Category Archives: Kiosk Newsbits

Kiosk manufacturer news

Kiosk Industry is the news engine for the Kiosk Manufacturer Association or KMA, a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT). Kiosk Industry Association leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks.

The Kiosk Industry Group acts as the professional news and marketing website for the kiosk and self-service industry. We are funded by those companies for the benefit of developers, resources and client companies interested in self-service, kiosks, thin or internet terminals and POS systems. News about the industry and by the industry that is relevant to companies looking to utilize self-service, and companies which assist in doing just that (hardware, software and application).

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Self Service News – 10 Biggest Technology Trends of 2015

Technology changes faster than people can keep up with. From the rise of remote work to the death of cable, it’s hard to keep up. With so much new information and technology coming out all the time, it’s hard to know what works, what is fantasy, and what is changing the game. To help you understand the current state of technology, here are the 10 biggest trends this year that have been changing the way people use technology:

Source: www.techzone360.com

 Digital Purse  Uber’s massive growth revealed the potential for apps to enter the consumer service industry and succeed (to say it lightly), but the company’s dominance also points out another interesting element of user behavior: people like paying through an app. It’s simple and clean. Users don’t have to worry about having enough cash or even getting out their wallet. The payment process is handled by the app. All you as a rider have to do is request the car in the first place.

This concept of the digital purse is only gaining steam, and many services have stepped up to bat. Most banks now offer mobile apps to manage your accounts, and Coinbase is even now providing regulated Bitcoin exchange in 26 countries, reviving cryptocurrency. Venmo entered the mobile payment market early and is massively successful on college campuses, but it still has security issues to work through. Recently services like Apple Pay, Samsung Pay, and PayPal One Touch have entered the market. Keep an eye on Samsung Pay’s growth because it is available in 85 percent of all stores, something no other service yet can compete with. Regardless of who comes out on top, the digital purse is booming this year.

Kiosk Future Trends – Vending Kiosk Opportunities

Canadian Vending Machine

Excerpt from Canadian Vending magazine May 2020 — Kiosk sales are expected to accelerate post-pandemic, due to affordability of its footprint and sanitary interface, when compared to a crowded store. Take-Aways Kiosks are safer than dealing with people Vending machines sell tangible goods Customers like to customize orders, and preferably via machine than person. Business orders for self-service… Read More »

Healthcare Kiosk at clinic helps patients get medications quickly

New self-serve technology at one East Valley medical clinic is allowing patients to quickly receive prescriptions and over-the-counter medications from a kiosk immediately following an appointment.

Source: www.eastvalleytribune.com

Practitioners at the location can send prescriptions electronically to the kiosk, which verifies patients using their ID. Patients then use the kiosk to interact with a pharmacist via telemedicine and receive their prescriptions.

 

The medications available at the kiosks – over 700 – were chosen based on a review of which drugs are prescribed most frequently by practitioners, Brite said.

 

The kiosks, which are roughly the size of a vending machine, do not include controlled substances such as narcotics or benzodiazepines.

Casino Kiosk Machine – NRT QuickJack NEO(TM) at 2015 Global Gaming Expo

LAS VEGAS, NEVADA — (Marketwired) — 09/25/15 — NRT Technology Corp. (“NRT”) will feature its growing portfolio of payment, cash handling and end-to-end encryption solutions at the upcoming Global Gaming Expo (G2E), September 29- October 1, 2015 (booth # 4267) at the Sands Expo & Convention Center in Las Vegas, Nevada

Source: news.sys-con.com

Be the first to experience the highly anticipated launch of the QuickJack NEO™ kiosk, the culmination of 15 years of ticket redemption and financial services innovation. Designed and engineered to be the most secure, feature-rich and user-friendly ticket redemption/ATM kiosk in the world, the QuickJack NEO™ is a must-see for casino operators who want to improve patron experience and increase cash to the floor, all while achieving unparalleled security. Visit us in the NRT Innovation Room at booth #4267 for your chance to see the QuickJack NEO™ in action!


