Category Archives: Kiosk Newsbits

Kiosk manufacturer news

Kiosk Industry is the news engine for the Kiosk Manufacturer Association or KMA, a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT). Kiosk Industry Association leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks.

The Kiosk Industry Group acts as the professional news and marketing website for the kiosk and self-service industry. We are funded by those companies for the benefit of developers, resources and client companies interested in self-service, kiosks, thin or internet terminals and POS systems. News about the industry and by the industry that is relevant to companies looking to utilize self-service, and companies which assist in doing just that (hardware, software and application).

ADA Kiosk – Congress Weighs Changes To ADA

The ADA Education and Reform Act, or H.R.620, is slated to come up for a full vote in the U.S. House of Representatives Wednesday or Thursday. But detractors say the bill would gut the part of the landmark ADA law which requires public businesses to make accommodations allowing for ease of entry for people with disabilities.

Source: www.disabilityscoop.com

Something needs to be done about predatory lawyers for sure but this doesn’t do it. It basically drops the bar for companies a couple of notches and eliminates any legal action. Remains to be seen whether companies decide long term it is in their interest to deploy assistive infrastructure now, or later.

Kiosk Research — Reports From An Industrial Park In Florida (or a Kiosk Report)

We try and warn people regarding the data report business and how it has become embarrassing the amount of visibility Google and others give it to it. May as well be Top Drugs and Viagra.  

Source: www.sixteen-nine.net

From David Haynes — 

This is my regular reminder to anyone looking for market research on the digital signage hardware or software industries – MOST of the research reports out there are garbage.

This morning’s Google Alerts scrape of news stories that come up under “digital+signage” has four headlines about market research reports on displays and software. The photo above is the corporate headquarters of one of the research firms – a down at the heels industrial park in Deerfield Beach, Florida – the kind of place you roll into to get auto body work or buy plumbing supplies. It is very likely HQ is a mail slot or $50/month virtual office. The 1-855 number is shared by several “research” firms.

The Asia-Pacific HQ is Pune, India – where many to most of these “research” companies are located. This one, amusingly, appears to have its offices in a hotel.

Self-Service Technology Market to Reach $31.75B

The kiosks segment would exhibit the highest growth during the forecast period. Asia-Pacific and LAMEA are forecasted as lucrative markets for kiosks. With the maximum number of installations, vending machines contributed nearly 57% to the overall revenue of self-service technology market in 2014. This segment is expected to grow at a steady pace, accounting for more than 50% of the overall market revenue, throughout the forecast period (2015 – 2020). 

Source: www.prnewswire.com

The kiosks segment would exhibit the highest growth during the forecast period. Asia-Pacific and LAMEA are forecasted as lucrative markets for kiosks. With the maximum number of installations, vending machines contributed nearly 57% to the overall revenue of self-service technology market in 2014. This segment is expected to grow at a steady pace, accounting for more than 50% of the overall market revenue, throughout the forecast period (2015 – 2020). 

Retail Kiosk – Provision Installations Surge Forward in Top Markets

Current installation totals exceed 150 3D Savings Center Kiosks in NYC and LA retail locations CHATSWORTH, CA – October 27, 2015. Provision Interactive Technologies, Inc. (“Provision”), a subsidiary of Provision Holding, Inc. (OTC PINK: PVHO) announced today, that more than 150 3D Savings Center Kiosks have been successfully installed. These installations represent further penetration of the New York… Read More »

Kiosk Vending Automation – Swyft Acquires Utique

SAN FRANCISCO, July 26, 2018 — Swyft, Inc. announced the strategic acquisition of Utique, Inc., a high-tech US automated retail technology company. The cash and equity transaction enables Swyft to deploy new technology into its platform and buil

Source: www.vendingmarketwatch.com

"Utique is a synergistic technology company that further adds functionality and efficiency into our automated retail product," said Lincoln Smith, Swyft’s VP Product & Marketing. "With the acquisition comes an exceptional user experience in high-end consumer retailing." 

 

Utique was awarded the "Best New Airport Retail Concept in North America" by ACI, the "Gold Innovation Award for Best Store Design" by NAMA, and was named to McKinsey & Company’s "Ones to Watch in Retail" report. 

