ADA Accessibility Tip – Integrating Storm NavPad We get asked about configuring the Storm NavPad and it comes with API/SDK which lets programmers configure it. In Windows you can even light the lights so to speak. There are firms that specialize in assisting with that exact sort of thing (listed on our ADA page). Another less software intensive is to use… Read More »
Peerless-AV® Introduces LED Video Wall Configurator A component of the SEAMLESS by Peerless-AV® program, the new online solution streamlines the design of LED Video Walls AURORA, Ill. – June 28, 2018 – Peerless-AV®, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, is excited to announce its newest online solution for integrators, the LED… Read More »
Meridian Kiosks Expansion – Continues to Grow with Facility Expansion Aberdeen, N.C. – June 28, 2018 – Meridian, an industry leading kiosk manufacturer and software developer, is expanding their fabrication and assembly facilities. “This is an exciting time for Meridian and for our customers,” said Senior Project Manager, Amanda Jordan. “The additional manufacturing lines allow for production planning… Read More »
Pete Balistrieri joins Frank Mayer and Associates, Inc. as Account Executive Frank Mayer and Associates, Inc. June 21, 2018 Frank Mayer and Associates, Inc.’s newest account executive Pete Balistrieri brings more than two decades of experience working with global brands on integrated marketing campaigns. His extensive understanding of targeted brand strategies and consumer preferences allows him to partner with… Read More »
Kiosk Manufacturer Association Quarterly Update KMA focuses on QSR, Fast Casual self-order systems and EMV 2018 status. New association website kma.global for Accessibility & ADA EASTLAKE, Colo. June 21, 2018 /PRNewswire/ — KMA, also known as the Kiosk Manufacturer Association, is happy to present the quarterly update with news from the QSR world and the new association website launched (//kma.global).… Read More »
Half the customers didn’t know how to order on the iPad, a Google commenter wrote
Here is some insight on cash in restaurants. Shake Shack backed off of it but still is working towards cashless. The CEO reasons are:
Safety: We’ve mitigated the very real security risks associated with having large quantities of cash on-site, so we can become a safer place for our team and our guests.
Efficiency: We’ve streamlined our operations, eliminating cash-counting, and facilitating easier shift transitions (team members can jump on the register without the time-consuming security steps involved in cash-tray change-outs.)
Speed: Without handling cash and making change, we can serve more guests in far less time, meaning you spend less time waiting in line to place your order and pay.
Here is LinkedIn article from Meyer the CEO
The difference between open loop gift cards and closed loop gift cards, plus the advantages of each.
Good read on gift cards.
Getting in and out of the DMV in a matter of minutes sounds impossible, but Arapahoe County just installed new self-service kiosks for people who just need to renew their license plates.
Nice DMV kiosk installed in Colorado. Looks like Frank Mayer unit
The Rise of the Nontraditional Checkout Kiosk Frank Mayer and Associates, Inc. June 7, 2018 Maybe you’re a routine user of the grocery store’s self-checkout line, or perhaps you just admire from afar as you wait your turn behind a long line of coupon clippers. Either way, the traditional self-checkout kiosks found at countless grocers and box stores across… Read More »
Meridian Introduces Automotive Kiosk Solutions Aberdeen, N.C. – June 12, 2018 – Meridian, an industry leading kiosk manufacturer and software developer, has expanded their self-service solutions to include a lineup of automotive specific kiosks. “Automotive manufacturers and dealers are looking to improve the consumer journey and deliver the dealership experience of the future,” said Todd Marcelle, Director of… Read More »
By introducing a new gadget to your company, you’re potentially opening your cyber doors to unwanted guests. See how Joan is tackling this sensitive matter.
By introducing any new gadget or application to your company, you’re potentially opening your cyber doors to unwanted guests. See how this meeting room booking system Joan is tackling this highly sensitive matter.
Square has always made hardware, but its new Android-based tablet shows it’s serious about controlling the payments experience.
Good article on how Square has taken charge of its hardware and utilized design principles based on dual-user employee-customer interface model.
The 10" iPad that swiveled had too many shortcomings. Now it is a purpose-built Android at 13" and two screens.
The result of the whole process was not a single tablet, but a two-in-one device. The Square Register is comprised of a 13-inch, anodized aluminum tablet, which is stamped and machined. It has an HD touchscreen display and, while it’s attached to a stand, it was designed to look like it’s hovering in space. The second, seven-inch tablet can either be docked in the back of the big tablet, or sit elsewhere on the counter, attached by micro-USB. This small tablet’s display is Gorilla Glass, in case it gets dropped or knocked off the counter.
The register is running on two Qualcomm Snapdragon 615 processors. And in a move that is indeed very Apple-y, Square has designed its own secure enclave, a co-processor for processing encrypted payment information. About a dozen employees at Square work on the silicon team.
