And The Winners Are LG’s new self-order kiosk offers easy access for all and smart chat features — What stands out about LG’s newest kiosk is how it puts access first. Instead of treating ease of use as something added later, the system uses voice-driven AI so people can speak their choices – browsing options, selecting items, finishing… Read More »
Walmart Self-Checkout Strategy Overview (2025) By 2025, Walmart handles self-checkout differently. Instead of just installing extra machines, they mix smart tech into the process. Artificial intelligence helps run some checkouts now. Shoppers can scan items on their phones while moving through aisles. A few stores test systems where payment happens without scanning at all. In places with higher… Read More »
Cover photo provided by the Consumer Technology Association. CES 2026 Preview Economic uncertainty hangs across much of the globe, but technology remains on the march. AI spending will continue to rise in 2026, with 68% of CEOs increasing investment, according to Teneo, the CEO advisory firm. Next week’s CES show in Las Vegas (Jan. 6-9) will preview much… Read More »
Predictions from The Industry Group For more than two decades, self-service technology advanced in cycles—touchscreens improved, hardware got cheaper, networks got faster, and operators layered efficiency gains on top of familiar models. That era is ending. 2026 is not about incremental improvement.It is about structural shifts already underway becoming unavoidable. This pillar article outlines where those shifts converge—and… Read More »
Thinking about AI I am a writer. Always have been. I actually have many fans of my writing. For sure I have critics. It comes with the territory. My english teachers/professors rotated between gifted and you’ll never be a writer. Little did I know they were all wrong. I am glad I ignored all of them. This weekend… Read More »
Accesso Goes AI Accesso will showcase its AI-powered shopping preview and latest technological innovations at IAAPA Orlando 2025, with advancements featured across its Freedom, Passport, Horizon, and LoQueue platforms. The highlight is a new conversational AI system, allowing guests to place orders for food and retail through natural chat interactions. These updates aim to create a seamless, personalized,… Read More »
The New Intelligence Behind Self-Service: How AI Is Transforming Kiosks By Mike Jarmus, Founder & Market Research Strategist, Maverick Market Research, LLC I. The New Intelligence Behind Self-Service Kiosks have long delivered speed, consistency and convenience. Today, they’re evolving again infused with artificial intelligence that listens, learns and adapts. Voice recognition, computer vision and data-driven personalization are redefining… Read More »
AI and Kiosks Article Preview – WIP We don’t usually do this but here is the preliminary outline for our upcoming article AI and Intelligent Kiosks. Comments and suggestions are welcome. [email protected] We have a new columnist coming on board with market research experience and input and interviews are always helpful I. Introduction – The New Intelligence Behind… Read More »
Kiosk Questions That Are Most Often Asked Worth examining the AI engines to see what questions they are most often asked, when it comes to kiosks. With Google we can see “keywords” but tougher to understand the surrounding context. ChatGpt October 2025 Here are the top five kiosk questions people most often ask as of October 2025: What… Read More »
We are #2203 for NRF NY. See our portal page. We are in #2203 for NRF NY. Here is our portal page. January 11-13 at the Javits Center in New York City. Level 1 center aisle across from Business France. Looking for an exhibitor? We are also participating in the NRF Tech Tour and will be visited twice a… Read More »
Designing Accessibility into Everyday Interactions This year marks the 35th anniversary of the Americans with Disabilities Act (ADA), the landmark legislation that transformed public spaces, workplaces and digital platforms in the United States by protecting the rights of people with disabilities. This milestone is ushering in a new generation of B2B technology that is reshaping the way accessibility… Read More »
Brian Meyers: A Pragmatist Powering Hotel Tech Innovation Nice write-up on Hospitalitytech.com, which so happens to include a nice picture of Olea Hotel Check-In kiosk running Oracle Opera PMS. Oracle is different in that they not only provide the backend and software, but if you like, they will provide their kiosks. Or in this case, work with Olea Kiosks,… Read More »
Accessibility From The Start – Designed, Configured and Tested This is the first kiosk designed from the ground up for accessibility. TFA is known for its work with Southwest Airlines and their check-in units. This is the first AI-assist for conversational AI voice kiosk we have seen. Not surprised to see Soundhound in the mix. Starting at $2667. … Read More »
Recommendations for Edge Computing for Digital Signage Top Intel MiniPCs for AI Digital Signage (August 2025) Digital signage with AI capability demands miniPCs that offer high performance, excellent connectivity, support for multiple displays, robust reliability, and efficient cooling. Here are the best Intel-powered options currently available, focusing on models with strong AI support and suitability for commercial signage… Read More »
Next Generation of AI-Powered Drive-Thrus SoundHound AI and Acrelec announced a strategic partnership to bring advanced, voice-enabled drive-thru systems to restaurants worldwide. When we saw the nice Burger King drive-thru demo with Acrelec it was clear that they had gotten it right. There are competitors to Soundhound for sure (Sodaclick e.g.). Acrelec has some nice videos. Not surprisingly,… Read More »
Digital Signage by Giada We are pleased to welcome Giada to our gold sponsor family. For more information contact [email protected] — Her mobile is +86 18033066318 — You can find Lily on LinkedIn. We have an article on Amazon Fresh (case study) and also Giada was also awarded Best of 2024 Self-Service Kiosk Award Winners – Press Release… Read More »
AI Kiosk Assist Enabled The AI Kiosk is already here folks — List of AI resources for self-service. AI Assist is the new norm in self-service. Your software. Your computer. No more Celerons (or as many)… AI Voice and AI Assist News We Liked! Voice shopping and employee voice assist tech by Walmart in 2025 KFC Drive Thru… Read More »
The Duality of AI — Advice for AI Automation Hard to believe a subject could displace Bitcoin and digital currency as the trendy subject but AI has done that. We are looking at what AI gets right and what it almost gets right. Truly self-driving cars no longer requiring human supervision and widely available are still literally decades… Read More »
22Miles Wins InfoComm Award Beyond the Booth: 22Miles Takes Home Top Awards at InfoComm 2025 22Miles made a powerful impact at InfoComm 2025, showcasing how digital signage can go beyond static screens to deliver connected, accessible, and immersive experiences. From real-time wayfinding to enterprise workplace solutions and ADA-compliant campus demos, our innovations sparked excitement across industries. Plus,… Read More »
Deloitte’s “How AI is Revolutionizing Restaurants” The AI and Restaurants Buzz Research Report by Deloitte isn’t just another “AI is coming” puff piece. Instead, it delivers a data-rich, boots-on-the-ground look at how AI is actually being used in restaurants today and where it’s headed next1. That’s the AI take. Selling it. And you, and me. If you are… Read More »
Audio in High Noise Environments with AI The first unified communications product designed to leverage the full power of Conversational AI. The new AI Connect Bar combines the industry’s best microphones with a tuned, amplified speaker system into one sleek peripheral with a single USB connection to seamlessly attach to most All-in-One (AiO) touchscreen computers and kiosks. If… Read More »
Skechers and We Are Social Singapore Launched the Luna Kiosk Nice modern iteration of AI enabled kiosk. Personalized stylist recommends clothes and shoes based on what you are wearing and talks and listens. Here’s a summary of the article titled “Skechers and We Are Social Singapore“: Overview Skechers has partnered with We Are Social Singapore to launch an innovative marketing initiative that focuses… Read More »
National Restaurant Association Show 2025 and Kiosk Association Press release PR Newswire — APNews release WESTMINSTER, Colo., April 15, 2025 (SEND2PRESS NEWSWIRE) — Come see Kiosk Manufacturer Association (KMA) in booth 8030 (NRA site). Self-order kiosks and smart food vending will be highlighted, implementing interactive and static digital signage (software and hardware), and how to incorporate menu and… Read More »
Digital Signage Analytics and AI Analytics Nice case study by ASUS. The case study details how meldCX®, a leader in vision analytics, partnered with ASUS to deploy its AI-powered Viana™ platform in retail environments using ASUS NUC hardware. The goal was to help retailers deliver personalized, data-driven experiences by leveraging real-time insights from vision analytics, which can optimize… Read More »
ACRELEC News from Around the World Very nice video of new Burger King drive-thru AI ordering and regional updates. Not surprising as it seems the most accomplished of all kiosk providers in the world is ACRELEC (and especially ACRELEC America). Acrelec just rebranded too. We actually awarded “Best of 2024” to two separate kiosk models (K27). Here is… Read More »
Walmart Self Checkout – AI and RFiD Battle Theft Walmart‘s innovative measures to combat theft, particularly focusing on new technology being implemented at self-checkout stations. Here are the key points: ATM Technology: Walmart is introducing advanced ATM-like technology at self-checkout areas to enhance security and reduce shoplifting incidents. This system aims to monitor transactions more effectively. Impact on Shoplifting: The… Read More »
The Future of Kiosks by Olea Olea Kiosks® February 2025 The Future of Guest Experience at Self-Service Kiosks – Personalization, Predictive Menus, and Seamless Interactions Self-service kiosks are evolving—becoming intelligent, personalized, and seamlessly connected to digital ecosystems. From AI-powered recommendations in QSRs to predictive check-ins at transportation hubs, today’s kiosks are enhancing guest experiences like never before. Imagine… Read More »
22Miles Wins Two InfoComm Awards Every year, Future publications contracts with AV industry experts to evaluate products submitted by manufacturers exhibiting at InfoComm for Best of Show. Our judges are experts in the categories of products we have chosen for them to evaluate and always remain anonymous to the manufacturers. They are your peers, AV/IT managers, directors, engineers, or industry… Read More »
McDonald’s 2024 Prototype (with listeners) Kiosk Voice response promises to add new interactivity for self-service devices how do kiosks help people with speech needs? When we think of interactive kiosks, what typically comes to mind is the touch-enabled displays that are a nearly ubiquitous component of today’s self-service devices. Trained in part by the tap, pinch and swipe… Read More »
Self Ordering Kiosk AI Assist Interested in AI for your self ordering kiosk? Then the new Clover POS kiosk by Nanonation (and Samsung) is a must read. Included is AI Tools Setup Guide pdf. These AI Enhancements will transform your ordering kiosk experience, from crafting enticing menu descriptions to attracting more users and providing the right upsell suggestions to… Read More »
Voice AI Liability – Domino’s Sued Not all is smooth sailing in the world of Voice AI Chatbots for taking customer orders. Here is latest example. In another look — we went and tried out the latest Voice ordering system at our local Carl Jr’s. They tested it for awhile and then took it offline after all the… Read More »
AI in Processing Retail Returns Big session at NRF 2024 with KIOSK, Inmar and Lenovo going over the use of AI in processing retail returns. Pretty large decision tree which enables dynamic processing of customers and the the various types of. Shades of gray are now operable parameters so to speak. Video Here is link to video AI… Read More »
Digital Signage AI Integration Part one of an interview with 22Miles CEO Joey Zhao as he discusses 22Miles offerings as the first digital signage and wayfinding solutions provider to offer AI integration within their CMS. In this interview, Zhao talks about the beginnings of the company’s AI development and integration, as well as the company’s award for outstanding innovation in AI at… Read More »
SapientX Announces GPT-4 Powered Talking Characters For Resort Hotels November 6, 2023 – San Francisco – SapientX <https://www.voiceorder.net>, a leading supplier of AI-powered, talking characters for digital signage, today announced the first digital characters, using GPT-4, for use in resort hotel wayfinding, concierge services and food & drink ordering. The life-sized “Wynnie” character will be shown at the… Read More »
Samsung, SoundHound and White Castle Revolutionize Voice AI Drive-Thrus From Samsung White Castle plans to roll out the cutting-edge, interactive menu boards to over 100 drive-thru lanes Samsung Electronics America, Inc., and SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence (AI), today announced that they will be working together with White Castle, America’s first… Read More »