Voice order and Voice Assist are the trend right now. At InfoComm 2023, 22Miles won Best of Show with their wayfind with AI Link to article.
At the recent NRA show we displayed generative AI virtual assistance example on a kiosk from SapientX.
One of the more “in production” is the Verneek solution which just finished trials and tests in Sprouts Supermarket. Verneek is a prime NVIDIA partner and NVIDIA is very invested in conversational AI. Their newest iteration does multi-language on the fly. There is also a “behind the scenes” video available.
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Brian Meyers: A Pragmatist Powering Hotel Tech Innovation Nice write-up on Hospitalitytech.com, which so happens to include a nice picture of Olea Hotel Check-In kiosk running Oracle Opera PMS. Oracle is different in that they not only provide the backend and software, but if you like, they will provide their kiosks. Or in this case, work with Olea Kiosks,… Read More »
AI Kiosk Assist Enabled The AI Kiosk is already here folks — List of AI resources for self-service. AI Assist is the new norm in self-service. Your software. Your computer. No more Celerons (or as many)… News We Liked! KFC Drive Thru Conversational AI Voice Audio – YouTube Posts (Last Modified 7) More Posts AI Kiosk Assist Lists… Read More »
22Miles Wins InfoComm Award Beyond the Booth: 22Miles Takes Home Top Awards at InfoComm 2025 22Miles made a powerful impact at InfoComm 2025, showcasing how digital signage can go beyond static screens to deliver connected, accessible, and immersive experiences. From real-time wayfinding to enterprise workplace solutions and ADA-compliant campus demos, our innovations sparked excitement across industries. Plus,… Read More »
Digital Signage by Giada We are pleased to welcome Giada to our gold sponsor family. For more information contact [email protected] — Her mobile is +86 18033066318 — You can find Lily on LinkedIn. We have an article on Amazon Fresh (case study) and also Giada was also awarded Best of 2024 Self-Service Kiosk Award Winners – Press Release… Read More »
Audio in High Noise Environments with AI The first unified communications product designed to leverage the full power of Conversational AI. The new AI Connect Bar combines the industry’s best microphones with a tuned, amplified speaker system into one sleek peripheral with a single USB connection to seamlessly attach to most All-in-One (AiO) touchscreen computers and kiosks. If… Read More »
Accessibility From The Start – Designed, Configured and Tested This is the first kiosk designed from the ground up for accessibility. TFA is known for its work with Southwest Airlines and their check-in units. This is the first AI-assist for conversational AI voice kiosk we have seen. Not surprised to see Soundhound in the mix. Starting at $2667. … Read More »
First published on retailsystems.org We don’t know about you but all the talk about conversational AI seems to us, to be mostly talk. There is an irony in that observation. The Alexa and Google Mini’s, and Pixel Assistants are woefully inadequate at understanding nuance or building any simple suggestions based on repeated tasks. They change the volume and… Read More »
Noted on Retail Automation — Maybe “new” isn’t the most accurate word. More like emerged from Pandemic hiatus. Interesting that original iteration from Samsung and then offloaded. Skincare Kiosk AI in Retail skincare kiosk AI From Trendhunter July 2021 Editors Note: First time we have seen skin care kiosk, and with AI. Actually makes a lot of sense especially with… Read More »
Avatar Kiosk From BusinessNewsThisWeek Jun2021 Grafton, WI, June 17, 2021: ARS Connect, an A.I. technology company behind a first-of-its-kind customizable talking A.I. workforce platform, has partnered with Frank Mayer and Associates, Inc. to offer self-service kiosk solutions for courts, government facilities, and businesses. Municipal buildings and courthouses can utilize the innovative A.I. to answer frequent questions from visitors,… Read More »
Reported in Retail Automation June 2021 McDonalds AI Drive-Thru Ordering Violates Privacy Laws in Illinois and now headed to Court From EatThisNotThat Jun2021 – Editors Note: You could see this coming given the test being run in Illinois which has some of the strictest privacy laws. In Brief: McDonalds testing AI-powered drive-thru ordering at 10 restaurants in Illinois Voice Analysis… Read More »
Court Kiosks at Government facilities and Courthouses Court Kiosk News — AI kiosk technology powers customer service check-in kiosks at government buildings ARS Connect, the technology company behind a new, state-of-the-art AI kiosk workforce platform, partnered with Frank Mayer and Associates, Inc. on a self-service court kiosk solution aimed at courts, government facilities, and businesses. The court kiosk’s… Read More »
See Immersive Technology at NRF 2021 Press Release PR Newswire Jan 08 DENVER, Jan. 8, 2021 /PRNewswire/ — Visit NRF 2021 Chapter 1 next week and meet with Kiosk Association. Dates are January 12, 13, 14, 19, 21 and 22 beginning next week. Our online page is https://virtualbigshow.nrf.com/company/kiosk-association-kma Our portal page with helpful links, research, predictions, brochures and videos for NRF 2021… Read More »
Conversational AI Kiosk KIOSK and Valyant AI announce a partnership to enable contactless self-service experiences. Read the press release to learn how Conversational AI and digital kiosk technology provide personalized, touchless customer experiences for hospitality, retail, and healthcare. From MIT Tech Review – Building customer relationships with conversational AI is a big deal for sure. Insights associated with… Read More »
From post on Retail Automation from Restaurant Technology News Feb 2020 – AI is creating jobs. ATM example. How AI Creates Jobs By Retail Systems | February 23, 2020 0 Comment AI is boosting efficiency and making life easier for thousands of AP professionals today. But many of these professionals are undoubtedly wondering if sophisticated software might one day put them… Read More »
Press release from Mastercard May 16, 2019 on Zivelo initiative to be shown at National Restaurant Show Mastercard and ZIVELO Leverage Artificial Intelligence and Voice Ordering Sonic Drive-In will be first to pilot the new innovative voice AI powered ordering and dynamic menu experience at their drive-in locations PURCHASE, NY — May 16, 2019 — Today, Mastercard announced a… Read More »
McDonald’s 2024 Prototype (with listeners) Kiosk Voice response promises to add new interactivity for self-service devices how do kiosks help people with speech needs? When we think of interactive kiosks, what typically comes to mind is the touch-enabled displays that are a nearly ubiquitous component of today’s self-service devices. Trained in part by the tap, pinch and swipe… Read More »
The Best of the Best Kiosks, Digital Signage, Lockers, POS, Automated Retail and Vending Recognizing excellence and communicating those projects is one of our jobs here at Kiosk Industry. Here are our candidates, so far… Self Ordering Kiosks – New LG Kiosk — totally accessible with conversational AI voice Audio — Conversational AI Voice by URway with AI… Read More »
Recommendations for Edge Computing for Digital Signage Top Intel MiniPCs for AI Digital Signage (August 2025) Digital signage with AI capability demands miniPCs that offer high performance, excellent connectivity, support for multiple displays, robust reliability, and efficient cooling. Here are the best Intel-powered options currently available, focusing on models with strong AI support and suitability for commercial signage… Read More »
Deloitte’s “How AI is Revolutionizing Restaurants” The AI and Restaurants Buzz Research Report by Deloitte isn’t just another “AI is coming” puff piece. Instead, it delivers a data-rich, boots-on-the-ground look at how AI is actually being used in restaurants today and where it’s headed next1. That’s the AI take. Selling it. And you, and me. If you are… Read More »
The Future of Kiosks by Olea Olea Kiosks® February 2025 The Future of Guest Experience at Self-Service Kiosks – Personalization, Predictive Menus, and Seamless Interactions Self-service kiosks are evolving—becoming intelligent, personalized, and seamlessly connected to digital ecosystems. From AI-powered recommendations in QSRs to predictive check-ins at transportation hubs, today’s kiosks are enhancing guest experiences like never before. Imagine… Read More »
Walmart Self Checkout – AI and RFiD Battle Theft Walmart‘s innovative measures to combat theft, particularly focusing on new technology being implemented at self-checkout stations. Here are the key points: ATM Technology: Walmart is introducing advanced ATM-like technology at self-checkout areas to enhance security and reduce shoplifting incidents. This system aims to monitor transactions more effectively. Impact on Shoplifting: The… Read More »
ACRELEC News from Around the World Very nice video of new Burger King drive-thru AI ordering and regional updates. Not surprising as it seems the most accomplished of all kiosk providers in the world is ACRELEC (and especially ACRELEC America). Acrelec just rebranded too. We actually awarded “Best of 2024” to two separate kiosk models (K27). Here is… Read More »
National Restaurant Association Show 2025 and Kiosk Association Press release PR Newswire — APNews release WESTMINSTER, Colo., April 15, 2025 (SEND2PRESS NEWSWIRE) — Come see Kiosk Manufacturer Association (KMA) in booth 8030 (NRA site). Self-order kiosks and smart food vending will be highlighted, implementing interactive and static digital signage (software and hardware), and how to incorporate menu and… Read More »
Skechers and We Are Social Singapore Launched the Luna Kiosk Nice modern iteration of AI enabled kiosk. Personalized stylist recommends clothes and shoes based on what you are wearing and talks and listens. Here’s a summary of the article titled “Skechers and We Are Social Singapore“: Overview Skechers has partnered with We Are Social Singapore to launch an innovative marketing initiative that focuses… Read More »
Transforming QSR Order Taking with Digital Avatar Agents Anand Muralidaran — Head – Global Growth Strategy and AI Business Development (Retail, CG and QSR). This post originally published on LinkedIn and reprinted here without change by permission. Be sure and look at the other 25 articles published by Anand. QSR industry – at the cusp of major transformation… Read More »
ChatGPT Digital Signage AI Primer – Stable Diffusion From Digital Signage blog noted writeup on Sixteen-Nine.net — read the full post. The original post is on Intuiface website — for more info contact [email protected] Excerpt: Introduction The world of generative AI is on fire. Super-powered algorithms are writing code, crafting stories, and creating images that would challenge a Turing test. Under… Read More »
AI Artificial Intelligence Conversational Chatbot Avatars New member SapientX provides A.I. Software That Gives a Voice and Intelligence to Products. AI is a very big thread throughout the media these days. Restaurants and retail in particular. Avatars for every segment of business. SapientX We Are Building the Next Generation of A.I. Voice Assistants and Avatars Current voice systems… Read More »
Alexa Hospital Adoption Rate – Here’s an Alexa Idea I Actually Like While it’s hard not to roll your eyes at voice assistants getting added to every single thing in the smart home, a Los Angeles hospital is actually putting Amazon Alexa to good use. About 100 patient rooms at Cedars-Sinai will now be equipped with Amazon Echos to help patients… Read More »
Voice AI Liability – Domino’s Sued Not all is smooth sailing in the world of Voice AI Chatbots for taking customer orders. Here is latest example. In another look — we went and tried out the latest Voice ordering system at our local Carl Jr’s. They tested it for awhile and then took it offline after all the… Read More »
Digital Signage AI Integration Part one of an interview with 22Miles CEO Joey Zhao as he discusses 22Miles offerings as the first digital signage and wayfinding solutions provider to offer AI integration within their CMS. In this interview, Zhao talks about the beginnings of the company’s AI development and integration, as well as the company’s award for outstanding innovation in AI at… Read More »
Building Your Own LLM for AI Building your own LLM is going to occur to you. If only to assist human assistants. A fashion designer can allow customers with a series of voice questions to locate a particular style of dress. Taking it further, they could optionally “design” the dress they want and AI could output mechanical and… Read More »
SiteKiosk Online introduces AI Advisor Kiosk Mode The utilization of artificial intelligence has become a reality for SiteKiosk Online. Over the past few months, a prototype of an AI-driven product advisor has been developed. This advisor offers suitable product recommendations and information by engaging users with specific questions and providing tailored responses. The fusion of artificial intelligence and… Read More »
AI & Restaurant Update Original post on AVIXA by KMA This is our August update for AI and Restaurants. News, rumors, regulatory updates and resource links (vetted). One of the drawbacks to avatars in the past has been the sometimes crude representations of real people, to the point of, at times, introducing the “creepy” element. That seemed to… Read More »
AI Useful Results for Retailers Article on retailtouchpoints July 10th on AI and Retail. Quick Brief / Summary AI is coming Retailers exploring and new startups like Verneek have formed. We’ve covered Verneek and their terrific pilot they finished with Sprouts. Very successful. They include some nice data predictions — Global ecommerce sales, representing 22% of all retail… Read More »
Generative AI: Coming soon to a kiosk near you The most talked about technology this year–generative AI, which is behind ChatGPT, BingChat, Google Bard and dozens of other implementations–is likely to be talking right from the speaker of most kiosks quite soon. With some simple limitations to avoid it hallucinating the kiosk into big trouble, GenAI could take… Read More »