin software platform paired with KIOSK’s industry-leading hardware sets a new standard in the Bitcoin ATM Industry, an industry that has grown from nothing five years ago to over 4,000 ATMs in 2018 ( Over 1000 Bitcoin ATMs have been installed in Europe with deployments all over Germany, Austria, Spain, Italy, Portugal, Poland and the United Kingdom. Worldwide, new deployments are happening daily.

These machines allow retailers to monetize unused floor space and drive additional foot traffic to the store. BATMs are becoming more common in typical retail storefronts such as supermarkets, malls, petrol stations, hotels & airports.

Using the BitStop BATM

Bitcoin Locations

We checked here in Denver. It’s a mining town. We see 20 different locations around us.  Oddly enough if we search Google Maps for just ATM, we also see 20 locations.

Industry Links

Related News

Bitcoin ATM Kiosk Patent News – Bitcoin Capital Group Claim

Bitcoin ATM Kiosk & Bitcoin Kiosks in Grocery Stores

Bitcoin ATM Bitcoin Kiosk News – Bitstop and KIOSK Information Systems Bitcoin ATM Partnership at NRF Big Show 2019

Creating Opportunities Beyond Touchless – KioWare

Touchless Touch Screen Kiosk software

Touchless Touch Screen Kiosk Software

News release by KioWare 10/22/2020

In 2019 a study showed just how unsanitary quick-service restaurant kiosks are and how kiosks can put customers at risk for picking up a range of harmful bacteria. Shortly after this study was released the development team at KioWare began designing KioTouch, a touchless kiosk interface. Using KioTouch, the user of a kiosk would scan a QR code generated on the attract screen and then be empowered to use their mobile device as a trackpad-style mouse to interact with the kiosk’s program.

Moving out of development and into the release phase, KioWare was focused primarily on the features that made KioTouch unique as it related to the safety aspect of a touchless interface. However, we left the door open for this touchless tool to evolve and grow beyond its purpose as a more sanitary interface with shared devices and self-service kiosks.  After a handful of demonstrations with prospective clients, we received feedback that allowed us to reframe just what KioTouch is and what it is capable of in real-world application.

For instance, because users scan a QR code to interface with the kiosk through a mobile device, they do not need to be directly in front of the kiosk. This means a company could implement a display that faces out of the building that customers could use even when the business is closed. This is beneficial on many levels because not only does it give customers access to some of the same information and services that they would have if the business was open, but it also alleviates congestion and overcrowding within the facility while it is operational. This is crucial in a society dealing with a pandemic-like COVID-19 and keeping people as socially distanced as possible.

That is just one alternate use though.

Suppose a business has digital displays, but they are static and unable to be used without adding hardware such as a mouse and/or keyboard or replacing the existing display with a touchscreen display. KioTouch requires no hardware retrofits of any kind. This means that taking a static display and installing KioTouch would effectively give it the same functionality as an interactive touchscreen display, without the physical interface. The benefits stack as not only is KioTouch more sanitary than using a touchscreen interface, but also it has the potential to save a company thousands of dollars in hardware costs related to replacing static displays with interactive touchscreen displays. KioTouch helps in lessening the spread of bacteria as well as helping to keep costs down while adding a new layer of convenience.

Here is a second alternate use for KioTouch.

Businesses that require staff working with customers on the same computer have a safety issue with both a staff member and a customer touching the same computer.  Instead, the customer scans a QR code on the computer screen and uses their mobile device to work on the staffer’s computer.  Problem solved.

KioTouch was designed and developed by KioWare as a tool to minimize physical contact with shared devices and self-service kiosks to lessen the spread of bacteria, but we are still learning just how capable and powerful KioTouch can be. If you would like to set up a demonstration of KioTouch, please e-mail us at [email protected]. The demonstration is quick and easy as we will share out our computer screen with a QR code displayed that you will scan and take over control of our computer screen.  You personally will be able to harness the power of KioTouch through your own personal mobile device.


How a Touchless Kiosk Interface Fits Into Your Business

Nebraska Army National Guard + Virtual Reality | Part 1

nanonation army

Read the full post at Nanonation website – Nov2020

Nebraska Army National Guard + Virtual Reality | Part 1


Nanonation is partnering with the Nebraska Army National Guard to bring a Virtual Reality (VR) experience to their recruiting efforts. Through the partnership, Nanonation has been able to understand the process in which young men and women are recruited to the Guard and are developing a VR game consistent with their training exercises. We are going to walk you through the project in the coming months and allow you to see how it is done! The first step – create the perfect character animations who we lovingly call Pete, Chloe, and Sergeant. The second step – record the perfect audio for each character and work through the kinks with in-person testing, which took place in our offices this week. See the photos below.

Read the full post and see the pictures at the Nanonation website

More information on Nanonation

Digital Signage Suite of Pandemic Products by Nanonation

Digital Signage – Nanonation Expands Template Options

Digital Signage – Nanonation Expands Template Options

Digital Signage Templates by Nanonation

Full post on Nanonation website – Nov2020

Nanonation Adds Template Library with 50+ Variations


Use the professionally designed templates to attract and impress your customers, employees, or students. Each design can be customized to fit any brand’s guidelines in order to match the tone and feel of your organization. The preview feature allows you to view your updated template after you have added text or images so that each design is perfect before they are distributed among your signs.

Creating engaging, informative, and beautiful content for a digital signage network can be a daunting task. Nanonation’s new Template Library allows users of all design levels to create relevant and fresh content for their signage network. The template library is included with each digital signage purchase and is accessible through our Content Management System, Commandpoint.

See the Full post on Nanonation website

Related Links

Nanonation promotes two



Temperature Kiosk Software – Digital Signage Suite of Pandemic Products by Nanonation

Temperature kiosks Nanonation

Read the full article at Nanonation – Nov2020

Nanonation Releases a Pandemic Suite of Products


Nanonation announced a new range of products. The Capacity Control App and Temperature Screening Kiosk were created to aid businesses during the COVID-19 pandemic.

Understanding this pandemic will not last forever, the solutions are comprised of components focused on future reuse. The hardware and software used in these products can easily be adapted to serve a variety of post-pandemic business functions, ensuring maximum return on companies’ investments.

The Capacity Control App allows businesses to monitor and control the flow of visitors into their establishment. A sign will be placed at the entrance and an associate will use a tablet to shift signage between red and green states that notifies customers whether they can enter or wait outside.

The Temperature Screening Kiosk is a no-contact solution to test employee or visitor temperatures. The kiosk comes in two different options, including a free-standing kiosk or a tabletop tablet. The Infrared Sensor quickly and accurately detects body temperature and notifies personnel when a heightened temperature is detected.

Read the full article at Nanonation

More Information

Capacity Control Digital Signage

Dynamic Digital Communications Package for COVID-19

Bitcoin ATM aka Bitcoin Kiosk

Bitcoin ATM aka Bitcoin Kiosk

Kiosk Industry Launches Bitcoin ATM aka Bitcoin Kiosk

As part of the new website design KI added a new Bitcoin ATM news section. This to facilitate the growing interest and business that the kiosk industry has experienced this year. Deployments are up 75%.

Along with the new Bitcoin Kiosk News, KI has resequenced its news segments such as:

More Additions

On the homepage we have now included the Kiosk Design Corner which provides a video of fully manufactured kiosk in the latest design

Need More Information?

If you are interested in Bitcoin ATM options send us a note


What is a Kiosk – Kiosk Definition

what is a kiosk meaning

Kiosk Definition or Define Kiosk

The kiosk originally began as the town square notice board for the community to post notices.  The usual reference in Wikipedia will call out Persia as the originating language for the word. What began as common ground notice posting location matured into RMUs (Remote Merchandising Units) that you see in malls or wherever.  With advent of common internet they took on their electronic iteration in the late 90s.

For the masses it started with airline check-in terminals and photo kiosks (from Kodak and Fujifilm) and also ATMs.

For sure:

    • They allow interaction usually with touchscreen
    • Usually customers/prospects oriented

      kiosk definition the Bfit

      Click for full size image

    • Many are employee oriented
    • Generally a touchscreen.
    • Either informational or transactional in nature.

Kiosks today are very much different than those. They are self service kiosks, usually electronic, and can be found in all walks of life.  The form factor ranges from a mobile device to a tablet to a larger enclosures (usually metal but also plastic and wood).

Definitions of Kiosks

Here are some of the main categories for the modern-day kiosk.

