Emergency Kiosks

By | March 28, 2026

Last Updated on March 28, 2026 by Craig Allen Keefner

Emergency Kiosks – Communication Systems

emergency kiosk One of the trends in 2018 is the emergence of the emergency kiosk.  Typically it has the typical informational side to it but then it is just as capable serving as an emergency terminal.

Some of the situations where campus-wide communication system is considered:

  • Education facilities including high schools, universities, junior and technical vocational schools.
  • Anywhere where a large number of people are congregating which can be a retail mall location outdoor where people are walking around.

Some specified features of emergency kiosks include:

  • LCD or similar screen that the City can easily upload information, advertisements or emergency notifications from a control room
  • CCTV that is remotely accessible by a control room
  • Incorporation of an approved automated external defibrillator (“AED”) approved by the City
  • First Aid equipment
  • Air quality and micro climate sensors
  • Advanced features include automatic activation upon retrieval, voice and text use instructions, automated self-tests, etc.
  • Emergency kiosk provides for a mechanism to connect with 9-1-1
  • Panic Functions
  • Public WiFi
  • Footfall analytics (traffic)
  • Able to interface with transportation systems
  • Emergency kiosk shall include surveillance cameras
  • Emergency kiosk to include intercom, microphone, speakers to allow for two-way communication
  • Emergency kiosk should be climate controlled, if necessary.
  • Shooter detection systems
  • College-wide communication systems
  • Zoning
  • connectivity to mobile Apps and devices to speed evacuation with safe route notification.

We’ll include a couple of representative RFPs.

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Industry Group Kiosks Digital Signage Craig is a senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.
Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk