Retail is the global growth engine for self-service kiosks. According to the latest 2018 Frost & Sullivan report Retail, Transportation & Logistics, and Hospitality are the key vertical markets with revenue contributions of 22.6%, 17.7%, and 14.5% respectively. Here is some 2018 data by Frost and Sullivan and their kiosk research report.
Click for vertical kiosk research market numbers
Interactive retail kiosks are the largest segment of deployed kiosks. Analysts estimate that retail kiosks comprise at least 30% of the entire self-service kiosk market. Locations include Department Stores, Grocery Stores, Big Box Specialty Retailers and Convenience Stores.
Retail kiosks provide convenient services to customers such as bridal and gift registry, non-stock product ordering, wayfinding directories, employment, product lookup, company information and targeted offers. These services increase consumer awareness and offer new channels for retailers to grow their business.
2017 Recap – What’s in-Store for Retail At this time last year, we sat down with our colleagues to discuss what 2017 had on the horizon for retail and how that would translate to in-store merchandising programs and displays. Their thoughts were captured for our blog post ‘What’s In-Store for 2017.’ Were their predictions spot on? Let’s review…… Read More »
Bricks and mortar retailers benefit from e-commerce habits Reprint of blog post by David Anzia SVP of Sales for Frank Mayer and Associates, Inc. The growth in e-commerce does not mean the death of bricks and mortar retail. While it is certainly true that e-commerce is growing quickly, bricks and mortar sales still account for most total retail… Read More »
Nice graphic showing various technologies (albeit incomplete for retail kiosks). Technology has certainly seen a big evolution over the last few decades. In the consumer world, we’ve moved from large desktops and rotary dial phones to razor-thin laptops and smartphones with 10 times the amount of computing power. With each new gadget faster than the one before it,… Read More »
Retail Kiosks News Designing displays for dealer networks in the flooring, paint, and home improvement industries can be challenging. Here are five things for retail kiosks you should consider, from Sales, Frank Mayer and Associates, Inc. 1. How much square footage is available? 2. How often does product need to be removed and reinserted? 3. How many samples will be included… Read More »
A Nike Store in Paris unveiled a new in-store machine which allows customers to test custom colors on sneakers using augmented reality.
Source: www.digitaltrends.com
Nike has slowly been testing how augmented reality can help customers. Last year, the company filed a patent application for an augmented reality system that helped people reach their exercising goals.
The project is a win-win for Samsung and the third-party retailers as these retailers are able to transact through their own point-of-sale system which increases their bottom line.
Source: www.businesswire.com
200 location endless aisle project Samsung with iQmetrix
FOR IMMEDIATE RELEASE St. Paul, MN – November 30, 2016 Express Image, a St. Paul, MN based print and digital solutions provider, has deployed six new interactive wayfinding kiosks at Mall of America®, the nation’s largest retail and entertainment destination. Just in time for the busy holiday season, the recently installed dynamic interactive kiosks are more than just… Read More »
News announcement from Olea Kiosks Read more Certain interactions are a natural fit when it comes to pairing the modern consumer with kiosks and other forms of self-service technology. The case has long been made for kiosks at airports and grocery stores, for example. Another obvious marriage is that between the ATM and the person who suddenly… Read More »
Retail kiosks — a good idea for retailers and a good idea for customers. Providing self-service option is rapidly becoming not an option.
Source: www.olea.com
New writeup by Olea on rationale and ROI for Retail Kiosks. Some of the advantages discussed include:
Good examples of kiosks like this are the ones in REI where you can look up extended stock and sizes, same thing for Cabela’s and also Kohls.
Interested in seeing how Microsoft technologies like Windows 10, Microsoft Azure and Office 365 are transforming commercial industry solutions in Retail, Hospitality, Financial Services, Healthcare, Manufacturing, Public Sector and more?
Source: channel9.msdn.com
Walmart Innovation Lab 415-C is opening submissions to technology companies wanting to be selected for Walmart’s “Technology Innovation Open Call” on Oct. 6, 2016. Submission deadline is July 22, 2016 or the first 250 submissions. Submissions should include a three-minute video and written overview of the company. During the open call event, vendors will meet with key technology… Read More »
Personally, I think 2014 was the year when the hype around digital technology in retail stores crested a wave.
Source: econsultancy.com
Smart technology consumer products are breaking the interactive retail barrier in creative, educational and experiential ways. Frank Mayer and Associates, Inc. sponsored a white paper, “Interactive retail opens the door to market growth”, delving into this topic and what to watch for in the coming year. An excerpt from the whitepaper: While more and more retailers offer experiential… Read More »
Success in retail is often measured by revenue-per-square-foot and customer satisfaction. Find out how retail kiosks can bring you more of both!
Source: www.olea.com
Some good points. Recommended read
NRF 2016 Retail Kiosk Gallery Pictures of units that we took as we toured NRF in NY for 2016. The coolest demo was Diebold actually. Posts 2026: 3,159
January is the NRF 2016 trade show in New York. This year looks to be busier than ever for self-service and signage. I did a count of exhibitors and it over three pages long. Retail lockers and automation are going to be high on the list of attention again this year. I’ll be there (big thanks to Pitney Bowes and… Read More »
New kiosk software release KioWare Classic for Windows including updated EMV support, faster touchscreen tablet response and device monitoring.
Source: retailsystems.org
New updated kiosk software for Windows from KioWare with updated EMV support as well as improved tablet touchscreen response and device monitoring.
F&I documents, vehicle sales agreements, brochures and more, we all know that dealerships are businesses that rely heavily on printed products.
Source: www.autoremarketing.com
The company has made NFTouch available in a variety of dealer packages. FRG shared the base package for the product includes four “wheel” kiosks (digital stands next to a showroom vehicle) and a showroom Master kiosk (which provides discount coupons, showcases campaigns, monthly features and specials). The Digital Wheel Stand allows the sales manager to instantly change vehicle pricing and offers.
The packages are customized in an effort to suit dealer needs, and the kiosks are leased over a set term, with delivery and installation within 60 days of ordering.
And for shoppers that might not have made it to the dealership within store hours; they can receive information, as well. The company also offers an After-Hours kiosk, which sits just inside the dealership window and works through glass.
On the heels of launching a beauty line for The Honest Co., Jessica Alba is further expanding her $1 billion empire with another brilliant business strategy: opening airport kiosks for all those last-minute travel essentials. Source: www.hollywoodreporter.com Posts 2026: 3,030
Sears 2015 Interactive In-Store Displays Last week I took a walking tour of the local Sears. My tour was thru appliances and the main crux was to look at all the tablet information stations mounted on the appliances. The tablets are 7 inch Android designed and manufactured by CTS (Connected Technology Solutions). Sears has installed around 10,000 of… Read More »
NCR, the global leader in consumer transaction technologies, announced today that the NCR SelfServ 90 will be deployed by Ryohin Keikaku Co, Ltd. in Japan. Source: www.ncr.com This is the latest unit that NCR debuted at NRF 2015. Here is link for brochure Posts 2026: 3,391
Recently while on a road trip through New England, I got to experience the Ziosk. This table top kiosk streamlines the dining experience. Source: jbcreativellc.com Good review of Ziosk. Posts 2026: 2,966
Unveiled this week the “Connected Mall” experience in Palo Alto, Calif. The installation features a “smart” directory developed by eBay for the Simon Innovation Group that elevates the shopping experience by providing consumers with a suite of services, including point-to-point navigation and personalized offers and deals. Source: www.retailingtoday.com Features of the new digital directory include: A 72″ LCD,… Read More »
Online retail giant Zappos.com has just launched a 20,000-foot physical retail store in its home of downtown Las Vegas. The experimental space is run in partnership with retail logistics startup OrderWithMe, which just raised $28 million for an ambitious project to change the nature of mom-and-pop retail. Source: venturebeat.com Cool unit Posts 2026: 3,885
“Device Hopping” is a technical shopping term referencing online shopper behavior. A New York Times article titled “Retailers Try to Adapt to Device-Hopping Shoppers” (December 2012) refers to the “device hopping” process as researching and shopping on one device and purchasing on another. A Barilliance study from June of this year found that 41% of Smartphone Shoppers started… Read More »
Grocery Self-Service Going thru grocery store pictures recently and it is amazing some of the new technology that is being used. Here are a just of couple of cool stuff being done. Tesco Homeplus Subway Virtual Store: a large, wall-length billboard was installed in the station, designed to look like a series of supermarket shelves and displaying images… Read More »
Fujitsu, a leading information communication technology (ICT) company, today announced an International Distribution and License Agreement with OnCue Technologies, a developer of in-aisle point-of-information solutions that are designed to enhance the consumer shopping experience. Source: online.wsj.com Fujitsu will resell OnCue Technologies’ InfoCue and Expert OnCue mini kiosk solutions to big-box, grocery, beverage and hardware retailers in the United… Read More »
Retail Kiosk Opportunities & Customer Flow Visitors to retail stores, museums, hospitals, and banks all have an “experience” and “path” that influences how and what they see during their visit. They have a traffic flow, a decision making process, and path that can be identified, quantified, and displayed. The experience is not only “in person” but is… Read More »
New York Daily NewsKeyMe unlocks big expansion: Long Island City startup to add hundreds of … Craig Keefner‘s insight: Might be a little late to the party given MinuteKey See on www.nydailynews.com Posts 2026: 3,509
