Payment Kiosk News – Updating Pulse Machines with Modern Card Reader

Trio Credit Card Reader

Solution for Coin-Operating Machines with the OTI Trio

Blog entry on UCP Inc.

Coin-operated pulse machines were introduced in the early 1880s and have been an integral part of our lives in a variety of ways since that time. The application following their creation was considered significantly diverse, being used for car washes, laundromats, kiddie rides, arcade games, and a variety of other electronically-based systems. The design of these machines were instrumental in revolutionizing the industry of unattended devices, but that doesn’t mean they weren’t without their share of flaws. Coins getting stuck, dollar bill issues, incorrect change on hand from customers, and having to clear out the coin tubs at the end of each day are some of the many challenges that these machines frequently experienced, and it was equally frustrating for both the customer and the service provider. Covid-19 brought along with it a multitude of challenges in all shapes and sizes to countless industries, but it also offered the opportunity for previously unrecognized growth and adaption. In the instance of coin-operated pulse machines, the answer was retrofitting existing machines.

It’s been understood for a considerable amount of time that money is far from being something clean that we should handle on an everyday basis. Studies have found that 3,000 different types of bacteria live on a single $1 bill, and are one of the dirtiest things you touch every day. This is something that we’ve been aware of for quite some time, but not something most of us paid any mind to until once the pandemic began. People have grown exceedingly conscious of the dangers of handling cash, and have quickly lessened or completely ceased their interaction with cash and coins. Looking for a better solution to bacteria-free transactions is where contactless and cashless technology comes into play.

With the EMV certified Trio-IQ from OTI with EVO processing, your basic coin-operated pulse machine is transformed into a powerful and state-of-the-art cashless & contactless pulse machine. This modular combo platform combines telemetry with a 5-in-1 EMV payment reader that offers full integration to your coin-operated pulse machine, even with existing functionality and full payment options. The system even knows how to sample pulses that come in to estimate coin payment counting and monitoring. It’s a standard size and can be retrofitted easily with most existing equipment. The device also has full connectivity options such as Cable, WIFI, BT, and even 4G Networks.

 More revenue potential

The smart billing process enables users to easily add more operations to an existing operation and get a single charge for all. This keeps them playing and spending more money rather than losing focus and searching for more change.

Integrated capabilities can also save on outlay. Some machines have need of an additional timer module that can cost up to $700. TRIO-IQ eliminates the need for a separate timer since it is capable of getting input directly from the machine and acting as a timer using its built-in display.

Fully customizable

Integrators love TRIO-IQ because it is easy to customize and configure and thanks to OTI’s open garden approach which provides you with SDKs and APIs.

Payment processes can be configured by the operator at will.  Everything can be customized including the messages on the display, the amounts, pulses, coin up or coin down, etc.

In addition, custom configurations and immediate actions can be done remotely. No need to bother going in person to the machine.

New payment channels

TRIO-IQ supports it all; Credit cards/smartphones that support EMV, insert, swipe, tap and QR Code.

The QR Code can be given as a coupon in front of the machine. The TRIO-IQ knows how to read it and send it to the server for approval for further operation.

Reporting

There are various options for reports and notifications. For example, monthly activity reports – allows tracking and control and prevents theft as it happens today in the transfer of cash from the machine to the recipient.

Real-time reporting of faulty equipment enables operators to fix the problem in a timely manner, cutting down on the loss of revenue due to inoperable machines.

The bottom line

To sum up, there are several advantages of retrofitting Pulse Machines for cashless payments.

Adding cashless payment abilities to your coin-operated machine opens up new revenue streams. In the process, by connecting your machine to the cloud, significant cost savings can be achieved by more streamlined and efficient management.

Some research shows enabling cashless payments can increase revenue and profitability by as much as 28%. Consumers are likely to use your machine multiple times in one visit, simply because they don’t need an endless supply of coins or banknotes to feed into the machine.

Connecting your machine to the network allows you to run your machines much more efficiently. Cloud management systems provide real-time status data for each machine. This saves money in two ways; less downtime when a machine is not working and fewer costs servicing the machine.

Related

Kiosk Supply Chain News – HID Access Control Suffering Shortages

Access Control Kiosk HID

Kiosk Supply Chain

As reported on IPVM

In Brief

  • HID readers (NFC and RFID) come up quite often in kiosk projects
  • Out of stock for multiple core offerings
  • Delays expected to last months
  • No plans to shut down
  • Signature line of Signo Access Control Readers is the biggest trigger
  • Nice report by IPVM on tests they ran on Sign reader

Excerpt:

HID’s Large Marketshare Leaves Many Scrambling

Because HID is one of the biggest companies selling access readers and cards, the problem is especially significant for many integrators who essentially use HID as a single source.

Many Facing Global Supply Chain Problems

Industry executives tell us the global supply issue is a huge problem across the board in security, and HID is just one example of the supply issue problems the global economy is dealing with. However, HID’s dominance in access control exacerbates problems for this market.

Read the full article as reported on IPVM

Related Links

 

KMA Kiosk Association Quarterly Call Wrapup

kiosk association KMA Logo

See post on KMA.global

We held our quarterly call via Teams October 28th.

In attendance:

  • Access Board
  • The NFB
  • The Lighthouse for the BLind
  • American Council of the Blind
  • Open Doors
  • Goldstein & Levy
  • William Goren Associates
  • KioWare
  • KIOSK Information Systems
  • Pyramid Computer
  • Vispero
  • Kiosk Group
  • Tech For All
  • Storm Interface
  • Dynatouch
  • Dolphin Computer Access
  • NCR
  • Frank Mayer

We will issue a more formal response to action items and directions but to address some.

  • The Access Board mentioned another round of rulemaking regarding kiosks is on the table. We’ve noted the timeframe and announcement in our Kiosk ADA FAQ
  • Several in the audience were unaware that the KMA Code of Practice has been publicly available for download since Feb2021.  It is in a redacted form without the legalese and in plain English.  This is also listed in our Kiosk ADA FAQ

The call went over 90 minutes and was very instructive.  The comments by the Access Board were very helpful as were inputs from the legal law establishment (Goldstein & Levy as well as Goren Associates).

For more information you contact [email protected]

Related Info

Public Safety Kiosk Includes Locker Solution – CR+M

first responder kiosk

First Responder Kiosk Doubles as Lockers and Advertising Point

public safety kiosk

Click for full size public safety kiosk

Writeup on Sixteen:Nine by Dave Haynes

We are doing an in-depth article on CR+M but not surprisingly Sixteen:Nine published an insightful post on new public safety kiosk from CR+M.

In Brief

  • LA-area manufacturer Olea working with Community Response + Mitigation – on an outdoor-rated dual-sided 55-inch display totem that has a keyed locker on one side that stores items like bleed kits, heart paddle kits, ballistic shields and other life-saving equipment that first responders need when they find themselves working an active shooter incident or other emergencies.
  • Defined as forward operating post for first responders
  • What we found interesting insight — The company sells a variety of items, including lockers and cabinets that don’t incorporate screens. But I find this approach interesting because I could see media companies and large venue operators that sell their own media and promotion time having an interest in these. I could be corrected, but the smart city thing being sold by media companies as a way to win ad concessions hasn’t really played out. Justifying the presence of ad screens – and I know this will come across as a little cynical – may be easier when the presence of the screens is positioned as helping first responders and the public.

We recommend visiting Writeup on Sixteen:Nine by Dave Haynes

More Information on CR+M Public Safety and First Responder Solutions

Related Links (Mass Notification Systems e.g.)

 

Emergency Kiosk – Taylor Swift Facial Recognition Solved

For more information

contact [email protected]

NRF Kiosk Award – Best Payment Innovation for Kiosk – PopID and NRF

NRF Kiosk Award  for Payment Innovation

Special Announcement from The Industry Group – November 8, 2021 — this is the newsletter sent by KI

 

NRF Kiosk Award

NRF Awards PopID

See information posted on NRF Big Show Website .  The kiosk association in conjunction with Datacap has nominated PopID Pay-By-Face as a candidate for Best Payment Innovation.  Please visit and vote so we can help promote contactless payment options such as this for a myriad of industries. This is a current solution already deployed and being deployed nationwide. It is not a trial balloon or idea.

