Predicting the future of kiosks – KMC & RedyRef

By | March 28, 2026

Last Updated on March 28, 2026 by Craig Allen Keefner

The first kiosk debuted at a university in the 1970s, before Windows was even created. Kiosks have had an interesting past, and with the onset of marijuana and telehealth kiosks, its future may prove equally interesting. Picture from Kiosk Industry website marijuana industry article.

Source: www.kioskmarketplace.com

Good short piece by KMC/Cooper with commentary from Ben Wheeler of RedyRef.  Calls out the marijuana Jane kiosk (not made by RedyRef).  Healthcare with its pharmacy vending and telemedicine. We are big fans of telehealth. Finally tablet kiosks (especially Windows tablets). Not sure that is going to happen but you never know.

Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk