Kiosk manufacturer SlabbKiosks has partnered with Ingenico Group to deploy EMV-enabled bill payment devices. SlabbKiosks will integrate Ingenico’s payment system into its kiosks.
Source: www.mobilepaymentstoday.com
Columbus, Ohio-based CrossChx, which has developed a secure, tablet-based patient check-in system, called Queue, raised $15 million from Silicon Valley Bank, Khosla Ventures, Drive Capital, NCT Ventures, and Moonshots Capital.
Source: mobihealthnews.com
Personally, I think 2014 was the year when the hype around digital technology in retail stores crested a wave.
Source: econsultancy.com
tri-tablet rmu for airportspoke to attendant. tablets are too low for people + they do not tilt or swivel. plasterboard had to be replaced since it bent/dented to easily. no signage on side or rear. estimated cost $100k.
In truth, nearly 90% of McDonald’s locations are independently-owned by franchisees who aren’t making “millions” in profit.
Source: www.forbes.com
Makes sense McDonald’s would use someone retired to say it since it allows them to stay at arm’s length.
ADA Kiosk Resources The Department of Justice has launched a new Accessible Technology section for ADA.gov, its Americans with Disabilities Act (ADA) Web site, to further assist covered entities and people with disabilities to understand how the ADA applies to certain technologies, such as Web sites, electronic book readers, online courses, and point-of-sale devices such as ADA kiosk issues. Covered entities… Read More »
Smart technology consumer products are breaking the interactive retail barrier in creative, educational and experiential ways. Frank Mayer and Associates, Inc. sponsored a white paper, “Interactive retail opens the door to market growth”, delving into this topic and what to watch for in the coming year. An excerpt from the whitepaper: While more and more retailers offer experiential… Read More »
Since 2012, Panera Bread has been driving growth in their restaurants and have invested in tablet kiosks (which is part of their Panera 2.0 initiative) to increase their sales and customer experience.
Source: www.linkedin.com
Nice breakdown on the positive “consequences” of expanding customer choices (aka omnichanneling if I may). In Panera’s case the increased rate of return is what counts to investors (and the Board of Directors).
More ways to order mean more orders in this case right?
New blog entry with infographic listing 4 benefits including ADA Compliance, Patient Satisfaction, Cost Savings & Efficiencies, and Interoperability.
Source: www.olea.com
Olea always provides lots of datapoints and metrics and this healthcare kiosk benefits infographic continues that trend.
Success in retail is often measured by revenue-per-square-foot and customer satisfaction. Find out how retail kiosks can bring you more of both!
Source: www.olea.com
Some good points. Recommended read
Declaration of Independence Museum Kiosk Purpose: provide public interaction and access to Declaration of Independence via a museum kiosk and more specifically a multitouch table kiosk to let visitors sit and use. Client: Albert and Shirley Small Special Collections Application Development: Jim Gibson of Gibson Design Associates working closely with University of Virginia Librarian Robert Perkins Kiosk software: KioWare… Read More »
Marijuana Kiosk Next Self Service Revolution Source: kioskmarketplace Excerpt: The effort to legalize marijuana for medicinal or recreational usage has been long, but it is finally bearing fruit. Marijuana is legal for recreational use in Oregon, Washington, Alaska, Colorado and the District of Columbia. However, banks refuse to deal with the marijuana industry because cannabis remains on the federal list of… Read More »
Would you expect to find a solution based on biometric technology that provides employees with fast and highly secure access to personal data in SAP in a vast and sparsely populated country like Namibia? Although I have been visiting this beautiful desert country privately for more than 20 years and have seen great achievements and
Source: blog.ts.fujitsu.com
Success story for biometric kiosks for employees. Fujitsu and SAP make it happen in Namibia
Recently, a few (very few) restaurants have begun offering a fully automated, Jetson-like food experience (think eatsa). The futurism is pretty cool, but what does today’s workplace automation really look like?
Source: www.foodabletv.com
Excerpt: “At a bank, you can opt for traditional teller service, an ATM, a drive-thru, or online/mobile banking. Restaurants are doing the same by offering traditional counter service, ordering kiosks, touchscreen/video drive-thru, as well as online/mobile ordering. All orders are funneled to production for fulfilment and real-time inventory management,” explained Tommy Woycik, founder and president of Nextep Systems, whose tagline is “Order Food Faster.”
“Automating the ‘simple’ tasks like order entry and counting change will allow restaurants to provide improved speed-of-service and more value to their guests,” Woycik said. “Customer service means different things to different guests (e.g., Baby Boomers versus Gen X versus Gen Y) and doesn’t have to be face-to-face (e.g., eatsa and drive-thru). All guests value food quality, order accuracy, and speed of service, which is what smart technology is improving.”
Rest of the story on Foodable.
Elo, a supplier of touchscreen solutions, announced SelbySoft Inc., a supplier of café point-of-sale systems, has certified three of Elo’s solutions for use with SelbySoft’s SP-1 POS software.
Source: www.fastcasual.com
Elo solutions, certified by SelbySoft, include the X-Series, E-Series and PayPoint all-in-one POS terminals. Elo said its X-Series is known for its configuration options that meet the needs of a wide variety of retailers. Elo’s E-Series is designed to offer commercial reliability with a small footprint while maintaining affordability. In addition, Elo’s new PayPoint platform delivers integrated functionality retailers demand, including a built-in, flip-to-sign touchscreen, barcode reader, cash drawer, receipt printer and customer-facing display. SelbySoft certified the PayPoint devices for Windows operating systems.
The effect of recent minimum-wage increases isn’t yet clear, but increased use of automation technology is likely to be a result. By Richard Slawsky for Kiosk Industry Group As California and New York each prepare to raise their minimum wage to $15 an hour, operators of quick service and fast casual restaurants as well as other small… Read More »
Calls for a minimum-wage hike nationwide and in Illinois are increasingly met with businesses’ use of technology to cut costs.
Source: www.illinoispolicy.org
The store, which is anticipating Chicago’s minimum-wage increase to $13 an hour by 2019, is testing out coffee kiosks in the restaurant instead of having employees serve it. The kiosk features a touch-pad for ordering and paying. The screen also prompts customers to answer questions about their kiosk experience, giving the impression this is something that could be adopted as an alternative to hiring. This kind of automation, which replaces a human employee with technology, is one of the unintended consequences of Chicago’s minimum-wage increase.
It may not just be a coffee machine either. Other McDonald’s locations have used self-service kiosks with touch-screens for paying. And while self-serve kiosks don’t seem too unusual, San Francisco-based Momentum Machines has created a robotic hamburger-making machine the company claims can produce 400 high-quality burgers in an hour with minimal human supervision.
This may be a smartphone age, but our lives are becoming a series of kiosk stops, from ATMs and supermarket checkouts to airlines and gas stations. And now, increasingly, there’s the fast-food kiosk. Kiosks have one main purpose: to save time. And an industry that dubs itself “quick service” has zero choice but to pay serious attention to any device that espouses to shave seconds—if not minutes—off each order. That might explain why such familiar names as McDonald’s and Panera Bread are spending millions of dollars to roll out touch-screen kiosks in stores.
Source: www.qsrmagazine.com
For Panera, it’s all about giving consumers digital ordering choices.
Then there’s that 500-pound gorilla in the room: Aren’t kiosks really about cutting back on labor costs? “How much labor can we remove from the service package until customers finally decide that self service means no service?” Muller asks.
Hurst insists this is not at all the case at Panera. In fact, he says, Panera locations that have kiosks typically spend more on labor costs than those without them.
On the whole, customers mostly love touch-screen kiosks, Hurst says, adding that “the kiosk is basically an iPad.”
Which is why Millennials, in particular, can’t keep their mitts off of them. “Kiosks are a way for us to be even more isolated from random human contact,” Muller says.
The news this week has been filled with the so called “Panama Papers” which have resulted in the resignation of at least one world leader, the Icelandic Prime Minister, and have caused controversy to surround others including Russian President Putin and British prime minister Cameron. The data involved was taken from a Panamanian Law Firm called Mossack Fonseca (MF) by a hacker and… Read More »
Interactive Kiosks for Card Games by Frank Mayer Source: Frank Mayer April 5, 2016 – Embed displays interactive solutions for family gaming fun. Embed, part of the multinational entertainment group Helix Leisure, partners with Frank Mayer and Associates, Inc. to produce interactive game card kiosks for the gaming and family entertainment market. Embed is a worldwide provider of… Read More »
Kiosk Software KioWare for Android Version 3.7 of KioWare for Android is now available. The latest release of KioWare for Android continues to support EMV certified mobile payments via Credit Call’s newest release of the mPOS CardEaseMobile framework (1.11). KioWare for Android now also supports devices providing detection of user presence. Analytical Design Solutions Inc. (ADSI) has released… Read More »
RT @m3g9tr0n: Pwning a thin client in less than two minuteshttps://t.co/Y9FK57uVy2Source: blog.malerisch.netNormally, HP ThinPro OS interface is configured in a kiosk mode, as the concept of a thin/zero client is based on using a thick client to connect to another resource. For this purpose, a standard user does not need to authenticate to the thin client per se and would just need to perform a connection – e.g. VMware Horizon View. The user will eventually authenticate through the connection. The point of this blog post is to demonstrate that a malicious actor can compromise such thin clients in a trivial and quick way provided physical access, a standard prerequisite in an attack against a kiosk.
Source: thinclient.org
Tutorial on breaking and entering a thin client configured for kiosk mode.
Analyst: Dunkin’ Donuts tests grab-and-go options – Retail Automation
Source: retailsystems.org
Dunkin’ Donuts is testing kiosks with a selection of sandwiches at some of its locations, according to a research analyst who suggested that the effort could boost sales at the coffee chain.