 

The acquisition also strengthens Swyft’s growing portfolio of patented inventions by adding ten (10) granted US patents. Utique’s technology includes mechanical patents, a back-end management system patent and user experience and lighting patents. One patent builds on Swyft’s own filings for use of vending machines as distributed micro-warehouses for e-commerce delivery.

Bill Pay Kiosk – Source Technologies’ Self-Service Software

Source Technologies’ Self-Service BillPay kiosk software received a 100 percent on Veracode’s SecurityReview® program, which inspects techno

Source: www.businesswire.com

CHARLOTTE, N.C.–(BUSINESS WIRE)–Source Technologies, a leading provider of integrated solutions for managing financial transactions and other secure business processes, announced that its Self-Service BillPay kiosk software received a 100 percent on Veracode’s SecurityReview® program, which inspects technology vendors’ software code for security flaws.

Source Technologies’ Self-Service BillPay kiosk is a complete, automated solution comprised of its 6-Series kiosk and BillPay software application. The solution is engineered specifically for retailers that want to offer their customers quick and simple self-service bill payment capabilities in-store. The BillPay software is PCI compliant to ensure 100 percent secure transactions, and interacts with the kiosk to accept all payment forms, including cash, credit, debit, check and pre-paid cards.

Kiosk Coronavirus Impact – CTS Furloughs 95%

FOR IMMEDIATE RELEASE: MARCH 30, 2020 Kandice Sanders Connected Technology Solutions (CTS) 262-437-8096, [email protected] Connected Technology Solutions Temporarily Furloughs Staff Due to Coronavirus Menomonee Falls, WI: Connected Technology Solutions (CTS), the local kiosk manufacturer, closed their facilities and furloughed 95% of their staff starting Monday March 23rd due to concerns of the Coronavirus. With only current crisis-level staffing,… Read More »

SelfService Kiosk Benefits Grow

meridian kiosks gallery

Reprinted with permission from Meridian blog As Kiosks and the SelfService Kiosk Industry Continue to Grow, So Do the Benefits They Offer Regardless of where you live, the places you visit frequently, or which media sources you tune into, there’s no denying that the kiosk and self-service solutions industry as a whole is rapidly expanding into new industries… Read More »

Yum Kiosks – Pushing Forward QSR Technology

Delivery, kiosks and other digital efforts are taking more prominent roles at Yum! Brands, moves that serve as a good reflection of overall trends in the quick service restaurant (QSR) space. Yum operates the Pizza Hut, Taco Bell and KFC chains, and the company’s fourth-quarter results, released Thursday (Feb. 7), provided details about where those […]

Source: www.pymnts.com

Published on Pymnts.com Feb 7 –

Kiosks, too, are another area of innovation targeted by Yum in 2019. By 2020, Gibbs said, “our goal is to have 5,000 restaurants with kiosks.”

 

Indeed, according to that PYMNTS research, “larger chains are more likely than smaller ones to have in-store kiosks, and they’re also more likely to offer their own mobile apps.” That said, only 3 percent of QSR managers said that self-service kiosks stand as the most common method for placing orders.

 

Loyalty, too, is another feature that QSR customers want more of, with nearly 80 percent of them saying such programs are important to the future of success of QSRs. That compared with about 48 percent of QSR managers who said the same. Yum, according to its Q4 conference call, seems to be increasingly tilting toward those customer perceptions.

People Wanted – Meridian Needs Engineer

Published originally on Meridian blog. Link here. Meridian Continues to Grow: Searching for Their Next Innovative Engineer Aberdeen, NC — December 11, 2018 — Meridian, an industry leading manufacturer of indoor and outdoor kiosks, interactive digital signage, and self-service software, recently announced plans to continue expanding their Engineering and Design team. In doing so, Meridian is looking to onboard… Read More »

Posiflex Launches New TK Series Interactive Kiosks

Posiflex Launches New TK Series Interactive Kiosks See link for more info and the video is recommended Paragon TK-3200 Series – 32” Interactive Kiosk Packed with functionality and convenience in an appealing design, the Paragon TK-3200 Series is a 32” interactive kiosk that is suited for retail stores, quick service and fast casual restaurants. It serves as a seamless… Read More »

Peerless-AV® Introduces LED Video Wall Configurator

Peerless-AV® Introduces LED Video Wall Configurator A component of the SEAMLESS by Peerless-AV® program, the new online solution streamlines the design of LED Video Walls   AURORA, Ill. – June 28, 2018 – Peerless-AV®, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, is excited to announce its newest online solution for integrators, the LED… Read More »