You can vote here (30 seconds)!

About — PopID is a universal gateway for verifying an individual’s identity based on their face. Applications such as loyalty, payment and entry are available. PopID has various enter-by-face and pay-by-face solutions, PopPay. Ideal for retail and restaurants, PopPay can be used at drive-thrus, cashier/counter spaces, pay-at-table or via unattended kiosks.

Testimonial — An example of one of PopID’s many locations, Daddy’s Chicken Shack (located in Old Pasadena, California), implemented PopID’s kiosks early in the COVID-19 pandemic. Owner Chris Georgalas commented “We brought PopID’s kiosks in a few months into the pandemic, partly to act as a physical barrier between people and partly to help ease the ordering process… There’s no touching, there’s nothing whatsoever for [the customer] to do. I think it’s just amazing.”

Deployments — As of September 2021, PopID announced that more than 100 restaurants and retail brands now accept PopPay throughout Southern California with around 70,000 registered users and more than four million facial authentications.  On September 7th, 2021, PopID announced they plan to go national.

Vote for innovation such as this which makes it possible for small to medium to large businesses all easily use. Benefits are:

  • Improved Safety and health factors
  • Higher Sales
  • Lower payment processing fees
  • Increased throughput (faster transactions)
  • Higher loyalty program participation
  • Scalable with full integration support

See information posted on NRF Big Show Website or   Please vote here!

Other News of Interest this Week

CraigK in Denver    
Craig Keefner |  720-324-1837  |  [email protected] | LinkedIn (feel free to connect)
See The Industry Group website for a complete list of all self-service-related verticals that we inform and educate on. McDonalds kiosks, PCI EMV, ADA, digital signage and more.

Facial Payment – PopID and SoftBank to Launch PopPay In Japan – Wendy’s

Wendys and Pay by Face

Seen on BusinessWire and Yahoo Finance

Vote for PopID Best Payment Innovation for NRF 2022

Vote for PopID Best Payment Innovation for NRF 2022

PASADENA, Calif. & TOKYO–(BUSINESS WIRE)–PopID, Japan Computer Vision (“JCV”, a subsidiary of SoftBank Corp), and Wendy’s First Kitchen (“WFK”) announced today the launch of PopPay – PopID’s face-recognition-based ordering and payment system – in Tokyo, Japan. As a first step in the launch, Wendy’s First Kitchen locations in Akasaka Mitsuke, Shibuya Center, and Jiyugaoka will begin accepting payments using PopPay, representing the first time a QSR chain in Japan is accepting payments authenticated using a customer’s face.

“We believe that PopPay is a safer, more convenient, and faster way for our customers to order and pay. We will work together with our partner companies to make this payment method the one that our customers prefer”

Tweet this

Using the new system, WFK’s customers will be able to link their face to a credit card or First Kitchen prepaid card and then pay by simply smiling at a camera-equipped tablet connected to a self-ordering kiosk manufactured by PLANET Co. Ltd. (“PLANET”). They will also be able to see their order history to simplify their ordering experiences. In cases where consumers’ hands are full or when they don’t have their wallets with them, they will be able to make payments without the need for cash or a mobile phone.

“We believe that PopPay is a safer, more convenient, and faster way for our customers to order and pay. We will work together with our partner companies to make this payment method the one that our customers prefer,” said a spokesperson from WFK. “In the near future, we would like to upgrade the system so that customers can enjoy even more of the benefits of being a loyal customer with just one look, even if they come to the store empty-handed.”

PLANET and JCV have jointly developed a hospitality solution that uses face recognition technology to simplify transactions in restaurants, solve problems, and strengthen the creation of new points of contact with customers.

Building on their success with WFK, PopID and JCV, (a subsidiary of SoftBank Corp.), will collaborate to pursue additional business opportunities aimed at providing the PopPay platform to other restaurant and retail businesses in Japan.

Andrew Schwabecher, CEO of JCV said, “Hundreds of brands now accept PopPay in the United States, and we have witnessed exponential growth in consumer usage.” He also said, “We have worked closely with the PopID engineering team to customize the platform for the Japanese market, and we expect businesses and consumers in Japan to embrace PopPay as a better way to transact.”

In Asia, face pay has recently exploded as the preferred payment method for consumers, because it is more convenient and secure. “Multinational financial institutions believe that face pay is likely to become a global standard, because it is the most effective way to prevent payment fraud,” said John Miller, CEO of PopID. He also said, “Outside of the US market, we will create open loop platforms for banks, wallets, and other payment companies to enable consumers to link any payment system to their faces to spend against.”

In addition, a presentation for the media regarding this initiative (co-hosted by First Kitchen and JCV) is scheduled for December 1, 2021 (Wednesday).

About PopID

PopID provides a trusted and secure platform that enables businesses to give their customers and employees the option of authenticating their identity using advanced facial recognition.

Contacts

Yale Goldberg
Chief Operating Officer
440-781-9036 | [email protected]

 

Cashierless Store Kiosks — Starbucks and Amazon Go

amazon go starbucks

From Retail Systems Nov2021

Amazon Go & Starbucks Cashierless Store NY

From CNBC Nov2021

Click for full size Amazon Go Check-in KIosk

Click for full size Amazon Go Check-in KIosk

In Brief

  • Coffee is just one deliverable. A complete range of other “related” goods such as protein bars, chewing gum, salads and sandwiches available
  • Stores like these will have longer hours. That counts.
  • Decor set for solo workers but also group meetings

 

Key Points

  • Starbucks is opening a pick-up cafe in midtown Manhattan with Amazon that uses the retail giant’s cashierless technology.
  • It’s the latest step in Starbucks’ strategy to update its store footprint to meet consumers’ changing habits.
  • The first Starbucks Pickup with Amazon Go location opens Thursday in New York City on 59th Street, between Park and Lexington Avenues, and two more are planned over the next year.

Excerpt

Click for full size Amazon Go Check-in KIosk

Click for full size Amazon Go Check-in KIosk

When customers enter the new store, they’ll first see a counter to pick up the drinks they preordered using the Starbucks mobile app. A digital screen hanging above the counter shows which orders are still being made by baristas.

To take advantage of the convenience of Amazon’s “Just Walk Out” technology, customers can use the palm of their hand, if they’re already registered with Amazon One. Otherwise they can use an in-store code from the Amazon app or insert their credit card. A kiosk near the entry allows customers to join Amazon One by inserting a credit card and scanning their hand.

More Information

November Kiosk News

Two men wearing white and dark shirts each hold a medical vest with tourniquets. Between them stands a first responder kiosk labeled Learning to Save a Life. On the right, text reads Saving Lives When Every Second Counts against a blue and red background.

Kiosk Manufacturer News November

DENVER, Colo., Nov. 23, 2021  — November news from the Industry Group and Kiosk Association. Events and Features This Month: First Responder Lockers and Kiosk; Bill Payment Kiosk Review; and McDonalds Deploys Accessibility to self-order kiosks. PRNewswire and APnews

Events and Features This Month

First Responder Lockers and Kiosk — Our feature story on innovative new public safety lockers and kiosks from CR+M. The CR+M digital kiosk stores five CR+M belts, each containing five STOP THE BLEED® kits as well as a breaching tool and a ballistic shield. The units also provide a highly valuable real-time digital bulletin board, branding and advertising tool.

* Bill Payment Kiosk Review – an onsite review, photo gallery and discussion of 2021 payment stations used in retail telecom stores such as AT&T, Verizon, T-Mobile and Xfinity Comcast.

McDonalds Deploys Accessibility to self-order kiosks — McDonalds will deploy accessibility to all owned stores by the end of the year and any new deployments to franchise stores will come with accessibility included. Featured is the integration of the JAWS screen reader and the AudioPad hardware assistive technology.

NRF in New York January — We will be showcasing accessibility in multiple form factors and in the POS space. As part of the show, the KMA and Datacap Systems have nominated PopID in the Best Payment Innovation award category. As of September 2021, PopID announced that more than 100 restaurants and retail brands now accept PopPay throughout Southern California with around 70,000 registered users and more than four million facial authentications.

On September 7, 2021, PopID announced they plan to go national. Recently, Wendy’s in Japan announced a rollout of facial payment technology by PopID. It takes less than 30 seconds to vote. Please vote for PopID at: https://usvendorawards.awardsplatform.com/entry/vote/bnJKmLPa?keywords=PopID&chapter=&category=95290

ARTICLES THIS MONTH

* New Kiosk Model From Evoke Creative Supplier for McDonalds

For more information contact Craig Keefner, 720-324-1837 or [email protected] or you can visit https://kioskindustry.org//.

Since 1996 for 25 years serving the self-service technology market. For a complete list of verticals visit The Industry Group, at https://industrygroup.org/.

Kiosk Association now a member of Digital Signage Federation

digital signage federation logo

The Kiosk Manufacturer Association is now a member of the Digital Signage Federation — From KMA.global

As part of our continued involvement with interactive digital signage the Kiosk Association has joined the Digital Signage Federation as a dues-paying member.  The Industry Group already has dedicated multiple digital signage channels covering digital signage, menu boards, media players and new touchscreen technologies.

Here is background on the organization

Who we are

We are the only not-for-profit independent voice of the digital signage industry, reflecting the diverse constituencies that make up our industry. Our goal is to continue building a strong foundation for the advancement of the industry. To this end, we partner with our members and key organizations to provide education, networking, and advocacy to continue moving the growth of the industry forward. So whether you are launching a new ad-based network or you’ve been around since the inception of digital signage, our hope is that you will find the resources you need to thrive.

How it works

The DSF is governed by a Board of Directors, a volunteer member board that is elected by the DSF membership in an annual election. The board consists of an Executive Committee-Chairman, Vice-Chairman, Treasurer, Secretary, and Immediate Past Chairman, all of whom serve one-year terms in their roles. At-Large Directors are elected to two year terms on a rotating basis, so that there are four or five directors each year who rotate on/off the board. All of the association’s projects and initiatives are board-driven and supported. Outside of the Board of Directors are our Committees that execute the board’s strategic initiatives throughout the year. Committees consist of additional volunteer members who have raised their hand and give their time to work on these events and projects.

Our volunteers are our lifeblood – without them, we simply wouldn’t exist.

What we do

DSF has a host of projects and initiatives that are going on at all times. We host Regional Networking Events, attend various industry shows, offer educational opportunities, provide industry research, promote our members in a variety of ways, and offer business opportunities to our members. We are the exclusive association sponsor of the Digital Signage Expo, the largest digital signage trade show in the world, and our official certification program is with the Digital Signage Experts Group (DSEG). We are always seeking ways to improve and advance our members and the industry. If you have an idea, send it our way.

Why us?

Because the digital signage industry needs an independent voice. Since our inception in 2010, the DSF has tirelessly worked to promote the industry as a whole. We established Privacy Standards that have since been cited in national publications and before Congress. We established the DSF In-Forum to provide end users a business tool to freely and easily source RFPs for their projects. We established the Seal of Professional Excellence to provide a graphic representation of our members’ commitment to excellence in business practices. We provide monthly educational opportunities in a variety of formats to provide learning opportunities and conversations around topics and case studies important to the industry.

Self-Check Hearing Screening Kiosks Going Into Giant Eagle

hearing kiosk screening kiosk

Grocer partners with InnerScope to provide customers with free access to hearing tests. Considering the aging population and the market for hearing enhancement this is akin to offering jewelry. Playing catchup to Costco perhaps.  Progressive Grocer posted this.

The initial rollout of the digital kiosks are in the pharmacy department of the following Giant Eagle stores:

  • 100 Settlers Ridge Center Dr., Pittsburgh
  • 4010 Monroeville Blvd., Monroeville, Pa.
  • 30275 Detroit Rd., Westlake, Ohio
  • 1700 Corporate Woods Parkway, Uniontown, Ohio
  • 6700 Perimeter Loop, Dublin, Ohio
  • 840 W. 3rd Ave., Columbus, Ohio

InnerScope and Giant Eagle will continue to strategically deploy the hearing kiosks within Giant Eagle’s more than 470 locations.

For more information contact [email protected]

Other hearing kiosk stories

 

Restaurant Market Report by Square (36 pages) By The Numbers

restaurant market report

Good to see a point of view from Square. The reports include quite a bit of data. Wakefield did the work for them. They do multiple “Future Of” sectors such as Commerce, Retail and Restaurants. See the Town Square area of Square.   Square is a big cheerleader for QR codes for sure. They make no mention of biometrics or facial we note. They include building community involvement and likely that entails spending time and money on social channels we would guess.  Related of interest:

Future of Restaurants Market Report for 2022 Square

Excerpts:

  • 79% of customers say that they’d prefer to order via online kiosks rather than directly through staff — and not just for fast food. 45% of customers prefer it for casual dining and 21% prefer it for fine dining.
  • Self-serve ordering exploded in popularity during the pandemic as a way to reduce contact between staff and customers. Over the past year both customers and restaurants have experienced its benefits. Customers don’t have to wait for staff to take their orders and payments. Restaurants are
    able to turn tables faster, and recent Square data show that businesses average a 35% increase in sales within the first 30 days after they implement
    self-serve ordering with QR codes.
  • 11% of customers would avoid a restaurant with no digital menus
  • 45% of restaurants say that they plan to offer QR code menus even after COVID subsides.
  • 94% of restaurants surveyed say that they currently offer contactless payment options.
  • 52% of restaurants surveyed say that they plan to offer tableside payment options.

Table of Contents

  • Introduction
  • Ongoing Labor Shortage
  • Automation is not a bad word
  • Omnichannel strategy
  • On-demand delivery
  • self-serve ordering
  • More ways to pay
  • Diverse revenue streams
  • Building community
  • Methodology

More Information

Sustainable Self-Service – Eco-Friendly Kiosks – Zero Carbon Footprint

sustainable self-service

Editors Note – the feature image shows the founder of Olea Kiosks back in 2008. Sorghum kiosk for IBM Anyplace.

Zero Carbon Footprint, Green Kiosks, Fitness and Health Kiosks

We note developments in the green environmentally sensitive area.  Many companies are adopting a more eco-friendly branding stance and using social mechanisms to inform users on their initiatives towards a more eco-friendly and healthy experience for users.  Green technology is nothing new and health-concious kiosks are available in a myriad of functions from measuring to blood press, hospital check-in, medicine disposal and more. Pharmacies are experimenting with dispensing prescriptions.

Sectors

  • Carbon footprint — we now have zero carbon footprint McDonalds restaurants. Who’s next?
  • Corporate Social Responsibility or CSR
    • What’s Behind the New Urgency Driving Sustainability Initiatives? – Link
  • Energy efficiency which is represented by smaller and smaller microclients and thin clients such as raspberry PI
  • Wellness kiosks that perform a multitude of checks which include blood pressure kiosks
  • Check-in kiosks for healthcare
  • Fitness self-service — some examples might be performing a certain number of aerobic exercises in return for vending voucher, or it could be pedaling on a kiosk inside a McDonalds while you eat your quarter pounder with cheese watching the digital signage news.
  • Self-service technology leveraging recycled materials, or assisting with recycling
  • EV charging for electric vehicles – a nice case study with pictures of Kohls, Now we have PEVs.

Consumer  and DisplayTechnology

Here is some news we think is notable

[do_widget id=rss-11]

Videos

 

Some History of Green Kiosks

  • Experimental “green” kiosk back in 2008 with IBM when they wanted to show off the IBM Anyplace and its low power consumption. It had gotten some sort of approval at the time that was unique. Olea made the enclosure from a Sorghum board. Some group was trying to repurpose the stalks from Sorghum into a board material so it wouldn’t go to waste. It looked neat but smelled like rotten hay bales. We ended up coating it in a lacquer of some sort to seal it off because of the smell.

Press Release – Pre NRF by Kiosk Industry

Kiosk and Digital Signage News from Industry Group and Kiosk Association (KMA) for Jan. 2022

Here is the link on PRNewswire and also the link on APNews – January News

Contactless Self-Order Kiosk

Contactless Self-Order Kiosk

DENVER, Colo., Jan 12, 2022  — January news from the Industry Group and the Kiosk Association: NRF is coming up this weekend and we are hopeful our retail facial payment finalist takes home the “Best Payment Innovation” award. The transactions and enrollment numbers certainly justify it.  Editors Note: Also see VIP Award Candidate for Make-A-Wish as well.

We also thank Jim Kruper with KioWare who is managing the booth. Stop by and see contactless self-order, assistive technology ala McDonalds and the new Ingenico Self-4000 terminal. He is featured on our portal page on NRF — NRF Big Show #1606.

Big legal ADA news is Quest Diagnostics got very bad news on two fronts. The class action part will drive remedial actions across the entire country, and all units. That originally inexpensive kiosk has the definite possibility now of turning out to be an expensive choice.

For the upcoming DSE show in Vegas/March, besides hoping COVID will subside, we are hoping to show a cool 4K 85-inch demo deployed recently at super major retailer (they sell staples?) We recommend reading a message by Brad Gleeson and contacting him for more info. At NRA our odds are pretty good we will have the Samsung “KMA” kiosk in our booth (running Nanonation partner software). We are in the Tech Pavilion.

New Gold sponsors – FEC POS — now entering self-checkout (SCO) kiosk market. American Kiosks – offices here in Colorado. Custom projects is prime competency.

KIOSKS

Self-Checkout Kiosks by FEC

ADA Kiosk Quest Diagnostics Update + Walmart Blind Access

Olea Kiosks Names Director of Sales

DIGITAL SIGNAGE

Message from Brad Gleeson — Digital Signage Tradeshow

Video of Latest Starbucks..oops I mean 7-Eleven Digital Menus

OLED Display Solution 30 Percent Brighter Than Standard OLED — LG

LG taps DSP Concepts for voice command recognition

Redbox Digital Signage Kiosks Coming Soon!

RETAIL

Autonomous Robots – Sidewalk Robot with Uber and 7-Eleven

Autonomous Robots Airport Food Delivery Robot

Restaurant Market Report – Investment in 2022 includes tech, real estate

Drive Thru Technology – McDonalds Sells Platform to IBM

OTHER SEGMENTS (E.G., HOSPITALITY)

Hotel chain converts Windows PCs to Chrome OS

Linux Developer for Kiosks – Raspberry PI developer for Kiosks

Accessibility Trends For Internet Access – Desktops and Mobiles – 2022 – What will be considered accessible?

MORE INFORMATION:

For more information contact Craig Keefner, 720-324-1837 or [email protected] or you can visit https://kioskindustry.org//.

Since 1996 for 25 years serving the self-service technology market. For a complete list of verticals visit The Industry Group ( https://industrygroup.org/ ).

NEWS SOURCE: Kiosk Association

Keywords: Point of Sale and Kiosks, self-service technology market, Kiosk Association, kiosks, Ingenico Self-4000 terminal, ​DENVER, Colo.

Transit Station Digital Signage Case Study

transit station digital signage

From Digital-Signage.blog

Transit Station Digital Signage Solution – Spokane Transit Case Study

January 25, 2022 –Fifteen new 55-inch real-time display monitors were recently installed at the STA Plaza. The monitors are designed for long-term commercial use and offer bright and vibrant imagery with enhanced visibility.

Spokane Transit partnered with Spokane-based Zipline Interactive to custom build displays that show departure times and the status of each bus. Another vendor, Nanonation, provided the software and media players needed to display and manage content on the new screens.

“Combining these advanced software technologies with the new monitors has allowed us to create an enhanced user experience for our customers here at the Plaza and throughout the bus system,” said Chris Tohm, STA’s Web Services Manager.

Get the full story From Digital-Signage.blog

Vending Kiosk – Goldstur Launches Jewelry Exchange Kiosks

Exchange Kiosk for Jewelry

Goldstur has deployed its automated kiosks for converting old or unwanted jewelry into cash or gift cards, in an agreement with Supervalu banner Cub Foods.  Goldstϋr kiosks are now in place at Cub stores in the Minnesota cities of Silver Lake, Stillwater, Midway, Coon Rapids and Apple Valley.

Source: www.progressivegrocer.com

http://www.progressivegrocer.com/departments/technology/goldst%CF%8Br-launches-jewelry-exchange-kiosks

Consumers can exchange their gold or silver jewelry for cash or gift cards in a secure and accurate process. For the retailer, this approach represents a new form of revenue that Goldstϋr can capture in addition to generating additional store traffic. Moreover, it can be a hedge against declining revenues from other in-store services.

The process takes two minutes and a $2 appraisal fee, with offers based on commodities market prices that are updated every hour. Consumers can choose from a cash receipt or store gift card as payout. If the consumer decides not to accept the bid as shown on the kiosk screen, they can simply decline the offer.

Interesting links

NRF 2022 In Review – It Only Takes One!

NRF 2022 KIOSK

NRF 2022 Review

Editors Note: We are in process of collecting photos, videos and comments on the show and will update this doc in the next few days. V1

The Kiosk Association exhibited at NRF 2022 this year.  We expected fewer attendees for sure. Several factors contributed to that the major one being Omicron pretty much everywhere. Weather events included a big icy snowstorm.  Many of the airlines canceled flights (1000 a day) leading up to the event including Southwest Airlines who suffered from a pilot shortage (many in quarantine and most of those unvaccinated).

Many of our members toughed it out (see the photos from the KIOSK/Posiflex booth) but some had to cancel due to COVID.

Excerpt from Forbes

When the National Retail Federation’s annual trade show and conference opens today at New York’s Javits Convention Center, it will be missing several of its planned keynote speakers, a number of major exhibitors, and about 10,000 attendees who had been expected to attend before the omicron wave swept across the country.

But leaders of the trade group, who since the pandemic began have advocated for keeping stores open, and praised retailers for their ability to successfully navigate the challenges of Covid-19, said the time for shutdowns and virtual events is over.

IHL did a The Good, the Bad and the Ugly review of NRF that makes some good points.  Sounds like we were luck to miss the TSA screening at LaGuardia.  Also some free data on how COVID variables are becoming the new normal and reshaping retail.  If you want to see the recording or underlying research, you can do so here. Intel put the free research report together with IHL and we reviewed and quite good. Contactless for example is not going away…

NRF Return on Investment ROI

Usually, shows are measured in business impact and specifically leads.  Our booth at 1606 was at the entrance of the lower level which is the best position on the lower level. There are multiple ROI equations depending on the company and the person. Our point of view is geared towards a kiosk manufacturer or component provider. As far as leads go:

  • If we normally received 200 leads in 2020, then in 2022 we received 25
  • Booth visitors are made up of A) those who seek you out, B) those who stumble onto you interested and C) those who stumble onto you just going through motions.
  • Our leads were A and B class
  • Retail customer interest likely represented 10,000 store locations. That’s good.
  • Attendee traffic for the entire show was rumored to be a seventh of usual traffic  (40,000 is total from 2020)
  • The optimistic operative phrase for NRF 2022 is the quintessential “It only takes one”

NRF 2022 Photos

  • Here is our saved gallery of photos from NRF 2022
  • NRF Gallery

    NRF Gallery — click for full size

     

NRF 2022 Videos

Pretty slick produced video by NRF with the dramatic music and the emphasis on together again.