BOSTON — The world’s first restaurant with a robotic kitchen that cooks complex meals has opened. Spyce’s automated kitchen has seven cooking woks able to serve up to 200 meals an hour.The Boston eatery’s menu is based on a half-dozen bowls with flavors t
200 meals an hour is max rate. Is average restaurant 60 customers and 20 tables. Turnover is 30 minutes? 120 customers?
ZIVELO Wins 2 Awards at ICX Summit for Achievement in Interactive Customer Experiences. The #1 QSR mobile kiosk company receives two awards Dallas, TX – June 13, 2018 – ZIVELO, the leader in interactive self-service kiosk and digital signage solutions in the QSR arena, has been appointed to receive two prestigious awards at the ICX Summit in Dallas… Read More »
SICOM Acquires Self-Order Point of Sale Solutions Provider NEXTEP SYSTEMS Lansdale, PA and Troy, MI – June 12, 2018 – SICOM announced today the acquisition of NEXTEP SYSTEMS, a provider of self-ordering point of sale solutions, digital signage and restaurant management software for managed food service, quick service and fast casual restaurants. NEXTEP’s lineup of self-ordering solutions includes kiosks, touchscreen drive thru… Read More »
Drive Thru Kiosk Solutions From Steve Evans and Nextep Hello all! It’s been pretty busy but I wanted to stop for a moment and congratulate the following 5 locations for their implementations of our World’s Fastest Drive Thru™ Solution: • Bennett Holdings Group – #10199 Johnstown, PA • Kristen Chandler – #68779 Midland, TX • Russell Rogers –… Read More »
Guided Setup added to KioWare for Windows 6/5/2018 Version 8.14 of KioWare for Windows is now available with a brand new Guided Setup allowing customers to quickly and easily set up KioWare for Windows to display interactive and non-interactive digital signage, videos, and KioCall video conferencing. With this new Guided Setup, KioWare can be configured to secure a… Read More »
Are You Ready for 20-30% Lift Ticket? Many restaurants in the industry begin their self-service technology journey with a pole-mounted tablet solution. However, these solutions don’t significantly disrupt consumer behaviors to increase ticket size and ROI. Additionally, they break down easily, the entire unit has to be replaced when this happens, and this solution is often scrapped in… Read More »
Driving Technology Through Innovation: Peerless-AV’s InfoComm 2018 Showcase AV solutions designer and manufacturer exhibits new Xtreme™ High Bright Outdoor Displays, SEAMLESS LED Solutions, Smart City and Outdoor Kiosks, Mounting Systems, and more at Booth C2947 LAS VEGAS – June 6, 2018 – Peerless-AV®, an award-winning designer and manufacturer of innovative audio and video solutions and accessories, is pleased to… Read More »
EMV Update for Self-Order Kiosks EMV deadlines have arrived, but many choose to skip the upgrade. EMV is still split into two big camps. One that is compliant and the other which will be, but not yet. Our prime supporting sponsor for this update is KioWare. Thanks! By Richard Slawsky contributor Richard Slawsky is an Educator and freelance writer,… Read More »
Wendys Kiosks – Self-Order & Drive-Thru Kiosk Intro Wendys Kiosks Update – TheStreet talks exclusively with Wendy’s CEO Todd Penegor about how he is trying to reinvent the food ordering process. Click here for full interview. Below are some of the points covered. Some points covered and made by Penegor: How many kiosks installed in Wendys? 200 in… Read More »
DHS Kiosk Report – A Discouraging State of Affairs – what has happened to the Global Entry Kiosks aka DHS Kiosk? I have previously written about the impressive Global Entry kiosks, more than 500 having been deployed by the US Customs and Border Protection (CBP). These units, built by Kiosk Information Systems with software developed by the US… Read More »
Self Order Solutions Take Center Stage at Restaurant Show Kiosks are quickly becoming an integral part of the QSR and fast-casual space. Here are some factors to consider when planning for a self-order solution by Olea Kiosks, Inc. Craig is longtime writer of technical stories and documentation for many companies. He has 25 years of experience in the… Read More »
McDonald’s CEO: We are evolving the business in a meaningful way 9:00 AM ET Mon, 4 June 2018 In a wide-ranging interview, Steve Easterbrook, McDonald’s CEO talks about the company’s new headquarters, adapting new technology, including new ways to order food, adding an international menu, and why tariffs are unlikely to impact the company’s bottom.. McDonald’s CEO: We… Read More »
5 Restaurant Kiosk Technology Trends Spotted at The NRA Show 2018 With another successful year at the National Restaurant Association Show under our belts (our 13th!), we gathered the most talked about technology trends from the show to share – just in case you missed it… 1. Third-party delivery replacement Restaurant operators have come across many issues with… Read More »