Monthly Archives: June 2018

ADA Accessibility Tip – Integrating Storm NavPad

ADA Accessibility Tip – Integrating Storm NavPad We get asked about configuring the Storm NavPad and it comes with API/SDK which lets programmers configure it. In Windows you can even light the lights so to speak.  There are firms that specialize in assisting with that exact sort of thing (listed on our ADA page). Another less software intensive is to use… Read More »

Peerless-AV® Introduces LED Video Wall Configurator

Peerless-AV® Introduces LED Video Wall Configurator A component of the SEAMLESS by Peerless-AV® program, the new online solution streamlines the design of LED Video Walls   AURORA, Ill. – June 28, 2018 – Peerless-AV®, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, is excited to announce its newest online solution for integrators, the LED… Read More »

Meridian Kiosks Expansion – Continues to Grow with Facility Expansion

Meridian Kiosks Expansion – Continues to Grow with Facility Expansion Aberdeen, N.C. –  June 28, 2018 – Meridian, an industry leading kiosk manufacturer and software developer, is expanding their fabrication and assembly facilities. “This is an exciting time for Meridian and for our customers,” said Senior Project Manager, Amanda Jordan. “The additional manufacturing lines allow for production planning… Read More »

People : Pete Balistrieri joins Frank Mayer and Associates, Inc.

Pete Balistrieri joins Frank Mayer and Associates, Inc. as Account Executive  Frank Mayer and Associates, Inc. June 21, 2018 Frank Mayer and Associates, Inc.’s newest account executive Pete Balistrieri brings more than two decades of experience working with global brands on integrated marketing campaigns.  His extensive understanding of targeted brand strategies and consumer preferences allows him to partner with… Read More »

Kiosk Manufacturer Association Quarterly Update

Kiosk Manufacturer Association Quarterly Update KMA focuses on QSR, Fast Casual self-order systems and EMV 2018 status. New association website kma.global for Accessibility & ADA EASTLAKE, Colo. June 21, 2018 /PRNewswire/ — KMA, also known as the Kiosk Manufacturer Association, is happy to present the quarterly update with news from the QSR world and the new association website launched (//kma.global).… Read More »

Shake Shack Not Going Cashless After All

Half the customers didn’t know how to order on the iPad, a Google commenter wrote

Source: www.eater.com

Here is some insight on cash in restaurants. Shake Shack backed off of it but still is working towards cashless. The CEO reasons are: 

 

Safety: We’ve mitigated the very real security risks associated with having large quantities of cash on-site, so we can become a safer place for our team and our guests.

Efficiency: We’ve streamlined our operations, eliminating cash-counting, and facilitating easier shift transitions (team members can jump on the register without the time-consuming security steps involved in cash-tray change-outs.)

Speed: Without handling cash and making change, we can serve more guests in far less time, meaning you spend less time waiting in line to place your order and pay.

 

Here is LinkedIn article from Meyer the CEO

//www.linkedin.com/pulse/why-were-going-cashless-danny-meyer/

Meridian Introduces Automotive Kiosk Solutions

Meridian Introduces Automotive Kiosk Solutions Aberdeen, N.C. – June 12, 2018 – Meridian, an industry leading kiosk manufacturer and software developer, has expanded their self-service solutions to include a lineup of automotive specific kiosks. “Automotive manufacturers and dealers are looking to improve the consumer journey and deliver the dealership experience of the future,” said Todd Marcelle, Director of… Read More »

Thin client vs fat client – security of meeting room booking systems

By introducing a new gadget to your company, you’re potentially opening your cyber doors to unwanted guests. See how Joan is tackling this sensitive matter.

Source: www.visionect.com

By introducing any new gadget or application to your company, you’re potentially opening your cyber doors to unwanted guests. See how this meeting room booking system Joan is tackling this highly sensitive matter.

How Square Made Its Own iPad Replacement

Square has always made hardware, but its new Android-based tablet shows it’s serious about controlling the payments experience.

Source: www.wired.com

Good article on how Square has taken charge of its hardware and utilized design principles based on dual-user employee-customer interface model.

 

The 10" iPad that swiveled had too many shortcomings. Now it is a purpose-built Android at 13" and two screens.

 

The result of the whole process was not a single tablet, but a two-in-one device. The Square Register is comprised of a 13-inch, anodized aluminum tablet, which is stamped and machined. It has an HD touchscreen display and, while it’s attached to a stand, it was designed to look like it’s hovering in space. The second, seven-inch tablet can either be docked in the back of the big tablet, or sit elsewhere on the counter, attached by micro-USB. This small tablet’s display is Gorilla Glass, in case it gets dropped or knocked off the counter.