“When we originally set out to redesign our award-winning QuickJack™ kiosk, our focus was on improving the user experience for both casino customers and employees, and offering new and innovative payment services. But with EMV launching in the US and the many high-profile data breaches suffered by some of America’s most respected retailers and payment processors, we also realized the opportunity to engineer the QuickJack NEO™ to be more secure than any other solution in the marketplace. It took NRT more than 3 years, but we think the wait was worth it. We’re launching a product that accommodates multiple transaction types – cardless ATM withdrawals, NFC for contactless transactions, QR and bar code scanning – while simultaneously offering unmatched end-to-end security, all in one sleek and sexy package,” said Michael Dominelli, Vice President of NRT. “Our philosophy of building Smart, Simple and Secure solutions really paid off with the QuickJack NEO

Cannabis Kiosk Cash Solutions Smart Cash Deposit Vaults

HARDCAR INTRODUCES ADVANCED SMART SAFES TO CALIFORNIA’S EVOLVING CANNABIS INDUSTRY WITH CANNABIS BANKING STILL BEING ILLEGAL ON THE FEDERAL LEVEL EVEN AFTER CALIFORNIA HAS ISSUED HUNDREDS OF TEMPORARY LEGAL LICENSES, HARDCAR DISTRIBUTION PROVIDES ITS CLIENTS SECURE SOLUTIONS FOR KEEPING THEIR MONEY SAFE. March 1, 2018 – (Palm Springs, CA) – HARDCAR Distribution has partnered with Cannabis Cash Solutions to introduce Smart Cash… Read More »

Top 10 Kiosk stories of 2017 per KMC: Self-order food kiosks dominate reader interest

Self-order kiosks in restaurants dominated reader interest in 2017 as several national foodservice chains announced kiosk deployments.

Source: www.kioskmarketplace.com

Writeup on most read stories on KMC this past year by Elliot Maras. 

 

1. best read story in 2017 was a summary of self-serve kiosk introductions at the National Restaurant Show in Chicago.

 

2. The second best read story addressed disability access lawsuits, an ongoing issue that continues to dog self-service technology. 

 

3. Redbox announced plans to add 1,500 kiosks. 

 

The usual “we are going to launch” PRs. 

 

KFC to launch 5,000 kiosks with facial recognition to predict customers’ orders in China. Interesting that they have partnered with Baidu (BIDU).

 

Subway and McDonalds of course.

 

I think here in December a lot of buzz for Taco Bell and YUM has been percolating.  One might think they have issued an RFP…

Apple Design Patent Rejected in Reexamination by USPTO

The Central Reexamination Unit of the USPTO issued a non-final rejection of an Apple design patent at the center of their patent battle with Samsung. Source: www.ipwatchdog.com Many of the news accounts incorrectly state that the Apple design patent has been invalidated. A non-final rejection is just that – not final. Apple will have an opportunity to respond… Read More »

McDonald’s hires more staff since installing automated kiosks

The Winter Garden location has increased from 50 employees to almost 70 since the kiosks were added two months ago.

Source: www.orangeobserver.com

“I would say that, for the employees, it’s actually allowed them to interact on their terms,” Watson said regarding how it has benefitted the employees at his store. “It’s a little more of a personal experience. We used to have a 6-step process on greeting customers, like robotic, you (did) these steps over and over again. … Now it’s more personalized (because) we allow the employees to engage with the customers and greet them within reason. So a younger employee will greet a younger customer with ‘Hey man, what’s up?’”

Advocates for the Blind Sue Over Wi-Fi Kiosks

New York City’s public Wi-Fi kiosks aren’t sufficiently accessible to blind people, according to claims made in a lawsuit filed Thursday by attorneys representing advocates for the disabled.