NRF 2022 Show Floor Walkaround Coincloud (Kim Kenney of KIS)

Event coverage

The inflation issue is real and persistent across all categories, says NRF CEO Matt Shay
January 18, 2022 | ‘Closing Bell’, CNBC

Adobe Is Betting On An Omnichannel Future With Its New Tech For Retailers
January 18, 2022 | Forbes

NRF 2022: PepsiCo CEO sees bond-building moments amid pandemic
January 18, 2022 | Retail Wire

Why NRF is taking the Metaverse very seriously

January 18, 2022 | Morning Brew

Walmart U.S. President and CEO Named Chair of NRF Board of Directors
January 18, 2022 | MarketScreener

Agility, adaptability and flexibility – Target CEO Brian Cornell’s checklist for omni-channel retail in 2022
January 18, 2022 | Diginomica

NRF22: For Retailers, Artificial Intelligence Is One Solution to Solve Many Problems
January 18, 2022 | BizTech

2D barcodes could share far more product data than UPC standard, GS1 says
January 18, 2022 | Supply Chain Quarterly

Featured In ‘Retail’s Big Show’ NRF Innovation Lab, Ottonomy Addresses The Need For Sustainability In Retail With Autonomous Delivery Robots
January 18, 2022 | AIT News Desk

Walmart U.S. President and CEO to Chair NRF Board
January 18, 2022 | Progressive Grocer

5 Key Trends Noted NRF 2022: Retail’s Big Show
January 18, 2022 | Progressive Grocer

PepsiCo Foods’ CEO on 5 Pandemic-Born Consumer Trends That Are Here to Stay
January 17, 2022 | Total Retail

What’s Keeping This Ralph Lauren Exec Up at Night
January 17, 2022 | Sourcing Journal

Ralph Lauren CEO says metaverse is way to tap into younger generation of shoppers
January 17, 2022 | CNBC

Supply chain issues ‘will persist for the rest of the year’: NRF president
January 17, 2022 |  FOX Business

Walmart’s U.S. CEO Explains How He Approaches Diversity and Inclusion
January 17, 2022 | Footwear News

Ralph Lauren Uses Metaverse to Target Young Shoppers
January 17, 2022 | Pymnts.com

National Retail Federation elects Walmart’s Furner board chairman
January 17, 2022 | Talk Business and Politics

Ralph Lauren CEO says metaverse is a way to tap into younger generation of shoppers
January 17, 2022 | Bharat Express News

NRF 2022: The time is right to break into the Chinese market, says Alibaba exec
January 17, 2022 | Retail Week

NRF Keynote: Target’s Brian Cornell Talks Supply Chain, Economic Headwinds and Holiday 2021
January 16, 2022 | Women’s Wear Daily

Victoria’s Secret Executive Talks International Expansion
January 16, 2022 | Women’s Wear Daily

Thom Browne CEO Rodrigo Bazan Talks Store Expansion, Growth in China

January 16, 2022 | Footwear News

Walmart U.S President And Ceo John Furner Elected NRF Chairman
January 16, 2022 | ToyBook

Walmart’s John Furner Named NRF Chairman
January 16, 2022 | Women’s Wear Daily

Retail Group Says Its Trade Show – And Life – Must Go On, Despite Omicron
January 16, 2022 |  Forbes

Target CEO Says Being Early to a Store-Focused Approach Spurred Pandemic Era Success
January 16, 2022 | Footwear News

Inside the Sustainability Playbooks for Industry Leaders Walmart and Rothy’s
January 16, 2022 | Footwear News

Chewy CEO: ‘Customer Care is the Right Mantra to Focus on’
January 16, 2022 | Retail TouchPoints

Related Information

Guides Predictions – Future of Work 2022

Future of Work Employees

From Tech Round in UK

  • Looking ahead to what this new year will bring, we’ve collected industry expert predictions on the future of work in 2022.
  • The COVID-19 pandemic has had a colossal impact on the working world. From remote working to flexible hours, could these temporary adjustments to the ways we work become permanent?
  • We’ve collected predictions from a range of industry experts, including HEWN’s Will Kinnear, Feefo’s Julia Owen and more. 

The past couple of years have had an enormous impact on the way people work, the COVID-19 pandemic forcing teams to work from home where possible for prolonged periods of time. However, while many were skeptical at first, this new normal has come with a number of different benefits and has shifted the way we work into a more flexible and diverse environment.

From a 4-day working week to using the metaverse in interviews, what could 2022 have in store for the working world?

Our Panel of Experts:

  • Molly Johnson-Jones – Co-Founder of Flexa
  • Khyati Sundaram – CEO of Applied
  • Damon Klotz – Work Culture Evangelist at Culture Amp
  • Mike Smith – Global CEO at Randstad Sourceright
  • Mark Miller – Director of Goodfoot Corporate Coaching and Development
  • Nick Adams – Vice President of Sales, EMEA, Globalization Partners
  • Kathryn Barnes – Employment Counsel EMEA at Globalization Partners
  • Ali Knapp – President at Wisetail
  • Evan Melick – Director of Product at Wisetail
  • Estee Woods – Senior Marketing Director at Wisetail
  • Jennifer Palecki – Chief People Officer at Imply
  • Will Hale – Northern European Leader at monday.com
  • Naveed Malik – Regional Director, EMEA at monday.com
  • Chris Mansfield – Co-Founder at GoodCourse
  • Will Kinnear – Founder of HEWN
  • Julia Owen – Chief Product & Technology Officer at Feefo
  • Rohan Maheswaran – Recruitment Expert at Futureheads Recruitment
  • Dave Page – CEO of Actual Experience
  • Dylan Buckley – Co-Founder of DirectlyApply
  • Emily Mei Carter – Organisational Identity and Future of Work Strategist at Ecosphere Consulting
  • Hasnain Malik – Talent Director of Brainchild Communications Pakistan (BCP)
  • Marc Vontobel – CEO and Co-Founder of Starmind
  • Morten Bruun – VP of Global Operations at Worksome
  • Janine Yancey – Founder and CEO of Emtrain
  • Craig Keefner – Manager at Executive Director Kiosk Association
  • Kustaa Kivela – CEO and Co-founder of Workfellow
  • Jeff Evernham – Vice President of Product Strategy at Sinequa
  • Stacey Taylor – Learning Design Director at DeltaNet International
  • Darren Hockley – Managing Director at DeltaNet International
  • Sue Arthur – CEO at CareerBuilder
  • Meredith Turney – Conscious Leadership Coach at Meredith Turney Coaching

Excerpt

Craig Keefner, Manager at Executive Director Kiosk Association

 

Craig-Keefner

 

“Employees in retail and restaurants historically have been at the counter taking the orders. With the pandemic and natural automation that has already changed and is changing more. Robotic kitchens and robotic delivery, ghost kitchens and other options are redefining the employee base.”

“Contactless is here to stay and that impacts retail, banking, hospitality and transportation. Cash is declining and will continue to decline.”

“Concierge-oriented-role employee set is growing. Counter help order takers declining. Drive-thrus, curbside, delivery, lockers have all transformed retail fulfillment channels.”

 

Read full article at Tech Round in UK

Kiosk Manufacturer Association Quarterly Update

Kiosk Manufacturer Association

Kiosk Manufacturer Association Quarterly Update

olea monte carlo kiosk

Example of kiosks. Click for full size image

KMA focuses on QSR, Fast Casual self-order systems and EMV 2018 status. New association website kma.global for Accessibility & ADA

EASTLAKE, Colo. June 21, 2018 /PRNewswire/ — KMA, also known as the Kiosk Manufacturer Association, is happy to present the quarterly update with news from the QSR world and the new association website launched (https://kma.global).

Seven features went up this month. The theme is QSRs, Fast Casual & EMV. The NRA show just completed and both McDonalds and Wendy’s CEO gave meaningful interviews post-show. That naturally created a lot of interest. In addition, newly launched is the association site for the Kiosk Manufacturer Association (KMA). This will serve as the repository for Accessibility and ADA regulatory recommendations and a collaboration point for the ADA Committee and ADA Working Group.

https://kioskindustry.org/ has the current features:

Next up is a look at cash and coin in multiple verticals including new QSR iterations. Limited space, limited markets and limited budgets and ultimately making it pay for itself. Time to transaction really is money. Privacy and GDPR are around the corner editorially.

There has been a lot of news these past few weeks. Especially the Wired article on how Square designed their own iPad solution. Concept drawings included in the story about the process. Serving customer and employee at the same time is a big challenge. The robotic kitchen restaurant in Boston video is a techno-marvel, so check it out. Blended whiskey, blended food and now strategically blended “fill in the blank” coming soon to a specific market demographic.