 

The register is running on two Qualcomm Snapdragon 615 processors. And in a move that is indeed very Apple-y, Square has designed its own secure enclave, a co-processor for processing encrypted payment information. About a dozen employees at Square work on the silicon team.

Photos: Restaurant with robot kitchen opens in Boston

BOSTON — The world’s first restaurant with a robotic kitchen that cooks complex meals has opened. Spyce’s automated kitchen has seven cooking woks able to serve up to 200 meals an hour.The Boston eatery’s menu is based on a half-dozen bowls with flavors t

Source: kpic.com

200 meals an hour is max rate.  Is average restaurant 60 customers and 20 tables. Turnover is 30 minutes?  120 customers?

Acquisition – SICOM Acquires Self-Order Point of Sale Solutions Provider NEXTEP SYSTEMS

SICOM Acquires Self-Order Point of Sale Solutions Provider NEXTEP SYSTEMS Lansdale, PA and Troy, MI – June 12, 2018 – SICOM announced today the acquisition of NEXTEP SYSTEMS, a provider of self-ordering point of sale solutions, digital signage and restaurant management software for managed food service, quick service and fast casual restaurants. NEXTEP’s lineup of self-ordering solutions includes kiosks, touchscreen drive thru… Read More »

New Guided Setup in KioWare 8.14 Makes Setup Even Easier Than Before

Guided Setup added to KioWare for Windows 6/5/2018 Version 8.14 of KioWare for Windows is now available with a brand new Guided Setup allowing customers to quickly and easily set up KioWare for Windows to display interactive and non-interactive digital signage, videos, and KioCall video conferencing. With this new Guided Setup, KioWare can be configured to secure a… Read More »

Are You Ready for 20-30% Lift Ticket?

Are You Ready for 20-30% Lift Ticket? Many restaurants in the industry begin their self-service technology journey with a pole-mounted tablet solution. However, these solutions don’t significantly disrupt consumer behaviors to increase ticket size and ROI. Additionally, they break down easily, the entire unit has to be replaced when this happens, and this solution is often scrapped in… Read More »

Driving Technology Through Innovation: Peerless-AV’s InfoComm 2018 Showcase

Driving Technology Through Innovation: Peerless-AV’s InfoComm 2018 Showcase AV solutions designer and manufacturer exhibits new Xtreme™ High Bright Outdoor Displays, SEAMLESS LED Solutions, Smart City and Outdoor Kiosks, Mounting Systems, and more at Booth C2947 LAS VEGAS – June 6, 2018 – Peerless-AV®, an award-winning designer and manufacturer of innovative audio and video solutions and accessories, is pleased to… Read More »

Feature – EMV Kiosk Self-Service Update for Self-Order Kiosks 2018

EMV Update for Self-Order Kiosks EMV deadlines have arrived, but many choose to skip the upgrade. EMV is still split into two big camps. One that is compliant and the other which will  be, but not yet.   Our prime supporting sponsor for this update is KioWare. Thanks! By Richard Slawsky contributor Richard Slawsky is an Educator and freelance writer,… Read More »

Wendys Kiosks – CEO on Self-Order Kiosks, Drive-Thru Kiosks & Fast Food

Wendys Kiosks – Self-Order & Drive-Thru Kiosk Intro Wendys Kiosks Update – TheStreet talks exclusively with Wendy’s CEO Todd Penegor about how he is trying to reinvent the food ordering process. Click here for full interview. Below are some of the points covered. Some points covered and made by Penegor: How many kiosks installed in Wendys?  200 in… Read More »

Global Entry Kiosks & DHS Kiosk – A Discouraging State of Affairs – what has happened to the ?

DHS Kiosk Report – A Discouraging State of Affairs – what has happened to the Global Entry Kiosks aka DHS Kiosk? I have previously written about the impressive Global Entry kiosks, more than 500 having been deployed by the US Customs and Border Protection (CBP). These units, built by Kiosk Information Systems with software developed by the US… Read More »

Self Order Kiosk Solutions Take Center Stage at Restaurant Show

Self Order Solutions Take Center Stage at Restaurant Show Kiosks are quickly becoming an integral part of the QSR and fast-casual space. Here are some factors to consider when planning for a self-order solution by Olea Kiosks, Inc. Craig is longtime writer of technical stories and documentation for many companies. He has 25 years of experience in the… Read More »

McDonald’s CEO: We are evolving the business in a meaningful way

McDonald’s CEO: We are evolving the business in a meaningful way 9:00 AM ET Mon, 4 June 2018 In a wide-ranging interview, Steve Easterbrook, McDonald’s CEO talks about the company’s new headquarters, adapting new technology, including new ways to order food, adding an international menu, and why tariffs are unlikely to impact the company’s bottom.. McDonald’s CEO: We… Read More »