Source: www.wsj.com

The kiosks include Braille labels next to a 911 button and a headphone jack. The kiosk’s touch-screen tablet is also at a level so that those in a wheelchair are able to use it, according to a CityBridge spokesman.

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Mindy Jacobsen, a 65-year-old Brooklyn resident, is one of three blind residents suing the city. Last week, Ms. Jacobsen, who teaches technology courses in Manhattan, said she plugged her headphones into a kiosk on Eighth Avenue, hoping to use it for directions. But the maps feature was on the touch screen, which Ms. Jacobsen couldn’t use.

 

A 911 call can only be placed when an on-screen prompt is pressed.

A drive-thru, a fitting room and self-serve kiosks

Concept store tests fresh ways of meeting online shoppers’ evolving needs OTTAWA, Oct. 29, 2015 /CNW/ – Canada…

Source: www.newswire.ca

The pilot store features a bright, free-flowing environment and offers a range of new customer conveniences, such as self-serve shipping stations, that allow online shoppers and small business owners alike to do business quickly and easily:

  • Drive-thru parcel pickup. Customers never have to get out of their car. At the welcome kiosk, they simply scan the barcode on their smartphone or paper pickup notice, then drive ahead to receive the item at the pickup window. (The canopy will protect them and their item in bad weather). If the parcel is big or heavy, staff will place it in the customer’s vehicle.
  • All-in-one self-serve shipping station. A unique technology lets customers send their parcels anywhere in Canada 24/7. Using a touch screen, the customer selects their parcel service, scans their item for weight and size, pays by debit or credit card and prints their shipping label. Once they scan the barcoded label and place the parcel in the drop box, a receipt confirms the item is on its way, and ready for them to track online.
  • A fitting room. Customers can try on the outfit they bought online right away to see if it is right for them. The spacious 50-square-foot private space is equipped with a full mirror and a small bench – like any retail store. If the item isn’t right for them, they have the added convenience of being able to return it immediately.
  • Self-serve vending kiosk. Customers can buy stamps, shipping supplies such as PriorityTM Prepaid and XpresspostTM Prepaid envelopes or bubble envelopes, gift cards and more. The user-friendly self-serve transactions are quick and customers can avoid lineups at the counter.
  • Extended hours. While the self-serve kiosks and shipping stations are in a section that’s open 24/7, the centre’s extended full-service hours for the drive-thru, the fitting room and more complex transactions with the help of our staff are 9 a.m. to 9 p.m. Monday to Friday, and 9 a.m. to 5 p.m. Saturday and Sunday.

The store also offers free Wifi and larger postal boxes for customers. Canada Post can also rent space in the store to other retailers to open a pop-up store, or short-term sales outlet – an emerging retail trend.

For the first half of 2015, the number of parcels from fashion retailers delivered increased by 18 per cent while in the Greater Toronto Area, they grew 28 per cent compared to the previous year. Canada Post delivers two out of three parcels ordered online in the country.

China Kiosk and Vending Show (CVS) 2016: April 2017 Shanghai

SHANGHAI, July 27, 2016 /PRNewswire/ — Following the Successful China International Self-service, Kiosk and Vending Show (CVS) 2016: a New Date Se

Source: www.prnewswire.com

The 14th China International Self-service, Kiosk and Vending Show (CVS) will meet you in April 2017 in Shanghai. As a must-attend show dedicated to vending, self-service and OCS industries for more than ten years, the 14th CVS Show is worth looking forward to — the show will be held as a part of HOTEL PLUS covering a total exhibition area of 200,000 square meters, and is expected to attract more than 100,000 professional buyers from various industries.

Absolute Worldwide Logistics Member

Absolute Worldwide Logistics joined as a charter member of the Kiosk Industry Group.  Below is a profile of them and their services. Thank you John! Absolute Worldwide Logistics is a hybrid domestic and international freight forwarder to the kiosk, store fixture, and digital signage community. AWL offer a full menu of flexible and tailored service options to deliver… Read More »