Cashierless Store Kiosks — Starbucks and Amazon Go

By | July 6, 2026
amazon go starbucks

Last Updated on July 6, 2026 by Craig Allen Keefner

From Retail Systems Nov2021

Amazon Go & Starbucks Cashierless Store NY

From CNBC Nov2021

Click for full size Amazon Go Check-in KIosk

Click for full size Amazon Go Check-in KIosk

In Brief

  • Coffee is just one deliverable. A complete range of other “related” goods such as protein bars, chewing gum, salads and sandwiches available
  • Stores like these will have longer hours. That counts.
  • Decor set for solo workers but also group meetings

 

Key Points

  • Starbucks is opening a pick-up cafe in midtown Manhattan with Amazon that uses the retail giant’s cashierless technology.
  • It’s the latest step in Starbucks’ strategy to update its store footprint to meet consumers’ changing habits.
  • The first Starbucks Pickup with Amazon Go location opens Thursday in New York City on 59th Street, between Park and Lexington Avenues, and two more are planned over the next year.

Excerpt

Click for full size Amazon Go Check-in KIosk

Click for full size Amazon Go Check-in KIosk

When customers enter the new store, they’ll first see a counter to pick up the drinks they preordered using the Starbucks mobile app. A digital screen hanging above the counter shows which orders are still being made by baristas.

To take advantage of the convenience of Amazon’s “Just Walk Out” technology, customers can use the palm of their hand, if they’re already registered with Amazon One. Otherwise they can use an in-store code from the Amazon app or insert their credit card. A kiosk near the entry allows customers to join Amazon One by inserting a credit card and scanning their hand.

More Information

Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk