Amtrak Customers Frustrated After Outage Halts Online, Kiosk Ticket Sales – CBS New York

Amtrak said customers should allow extra time to buy a ticket from an agent at the station.

Source: newyork.cbslocal.com

Looks like the entire ticketing system went offline. The kiosks were fine but nothing to talk to at the main office. I think this is homegrown ticketing system and I also think it is a pretty static system.  Might be code in it that no one knows anymore in it e.g.