Chehalis McDonald’s Gets $1.8 Million in Upgrades, Including Self-Service Kiosks

After 43 years, the McDonald’s on Northeast Kresky Avenue in Chehalis has received a facelift and a load of upgrades. Following two months of construction, McDonald’s now includes multiple new

Source: www.chronline.com

Lots of pictures of the inside. “The restaurant now has self-service kiosks, tableside service and sleek, modern decor,” said Lindsay Rainey, a spokeswoman for the company. “You definitely won’t recognize this McDonald’s.”

 

Nice picture of the new ‘Kids Play’ interactive game pads

 

Local owner and operator Shari Nixon also commented on the new kiosks, stating, “It’s a convenience for customers. If they’re in a hurry they can beat the line.”

 

Habit to Test Breakfast, Develop App, Kiosks | Orange County Business Journal

Habit Restaurants Inc. (Nasdaq: HABT) in Irvine will test breakfast menu items and develop a digital mobile app and a kiosk ordering system.

Source: www.ocbj.com

Other restaurant groups—including Irvine-based Yogurtland—have looked at the meal segment as well, as a way to get more customers through the door while morning-intensive chains such as Starbucks Corp. made a mirror-image bid to bring customers back for lunch.

Bendel also told analysts the burger house will develop a mobile app to “allow our customers to skip the line and place their order from their mobile phones or tablets,” in a move that also brings Habit in-line with other chains.

Habit is also “developing a self-ordering kiosk to promote speed of service [and alleviate] cashier labor.”

Directory Kiosk – New Interactive Building Directory Solution

Meridian, the Customer Experience Leader in self-service solutions, announced the launch of MzeroDirectMe, an interactive building directory solution.

Source: www.prweb.com

DirectMe enhances visitor experience through self-service wayfinding and can be tailored to meet company specifications. The user-friendly building directory was created for high-density areas including corporate offices, hospitals and government buildings. “It’s extremely customizable but also very easy to use. The interactivity and expandability allow the directory solution to be as simple or complex as needed,” said Jeff MacDonald, Director of Software Integration at Meridian.

Pizza Pie bakes up ROI with loyalty kiosks

Kiosks in the restaurant sphere are a big hit due to their ability to draw in customers. One pizza franchise saw firsthand how effective a kiosk campaign can be when it helped drive a ROI of more than 2,000 percent.

Source: www.fastcasual.com

During the campaign, out of the 16,000 loyalty points accumulated, customers redeemed 12,000 of those points.

This year has also proved promising for the restaurant, as monthly kiosk usage has increased by 8 percent and mobile coupon usage is at 77 percent, Jordan said.

Digital Signage Software by Meridian Kiosks

Kiosk manufacturer, integrator and software developer Meridian will introduce turn-key digital signage software application to market at Digital Signage Expo in Las Vegas this week.

Source: www.prweb.com

In January, Meridian partnered with Legends to deploy InterAct digital signage at Levi’s Stadium for Super Bowl 50. These kiosks allowed Super Bowl goers to browse exclusive merchandise that could be purchased at the NFL Shop retail stores located throughout the stadium. Meridian is currently working on numerous projects for the next deployments of the InterAct software application. “The great thing about InterAct is that it is modular and scalable,” said Gilder. “As we find that customers need particular features, we will continue to expand and grow the many capabilities of this product.”

Gov’t agencies seek to sequester savings with self-service

Could the sequester cuts lead to self-service gains in public sector deployments? 

Source: www.kioskmarketplace.com

Excerpt: “Governments across the country are feeling the impact of our fiscal crisis,” said Chris Gilder, CEO of Meridian Zero Degrees, a company that provides design, consulting and software for self-service solutions. “Demands for service remain while budgets are shrinking. Self-service solutions help bridge the gap between consumer expectations and economic reality.”

With the U.S. economy more than four years into a financial crisis, kiosk companies already have experienced an increase in government demand for self-service.

And while government need for kiosks may be increasing, such deployments are nothing new, said Terri McClelland, CEO of the San Antonio-based kiosk company DynaTouch. McClelland said her company has been working on government kiosk projects since the late 1980s, but added that “government agencies need self-service kiosks now more than ever.”

Self Service Kiosk Market Growth Driven by Smart Cities to Hit 5% CAGR

According to Global Self-Service Kiosk Market 2016 – 2020 report, interactive touchscreen kiosks are a noteworthy feature of smart cities, which are growing in number across the globe and analysts forecast the self service kiosk market to grow at a CAGR of 5% during the period 2016 – 2020.

Source: www.marketwatch.com

These kiosks are used in smart cities for interactive advertisements, online shopping, and tourist information, among others. Kiosk vendors are taking notice of the opportunity they have in smart cities.


Tablet computers which are sleek and handy are fast replacing big self-service kiosk machines. In hotels and restaurants, tablets are being used to allow customers to check in, place orders, and provide feedback. Different industries are expected to adopt tablets in order to replace kiosks and save significantly on costs.


Application Segmentation and Analysis of the Self-service Kiosk Market – Entertainment, Financial services, Healthcare, Retail, Travel and Others (public spaces, educational institutions, governments, hotels, and restaurants)

The retail segment dominated the market during 2015, with a market share of 46%. Self-service kiosks are used in self-checkout systems, which are witnessing high adoption. This helps retailers reduce labor costs and consumers to save time. 

The Americas accounted for 62% of the market share during 2015 and is expected to grow at a CAGR of 2% during the forecast period. The presence of large retailers in the US and increasing adoption of self-service kiosks by segments such as entertainment and financial services is driving the market in the region.


The key vendors analyzed in self-service kiosk market report are Diebold, IBM, KIOSK Information Systems, NCR, and Slabb. Other prominent vendors in the market include Meridian, Outerwall, Phoenix Kiosk, Photo Finale, Rosendahl Conceptkiosk, and TravelersBox.

RedyRef Tablet Kiosk Enclosure in Elotouch booth

FOR IMMEDIATE RELEASE: RedyRef Interactive Kiosks debuts New Generation of enGAGE (T) Tablet Kiosk Enclosure at NRF Retails Big Show 2016! Riverdale, New Jersey. – January 13, 2016 – RedyRef, a turn-key, self-service kiosk solution provider is debuting a new tablet kiosk enclosure solution featuring the Elo I-Series family of tablets: the enGAGE (T) at NRF Retail’s Big… Read More »

Car Tag Renewal Kiosk in Whitfield

Link to full article It’s your birthday and you’re celebrating with family and friends with a trip to your favorite restaurant. In the midst of all the fun, suddenly you remember you never stopped by the courthouse to renew your car tags. And guess what, it’s now 7:30 p.m. and the courthouse is closed for the day. In… Read More »

Kiosk Association Three Key Members to Advisory Board

Crane, ARCA, and OptConnect join Kiosk Industry Group Kiosk Industry Group, the Kiosk manufacturer and vendor trade association, officially announced today the appointment of three key members to its Strategic Advisory Board.  The key members include Crane Payment Innovations cash and coin acceptance based in Toronto, ARCA, a cash automation company based in Mebane, NC and OptConnect , a division of Grant Victor and… Read More »

Kiosk research – Airport Kiosks Market 2015-2022

Research on demand — The global airport kiosks market was valued at US$ 248.7 Mn in 2014 and is forecast to grow at a CAGR of 16.1% from 2015 to 2022 reaching a value of US$ 8151 Mn in 2022. 

The growing demand for self-service among the passengers is one of the major factors which is bolstering the growth of airport kiosks market worldwide. This is primarily supported by rising passenger traffic, which is encouraging airport passengers to increasingly look for various self-service solutions such as self-boarding, check-in, bag recovery, document scanning, and flight re-booking at the airports. Additionally, the market’s growth is accelerated by rising IT spending on airports because of increasing airport privatization. 

The global airport kiosks market growth is currently restricted by the deepening penetration of innovative portable computing devices, such as smartphones, iPads, and tablets. These devices are providing more freedom to passengers to get the flight status on demand and flight booking with mobile check-in facilities. The key market players profiled in this report include NCR Corporation, IER SAS, Société Internationale de Télécommunications Aéronautiques (SITA), Toshiba Tec Corporation, Embross Group, Rockwell Collins Inc., Wincor Nixdorf International GmbH, MedinyX Corporation, Fujitsu Ltd., and KIOSK Information Systems. 