    • In malls, events, tradeshows and other locations you have the RMU, which is a Remote Merchandising Unit.  Point of Purchase fixture iterations. Many current self service kiosk companies evolved from these units design and manufacture and continue to do a large business in these. Examples would be Frank Mayer Associates & Inc., Olea Kiosk and Ikoniq (main business being RMUs).
    • It is generally interactive but not always.
    • It most often provides a computer (such as Dell Optiplex) and has a 17 or 19″ 5:4 aspect touchscreen (between 7 and 84 inches).
    • Most often it is unattended.
    • It is a standalone enclosure in most common iteration.
    • Examples follow
    • Airline Check-In Kiosks – pioneered by Kinetics and others. Major vendors include NCR, SITA, and dwindling IBM. They have also moved into the baggage area.
    • ATM Machines – Historically it has been NCR, Fujitsu, Nautilus, Triton, IBM with Wincor Nixdorf and the ISOs (Independent service operators).
    • Electronic kiosks – this is the big category. It basically includes all categories which can be bill pay kiosks, kiosk software for lockdown, financial kiosks and more.
    • Internet Cafes –  sometimes a keyboard can’t be beat. These are one of the originals and helped educate the masses on using the Internet everywhere.  We used them all the time when we would visit London, England.
    • POS Terminals – includes customer facing POS terminals whether for entering loyalty number.
    • Food Order Kiosk – McDonalds kiosk is prime example. Order your own burger made to your preferences.
    • Gaming Kiosks –  the military uses these for letting the soldiers relax (and train) at the same time.
    • Parking kiosks – whether on the street or in the garage
    • Outdoor kiosks – all kinds.
    • Hoteling – this is where office workers work at same building but can sign up for any desk for the day.  Larger companies experiment with this and in this age of BYOD it is relevant.
    • Information Kiosks terminals – can be as simple as barcode lookup in grocery aisle or online “showrooming”.  AKA Interactive kiosk.
    • Interactive Digital Signage – a contradiction in terms but Digital Signage often is a large touchscreen and offers Content Management Services as well as Advertising. The touchscreen provides major ROI component.
    • Immigration and Security Kiosks – found at airports as well as Border Control.  These units typically utilize biometrics.
    • Registration kiosks for loyalty and membership.
    • Gift card kiosks such Coinstar Gift Card Exchange.
    • Retail kiosk – this can be many iterations. The latest ones are beginning to introduce Beacons and Facial Recognition for recording demographics and traffic patterns and customer flow.
    • Gift Registry kiosk – one of the originals and still going.  Our teeth were cut developing the Bridal Registry and Baby Registry kiosks for Target. Multi-generational marketing at its best (kids shop where Mom shopped)
    • Tablet kiosk – typically used for registration and quick lookup they have the advantage of being small and can be place at eye level.
    • Vending – these can add nutritional information mandated by the government. They can dispense sandwiches, coffee and a large range of merchandise (Zoom is a pioneer).
    • Pharmacy kiosk – medicine prescription dispensing kiosks are becoming more popular.
    • Lockers – picking up your merchandise from Amazon or Fedx or UPS.
    • Charging kiosks –  need to charge your mobile phone?  There are kiosks for doing that.
    • Coin KIosks – the most famous is Coinstar.
    • Music, Movie and Media download kiosks – get your DVD on USB now
    • DVD kiosks –  still going with Redbox and others.  Locations and demographics are important.
    • Hospitality – hotel check-in kiosks
    • Healthcare – patient check-in kiosks
    • Telemedicine and Telehealth –  whether at the supermarket or at corporate headquarters, remote healthcare structures are hybrid of RMUs.  These extend into home monitoring and follow up for post operative patients to maximize results (and government incentive rewards).
    • Marijuana & Cannabis – one of the emerging markets with its high use of cash, security and new multiple form factors such as edibles.
    • Photo Kiosk – still going strong and one of the original heavy hitters. Kodak at one point had over 60,000 in place.
    • Prison kiosk – video visitation and more
    • Social kiosks – interacting with your friends at wanna-be-seen locales becomes fodder for Twitter, Instagram and Facebook. The payback is demographics.
    • Kiosk Software – lockdown software or Windows Kiosk Mode software is very popular. PROVISIO and KioWare are prime providers but versions for thin clients, Chrome Kiosk, and more are available.
    • Survey Kiosks – can be as simple as a 4 button “How Was Your Experience?” device (we like those) or a tablet.  Surveys are better being short to improve response rate.
    • Wayfinding kiosk – despite GPS enabled mobiles navigating a large structure can require clear instructions whether consumer or corporate.
    • Wine Kiosks – As a recommendation and selector function these do quite well. Experiments in dispensing wine were plagued by being poorly regulated and operated.

So what might be the definition?  Here is one: 

A computer terminal used by public or employees for services.

We’ll continue to add details and more information in the future.