Accessibility & ADA – There is work coming up for the committee and working committee. The intent is to help harmonize the similar US and European specs (e.g. EN301). Establish guidelines for accessible voice interaction. Alexa and A.I. are already creeping into the equation. To facilitate collaboration and presentation https://kma.global is now the primary association-only site. The official title for the association is Kiosk Manufacturer Association or KMA. New data research from Frost & Sullivan and IHL will release from kma.global.

In other news – Kansas City began the smart city transformation processSan Diego issued an RFP for a complete remake of its transportation system and is looking to the 22nd century. Also for multiple countries. Broward County has a big Digital Signage and Self-Service project.  Those are noted on the Kiosk RFPs and News Watch pages on Kioskindustry.org.

Finally here is the wrap on current Editor Picks and thanks to supporters

Editor Picks

Thanks to KMA’s latest sponsors

Thanks to KMA’s Premium Members

IMPRESA Financing & Leasing – https://www.impresafinancial.com

Acquire Digital CMS Software – http://www.acquiredigital.com

Self Service Networks Gift Cards – https://www.self-servicenetworks.com

TTCE Card Dispensing Modules – http://www.szttce.com/en

SEKO MedTec Logistics – http://www.sekologistics.com/en/industries/technology

Thanks to KMA’s Gold Sponsors

Olea Kiosks, Inc. – https://www.olea.com

KioWare – https://www.sitekiosk.com

iPadKiosks – https://www.ipadkiosks.com

Pyramid Computers – https://www.pyramid-computer.com/home.html

Thanks to KMA contributors for EMV

  • Nigel Seed with KioWare [Europe]
  • George Hudock with Datacap Systems
  • Leland Englebardt with Upshot Advisors
  • Frieder Hansen with Pyramid Computer
  • Allen Friedman – Ingenico
  • Bruce Rasmussen – Ingenico
  • Laura Miller – KioWare
  • Robert Chilcoat – UCP Systems
  • Geoff Leopold – Heartland Systems
  • Michael Lee – ATMIA Association
  • James Kruper – KioWare
  • John Menzel – Ingenico
  • Deana Rich – Rich Consulting
  • Troy Leach – CTO PCISecurityStandards.org
  • Wayne Vanderkraak – OPT Connect
  • Todd Ablowitz – Double Diamond Group

More About the Kiosk Association — Additional members include another 40 basic members + 335 companies in the free online database of companies and resources.

Additional websites managed include https://RetailSystems.org and https://ThinClient.org.

The kioskindustry.org site is hosted at Rackspace, the premier hosting solution.

Kiosk Industry was founded in 1995.

Contact for more information:

Craig Keefner
Manager – Kiosk Industry Group Association
720-324-1837  [email protected]

Located in Denver
LinkedIn Group –  https://www.linkedin.com/groups/59058

Related Files

SquareSketches-w.jpg

mcdonalds-europe.jpg

Related Images

olea-kiosks-inc.jpg 
Olea Kiosks, Inc.
Image montage for “Austin” series

square-qsr.jpg 
Square QSR
New dual-user design

emv-update-2018.jpg 
EMV Update 2018
Feature article on EMV status as of 2018

global-entry-kiosks.png 
Global Entry Kiosks
“Hands on” review of Global Kiosks by Francie Mendelsohn

Related Links

Retail Automation

Thin Client Computing

Related Video

http://www.youtube.com/watch?v=FVl3n0iOUn4

SOURCE KMA

Related Links

https://kioskindustry.org/

Kiosk London Expo 2014 Wrap

Post-Show Summary:

Kiosk London Expo 2014 & Digital Signage London 2014

The UK’s only self-service & digital signage exhibition over for another year

KIOSK LONDON EXPO 2014 & DIGITAL SIGNAGE LONDON 2014 drew to a close in London on the 16th October, attracting praise from visitors and exhibitors alike for the quality of this year’s only self- service UK event.

We welcomed visitors from The Post Office, McDonalds, William Hill, The Police Force and many more leading UK businesses. The quality of visitors was exceptional with over 1000 industry professionals visiting the show across the two days.

Martin Kurze, Business Development Manager, Provisio commented “The show started with a surprising number of high quality contacts. With a lot of positive feedback and interesting discussions about SiteKiosk under Windows and Android environments we expect a number of new projects in the Kiosk and Digital Signage market.”

This year’s open forum had a focus on the future of self-service solutions and technologies. Many speakers shared insightful research and real case studies that demonstrate the technologies that are currently being piloted, each session finished with a short question and answer session, which was gratefully received.

o GRAEME DERBY, MANAGING DIRECTOR, MEDIA 5 – Why we must move on from kiosks!

o COLIN PIZEY, OWNER OF IBLINK – DIGIMANITY – Opportunities & Threats in Our Changing Digital Landscape

o DANIEL RUSSELL, ANALYST, INVIDIS CONSULTING GMBH – At the heartbeat of the industry – new market research for the Digital Signage industry in EMEA

o KEVIN WILLIAMS, DIRECTOR, KWP LTD – The Entertainment Dimension in Kiosk and Signage.

o STEPHEN MILLARD, CEO, ECCOMPLISHED – Digital In-store Transformation: The technology and trends shaping the future of retail

o NEIL TITTENSOR, SERVICE DIRECTOR, ITAB SHOP PRODUCTS UK – How to use all your store assets to improve the in-store experience for the digital shopper and drive sales

“The event was a resounding success with an exceptionally strong first day seeing many top names attending, the high caliber of visitors to the show reinforces the interest in self-service and digital signage throughout the UK market,” We were delighted that the event provides a unique platform for visitors to discover the best consumer interactivity in the industry,” commented Jan Back, Event Manager, hf media & events.

Next year’s show will build on the successes of this year and is due to take place in October 2015 at Th

e Barbican Exhibition Hall, London.

Kiosk Lockdown – Five tools to help you set up a kiosk

A kiosk can serve a multitude of purposes–and with the right apps, setting one up is fast, simple, and affordable. Here are top 5 from TechRepublic.  

Source: www.techrepublic.com

Kiosks make it easy to display information about your company, allow users to interact with website-driven company directories, get details about products, advertise your products and services, and much more. But how do you set up a kiosk? Surely they are complex creatures that require much care and attention!


Not even remotely. Kiosks can be created using a standard machine or even a tablet. With simple and cost-effective solutions, you can have one up and running quickly. If you don’t want to invest too much time and money into the project, the five kiosk apps listed here are well suited for the task. In some instances, these apps will require you to have the HTML pages already set up and ready to go. Let’s dig into them and see if one will serve your needs.

Surefox, Sitekiosk, Porteus (Linux), FrontFace, FluxBox (linux)

More very good choices: KioWare and also KioskSimple

Kiosks make it easy to display information about your company, allow users to interact with website-driven company directories, get details about products, advertise your products and services, and much more. But how do you set up a kiosk? Surely they are complex creatures that require much care and attention!

Not even remotely. Kiosks can be created using a standard machine or even a tablet. With simple and cost-effective solutions, you can have one up and running quickly. If you don’t want to invest too much time and money into the project, the five kiosk apps listed here are well suited for the task. In some instances, these apps will require you to have the HTML pages already set up and ready to go. Let’s dig into them and see if one will serve your needs.

PopID Facial Payment – Seven Questions for Yale Goldberg

PopID Facial Payment kiosk

Topics: How Many Subscribers, Retail, EV Charging Stations, Voice and AI, Micro-Loans

Yale Goldberg is the CEO of PopID and is leading the way in facial payment technology. California is the point of origin for the technology but recently it has expanded to Japan (see post on Wendys). Worth noting that some of the technology behind his solution is from Datacapsystems on the payment side. We shared the fascination with Contactless technology like this and wondered what else they might be into.  We got the chance to ask him some questions and below is our exchange.

Related – NRF Best Payment Kiosk Innovation Finalist – PopID Pay By Face – Facial Payment

yale goldberg facial payment PopID

Yale Goldberg facial payment PopID


Q: 70,000 subscribers at end of 2021? How many are forecasted planned-for by end of 2022?