The global airport kiosks market has been segmented on the basis of components, applications, and geographical regions. On the basis of components, the market is classified into hardware, software, and services with the hardware segment leading the market in 2014, followed by the services and software segments. Demand for the hardware segment is majorly supported by increasing airport construction around the globe, which is encouraging the deployment of various kinds of interactive kiosks by the airport operators. 

On the basis of applications, the global airport kiosk market is classified into common-use self-service (CUSS), automated passport control (APC), baggage check-in, information, and others which include different retail kiosks and currency exchange kiosks (CEK). In 2014, CUSS led the global airport kiosks market in terms of revenue and is expected to follow this trend until 2022. Similarly, a substantial demand is expected to be seen for applications like APC, retail, and information kiosks owing to growing demand for border management solutions, information regarding flight status, ticket-booking, and on-demand dining facility at airports globally. 

North America headed the airport kiosks market in 2014, holding approximately 37% of the global market revenue share and is expected to continue the same trend during the forecast period from 2015 to 2022. The primary driver for the implementation of kiosks at airports in North America is the steadily rising number of travelers in the region. This is further reinforced by the growing use of APC kiosks at most of the airports in the U.S. Moreover, the rise of new airport development activities and with infrastructure upgrades are propelling demand for kiosks across Europe. 

Pricing:

Electronic (Single User): USD 4795
Electronic (1 – 5 Users): USD 7795
Electronic (Enterprisewide): USD 10795


For more information please click on: 
http://www.researchandmarkets.com/publication/m9lbtyq/airport_kiosks_market_global 

The growing demand for self-service among the passengers is one of the major factors which is bolstering the growth of airport kiosks market worldwide. This is primarily supported by rising passenger traffic, which is encouraging airport passengers to increasingly look for various self-service solutions such as self-boarding, check-in, bag recovery, document scanning, and flight re-booking at the airports. Additionally, the market’s growth is accelerated by rising IT spending on airports because of increasing airport privatization. 

The global airport kiosks market growth is currently restricted by the deepening penetration of innovative portable computing devices, such as smartphones, iPads, and tablets. These devices are providing more freedom to passengers to get the flight status on demand and flight booking with mobile check-in facilities. The key market players profiled in this report include NCR Corporation, IER SAS, Société Internationale de Télécommunications Aéronautiques (SITA), Toshiba Tec Corporation, Embross Group, Rockwell Collins Inc., Wincor Nixdorf International GmbH, MedinyX Corporation, Fujitsu Ltd., and KIOSK Information Systems. 

The global airport kiosks market has been segmented on the basis of components, applications, and geographical regions. On the basis of components, the market is classified into hardware, software, and services with the hardware segment leading the market in 2014, followed by the services and software segments. Demand for the hardware segment is majorly supported by increasing airport construction around the globe, which is encouraging the deployment of various kinds of interactive kiosks by the airport operators. 

On the basis of applications, the global airport kiosk market is classified into common-use self-service (CUSS), automated passport control (APC), baggage check-in, information, and others which include different retail kiosks and currency exchange kiosks (CEK). In 2014, CUSS led the global airport kiosks market in terms of revenue and is expected to follow this trend until 2022. Similarly, a substantial demand is expected to be seen for applications like APC, retail, and information kiosks owing to growing demand for border management solutions, information regarding flight status, ticket-booking, and on-demand dining facility at airports globally. 

North America headed the airport kiosks market in 2014, holding approximately 37% of the global market revenue share and is expected to continue the same trend during the forecast period from 2015 to 2022. The primary driver for the implementation of kiosks at airports in North America is the steadily rising number of travelers in the region. This is further reinforced by the growing use of APC kiosks at most of the airports in the U.S. Moreover, the rise of new airport development activities and with infrastructure upgrades are propelling demand for kiosks across Europe. 

Pricing:

Electronic (Single User): USD 4795
Electronic (1 – 5 Users): USD 7795
Electronic (Enterprisewide): USD 10795

PCI Kiosk vs EMV Kiosk

PCI Compliance vs EMV Compliance What’s the difference between PCI compliance kiosk and EMV compliance kiosk?  The short answer is they’re both guidelines for protecting cardholder data for the purpose preventing fraud, but they focus on different elements of the credit card transaction. “To clarify it even further and more simply, PCI is about making sure the card… Read More »