A: We currently have over 82,000 users (just over 80,000 at the end of 2021) and we are expecting significant growth in 2022. The majority of our users are from the 5 college campuses that we have a presence on and we expect to reach over 20 additional college campuses this year, which will spur large enrollment and usage growth for PopPay.


Q: Restaurants are primary market focus but are you looking at other segments (e.g. Costco)

A: Absolutely. We have a few retail locations that accept PopPay and we are seeing increased interest in biometric payment from large chains in the retail and grocery industries, as well as many others.


Q: How about extending to other payment situations such as EV Charging stations at restaurants (and letting Google Maps point traffic at you)

A: We have some amazing integrations that are piloting or being finalized (Bobacino, Miso Robotics, and delivery apps). We aim to allow brick and mortar and ecommerce retailers across the board to be able to accept PopPay as simply another payment method, like cash, credit card, Apple Pay and others.


Q: CLEAR is expanding from travel (airports) to hospitality/hotels with their facial recognition — how do you see facial payment progressing in 2022

A: The general public is becoming more and more comfortable and excited about using biometrics to authenticate identity. We are excited for the growth of the industry as a whole and believe 2022 will be a year of tremendous growth for facial recognition.


Q: Are there plans to include voice command technology to complete the contactless circle?

A: This is something that we have thought about over the years and is definitely a possibility. Currently our payment devices accept hand gestures as tips and we believe hand gestures are a great method for keeping the interaction contactless, but there may be opportunities for voice recognition as well.


Q: How could AI be used?

A: There are many ways that we can leverage AI for our payment platform. Most notably our micro-loan structure lends itself well to incorporating AI and is something that is already in the works.


Q: How would it feel to win the NRF award? (contingent on winning of course)

A: Over the past 4 years we have built an unbelievable team, partnered with companies that are willing to do everything in their power to help us succeed, and brought on advisors and investors that empower us to think outside the box and enable us to pursue our lofty goals. The award is really for everyone that has played a role in our journey over the past 4+ years. We are also excited for our great partner, DataCap, who nominated us for the award and has been all that we could ask for in a partner, and for the future of payments, something we believe will be synonymous with DataCap and PopPay.


Thank you very much Yale for taking time out to answer some questions!

KioWare Uses PROPORT Tablet for Demos at Kiosk London Expo

Traverse City, Michigan (PRWEB) October 13, 2014 — KioWare has chosen ADT’s powerful PROPORT™ tablet for demonstrating their Android Kiosk software at the Kiosk London Expo on October 15-16.

Source: www.prweb.com

The PROPORT is a powerful Android-based commercial tablet from AD Technologies that can be deployed as a kiosk, point-of-sale terminal, digital signage display, business process solution, and more. 

KioWare Releases New Versions of Kiosk Software

Version 3.4 of KioWare for Android is now available. Also available is Version 7.3.0 of KioWare for Windows. With External Device Support for a plethora of new devices, this latest release of KioWare Kiosk Software Products allows for integration with new payment, printing, and security devices.

Source: www.sitekiosk.com

Disable status bar, Spanish language, and EMV compliance & devices added.

CEO-Corner Jim Kruper KioWare

Professional profile image with text: Jim Kruper, President of KioWare Software, York, Pennsylvania Area. Computer Software. Current: KioWare Kiosk Software. Previous: ISI Manufacturing, AMP Incorporated, General Motors. Education: Kettering University.

CEO Corner ceo-corner

Where we talk to the “Big Cheese” and find out more about who they are and their company.  The choice of who you do business may come down to the look in the eye and a simple handshake.


Ten Questions for Jim Kruper with Kioware

James Kruper President KioWare

James Kruper President KioWare

What is your company name, location and your position?

Analytical Design Solutions, Inc.  DBA  KioWare,   York, PA, USA, and  President


 

 

How is business these days?

Business is very good, though it is interesting how the market is changing now that OEM Android devices are available for the self-service market as well as new markets, so I am very glad that three years ago we developed an Android version of KioWare.


 

What is your most popular product?

While our KioWare for Android market share is growing, it is still our KioWare for Windows products out in front, and, in particular, our KioWare Lite for Windows product remains the perennial leader of the pack.


 

How large a company are you?

We remain a small and nimble company of 14 staff members all based in York, PA.  One of our biggest strengths is the experience of our staff. Excluding me, our staff averages 7 years of tenure with the company, and our technical staff is even longer averaging 8 years of tenure.  New for 2015, we will be opening an office in England starting with a staff of two.  This is an exciting expansion for us and will help us better support clients in EMEA.


 

How many years have you been in business?

I formed ADSI in 1991, and while our early years were doing engineering consulting and IT consulting in the electronics industry, we gradually concentrated on IT consulting across all industries, and in 2001 we landed a self-service project from which KioWare was born, and we have never looked back.


 

What is your biggest market(s) or skills focus, or do you have multiple?

KioWare being self-service system software and thus the foundation upon which a self-service application is run means that we are viable in all vertical markets.  Our largest markets are retail, healthcare, financial and government.  Our focus is to provide the self-service framework upon which your application resides, so that you don’t need to re-invent the self-service wheel, and you can concentrate on the value-add of your application and let us be concerned with the self-service integration issues.


 

What are the strengths of your company?

Many times, our customers want us to develop the application that will run on KioWare, so we have very talented and experienced graphic designers and developers, and I am very proud of the industry awards we have won over the years.  One of our biggest strengths is the commitment we make to customer service.   When you call in with a technical issue, you will speak to one of our developers or sales representatives and should your issue be significant it is likely you will talk to the developer responsible for that section of code.  Naturally, we want our customers to have the best experience with KioWare, but there is another benefit to our being readily available to our customers.  Speaking with existing and prospective clients provide us with valuable information about product features & customer needs.  So while it is expensive to provide personal customer support, in the long term it is absolutely a win-win for everyone.


 

What market trends can you share with us that you think are pretty obvious?

Android is broadening the market for self-service, in particular expanding the need for KioWare in the Purposed Device market.  Employers supplying tablets or phones to their staff need to limit how the device is being used, so this isn’t a classic self-service deployment where the device needs to be used by the general population, but rather a device which is only being used by a single person, but the device needs to be locked down to ensure it is used only in a productive and safe manner.  In addition, Android OEM quality hardware solutions are increasing, so it is clear that deployers will have additional good options moving forward.


 

Company Information

KioWare Kiosk Software
Analytical Design Solutions, Inc.
+1 717-843-4790 – x250
877-843-4790 – x250 (Toll Free USA)

Kiosk Software – New Release! Version 3.5 of KioWare for Android

KioWare kiosk software news and Kiosk industry news. KioWare Press Releases, Kioware Company information

Source: www.sitekiosk.com

New to KioWare Full for Android is a feature called “Heartbeat Geofencing”. Heartbeat Geofencing alerts the server when a device leaves the “green zone”. By setting the green zone to geographic parameters where the device is allowed to physically reside, KioWare Full for Android alerts KioWare Server when the device leaves the predetermined area. A heartbeat is sent, alerting KioWare Server as to zone violations, ultimately sending an email or other notification to your kiosk management team when configured to do so. KioWare Server allows for remote kiosk management, usage stats, kiosk health monitoring and remote content updating.

The NEW KioWare for Windows!

Preview the New KioWare for Windows! Watch our video presentation as we share information and a first look at the new KioWare for Windows, built on the Chromiu…

Source: www.slideshare.net

Now built on Chrome for a richer experience

NRF VIP Award Candidate Make-A-Wish & Nanonation

NRF VIP Award Candidate Make-A-Wish

See Nanonation candidate at NRF and the VIP Awards

Koen’s Farm

Ask most seven-year old’s what they would wish for, you are likely to hear a list of dreams for sports stardom, fame, or the latest PlayStation. When Koen, a young boy dealing with a serious raspatory condition, was asked, he instead wished to make the hospital experience a little more enjoyable for children dealing with long term medical issues. His selfless wish was grated by Make-a-Wish and revealed to him and family this past April, on the 41st anniversary of the start of Make-A-Wish.

Koen regularly visited the pediatric clinic at Avera Medical Center for treatment. These were long days, hours of travel, and never knowing how many “pokes” he might get. On a trip home from one such visit, feeling tired from the experience, he thought of something, telling his family “I want to get kids minds off it and I want them to feel better”. Born from this was the Koen’s Farm project. A transformation of the Avera Pediatric waiting area, and by specific request by Koen, to have an interactive touch screen to entertain and teach other kids about his favorite subject in the world, farming.

Make-A-Wish however didn’t know where to start. They had never had a wish like Koen’s before. The connection was made through Avera, a current customer of Nanonation who joined forces with a local exhibit design company and Tractor Supply Company to make the wish happen.

Nanonation jumped at the chance to contribute to such a unique wish, one so aligned with the company’s expertise. Make-A-Wish is a special organization to Nanonation, given that one of their own team members family was a wish recipient in 2012. “Seeing the impact a wish can have to a child and their family, we couldn’t pass up lending our skills to this project” said Zac Rustad, a Vice President at Nanonation. This isn’t the only Make-A-Wish project Nanonation worked on, having created an interactive experience for another chapter to highlight stories behind wishes. “But this was different,” added Rustad, “this was not just talking about a wish story but being part of creating one.”

Nanonation donated 200+ hours of creative and development services to create the interactive display.

The kid-focused experience uses 3D animations narrated by Koen to show fun and engaging content on the big equipment used on a farm like Koen’s family. There is also a quiz game and a digital coloring book experience. To help the Make-A-Wish funding go as far as possible to the transformation,

Nanonation worked with partners Dell, Elo and Peerless-AV to have the hardware for the experience donated.

Many children have already enjoyed Koen’s Farm. Some beg not to leave because they’re having fun! Koen loves to tell others about his farm in the hospital waiting room, "I want kids to know that I care about them. I want them to know they're not alone.” Koen’s generosity and passion are depicted in every detail, and it will touch the lives of others for years to come.

Self-Checkout Kiosks by FEC

Self-Checkout Kiosk by FEC

We welcome our latest Gold sponsor, FEC.

  • Four sizes & resolutions to fulfill different needs
  • Standalone, Desktop or Wall-mount
  • Expand your in-store aisles or your menu board to expand sales
  • Device flexibility to expand kiosk capabilities
  • Windows or Android
Self-Checkout kiosk

Self-Checkout kiosk

Contact information

Mark Buenaventura
FEC USA
41668 Christy St. Fremont, CA 94538
Tel: 510-683-9188
www.fecpos.com
www.youtube.com/user/FECPOS

About FEC

FEC is world-class technology experts with over 23 years of experience in the design, development, manufacture and support of POS systems, tablets and kiosks to deliver better customer engagement

Current Projects
  • Public welfare lottery and sports lottery betting machines.
  • Hospitality industry touch point-of-sale terminals.
  • Retail point-of-sale touch terminals.
  • Supermarket touch point of sale terminals.
  • Fanless touch point of sale terminals.
  • Kiosk and Self-check out Terminals.
  • Point of sale terminal peripheral products.
    a. Customer display screen (LCD, VFD).
    b. Cash register keyboard.
    c. Cash register.
    d. Magnetic stripe card reader.
    e. Touch-controlled LCD screen display.
    f. RFID/fingerprint reader.
  • Integrated point-of-sale solutions.
Developing projects
  • Cloud base management system.
  • New generation of point-of-sale terminals.
  • New generation of Kiosk and self-check out Terminals.
  • New generation of lottery machines.
  • Gaming Machines.

More information

FEC_KS-3682W-compressed PDF Brochure

3D Printing Kiosk Best Buy

A sleek retail display resembling a 3D Printing Kiosk features the Robo printer, surrounded by 3D printed objects and accessories. Boxes of filament are artfully arranged, while a poster highlights the machines features. The blurred store backdrop suggests its nestled within Best Buy.

Nov 11, 2015 | By Kira  —  LINK TO ARTICLE

Though we’ve recently seen some major retail names including Staples and Lowe’s enter the 3D printing consumer market, it’s clear that they were just at the forefront of a massive global movement. Next in line to make the consumer 3D printing leap is electronics giant Best Buy, who today introduced specially-made kiosks showcasing ROBO 3D products at select retail locations.

The kiosks were designed as a partnership between kiosk manufacturer Frank Mayer and Associates Inc and ROBO 3D. They include a 3D printer, several 3D printed objects, as well as an interactive video that educates customers on the 3D printing process. The ROBO 3D printer and filaments on display will be available for consumers to purchase.

Makers of the R1 +Plus desktop 3D printer, ROBO 3D was apparently looking for an eye-catching way to break the retail barrier, one that would display their product options, introduce consumers to the still-burgeoning technology, and be achievable on a very short timeline. Luckily, they were able to gain premier endcap placement at select Best Buy stores to bring their vision to reality (in retail marketing, endcap displays are placed at the end of an aisle, and are generally perceived to give the brand a competitive advantage since they are visually appealing, high-traffic areas).

“We had to pull together this endcap display and experience in a short period of time and Frank Mayer and Associates, Inc. was able to work with us extensively to make it happen” said Braydon Moreno, CEO of ROBO 3D. “The vision of the endcap came to life based on our ideas and working with their team was truly seamless.”

Frank Mayer and Associates, based in Wisconsin, is an industry leader in creative design and manufacturing of branded in-store merchandising displays, interactive kiosks and store fixtures.

The presence of these eye-catching and shopper-friendly 3D printing displays at such a widely-known electronics retailer as Best Buy is particularly promising for companies such as ROBO 3D, as it gives them the ability to reach a much wider range of potential consumers who may not yet be familiar with the technology. Though it has not yet been revealed whether the kiosks will eventually expand into more Best Buy locations, they are nevertheless a great way to introduce shoppers to the power of personal 3D printing.

Global Entry Kiosks Biometrics Change

Global Entry Kiosks Update

Global Entry Kiosks

Here are Global Entry kiosks which KIOSK, one of our sponsors, manufactured and supplied.

We’ve got some exciting news for frequent flyers: Global Entry is making its kiosks even more efficient by eliminating passport and fingerprint scans, and relying instead on facial recognition technology.

Passengers who have Global Entry and arrive at some airports from international destinations don’t need to scan their passport, put their fingers on a fingerprint sensor and then answer a questionnaire. They just have a picture taken and then collect a printed receipt from the kiosk, which they give to an officer. Then they can exit the airport immediately after the baggage claim.

https://thepointsguy.com/news/global-entry-facial-recognition/

 

More Related links

Global Entry Kiosks & DHS Kiosk – A Discouraging State of Affairs – what has happened to the ?

Global Entry Kiosk Program Kicks Off at SJC

Global Entry Kiosk at Newark | Customs and Border Protection

https://thepointsguy.com/news/global-entry-facial-recognition/

About Global Entry

Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Members enter the United States through automatic kiosks at select airports.

At airports, program members proceed to Global Entry terminals, present their machine-readable passport or U.S. permanent resident card, place their fingerprints on the scanner for fingerprint verification and complete a customs declaration. The kiosk issues the traveler a transaction receipt and directs the traveler to baggage claim and the exit.

Travelers must be preapproved for the Global Entry program. All applicants undergo a rigorous background check and in-person interview before enrollment.

While Global Entry’s goal is to speed travelers through the process, members may still be selected for further examination when entering the United States. Any violation of the program’s terms and conditions will result in the appropriate enforcement action and termination of the traveler’s membership privileges.

Instant EMV card issuance solution in new self-service kiosks

The extension of the solution to kiosks is part of our on-going plan to transform branches for the digital age of banking and give our customers advanced services and a seamless experience,” said Saleh Alzumaie, General Manager Retail Banking Group for Al Rajhi Bank.

Source: www.gemalto.com

This is the first deployment of our instant issuance technology in self-service kiosks in Saudi Arabia and, since its introduction in January, the number of cards being produced this way has increased threefold.”